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There is never 1 root cause. Notice how you begin by saying finding "the" root cause then you switch to talking about root causes. Every problem consists of a system of causes. There is nothing special about the 5th why. Problem solving is also rarely linear. Root causes are like a branch system.
There is never 1 root cause. Notice how you begin by saying finding "the" root cause then you switch to talking about root causes. Every problem consists of a system of causes. There is nothing special about the 5th why. Problem solving is also rarely linear. Root causes are like a branch system.
Great comment. Agree that the 5th why may or may not be where you land. It's more about pushing to be willing to ask it multiple times.