👋WELCOME TO HOME DEPOT👋

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  • čas přidán 12. 09. 2024
  • 👋WELCOME TO HOME DEPOT👋
    Quick shift at the USA’s answer to B&Q as part of #greetersguildnyc #troyhawke #greetersguild #greetersgilch #gilch #homedepot
    🚨CURRENTLY IN NYC AT THE SOHO PLAYHOUSE UNTIL DEC 10th
    TICKET LINK - ci.ovationtix....
    🚨CAMEO, MERCH, TOUR DATES🚨 - linktr.ee/troy...

Komentáře • 218

  • @gaijinguineapig
    @gaijinguineapig Před rokem +251

    The irony of the so-called manager just standing on his phone, not acknowledging his potential customers, while Troy was being an absolute pleasure, is hilarious.

  • @joaoleiA
    @joaoleiA Před rokem +504

    Shevaun needs to show as much interest in his customers as Troy does

    • @chriswiles9138
      @chriswiles9138 Před rokem +30

      Totally agree with this! He's standing there looking at his phone looking grumpy. Like chalk and cheese.

    • @mrp9597
      @mrp9597 Před rokem +16

      Exactly! What is wrong with people 🤔Trying to look up Jan Molby to realise it is an ex danish footballer is great tho 😂. Gotta love Troy

    • @karenwoods1421
      @karenwoods1421 Před rokem +2

      @@chriswiles9138 omgg that comment is hilarious 🤣🤣🤣👏👏

    • @karenwoods1421
      @karenwoods1421 Před rokem +5

      @@mrp9597 😲Ommg, no wayyy I thought it was a name he made up.. Well done Troy🤣🤣👏👏

    • @hitchjack
      @hitchjack Před rokem +23

      @@chriswiles9138whilst Troy helps an old lady with her trolley up the stairs, shevaun is like “nab we don’t want none of that politeness round ‘ere”

  • @acwils
    @acwils Před rokem +395

    I enjoyed how the manager stood in the way of all the customers on his phone and was worse dressed than the customers were! Bit of training from head office needed!

    • @michaelfrost5747
      @michaelfrost5747 Před rokem +29

      Jan Mølby will sort them out

    • @beerdemus2812
      @beerdemus2812 Před rokem +8

      And didn't know what a guild is.

    • @PatrickDoherty-m7k
      @PatrickDoherty-m7k Před rokem +7

      He needs some lessons on presentability and eloquence from the Greeters Guild.

    • @paulyoung6459
      @paulyoung6459 Před rokem +17

      That didn’t go unnoticed

    • @jshaw4757
      @jshaw4757 Před 9 měsíci

      ​​@@paulyoung6459Fantastic reply reminds me off a classical black n white film about a love story beetween a mouse and a pony called William wilson and I wish you a life full off splendor and bright things...

  • @Frankie_91
    @Frankie_91 Před rokem +158

    Its so rude some people stop you from doing this."Its MY door"... Seriously!! He just stood there whilst Troy helped the woman with the buggy. You're simply putting a smile on so many peoples faces, and so polite! If anything it gets the store more customers! I think its great!! Our B&Q needs someone like you Troy! Dont ever stop!

    • @ramalama9650
      @ramalama9650 Před rokem +4

      It won't be long before they beg him to stand outside their stores!
      This man is a star!

    • @Frankie_91
      @Frankie_91 Před rokem +2

      Deffinetly!

    • @Frankie_91
      @Frankie_91 Před rokem +1

      I saw that one, Some of the people at our B&Q are like that too!

    • @Ehralur
      @Ehralur Před rokem +8

      I kinda understand people are afraid it's some dude pissing off customers, but this Shevaun guy literally stood next to him for minutes and saw Troy probably treat his customers better than they ever have in the history of the store. How can you send him away?

    • @casedecker
      @casedecker Před rokem

      Believe me, everyone in America is annoyed by these 'types'.

  • @LD-mu4eg
    @LD-mu4eg Před rokem +139

    Guy that stopped you was a complete asshole. Even looked up the greeters guild, noticed the camera and still decided to make his store look bad by telling you to go. Love you Troy

  • @GpoppaJohn
    @GpoppaJohn Před rokem +119

    You put a shift and a half in there Sir Troy of Hawke. Home Depot should be ashamed that the store manager turns up in his scruff and then has the audacity to send you packing. Big error on his part.

    • @karenwoods1421
      @karenwoods1421 Před rokem +7

      Big.. big mistake

    • @adz_b
      @adz_b Před rokem +9

      @@karenwoods1421 Manager not even wearing a smoking jacket, I give up.

    • @karenwoods1421
      @karenwoods1421 Před rokem +4

      @@adz_b 🤣🤣 righttt

    • @BNewtonUK
      @BNewtonUK Před rokem +13

      Kinda shows the store manager for what they are haha. Lazy and inconsiderate towards their customers. Troy is literally helping disabled elderly get into the store while the manager stands there holding his Starbucks 😂🤷🏼‍♂️ that man would watch your gran die and refuse CPR, if it wasn’t part of his manager contract to perform first aid.

    • @Mickyp68
      @Mickyp68 Před rokem +1

      All he was doing was being polite and courteous..manners cost nothing, time and customer service costs nothing to the Guild, but to Home Depot staff standards seem pretty low, shame.

  • @cyborg7116
    @cyborg7116 Před rokem +42

    What a welcoming, friendly, professional store manager they have in place. No doubt training up other employees to follow in his footsteps. Well done Home Depot, I'm sure this approach will help you ride the recession out well.

  • @vkotis
    @vkotis Před rokem +39

    Soon enough, Home Depot and others will be seeking Troy out to hire him.

    • @team3383
      @team3383 Před rokem +1

      Unless they have a decent enveloppe full of Money they don't deserve him.

  • @TerryBaker84
    @TerryBaker84 Před rokem +73

    This guy needs to create his range of doorbells that give his comments and compliments every time the bell is pushed. Not only would it be a best seller the look on whoever presses it would be priceless 💙

    • @GpoppaJohn
      @GpoppaJohn Před rokem +3

      I’d buy one 😄👍

    • @darv66
      @darv66 Před rokem +3

      god yeh id love a troy hawke doorbell 😁😁😁😁😁😁😁

    • @NewKilnStudios
      @NewKilnStudios Před rokem +3

      Want one. You are looking great sir...shoulders back!

    • @karenwoods1421
      @karenwoods1421 Před rokem

      @@NewKilnStudios now go out and smash it 🤣🤣👏👏

    • @skyway73
      @skyway73 Před rokem +1

      If I was on Dragon's Den I'd be offering you a wodge of cash

  • @acengland82
    @acengland82 Před rokem +18

    The manager not only holds himself unprofessionally with how he talks to people and his general demeanour, he looks like he is in weekend clothes. I get perhaps not wearing a staff uniform, but at least make an effort with shirt and trousers. Just stands in the way of customers entering and exiting too. Store must have been desperate for a manager or his mate gave him the promotion.

  • @legendsofmyself
    @legendsofmyself Před rokem +61

    I get it. It's a crazy world lacking this free flowing energy & enthusiasm so people get wary but never change, never stop Troy!.
    You're brightening the world one colour compliment at a time. Shoulders back. Smash the next one mate 🖤🙌🏾

    • @rrm7848
      @rrm7848 Před rokem +4

      I couldn’t of said it better!!! People are unfortunately scared of the unknown, in this case kindness and joy to others. Please keep doing what you’re doing! You sir, are big time now but you’ll be even bigger as time passes.

  • @mrp9597
    @mrp9597 Před rokem +14

    The man, the legend! Get this guy to 100k subs at least. Travesty he’s only on 35k. Do it people!

  • @delwilliams9042
    @delwilliams9042 Před rokem +12

    What a poor excuse for a manager, you on the otherhand Troy, SMASHED IT 👏

  • @Jackler
    @Jackler Před rokem +25

    The fact that store manage was more interested to go through his phone to find out what Troy was doing rather than doing the incredible work that was going on literally next to him, then proceeds to tell Troy to stop is incredibly silly.

  • @mul500
    @mul500 Před rokem +16

    How happy the customers were to be greeted and all in front of the Manager of the store but, he still turns you away. May he face the wrath of Jan Molby. The big Dane though cometh to Home Depot and educate Shevaun to the powers of The Greeters Guild.

    • @Mickyp68
      @Mickyp68 Před rokem

      The big man sent him on a special mission #whatwouldtroyhawkedo

  • @sirpizo555
    @sirpizo555 Před rokem +6

    Shevaun has been named and shamed, excellent work

  • @sirbraino378
    @sirbraino378 Před rokem +13

    Wow, i think i never felt so moved by someone like Troy.
    I work as a customer support for a bigger Energy Company in Germany.
    I think iam a really friendly guy. My Colleauges say, that iam to friendly/kind and till today i saw that as a weakness.
    I even felt bad for being (nice).
    But with Troys work i have to admit, that being nice is such a super power. You can change the day of a person entirely.
    I love everything of being kind. Thank you very much for the lesson you gave me Troy.
    Stay the way you're and brighten the World for the better. You're a Hero 😊
    Same to you friends. Stay friendly and i know its early but have a good Christimas time with your beloved ones. Bye.

  • @molamolalaaa2968
    @molamolalaaa2968 Před 11 měsíci +3

    Troy looked more like a manager than the manager because of his passion.

  • @boosh1967
    @boosh1967 Před rokem +5

    Thank you for looking me up and down 😂

  • @KieranShort
    @KieranShort Před rokem +17

    These managers are insufferable. Well done Troy, the public were very appreciative.

    • @Snookmeistergeneral
      @Snookmeistergeneral Před 6 měsíci

      Most 'managers' are. Stuck so far up their own arseholes and don't care about anything but their own authority.

  • @colinrobinson4233
    @colinrobinson4233 Před rokem +11

    NEVER STOP.
    You, sir, are brilliant.
    🤩

  • @ignatiuskhan
    @ignatiuskhan Před rokem +2

    Shevaun: "I don't want you to be polite at the door man. Customers would realise how rude we are inside".

  • @paulbailey1215
    @paulbailey1215 Před rokem +6

    I thought us Brits looked miserable compared to the Dutch in the vids he made there but the Americans make us look like a barrel of laughs.

    • @chriswiles9138
      @chriswiles9138 Před rokem +1

      New York. Worse, New York when it's cold. Most people seem unhappy in my experience. Just want to get places, get the job done, go home.

  • @olderbutnowiser6701
    @olderbutnowiser6701 Před rokem +5

    🤣 just superb fun, every comment makes me chuckle, definitely my favourite channel. 🍺

    • @karenwoods1421
      @karenwoods1421 Před rokem

      I couldn't agree with more🤣🤣👏👏 CHEERS 🍻🍻

  • @3y3sho7
    @3y3sho7 Před rokem +7

    Shevaun has the B&Q managing director wondering if every letter he opens is a P45

  • @PeterChelmsford
    @PeterChelmsford Před rokem +7

    If customers were annoyed then fair enough, but not one complained.

  • @shawnabear6756
    @shawnabear6756 Před rokem +7

    Store manager turned out to be an absolute tosser..but, you Sir..undeniably superb as per. Never change.

  • @dnakatomiuk
    @dnakatomiuk Před rokem +3

    All for a bit of fun and there's always a crank to put a spanner in the works of the greeters guild. May they one day know what's it's like to have shoulders back and to smash it for the people of the world.

  • @Hz-432Hz
    @Hz-432Hz Před rokem +9

    Looks like Shevaun would easily get a job at B&Q then...

    • @warren7830
      @warren7830 Před rokem +2

      Yes clearly Home Depot have the same corporate training for PR and customer services.

  • @tamarab7241
    @tamarab7241 Před rokem +9

    Shevaun needs to learn a little about people and what makes people happy. Troy was awesome as always. i love the reactions he can get out of people.

  • @dandersonanza
    @dandersonanza Před rokem +6

    Fantastic. I've been waiting for the American edition for years.
    Stick with it. This one went better than most of the British ones--the manager was genuinely flummoxed for at least a few minutes--and I'd wager that's only the beginning of the differences you'll find. For real, it's only a matter of time before some local news reporter catches you on B-roll footage. Next thing you know your smiling face and purple robe will be on my morning television. To that end, you might consider letting the local stations know where the Greeters' Guild will be setting up shop in advance.

    • @Mickyp68
      @Mickyp68 Před rokem

      Erm, don't think that's a good idea, the first rule about greeters Guild is....?😅

  • @kinomusic9110
    @kinomusic9110 Před rokem +4

    Not sure that Store Manager/Manageress has ever hit a nail with his/her hammer in his/her life.

  • @At_Ph.D._Kate_Bush_Fan_Club

    “You guys can’t do this here”. Lol. Too much free politeness and too many free compliments. Who the hell does Troy Hawke think he is? Brightening up everyone’s day?!

  • @Heather-J
    @Heather-J Před rokem +5

    Wrong choice Shevaun 😂

  • @rivierapalms6485
    @rivierapalms6485 Před 9 měsíci

    I’d love you welcoming people into my home each day. You’d just get mightily cold and I lack the visitors to warrant it. Well done, Sir, smashed it ❤

  • @danvalentine2997
    @danvalentine2997 Před rokem +2

    I mean it’s Home Depot…. Not exactly reaching for the stars being a store manager there. 😂

  • @manolismathios8635
    @manolismathios8635 Před 2 měsíci

    Troy you are a unsung hero of heros

  • @Leehuss5582
    @Leehuss5582 Před 5 měsíci

    EVERY store should have a "Troy" greeting opening doors, that will perk people up and probably spend more..

  • @marion3386
    @marion3386 Před rokem +2

    You have to go all around the World!! Troy spread the Word!!! Welcome!!! ❤❤🏴󠁧󠁢󠁳󠁣󠁴󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿

  • @genechorney
    @genechorney Před rokem +4

    Keep Troy - Remove Shevaun = Increase Business & Customer Satifaction

  • @TheDickPuller
    @TheDickPuller Před rokem +3

    😂😂😂fantastic as always!! Certainly getting a more reserved reaction than you would here in the UK Troy. I guess we are more outgoing, friendly & ready to except eccentric people.
    What a scruffy Manager, I think if I were his boss I’d be reviewing his position😂😂😂

  • @granddadmark7639
    @granddadmark7639 Před rokem +11

    Absolutely loved this one, the manager stood in everyone's way while he faffed on his phone, ignoring his customers while you greeted them with positive attitude. And America is the home of customer service 🙄

  • @peterpiper2719
    @peterpiper2719 Před rokem +6

    Please go on Canada tour ASAP😂

    • @karenwoods1421
      @karenwoods1421 Před rokem +3

      Please!! 👏👏👏🤣 We would love to have you sir🥰🥰

    • @genechorney
      @genechorney Před rokem +1

      You must tour your most loyal colony

  • @antonlvdm
    @antonlvdm Před rokem +2

    Troy, don't let people like Shevaun stop you from doing the good work. Pull your shoulders back and keep smashing it! ❤

  • @Jo-yp8wy
    @Jo-yp8wy Před rokem +2

    Absolutely fabulous again.

  • @sedd1234
    @sedd1234 Před rokem

    Troy helping lift that woman's trolley up the stairs... store manager nah we don't want that here. Absolute melts some of these managers.

  • @ratholin
    @ratholin Před 3 měsíci

    Pure class. the fact you took no for an answer makes the greeter's guild real.

  • @kirstymccarthy4298
    @kirstymccarthy4298 Před rokem

    Set him up with the B&Q manager 😂 match made in heaven

  • @skyway73
    @skyway73 Před rokem +1

    I love the idea that the manager was Googling Jan Molby and was flummoxed by the results 🤣

  • @Gavthelegend
    @Gavthelegend Před rokem +3

    Ah Troy, your videos do give me a gleaming glint of sparkle in my eyes. Keep up the splendidly exceptional work. Shoulders back, now go smash it. 💪

  • @tonydeltablues
    @tonydeltablues Před rokem +3

    As Troy unfurls the wing-like quarters of his smoking jacket and flies across the Atlantic, he spreads hope and joy in greeting form - never stop you handsome proponent of positive personalised greetings!
    Tony, Garston x

    • @Mickyp68
      @Mickyp68 Před rokem

      All right wool? Garston, near two dogs?

    • @tonydeltablues
      @tonydeltablues Před rokem

      @@Mickyp68 wool being the only material not from Widnes....'two dogs'? you for real...under the mud...

  • @annesavage2374
    @annesavage2374 Před rokem +3

    Brilliant as always

  • @professorpopkiss
    @professorpopkiss Před rokem

    Bull Ring Birmingham, England, now I recognise you. First class service Sir, thank you. Hi Voltage.

  • @colintaylor6060
    @colintaylor6060 Před rokem +3

    Keep rocking it Troy!

  • @suhelsheth4621
    @suhelsheth4621 Před rokem

    I took this guys approach at my place of work... I got very good feed back ...

  • @damianbyram6513
    @damianbyram6513 Před 5 měsíci

    I hope someone from head office watched this and decided to give the manager a call.He could learn so much about customer service.

  • @TheJohnCooperShow
    @TheJohnCooperShow Před rokem

    There’s an example of being a poor unthinking manager. He’s standing in the way, on his phone blocking customers whilst Troy is making everyone’s day, helping elderly, opening doors and improving the feeling of every customer. A switched on , emotionally intelligent manager would have seen what’s going on and allowed it to continue

  • @beeohel6787
    @beeohel6787 Před rokem +2

    Let's Go Troy 🤗🍀

  • @pauljohnson4559
    @pauljohnson4559 Před rokem +1

    Well done troy, gentlemanly? Behaviour as ever.

  • @markwhelan8233
    @markwhelan8233 Před rokem +3

    being Irish,it's funny that he's saying shiobhain:)

    • @fr.mcgreer8349
      @fr.mcgreer8349 Před rokem +1

      If you're Irish you should know it's spelling is Siobhán.

    • @markwhelan8233
      @markwhelan8233 Před rokem

      @@fr.mcgreer8349 oh no,you've put me in my place and no mistake🧐

    • @fr.mcgreer8349
      @fr.mcgreer8349 Před rokem

      @@markwhelan8233 Absolutely! Now you get out there and smash those Irish spellings 👍

    • @markwhelan8233
      @markwhelan8233 Před rokem

      @@fr.mcgreer8349 TBH I don't know how to type a fada:)

  • @stigonetv58
    @stigonetv58 Před rokem +1

    His the kind of person that takes a position to the head lol, not even his door🤣

  • @teedubyabee23
    @teedubyabee23 Před rokem +1

    Oh Siobhan, you knew not what you were doing rejecting the Greeter's Guild. I imagine all of the customers who entered the store with an added spring in their step went on to make big purchases, buoyed up by the serotonin rush.

  • @cassiesadz352
    @cassiesadz352 Před rokem +1

    Troy is amazing! One in a million!!!!

  • @stephenmckenna3042
    @stephenmckenna3042 Před rokem

    Troy's a legend 🙌

  • @Salfordchappy
    @Salfordchappy Před rokem +1

    Lmao, troy never stop greeting customers the way you do

    • @Mickyp68
      @Mickyp68 Před rokem

      Never change @troyhawke #whatwouldjanmoblydo #shouldersback

  • @goodyeoman4534
    @goodyeoman4534 Před rokem +1

    If Jan Molby sees this, he might decide that a new store manager is in order . . .

  • @ozzmanzz
    @ozzmanzz Před měsícem

    How dare you bring joy and smiles to people's lives, let alone open the door for them, shame on you...
    Signed the Manager!

  • @rageagainstthenumpty4608

    Looks like Shevaun needs some serious customer service re-training…….as well as smartening up.

  • @ownyourworld
    @ownyourworld Před rokem +1

    More of you every where please

  • @bluebird3042
    @bluebird3042 Před rokem

    You are a breath of fresh air 😊 Don't ever change ✨️ 💛

  • @stoicsavage509
    @stoicsavage509 Před rokem

    You stop it 🤣🤣🤣🤣

  • @dociledeer3818
    @dociledeer3818 Před rokem +3

    I wonder what he saw when he searched Greeters Guild.

  • @nicolette327
    @nicolette327 Před 5 měsíci

    Oooh that manager 🫣

  • @saywhat303
    @saywhat303 Před rokem

    Shevaun is definitely the type of guy you want managing your store....if failure is what you're after.

  • @nicolatorbayuk6778
    @nicolatorbayuk6778 Před rokem +1

    LoL Troy .. These need to be more Frequent but You would get noticed .. so Funny ..

  • @talkingheadsforever
    @talkingheadsforever Před rokem

    Oh Sir Troy of Hawke, I beseech you to knight me and I will swear my allegiance to your good self and the Guild!

  • @emilylicence2441
    @emilylicence2441 Před rokem +1

    Please do halfords that I work at 😂

  • @BaeBox
    @BaeBox Před rokem +2

    love how the store manager sits idly by while you open doors for people with walking aids, just to put his phone back into his pocket single-handedly because his other hand holds a starbucks coffee and then he sends you off. the states aren't ready for you

  • @willowwatts
    @willowwatts Před 5 měsíci

    I want to meet this legend someday on my errands.😂❤

  • @ktkee7161
    @ktkee7161 Před rokem +1

    Did anyone think Americans would be more energetic, cheerful and friendly than this?

  • @AmberAlley
    @AmberAlley Před rokem

    In nearly every one of these, the store managers put the kibosh on the greetings/compliments. Says a lot about the state of late stage capitalism. Keep it up, Mr. Hawke.

  • @adriangalvin1
    @adriangalvin1 Před rokem

    Troy iv heard enough to believe you'd make an excellent 2020s Basil Faulty

  • @scottgrivna
    @scottgrivna Před 2 měsíci +1

    Sadly, Shevaun is a mirror of the corporate culture in America that nobody likes. While someone graciously greets customers he coldly stands in the way.

  • @MartialGlobe
    @MartialGlobe Před 10 měsíci

    The ending was very ironic and eye opening

  • @Charlies247
    @Charlies247 Před 11 měsíci

    Legend!

  • @shawnabear6756
    @shawnabear6756 Před rokem

    Well, Shevaun turned out to be a right charmless nerk..But Troy Sir, Never stop and never change!.

  • @MeFixingEverything
    @MeFixingEverything Před rokem +1

    I can see a sign on the door that they are looking for people to hire. I guess we know why ... Shevaun.

  • @culturerich7097
    @culturerich7097 Před rokem

    manager realized he was about to go viral.

  •  Před 8 měsíci

    In fairness when you start lifting people it becomes a health hazard 😂😂😂

  • @thluft
    @thluft Před rokem

    "my door" - The manager

  • @jonharry6293
    @jonharry6293 Před rokem

    This guys great 😂

  • @logic.4218
    @logic.4218 Před 10 měsíci +1

    Meanwhile someone inside is looking for a manager and can't find one.

  • @johnnycasswell7290
    @johnnycasswell7290 Před rokem

    Jan Molby!!😂

  • @stev1ez
    @stev1ez Před rokem

    Absolute art.

  • @bobcaygeon975
    @bobcaygeon975 Před 10 měsíci +1

    Hard to believe they pay store managers 6 figures.

  • @C.Obeen9876
    @C.Obeen9876 Před rokem

    This manager doesn't even realise the level of worldwide exposure he just turned down 😂

  • @Venus_Isle
    @Venus_Isle Před rokem

    Shevaun the charmless man...🙂

  • @jonathanmeddy8908
    @jonathanmeddy8908 Před rokem

    Nice of Troy to help people with their buggies and mobility devices while the story manager ignores customers.

  • @ACE112ACE112
    @ACE112ACE112 Před rokem +1

    Make sure to check audio levels before uploading. Video is quiet.

  • @mattsnap3986
    @mattsnap3986 Před rokem +1

    Shavaun is not the brightest bulb in home depot.