Tested and Trusted: A Message from OLAPLEX CEO JuE Wong

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  • čas přidán 27. 08. 2024

Komentáře • 80

  • @Shrunknheads
    @Shrunknheads Před rokem +13

    This is one brand that I can stand behind. I use the entire line on my guests as well as myself. I get nothing but positive feedback and results. Thank you, Olaplex for your transparency.

    • @Olaplex
      @Olaplex  Před rokem +1

      Thank you Charli! We are so grateful we found our way into your salon and heart. Thanks so much for being such a great OLAPLEX Advocate. 💗💗💗

  • @vanessaschneider2163
    @vanessaschneider2163 Před rokem +13

    OLAPLEX is the most trusted brand I know! Thank you for your constant transparency!

    • @Olaplex
      @Olaplex  Před rokem +1

      Thank you, Vanessa! You are such a great asset to this company and brand. Thanks for being an amazing OLAPLEX employee! 🫶🫶🫶

  • @AuraMae
    @AuraMae Před rokem +8

    So happy with OLAPLEX products! In my 8 years of using it on every salon client, I've seen nothing but positive results.

    • @NikkiWrightRudolph
      @NikkiWrightRudolph Před rokem +2

      @@Olaplex absolutely! The truth is in science and you can not change that .

    • @Olaplex
      @Olaplex  Před rokem +2

      You both are so amazing, smart, and talented. We love you both from the bottoms of our hearts. Thanks for sharing some OLAPLEX Advocate love! 💞💞💞

  • @NikkiWrightRudolph
    @NikkiWrightRudolph Před rokem +8

    I stand with you and the Brand, Olaplex has changed my entire career and the health of my salon guests for 7 years.

    • @Olaplex
      @Olaplex  Před rokem +1

      Thank you, Nikki! We are so grateful to have you as part of our OLAPLEX community! We have all learned so much from having you as an OLAPLEX Advocate. Thank you for everything! 💞🫶💪

    • @NikkiWrightRudolph
      @NikkiWrightRudolph Před rokem

      @@Olaplex #olaplexstrong #Istandwitholaplex

  • @amyspencerhair
    @amyspencerhair Před rokem +6

    Thank you for this JuE, I love my Olaplex and stand behind it 100%

    • @Olaplex
      @Olaplex  Před rokem

      Thank you, Amy! We are so honored to have you as one of our OLAPLEX Advocates. 💕

  • @kelleymckell
    @kelleymckell Před rokem +4

    Love Olaplex! My hair has never been better since using quite a few of the products properly and only as instructed by my licensed stylist who just so happens to be my daughter. These are stressful days indeed and stress is known to cause hair loss. Thanks for speaking on this issue.

    • @Olaplex
      @Olaplex  Před rokem

      Thank you for sharing! We appreciate your love and support! ❤

  • @Hairguysteve
    @Hairguysteve Před rokem +7

    I have used Olaplex since September 2014 on thousands of salon guests, and they have nothing but beautiful healthy hair..

    • @Olaplex
      @Olaplex  Před rokem

      Thank you Steve! We appreciate how loyal you have been over the past several years! We are so glad to have you as one of our OLAPLEX Advocates! 💪💪💪

  • @shawnpeterson2282
    @shawnpeterson2282 Před rokem +2

    Thank you for your message, but I know how amazing the products are. I was raised in a salon, and have used the best. I now think Olaplex is the VERY BESY, over Redken, K-PAC, Matrix, Aquage, etc. Your products are exceptional and my daughter loves them too. Keep on doing great work and know your customers love you and Olaplex!

    • @Olaplex
      @Olaplex  Před rokem

      Thank you so much for sharing your experience with us! We are honored to hear that our products have been a part of your and your daughter's hair health journey!

  • @keshaskorner2883
    @keshaskorner2883 Před rokem +6

    I’m sad to say, I’m one of the ones that experienced these bad side effects from this brand. Not only did I experience hair loss, it also caused skin irritation to my scalp, face and neck.
    I wasn’t sure at first and was trying to figure it out. I thought well maybe it’s just isolated to me. I told my hair stylist about it a few months ago and i stopped using the olaplex, cut my hair to a pixie and we are trying to get it back to life.
    She sent a link to me today about this olaplex issue.
    While it may not affect everyone the same. It surely happened to me.

    • @Olaplex
      @Olaplex  Před rokem

      Hi! Hair loss is very stressful, and we're sorry to hear that you are experiencing this. OLAPLEX products are thoroughly tested in-house and by independent third-party laboratories and have not been found to cause hair loss or hair breakage. We have full confidence and believe in the safety and efficacy of our products. If you need further help please contact us and we would be happy to help you troubleshoot your unique hair care needs!

    • @jamie61367
      @jamie61367 Před rokem

      Was it an allergic reaction?

  • @donnahogg6101
    @donnahogg6101 Před rokem +6

    Olaplex is the best thing created for our industry since the cold wave!

    • @Olaplex
      @Olaplex  Před rokem

      Thank you, Donna! We are so happy to have your knowledge as a part of our OLAPLEX community. Thanks so much for being one of our Advocates. ❤

  • @triciaspinosi4925
    @triciaspinosi4925 Před rokem +1

    I have been using Olaplex since 2014 and have never experienced any damage on myself or my clients! I believe in the products and it has changed the hair industry with the patented Bond building technology. I have only experienced healthier, stronger hair!

    • @Olaplex
      @Olaplex  Před rokem +1

      Thanks so much for sharing your experiences with OLAPLEX! We are so glad and grateful to have you as one of our OLAPLEX Advocates! 💞💞

    • @triciaspinosi4925
      @triciaspinosi4925 Před rokem

      @@Olaplex It is an honor to be part of an amazing brand and see such beautiful results from using all the products!

  • @323mell
    @323mell Před rokem +1

    I love Olaplex I have been using it for many years and you've helped my curly bleach hair thrive thank you!💖💖💖💖💖💖

  • @levonnedespasalon4234

    I stand beside Olaplex, this line sets the standard of superior hair care. I personally have experienced a Rejuvenation of my clients hair as well as my own hair since using this Olaplex products. In my opinion this misinformation was intentionally defamatory. Professional transparency in releasing undisputed test program results proves the company’s innocence and commitment to quality producing products. We will proudly continue to use Olaplex products!

  • @nungnung
    @nungnung Před rokem +8

    I have just emailed olaplex with about 30 attached photographs of my broken hair after every single wash since October 2022. I was using olaplex No:3. It has wrecked my hair. I now can't go outside without a hat on.
    It has affected my mental health.
    I decided last week to bin the olaplex no:3 as I realise it's ruined my hair. It's going to take months to grow back and I'm very distressed.
    My hair is an absolute mess.

    • @magskavanaugh7806
      @magskavanaugh7806 Před rokem +3

      Let me ask, did you have CoVid?

    • @Hairguysteve
      @Hairguysteve Před rokem +3

      I'm sorry you experienced this but you can't blame a product hair loss can be from so very many things..this product has been around for nearly 9 years and just in the last 2 years you start hearing people say this, if it was a product it would have been happening since day one.

    • @Olaplex
      @Olaplex  Před rokem +5

      OLAPLEX products are safe, effective and do not cause hair loss or hair breakage. We have full confidence and believe in the safety and efficacy of our products, which are thoroughly tested in-house and by independent third-party laboratories. There are a wide variety of reasons for hair breakage or hair loss, as medical and scientific experts have publicly stated, including lifestyle, various medical conditions and medications, the after effects of COVID, skin conditions and more. Our mission is to ensure that every person has healthier and stronger hair, and we are committed to continuing to help our customers meet their hair goals.

    • @poseto1234
      @poseto1234 Před rokem +2

      You’re supposed to use #3 with #0 in order for it to actually work. I’ve been using the entire line and have not had any issues.

    • @323mell
      @323mell Před rokem

      Mental health which stress and anxiety have lots in common and both can cause hair fallout. I have been using these products since they first came out my hair is fine.

  • @elenicl110
    @elenicl110 Před rokem

    O love ❤️ but it’s too expensive! And we can’t combine coupons! WHY 😢???

  • @alee7322
    @alee7322 Před rokem +1

    I’ve been using #3 since 2018. I use it as a treatment when I color my hair, or when I’m going from straight to curly. As the other products have launch I have tried them all. I prefer #4C, #3, & #8. #0 is ok , but I don’t see much difference if I don’t use it. Again I only use these products as treatments, when I color my hair or go from straight to curly when my hair needs extra care. I also use as directed, never as I see fit. If it says mid-shaft to ends, leave on for 10mins,no plastic cap or heat needed. That’s what I do. #0 says “apply on dry hair” that’s what I do. I see some comments that #3 irritated the scalp. #3 isn’t for your scalp. Or “it broke my hair off”. Are you using it as a treatment or a conditioner? How long are you leaving it on? Are you using a conditioner after? And are you using it every wash day? Now every product has the potential of causing an allergic reaction, and causing damage to someone’s hair if not used properly, or if your hair doesn’t agree with it. But I remember the tic/toc hack of OlaPlex Buns, OlaPlex every wash day, or Deep Conditioning overnight.
    Before we condemn a Great Product, if used correctly, let’s make sure we are using it correctly.

    • @krysteljae1797
      @krysteljae1797 Před rokem

      No3 is left on for a MINIMUM of 10minutes. It states "the longer it's left on, the more effective it is". 1 hour is the preferred amount of time. Also, there is no mention of applying to mid-lengths only. It says to "Apply a generous amount to towel-dried hair and comb through". No3 is for the full hair length.
      The problem behind most of the complaints is that you don't need to use the whole range! If you have damaged hair, use no3. Using no3 plus olaplex shampoo and conditioner is too much for the hair. This is likely the cause of added damage. Olaplex are trying to stay in the competitive market with allll the products. Just use no3 and a good salon quality shampoo & conditioner and your hair will love you 😊

  • @magskavanaugh7806
    @magskavanaugh7806 Před rokem +4

    Olaplex is an awesome product, it's been used in over 100 countries by millions of Stylists out there, since 2014, without any problems.
    This was not an Olaplex problem!
    What 30 people had was probably Covid hair loss known as Telogen Effluvium in which the hair nourishment was cut off so the body could protect the vital organs, the heart, lungs, liver & kidneys. Many people had this type of hair loss from CoVid, but that has nothing to do with Olaplex.
    I love that Olaplex, used in your chemical services protects the hair from free radical damage, it stops Cysteic Acid from eating the protein out of the hair, that's huge! But it also repairs the broken disulfide bonds, those are the strength bonds of the hair making the hair stronger,.
    I'm so glad Olaplex, being a responsible company that they are, got 3rd party independent testing to make sure everything is safe, and it was and is!
    Thanks, Olaplex!

    • @Olaplex
      @Olaplex  Před rokem +2

      Thank you so much for being so transparent with your knowledge! You are such a great asset, and amazing person to have as one of our OLAPLEX Advocates. 💘💪

    • @AJNuns
      @AJNuns Před rokem

      It's over 6,000 people. And it isn't covid hair loss.

    • @jodihouser1786
      @jodihouser1786 Před rokem +2

      As of now, there’s 28-30 people in the lawsuit.
      Even if 6,000 were in it, that’s a far cry from the millions that have had nothing but positive results.

    • @AJNuns
      @AJNuns Před rokem

      @@jodihouser1786 So, if it didn't happen to you it doesn't matter. Got it.

    • @jodihouser6384
      @jodihouser6384 Před rokem +1

      @@AJNuns did I say that? No. No I didn’t. 6,000 out of 1 million is .6%. Not even a full 1%.
      Find a product anywhere of any kind that has been used by MILLIONS and every one of them had nothing but perfect results. Bet you can’t.

  • @user-eo4fz8bg4b
    @user-eo4fz8bg4b Před rokem

    From where can i buy olaplex products in India. Please guide

  • @twoleftfeet9626
    @twoleftfeet9626 Před rokem

    I used olaplex weekly in the correct manner for 8 months. It dried my hair out even more and caused considerable breakage/shedding. The shedding reduced dramatically the next hairwash after stopping and has remained very low in the months since stopping Olaplex. It is very clear that Olaplex was the issue for me

    • @Olaplex
      @Olaplex  Před rokem +1

      Hair loss is very stressful, we're sorry to hear that you are experiencing this. OLAPLEX products do not cause hair loss or hair breakage. We have full confidence and believe in the safety and efficacy of our products, which are thoroughly tested in-house and by independent third-party laboratories. Please DM us so we can assist you further.

    • @twoleftfeet9626
      @twoleftfeet9626 Před rokem

      @@Olaplex Olaplex literally caused my hair to break and shed. I do NOT appreciate you inferring that I am lying.

  • @yuliekaliana32
    @yuliekaliana32 Před rokem +1

    Hello ♥️♥️

  • @missmansfield6306
    @missmansfield6306 Před rokem +7

    These claims are disgusting. I bleach my hair and these products are completely different (in a good way) from anything else on the market. Lawsuit is probably coming from people who work for competitor's or people who are desperate for money. Shame on them.

    • @nungnung
      @nungnung Před rokem +4

      I don't want their money or palmed off with their shonky products. I'm just warning people. No:3 wrecked my hair.

    • @musiclady0711
      @musiclady0711 Před rokem +5

      @@nungnung they’re not talking about you though. There is a real lawsuit filed against the company. And I’m sorry you’re experiencing breakage, but your lack of specifics makes your claim less than believable.

    • @carmenmfscmf
      @carmenmfscmf Před rokem +2

      @@AJNuns PROOF. You give numbers, but give no support for such allegations. That figure, six thousand women, comes from…? When you make such allegations, you MUST offer proof. Otherwise, you’re just badmouthing the brand.

    • @AJNuns
      @AJNuns Před rokem

      @@carmenmfscmf Try actually looking into it. The information is out there. And, that number is growing daily.

    • @AJNuns
      @AJNuns Před rokem +2

      @@nungnung Same! I've had over 12" cut off so far over the last 2 years and still haven't gotten rid of the breakage from Olaplex. It destroyed my beautiful hair.

  • @julial2277
    @julial2277 Před rokem +1

    I used 3,4,5,6,7 they ruined my hair and injured my scalp. I invite the “testers” to come to my home and see in person how my scalp and hair reacts with their products. I still have all the bottles I used last year. They can test those too.

    • @jamie61367
      @jamie61367 Před rokem +4

      That sounds like an allergic reaction…

    • @Olaplex
      @Olaplex  Před rokem +3

      Hi Julia- it is our mission to ensure that every person has healthier and stronger hair, and we understand your frustration. We have full confidence and believe in the safety and efficacy of our products, which are thoroughly tested in-house and by independent third-party laboratories. However, if you continue to experience issues with hair loss or breakage, we recommend that you consult your dermatologist to best understand your unique hair and skin care needs.