Rikki Poynter - When I Was Refused Accessible Communication In Hospital

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  • čas přidán 21. 08. 2016
  • Rikki Poynter explains how a hospital refused to provide accessible communication while she was being treated after a car accident

Komentáře • 48

  • @ktatis
    @ktatis Před 7 lety +55

    What they did was so illegal. And yeah, you should get angry, that is justifiable and for your own safety. I am glad you filed a complaint. And it is just shameful how you were treated.

    • @margaretadamski1876
      @margaretadamski1876 Před 7 lety +1

      www.nad.org/resources/how-to-file-a-complaint/
      www.nad.org/resources/health-care-and-mental-health-services/
      Only you need to printed this website and handle to your doctor 's medical manager or mail medical office manager. They will GULPING.

  • @thesparklyspoonicorn2318
    @thesparklyspoonicorn2318 Před 7 lety +28

    I think every hospital and ambulance should have a flip chart (like the size of a piece of printer paper) of laminated paper with questions like "Are you allergic to anything?" "Do you need an interpreter?" "where does it hurt?" etc that had a dry erase marker on the front of the book so the Deaf or HoH person could write their answer if possible. It would be a start. Great Video :)

    • @rachelmerrill9051
      @rachelmerrill9051 Před 7 lety +5

      L.A. G Our hospital has that. They are written in multiple languages and have symbols as well. The cards rate pain, show pain locations, types of pain, ask about interpreters, allergies, families, even ask if help is needed for those that may be brought in because of domestic or child abuse.

    • @rachelmerrill9051
      @rachelmerrill9051 Před 7 lety +3

      L.A. G Our hospital has that. They are written in multiple languages and have symbols as well. The cards rate pain, show pain locations, types of pain, ask about interpreters, allergies, families, even ask if help is needed for those that may be brought in because of domestic or child abuse.

    • @amanda_marie1643
      @amanda_marie1643 Před 5 lety

      L.A. G that is a wonderful idea!

  • @kahealaninakoa5921
    @kahealaninakoa5921 Před 7 lety +5

    that's so horrible, I have a family member that are doctor , nurse, my mom has been a CNA and they would've written things down . how disrespectful. its great that you are sharing your story , so people who wouldn't think better will have an understanding.

  • @vja4Him
    @vja4Him Před 6 lety +2

    You go girl ... !!! I'm losing my hearing and I'm becoming increasingly concerned for my safety ..... I'm going to contact our local police and find out if they have any training for law enforcement regarding deaf people .....

  • @KatesAdventures
    @KatesAdventures Před 7 lety +35

    That is such a scary situation and shocking that accessibility isn't available in even those important scenarios.
    Not sure why this video is filed under the "Comedy" category, it's a very serious issue.

  • @AusticHardOfHearingSinger

    That happened to me, too. And they said that cus I still voice well, they would make me speechread. but the staff most times never faced me for me ro soeech read. So, I kept bitching till they did. Then, on a different day, I had the director brought come out into the waiting room in front of everyone and said of what happened and of that they will provide and interpreter and that it is againat the law to not provide reasonable accomodations that they promise in their pamphlet that they will do. and I showed her one of the hospital's own pamphlets where it said they provide it for hearing impaired. So, she said ok. And I told her that she us to put it in my chart that interpreters are to be gotten. She said she would.

  • @clairecheskin4213
    @clairecheskin4213 Před 7 lety +10

    Half wits. It was like that today for me in the hospital, the nurse kept asking me things with her back turned to me.

  • @joshuahunter8194
    @joshuahunter8194 Před 7 lety +6

    Absolutely no excuse for any of that. Poor communication on the medical staff. Could end in death. Way to be proactive and try to educate people. Thumbs up.

  • @mandymoore1999
    @mandymoore1999 Před 7 lety +1

    My parents got into a bad car accident a few years back, and my mom, who is deaf, had a broken arm and was transferred to a hospital, in ONLY A SLING. Not only that, but the hospital refused to give her an interpreter. It's so crazy how inconsiderate people are. Also, they sent her home in a taxi by herself.

    • @margaretadamski1876
      @margaretadamski1876 Před 7 lety

      Yes.. Stupidest! Where you from? Miami and cities in Flordia .. Few deaf lawsuit did not recognized the American Disabilities Act law issues since 1990's

  • @naren2389
    @naren2389 Před 7 lety +2

    So bad...just writing on a paper n tht was so hard for them...

  • @BUBBLEGUMGIRLONE
    @BUBBLEGUMGIRLONE Před 5 lety

    It’s rough. Keep up the good work. You’re going to help a lot of people this video you made may save a life.

  • @laurao3274
    @laurao3274 Před 7 lety +3

    An interpreter can help in this sort of situation. They are trained to work with oral deaf people too. They would be able to mouth more clearly for you or write the questions down, if that is what you want.

  • @parvenughost6858
    @parvenughost6858 Před 6 lety +1

    I know this is in my future as I am Hoh, I realised immediately it would affect health care and access to health care whether sign was used or not. Quite a frightening prospect, your video only confirms these concerns, it's really quite shocking.

  • @fallen_spoons83
    @fallen_spoons83 Před 7 lety +1

    this happened to me in the ER the other night.

  • @kellyrocks15
    @kellyrocks15 Před 7 lety +1

    I too was in a car accident but back then I could hear things. I didn't get offically diagnosed with hearing loss until after the accident(i was 15) at the age of 16 was when i got my first set of HA. I am also 25(07/16/1991).

    • @margaretadamski1876
      @margaretadamski1876 Před 7 lety

      Often if you had a car accident it wont be affections with your hearing loss. It is not because of car accident. Often it can be influence with birth or diseased before or after birth.. not car accident.

  • @amberroseosullivan5211
    @amberroseosullivan5211 Před 7 lety +3

    wow that must have been so scary!

  • @parvenughost6858
    @parvenughost6858 Před 6 lety +1

    People with D. N. R tattoos has been in the news here in the u.k. A guys 'wishes' were first ignored based it being a tattoo on his chest but then later they took it as form of consent and he died. Struck me as an issue oddly similar in its communication and miscommunication issues in a different form medically.

  • @amanda_marie1643
    @amanda_marie1643 Před 5 lety +1

    I’m so sorry that happened. I know this isn’t nearly as bad, but I’ve had teachers deny giving me subtitles. I just wish hearing people understood the deaf community a little bit better.
    Also, NOOO YOU GAVE ME A SPOILER FOR SWITCHED AT BIRTH! 😂(jk)
    Anyways, I’m so sorry about this. I hope it never happens again.

  • @TheAnitaallen
    @TheAnitaallen Před 6 lety

    Wouldn’t note pad and siri be an easy way to communicate with a doctor? It’s very accurate.

  • @donnadequire-rios3531
    @donnadequire-rios3531 Před 7 lety

    Great video.

    • @donnadequire-rios3531
      @donnadequire-rios3531 Před 7 lety

      Also, man, u would think in the medical field they would know better. Sorry u had to go through that.

  • @BUBBLEGUMGIRLONE
    @BUBBLEGUMGIRLONE Před 5 lety

    Not responding to a medical professional can be perceived as a form of rebellion. Deaf and hard of hearing people are not in rebellion. They can not respond correctly because they can’t hear what is being said to them.

  • @blackhawkra4443
    @blackhawkra4443 Před 7 lety +5

    Didn't know Rikki also watched S@B

  • @BUBBLEGUMGIRLONE
    @BUBBLEGUMGIRLONE Před 5 lety

    I think repetition is key. Keep repeating it until the person complies correctly.

  • @BUBBLEGUMGIRLONE
    @BUBBLEGUMGIRLONE Před 5 lety

    I think I got it. People don’t comprehend you can not hear because you speak so well. Most hearing people associate hearing with speaking well. Hearing people think if you can hear you can speak and that’s not true. You could be able to speak well and not hear any thing at all

  • @BUBBLEGUMGIRLONE
    @BUBBLEGUMGIRLONE Před 5 lety

    I know I kind of repeating myself but I think in this case repetition is good

  • @paulinegroves17
    @paulinegroves17 Před 6 lety

    I have been there at a hospital because I have my sister with me it’s like I am invisible cuz I am deaf I am pretty sure I was the patient

  • @BUBBLEGUMGIRLONE
    @BUBBLEGUMGIRLONE Před 5 lety

    Maybe if you told people you can speak but you can’t hear what they’re saying. I think they’re just not aware they don’t understand.

  • @BUBBLEGUMGIRLONE
    @BUBBLEGUMGIRLONE Před 5 lety

    I think when you tell someone you can’t hear they truly do not understand and comprehend what you’re saying because you can speak well. People think because you can speak that you can hear. People don’t understand. When I tell people I can’t walk they do not understand what that means They really don’t. I think you have to repeat constantly. explain it to them. Until they grasp what you’re saying.

  • @BUBBLEGUMGIRLONE
    @BUBBLEGUMGIRLONE Před 5 lety

    I think people assume that you can hear because you speak well. People don’t realize that deaf people can speak as well as hearing people.

    • @Jesswithlessstress
      @Jesswithlessstress Před 5 lety +1

      It's true that many hearing people are unaware that many deaf or HOH peolpe are capable of communicating orally, sometimes almost flawlessly.( I wasnt aware of this until recently after discovering Jessica Kellgren-Fozard and Rikki.)
      That being said, these health "professionals" appear to have been informed multiple times that their patient was not understanding them.. then went ahead and disregarded her simple suggestions to better communicate i.e. writing out what was being said.

    • @BUBBLEGUMGIRLONE
      @BUBBLEGUMGIRLONE Před 5 lety

      Jessica Phelps Very good. I think repetition is key in this situation. People just don’t understand they don’t see the correlation. Spread the word they could save a life.

  • @theextracrispycolonel9504

    Only a single dislike,interesting.

  • @BUBBLEGUMGIRLONE
    @BUBBLEGUMGIRLONE Před 5 lety

    deaf and hard of hearing people can’t control what they hear.

  • @kahealaninakoa5921
    @kahealaninakoa5921 Před 7 lety +4

    his weed was probably laced with something else bc pro smokers don't do that and also when your stoned you drive slow ...

    • @andromedastar9774
      @andromedastar9774 Před 6 lety +1

      The reason weed smokers drive so slowly is because they have the reaction speed of a sloth. Driving slowly isn't generally a problem, but not being able to react according to the current traffic situation is - And if you think you're a better driver when you're high as a kite you need to rethink your values, because you aren't.

    • @Brynwyn123
      @Brynwyn123 Před 6 lety +1

      Pro smokers don't drive when they're stoned

  • @mackdarwinian8054
    @mackdarwinian8054 Před 7 lety +3

    At least put a color on your license. showing your deaf and or hard of hearing. Getting so tired of saying pardon me, I'm sorry i didn't hear you. just to see the lips moving without words come back to me. AAAA

  • @kknig7874
    @kknig7874 Před 7 lety +1

    I agreed with ya, same kinda problems too. But in Canada you get more attention if you're Muslim Refuges.