15 Reasons Why You're Not Getting Sales on Etsy
Vložit
- čas přidán 7. 01. 2015
- Hope this video will help you! Ready to get started? HELPFUL LINKS BELOW!
▸ Open an etsy shop + get 40 free listings | etsy.me/3iB1Kg7
// MY FAVES
▸ etsy - open a shop + get 40 free listings | etsy.me/3iB1Kg7
▸ shopify - try for free for 14 days | bit.ly/1R5hebt
▸ printful - for order fulfillment + shipping | bit.ly/1N6nTvQ
▸ quickbooks - for simple bookkeeping | bit.ly/22KBbIG
▸ squarespace - for starting a blog or website | bit.ly/1i0Rbjp
▸ canva - free graphic design website | bit.ly/1fqI5sq
// DISCLAIMER
▸ This is NOT a sponsored video.
▸ Some affiliate links are used, which means that I earn a small commission if you click the link and make a purchase. - Krátké a kreslené filmy
It's not usually being too expensive. Most of the time it's because it's too cheap. When people buy cheap things they expect them not to last long or to fall apart. Buying a handmade item, they want something that will last. If your item isn't priced in that range, then you will lose sales. BUT, and this is a big one, if your images and branding do not match your price range, then you will not get sales. It goes back to being cohesive. Prices are part of that cohesion.
HedgehogandRabbit I definitely agree with this. Charge what you're worth. People who undercharge bring the whole market down.
I hate these consumerism mind games as a buyer because I start second guessing everything and getting suspicious.
Luna - Don't think of them as 'consumerism mind games'; it's just about having an understanding of basic human psychology. Evolution has 'hard wired' us for certain thought patterns and behaviors, and as a salesperson you have to be able to harmonize with those patterns if you want to connect most effectively with your customers. The reason why most small businesses fail is because most wannabe entrepreneurs either don't know the fundamentals of sales and business, or don't know how to properly implement them.
Under promise and over deliver! I love that. Thanks so much...
Thank you for all your advise. BTW I love the fact that you did not neglect your doggies needs to be pet immediately while making the video :)
I dont like the idea of a face, people descriminate on faces,,, sell value, not face..
Thats very true. good point.
me 2k That is so true. people discriminate on face.
Freddie Ggsj Putting up a profile picture of your face in some cases. Some people judge by face and name!
Freddie Ggsj No not yours, there is no profile of your face.!
We judge by appearances,
..
Jessie L.A. You are so right. I’ve had awful experiences with females. That’s why I don’t have friends. I mean, there are some nice females out there, but why are so many of them so nasty? Where are they learning to be so awful? I just don’t get it.
Thank you so much for this video! My husband and I just began our Etsy shop a couple of weeks ago and no sales yet. Really appreciate your forthrightness!
You're totally right about adding overseas shipping. In Australia, we buy a huge amount from the rest of the world; a lot of stuff can be v expensive here & we don't have the opportunity for quick shopping jaunts to neighbouring countries like they do in the UK etc - so we're normally happy to pay postage. A word of advice though, some people have tried to overcharge us substantially for postage; but they forgot that we also have access to UPS Online for the correct price LOL. Also, sometimes it's cheaper to post something as a letter or package type than 'parcel' (depending on measurements) because we receive them often - so experiment with the website or talk to the UPS clerk next time you're there about their large pre-paid envelopes for overseas. Good luck.
Joanne Carroll I’ve wanted to do this but I’m not sure how? Is it the same through Etsy as selling through the USA? I just allow my sales to be sold overseas and then Etsy will calculate the cost?
_Can you please make a video on international shipping in detail._
This is so great! Felt like I was sitting with a close friend listening to her talk about her passion. I am working on opening up my online boutique on Etsy so this is so helpful. Thanks girl! 💖
Congratulations Aliah for starting an Etsy shop! :) Did you open yours yet? I just opened mine a few months ago as well :)
It's soOOooo difficult to get people to leave feedback. I've asked people by putting hand written notes in with the items as well as through messages on etsy. I've even had people message me on instagram and tell me how much they loved the item and then I'll be thrilled of course but I'll also ask them to review it on etsy... and nothing
I have a same problem about feedback is so hard to get it from people 😳
Jasmine Helme I have learned so much about being a good buyer by being a seller. I look back at some of the careless things I've done and just slap myself. Gah!
I always tried to be nice buyer because when I was a single Mum I thought maybe this lady like me want to sell make money to look after her children buying food , toys or paying the bills, that why I always leave nice feedback as a can, but lets bless all buyer and seller on the Etsy and think positive
We live in a selfish society and people don't give a crap. The Bible speaks about the time which will come and people will be lovers of self. It's happening. They will leave a negative review in a heartbeat, though.
Feedback has always been optional on Etsy.
Holly, I only just recently found your channel and I want to say thank you for all of the fantastic advice! It's very helpful to me as I set up my Etsy shop. I look forward to watching more of your videos :)
Thank you so much Holly for all your helpful advice. I really love watching your videos...you are very tactful when you address some difficult business issues. Your video has answered so many questions that I had regarding selling on e-commerce and etsy. I'm ready to take the plunge and sell my products on etsy.
This is the 3rd video I've watched, and I just want to say thank you so much for sharing your wisdom. Thanks for all the encouragement!
Thanks Holly...I enjoyed your message. You present your message in a very pleasant and positive way. Looking forward to more!
Love this video. I would love to see a video about branding and creating a cohesive look. Thank you!!
Really, really great etsy advice. Tysvm. Glad i watched before starting online store; all your tips will go a long way.
I truly appreciated your video, so much of what you say seems basic, but often people do not realize how important these tips are. I will add international now since I've listened to your video. Well done, thank you.
thanks so much for watching!
I've had my Etsy shop for over a year and it has to be the most confusing platform aside from Amazon as a seller. I came across your video as I have had zero sales on my etsy shop, I do look forward to using your suggestions and seeing how the things change! Thank you for your video
Midwest Bath Gals I understand how you feel. I’m in the same possession as u :)
hi there! I totally agree with you - Etsy was super confusing for me too in the beginning. have you had better luck with it? :)
Hi there! Are you still looking for tips to sell on Etsy? I just opened my shop a few months ago and might be able to offer some advice if you are looking for it :) happy to help. Let me know!
@@SandraDi out of business
Omg this is the MOST useful video I’ve found. I saw so manyyyyy videos and they’re so simple and basic. But this video is sooo informative. Thanks so much ❤️
Love your videos Holly. It has inspired me to start my own CZcams channel to follow my progress! Thanks for the informative video 😃
Great tips for someone like me( just opened Etsy shop) . It will be so helpful. Thank you so much!
Hows it going?
Hi there, getting ready to open and Etsy shop and in the process of doing my research and I really appreciate you taking the time to share what you have learned. Thanks so much. Blessings!
thanks Marilyn! Happy to help! :) Good luck to you!
I've made 10 sales and 3 reviews (5 stars, yay!). I know it's important but at the same time it's not something you can control, but I think leaving handwritten messages helped 😊.
Also my sales are not that great or big... Just 10 sales in 1 year and 4 months. But this year I'm taking it more seriously.
whats your etsy
@@tatyannataylor4860 Since they didn't reply, it's in their about section on their channel. www.etsy.com/shop/ChocolateBunnyStore
I want to get an etsy so this video was really helpful! Thanks for taking the time to make this.
Planning to see some counted cross stitch that I have done for fun and this video was extremely helpful!!! Now, I feel really encouraged to start taking my pictures and have an idea of how to "put it all together" for Etsy. Thank you VERY much, Holly!!!
You're so welcome Franklin - thank you for watching!
Thank you! I am so thrilled to find you and yes I checked thumbs up and have subscribed to your channel! Let me tell you why I am so pleased with your video. Efficiency in the message is everything to me. My time is precious. Your video isn't glitchy or over edited, smooth and concise. No extended filler just to lengthen your video so I will watch longer. I click those off immediately and move on. Relevance... very . I am in the opening phases of building my store. Your video gives me a beautiful check list of what's right what's wrong and what to improve upon. So Thank you! Xoxo Denise Alton Bergner of artHAUS Printables on Etsy.
aw thank you denise that means so much to me!! thank you for the feedback!
Just found you and joined your site. Great practical info. I look forward to viewing your videos. Hopefully following all of these tips will help to improve my sales to more than 10 a month.
Thank you so much for your tips:) I had a shop a long time ago, but I worked full time. So I didn't have much time to do etsy. Now I am a stay at home mom, so I have more time to dedicate to my shop. I will keep checking for more tips.
Thank you for such an informative video! I haven't started an Etsy shop yet, but I feel watching your video gave me a very clear understanding on how I can set up the best shop possible. I do have a question maybe you can help with. If you have different products,say for instance, paintings and illustrations, and also handmade items like polymer clay charms and miniatures,should you make separate shops for each type of product? Thank you in advance!
I'm opening my Etsy shop in a few weeks, you have some really nice videos with really great advice. Thank you!
You hit it spot on about everything..ESP the shops with this and that and colors make a difference.. Just because you love it doesn't mean the customer wants rust or cobalt blue..LOL Great job.. I just wish I could make my ship times shorter but I just cannot.. I have alot of orders at all times and have to do them in the order received.. ONCE my husband gets them built.. Gonna try to work on them this year.. AFTER I get all my Dec orders done for Feb shipment.Thank You.. Very insightful to many shops if they see this.
thank you for taking the time to post such a great video & sharing your experience with others!
thanks for watching!!
it's super hard to get a review,I've reminded customers and they still don't do it, I've gotten a few customers who wants discounts for ridiculous reasons,for example if I sell an item with assorted colors or designs and they only want one design or color they assume it should be cheaper,I've made a private sale for a customer because she didn't want all that was in the original sale, we agreed on the price and after it was made, she questioned the price again and never purchased the item,I go out of my way for my customers, they never have to wait more than 3 minutes before I reply,I send a photo of the finished product before I ship them out, but I think people just don't care for small businesses and would prefer to make a complain than to say they were happy with their purchase.
Hon, after almost 15 years in the industry, I have to tell people this: the more you cater towards impossibly 'fussy' customers, the more you allow customers to nitpick, the more bad customers you attract. Are there bad sellers? Oh yes, and I've been on the recieving end of more than a few. But bad customers are something no one ever talks about- customers who want to keep arguing in the hopes you'll give them discounted or free stuff, customers who want "no solution" (ie there is literally nothing you can do to make them happy. They are only going to give a bad review for your troubles in the hopes that you will crack and give them free stuff.) You see these same people in restaurants lying to managers about hair in their food (when it is very clearly the customers' own hair) or about something else to get a free meal.
The only solution is to not allow that behaviour. Make your questions and offers very concise and clear. State your absolute limitations up front. Do not make your work harder on yourself. If they want to try to push you outside of those stated boundaries, NO, you cannot accept their order and you wish them luck in finding the right shop. Also, you should cancel sales from anyone who makes a purchase and immediately starts a fight- I've had a few of those. Example: a woman bought beads and then got angry over the shipping price. It is stated on EVERY listing that shipping overages are refunded. Her refund was processed in less than 24 hours (actually less than 4). I showed her this, happily and politely. She threw a FIT about the whopping $6 for half a dozen items she paid. Which she actually didn't pay because I refunded some of that. Cue more 'online screaming'. Nope! Not in my store! I refunded her full purchase and cancelled the sale. She sent more nastygrams about THAT. Welp, that's a banhammer offense. There is clearly nothing that can be done about people like her.
Those people are not our "customers". Those people are like that because they have Issues. You are not a therapist (or are you?) Dealing with them is not your job. Do not entertain them.
Thank you very much Holly it is a big help!! I will consider this suggestion.
Thanks for the great information, we really appreciate it. Blessings!
Your video totally makes sense and I will do my best to follow your hints and tips: -) Thank you so much! !!!
Such a sweetheart! You really got me thinking! I am determined to redo my shop!
thanks Kallie! :) Good luck!
Thanks for this video. I shared this on my facebook page ... Heaven Tree Arts, Paulina Frances. I am newly retired and now working on my art, happily.
Thanks for the tips and advice. Your information was thoughtful and realistic.
Very helpful! I will try everything you said! Thank you :)
Thanks for the tips dear,I'm interested in start ing my own comic books and stickers any tips in that if any?!Thanks!!!
Etsy is to blame for not leaving a feedback. Etsy doesn't send reminders to customers for feedback. Its difficult to figure out how or where to leave feedback. They just don't seem to know how to make it easy.
Right! eBay does it so they should have implemented that by now.💡
I'm interested in self publishing with my comics zone style!!!Thanks again!!!
Thank you for your clarity and good advice!
Hi Holly
I love that you brought up international shipping.
I live in Norway and here we are used to paying high shipping prices and then tax on top of that if the item is over 20 dollars. I get so bummed out when I see Etsy sellers not selling stuff I want to buy from them because they do not offer international shipping. As I said we are used to paying high shipping costs if there is something we really love, want or need.
Also since we have to pay high shipping costs a international customer will usually buy more stuff from that one Etsy shop so that they feel they can outweigh the shipping cost :)
I especially buy all my postcards on Etsy. This usually ends up costing me 2,5 times of what the postcards themselves cost with shipping. But, I get handmade postcards that are adorable and not mass produced :) As I said I will buy it if I love the product even though the shipping is high.
Another example regarding shipping. My dog had to remove his second eye. He was 10 years at the time and the only quality dog stroller that could be used for hiking in the woods I could get my hands on was in Canada. I ended up getting 1 stroller for the price of 3 with the shipping cost and tax. In this case I needed that stroller for my dog and I was willing to buy it even with the high shipping cost.
Thanks for posting this video!
thank you for this great video, valuable info, good communication
Thanks Holly ....great Information. Just starting out.....
thanks for watching Margaret and good luck!
thank you....lots of good stuff here. Definitely some things I can use. Appreciate the video. :-)💙💜💚
Thank you for posting this... I'm about to open my shop. I'm excited and scared at the same time... normal, right? Thanks again for your post!
If you really want to up your feedback number- include a note in your packaging that says something along the lines of “please consider leaving a review- we love hearing feedback and it helps us out a ton :)”. I’ve gotten a great response rate with this- one out of every four orders for me. You could also DM everyone who orders maybe a week later asking for a review.
Can you please show how to set up a link to a etsy shop please....
Girlllll you're so helpful! Thank you! :)
Thank-you for your excellent video. I know that I don't have enough products so that's my goal before I lose momentum 👍
Hi Holly. You gave some really great and REAL advice here!! I just wanted to add one other thing to your list because this is what I found is going on with my shop. I have about 4 items that sell regularly and the rest won't even get a view! So I went in and did a search for items similar to one of mine that didn't get any play and found that the category had extensive items that were similar. So if there's too many similar items, the chances of yours being seen before the customer finds a similar one to buy is slim! For example - the ones that are selling regularly only have 10 or less pages in the search results so a customer may browse all 10 pages. But in the case of a search that results in 250 pages of like items - the customer will most likely purchase one of those from the first few pages of results so yours may have never been seen.
So now, when I'm starting a new design, I search it first. If there's too many in that category I either won't even bother or I try to view as many as I can to feel what's missing from those already out there and/or to see what I could do to stand out in that crowd.
Heres a specific example: I have a "whales" themed baby shower invite. After I listed it, I did a "whales baby shower invitations" search. Oh my - there were 34 pages of results!
I have a Mommy-to Bee design that sells regularly. That search "Mommy to Bee Baby Shower Invitations" only has 7 pages of results!
This difference can make or break your design's success!!
what happens when an order I made and shipped does not arrive its destination?I ship with standard shipping so there is not tracking number..thank you
this was such a help, thank you!!
Thank you so much. I feel my pictures are very poor compared to others. I’ve had 2 sales but nothing since December.
Thanks for posting I found this really helpful
Hi, I was wondering how many items should you have min on ETSY at any given time?
International shipping, like how much. I looked it up one product, if I sell something for ten dollars, I wouldn't gain money. I don't get the shipping part.
So, when people are ordering from your shop,what do you do with orders? do you have to package these items yourself? or does someone do them for you?
Thanks for the tips. Doing all of them. Only 1 sale since I opened 1 month ago. Guess it just takes some time?
Like others in the comments, I have trouble getting reviews. I've had some sales (all digital downloads) and I have a reminder in my "message to buyers" about how to leave a review, but I haven't gotten any reviews so far.
Holly, I am starting a Fine Jewlery Etsy shop here in the next few weeks and want to make sure that I do it correctly.. Do you do any personal mentorship programs for people to ensure that they get their shop making sales ASAP? or help with coaching on keywords, advertising, blogging, fan interaction etc.
Thank You for Your excellent advice for a beginner.
Thanks for making this clip. It is so useful for me . And you are so pretty !
Hi Holly! Thanks for a great content video. Can you explain how to put item on sale on Etsy?:).Thanks
Thanks for the great video! Very informative!
really useful video for me thank you so much for making this :)
Great video for newbies. My question to you is...what's a person to do who's sold on Etsy for years, was doing great up until this year, when everything's just inexplicably tanked? This has to do with Etsy itself & all the ridiculous changes they make, so what's your suggestion?
Thanks for the advice! I just subscribed!
Thanks great video, very educational and clear!
This is so helpful! Thank you so much :)
Thanks for sharing this! Very informative.
I have a question? I want to start my own shop at etsy also, However I'm still confuse on how the shipping/shipment works. How can you price a shipment ?
Oh ok thanks much for your advice
I have a quick question for you. When you are designing do you design in CMYK or RGB? I'm really having a problem with this issue.. :'(
I switched from jewelry to art and have not had a sale. Should I have opened a separate shop on etsy?
Thank-you I found this very helpful information.
Thanks Maria!
Thanks for making this video! Good information!
I have a question. How long does it take to sell something on etsy when your new at it all?
great tips! thanks so much!
How many items would you recommend having in your shop if you are just starting out?
Hey Holly thank you so much for the tips! So I'm curious what is your opinion on having an etsy shop versus selling directly on your website like woocommerce or shopify/squarespace? I see that you have both etsy and your website shop. Do you notice a difference in sales or people buying more from one than the other? Or trusting one platform versus the other?
Thank you in advance!
+Holly Casto thank you chica 😃
very useful. I like the lighting as well on this video. ;)
Do you have any tips for shipping internationally? I'm not sure how much to charge, the custom fees, etc. I don't know where to start
Thank you Holly! really useful!
Thank you. Great tips. I just added international shipping.
Super great advice! Thank you!
Thank you ! Very informative!
Question on the branding... I do a lot of different handcrafted things, from handmade notebooks and journals, to crochet and knit projects. Is it an issue that I sell all these different items in the same shop?
This is currently my only (personal) source of income (which isn't much) and it's difficult to know why I'm not making sales. I currently haven't made any sales since the holidays last year and most of those were custom orders from people who watch my creative broadcasts on Twitch. Everything I sell, I make live so that people can watch my creative process. I haven't posted any new items in a while, because without the sales of current items, I can't afford to buy materials to create new ones. Any advice?
Thank you so much. I have an Etsy shop but have noy opened it yet. I want to open it about January first. I do have one question. Is it better to have a varity of items to sell or is it better to only specialize in one item?
Thanks so much for your getting back with me so quickly. This speaks good of your work. I have subscribed because you explain things so well and you try to cover all topics as you talk.You are not just blowing words to the wind so to speak, we can understand where you are going and why.Thanks again.
Her reply was to sell a variety instead of specializing in one thing.I think this is excellent advice.
Great tips, and I've been consistently promoting on social media. I'm still not seeing traffic. At all. Don't know where I'm going wrong!
You're really good at this and awesome for sharing. I have what is probably a dumb question but how do you figure out shipping costs? I'm so confused by that. I sold something before to another country and I ended up losing money, I paid for more shipping than what my item sold for, plus some. That was horrible.
Also when people search my shop name they can not find me. What's up with that?
Really informative and helpful .
Thanks for the advice!
Great video thank you, I'm trying to make homemade face masks, but I want good packaging and cheap. Not glass tho. Does anyone know any good website with cute and bamboo wooden packages??
Great video. I have not received feedback from a few buyers. Should I be contacting them even though it has been a few months now?
Do you have a video on how to set up international shipping costs.?
I think I am doing everything you told in this video... but still I have zero sales on my ETSY shop.. I don't know what should I do... :(
I have an etsy shop and this helped so much thank you!
At (4:20) laughing my heart out ...lol
A very nice video, Holly! Hope this helps me...thanks a lot for posting! :)