JEEP LEMON scores full refund + damages after endless failures | Auto Expert John Cadogan
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- čas přidán 27. 08. 2024
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I was looking to buy a 4x4 in the late 90s when i was just out of high school. I asked the local mechanic what he thought of Jeep Wranglers. He told me if i get a wrangler, that me and him would become very close friends and that i would help put his kids through private schooling. He was the most honest mechanic I've ever met. And he was a 4x4 mechanic only. Hard to believe that in that time, Jeep seem to have gone even further downhill.
For context, I owned a MQ Nissan Patrol shorty petrol manual at the time, and was looking to upgrade and was considering wrangler and Land Rover defender and Toyota landcruiser. I bought the Landcruiser and still drive that thing to this day. No issues with it. It just goes. That’s what you need for using in Victorian mountains
A family member was coerced into buying one for their daughter, by the womenfolk in his life, because they're really cool apparently.
I often wonder how the new owners lives are going after buying it from them.
Wow, even back then they were crap.
That's what my mechanic said when I told him I was thinking of buying a Volvo. He also mentioned I would help him with the funding of his new pool 😂
@@superwag634 all these types of stories come from people who never owned one it’s alway my mate ,my brothers mate,my mechanic, lol I had a mechanic who told me that his motor was worked so hard that he couldn’t drive it hard because it would smash the spark plugs lol ,I have worked in the auto industry for 35 years now jeep fails are low on the list compared to ford territory,Holden Captiva,s and Cruze ,ford explorers and Mazda tributes
@@grumpy-g5s except those models you have mentioned are not 4x4s. For context, I owned a Nissan Patrol, was looking to upgrade and was considering wrangler and Land Rover defender and Toyota landcruiser. I bought the Landcruiser and still drive that thing to this day. No issues with it. It just goes. That’s what you need for using in Victorian mountains
I remember when only three things would stop a car from moving: a lack of fuel, a lack of spark or a disconnect of mechanical intergrity. Now the number of peripheral items that can stop the car from moving is almost infinite. These designs are unrecognizable as cars.
Totally agree, fuel, spark, compression. Now it could be the cpu or some esoteric setting in the menus. Once I rented a car in Canada and it would not go uphill on a road with slight snow or ice, had to find a differential setting buried deep in the menus and turn it off. My 1962 EJ Holden would have simply driven up the hill. Waste of about an hour by the side of the road.
Ultimately it's spark but it bears mentioning, don't forget lack of downhill. How long until the manual goes extinct? When battery replacement was optional as long as you could at least find a suitable park or when you were always carrying friends.
Years ago my father in law said, “You only buy one Jeep”. Your presentation confirms that.
I once went to a Nightclub, and enjoyed it when the DJ played ‘Jump’. I jumped.
When he played ‘Twist’, I twisted. Unfortunately, I was then thrown out when he played ‘Come on Eileen.’
That's funny.
Guy walks into a Chemist and goes up to the Chemist.
Asks him if he has Cotton Wool balls.
Chemist says "do I look like a fking Teddy Bear."
You had it easy, I had to walk 100 miles 🤣.
Lucky she didn't have the jack....
LOL I almost choked on my f'n cornflakes on that one. I wasn't expecting such a corker to spring out of the comments section on a video like this one. Thanks for putting a smile back on my dial, dude!!
What's worse than a cardboard box?
Australian business model *"Never ever miss an opportunity to gouge a customer."*
When Jeep issued a recall for a 'programming issue' I challenged them over costs. The nearest Jeep dealership is 80 miles (3 hour drive one way) for me and would have taken a full day for me to attend. I did take the vehicle to them but then billed them for my time and all expenses. After a few too-and-fro's and my threat to take them to the Small Claim Court they settled the bill along with a letter disclaiming all liability and that the payment was a one-off. I suspect ALL dealerships would be liable to such expenses as the fault is not of your making and should never cost the owner a penny to repair. Just takes a little determination and a 'bulldog' wife.
Your Jeep only goes 28mph ?
@@newman653 yeah, he stopped for a p1ss, then couldn't get the park brake to release, it wouldn't go into gear either. Oh, wait, sorry, that was the other Jeep.
Seriously, not every trip is an uninterrupted joy ride on clear roads, at times even getting 50k's from Hobart to places on the Eastern Shore can be a crawl that lasts hours.
8-10 years ago I used to joke to North Islanders that seeing three cars at an intersection here was peak hour snarl up, but now...
@@newman653 maybe it's 180 miles not 80 but he made a typo
@@newman653 If you can break 30mph on the whole journey then you're travelling above the legal speed limit on some stretches! Seriously, the West Coast of Scotland isn't all motorways - in fact only the last 5 miles of the journey is and that's why 28mph is good going! Takes me 30 minutes to do the 10 miles to the end of the single track road I live down.
@@kellyeye7224 if you are heading to a major jeep dealership I'd assume it ain't at the arse end of the world !
I had to put up with my other half’s Grand Cherokee for years, which she’d bought new, during which time it pretty much always had something wrong with it, eventually dying with less than 100,000 km on the clock stranding us and our two small children (including a newborn) interstate over a public holiday weekend. The repair cost for the transmission was going to be 3x the sale value of the vehicle, so that was fun.
It’s not just me though, our best mates had a jeep too and sold it within two years due to constant problems.
I have dissuaded many friends from considering a jeep.
I had a tow truck business. Loved how much trade the following brands / models gave me: Holden Astra's, Jeep's, 3 prong's and BMW's.
I live in Wodonga, I can confirm that the “blacklocks” dealership that has multiple car manufacturers under their umbrella has an absolute atrocious name locally. Couldn’t pay many people to use their services
I live 2 minutes away from them. I cannot figure out how they have so many Isuzu’s just sitting out the front all the time. Who the fuck is supposed to be buying them?
Fronting the service desk of a local multi brand dealer I made my enquiry. Next to me a customer was being served by another employee. Said employee enquired of this customer, "do you have an account with us?" Fellow customer answered "I own a Jeep, so yes I've bought a few parts here." Poor bastard I thought, I'm glad I don't own a Jeep.
As a Chrysler ex employee who worked the line, and having owned a few of their products I can state that they have great looking vehicles, their interiors are better than most, their motors in the main are reliable but their electronics are total shit which means all above don't work anyway. Why would anyone buy a Jeep whose reputation globally ....SUCKS.
Their 9 speed transmissions (from the 2014 series) are also shit!
I'm sorry but I'm gonna have to call BS on that
Love that meme with- I bought a jeep! Next picture is of the guy from wolf creek saying 'cu*ts fuc*ed'
I was warned off Jeep many years ago. I'd go further than that and avoid all of the Stellantis fleet offerings.
It's all the same terrible Magna Steyr factory!!
Wouldn't it be hilarious if the courts required Stelantis to show any prospective Jeep buyer this video before signing on the dotted line.
I was helping with a 4wd training course and a lady in Jeep Wrangler had an incident where the horn just without warning decided to work..the vehicle was not even on the 4wd course!. She had the bought the Wrangler brand new a week prior for about $75k..when we tried pulling the fuses to no avail..which we looked at each other and said WTF!…still the horn was blaring…so whilst we then went to disconnect the battery…the infotainment system on its highest setting went down fighting. The battery eventually was disconnected…all was quiet..
Another instructor was asking why I was rumouraging around for a decent stick…simple..I was going to do a full blown Basile Fawlty on this shitbox.
My car is not a Jeep but from a golden age just before the plethora of "driver assist" stuff was released. I am thankful that I don't have that garbage in my car, that it was just the year before all that rolled out. Happy motoring!
Had an early 90s Cherokee in the USA & it was rock solid.
Brings to mind an old ad for Jeep back in the day that went along the lines of person 1 saying: "I bought a Jeep." Person 2 looks at them in disbelief and asks: "You bought a Jeep?" and the answer is: "Yeah. I bought a Jeep." Kind of prescience in advertising. But not in a good way.
How prophetic were the series of Cheep ads where a neighbour looks over their fence to see the yard overgrown and looks abandoned. With the punch line being they got a Cheep and probably explaind the state of the neighbour's yard as they were stranded in the high country or Dingo Piss Creek, never to return.
What ever happened to those ads.
The Robinsons never came back from Copperhead Road.
I love these consumer case videos. Did you know that Wodonga is a double phallic place name? Think about that. Don't cars get an error code as soon as they cross the border into Victoria? I can say that I live here. There goes Mr Robert's career as an expert witness for Stellantis ! But good on him for saying that.
The Dong !!
We do love our absurd placenames. You don't have to drive too far from Wangaratta towards Wodonga to pass a sign pointing you to Carraragarmungee...
I have never noticed it🤷♂️… and I just did that trip 45min ago😂
@@lukeclifton4392 I suppose it's still there - it's a while since I've been past. Now that I think about it, you might have to look across to the service road, easiest to see when traveling South.
No.
My 11 year old lad was impressed to see a sign that said "Black Bob's Ck" between Yass and Sydney. Telling him that "Ck" was an abbreviation for "creek" didn't quell the laughter
When you realise "How Long this exit" is NOT a question!
My brother bought a Jeep about two years ago, I haven’t spoken to him since.
😂
? Because he hasn't been able to drive over.
I bought a Honda Civic in 1978 and it had serious issues right after the 12 month warranty expired. The dealer did the valve job for free anyway, covered by Honda. They earned their reputation and their market share the right way. The early cars were not yet perfected but the service was stellar.
Are there any vehicle manufacturers anywhere that do not treat their customers with contempt?
Anyone remember Jeeps` tv ads a few years ago?..."We are listening now" , as a desperate ploy to stop nose-diving Jeep sales after the Compass range (among other models), literally fell apart on shocked owners , to the utter indifference of Jeeps` dealers.
Ohhhh Stop it JC... I now have sore ribs and my wife is not happy with the intense laughter! thanks for sharing the Jeep Journey.
Wives do hate seeing you happy, duuuuuuude!
Yep definitely forbidden @AutoExpertJC
@@AutoExpertJC😂😅👌🏽
Simply the best in humour and truthspeak
Thanks Greg.
The total year-to-date sales in Australia of all the Stellantis brands is less than 9000 and if counted as a single brand they would rank 18th in Australian sales.
Sounds like they are aiming to halve that figure and be sub 30th in sales
Well, that is some solid advice on how to ensure that a customer will buy from a competitor when they make their next purchase.
Crysler, the h for happy has been redacted from the name.
So CRY sler then....?
I see a few Jeeps around my little town. How anyone buys this well known these pieces of junk in these times of internet reviews is a total mystery. Had one in the family - never again.
F-in-Law swears by them - maybe not so much now as after the dealership took it for serving they failed to refill it with oil and totalled the engine. Took 12 weeks to get another fitted.
I hate to say it, but some people still accept internet reviews. My 85 year old dad knows better!
Bought a GRAND CHEROKEE brand new in 2002. Lovely vehicle, only, the gear box shit itself just before it was twelve months old. They took two months to fix it, under warranty, and I promptly sold it.
Smart
Dude, your words are art.
It’s poetic. An insight into the human condition from Down Under
Heard of Wonglepong?
My wife really wanted to take a look at Blackfellows Knob when we drove through NSW.
A while after driving further south she had a go at Spanker Knob.
Went to Tongue Point then further south to Pensioners Bush. On the way back up I was caught taking pictures of The Nipples.
Bloke was obviously smart enough to take contemporaneous notes when dealing with the reptiles, good move. I am not fond of Dealers in general.
This phone call is being recorded for quality assurance purposes.....from my end Stellantis.
Oh yes the Norwegian Blue, it's just resting. Love the ex parrot remark.
Just taking a kip.
Presumably the highly paid people working for Jeep reckon that actually complying with consumer law would be more expensive than this type of publicity
…for now
People buy Jeep's Cherokee etc, because they are impressive inside. The interiors are good and some cases better than a comparable size Toyota. The Mazda is the best for luxury bettering Lexus with their last model. Reliability trials and statistics in the US show the Jeep's poor record.
As someone who lives between Shapparton and Wangaratta, I can confirm that our place names are insane. Wandong, Nagambie, Yarrawonga, Barnawatha, Mooroopna, and Dookie, and thats just in my local area...
Thank our Aboriginal history (no disrespect intended)
Ah "Dookie"...
that means "shit" in Yankee......
What amuses me is when the script makes you laugh as you speak it. I just chuckle along with you.
What's just as hilarious is that in the face of their awful build quality and non existent after sales support, is their pricing. Somehow, Jeep think that their products are somewhere on par with all the other premium products out there and that they can charge what they want. I think the sales data shows what the market thinks about that.
There are a lot of cheap Jeeps in the classifieds. Makes you wonder why.
John got momentarily distracted by the corner demons a few times in this video
"Fault-code o'clock up there in the high country" 🤣 you are an wordsmith sir! 👍 Btw, real men use emoticons, so there. 😁
Honestly John, that's probably a great idea. I'm surprised it's not mentioned more often by the 4wd community, but a scan tool could be a real handy piece of kit.
John, I doubt very much that the "service" team took the car out of the workshop to test it, relying instead on the diagnostic machine. I had a problem with a Ford XR6 ute where, if you accelerate from 40kph to 100kph to join a parkway (in Canberra) as you hit 97kph, the engine would start running roughly, shudder for about 5 seconds then smooth out and accelerate to 100kph. Still under warrentee, I took it to the local Ford dealer in Canberra and each time they wore blind they had fixed it only for me to test it going home and finding that they hadn't fixed it at all. I kept taking it back, I described in detail how to replicate it but time and time again, they failed to find it. Diagostics reported No.2 cylinder having issues but that was it. On about the 5th return, the manager admitted that the head mechanic FINALLY took it out on the road and was able to deplicate the issue. Seems they were not able to replicate the problem in the workshop. They still couldn't fix it though.
My Mitsu mechanic always drive with me to replicate the issue.
I once have limping issue when driving on mountain road. That day he was even able to call the tow truck to get us back to the dealership…
You have to drive it and sometimes go for a drive with the customer. My Dad had a lady kept bringing back an old car they tuned up. Could not find a problem. Finally got the old lady to show them. She pulled the choke out (remember those?) and hung her handbag on it. That was the problem.
So what did you do, sell it?
I guess that rugged individuality comes at a price.
I’ve had nothing but great experiences with Jeep over past decade. I have a 2023 grand Cherokee limited. With no issues. Had a 10 year old grand Cherokee that didn’t have a single problem.
Happy Birthday John! Sounds like all went well?
Can't imagine dropping 60 large on a vehicle when a cursory bit of research would reveal the car itself is likely to be a failmagnet and the support is a joke. People still trading on brand mythologies last true 25 years ago I think
Agreed, many people do zero research before they buy a new car!
Jeep has NEVER been reliable. Only adequately good off road.
Great episode John,I love your channel.
Awesome report John. Love this sort of expose of dodgy car manufactures that think they can get away with this sort of shit. To many of them think they can treat their customer with contempt and they should learn from this and start doing the right thing.
Unfortunately, there aren't many high quality built vehicles nowadays. I think the Mercedes S, CL and SL class that were made between the mid 60s to mid 80s were really well made. Merc lost its way as soon as it joined up with Chrysler. Jeep? My son had one. Not a well made car, that's for sure.
In this video, I think that you could replace the word "Jeap"with "Landrover"and it would be entirely accurate. Two peas in a poop.
Did your Land Rover fail a lot?
My neigbours 2018 Disco Sport drove him nuts with issues but his new Defender has been faultless past 3.5 years.
Hit and miss i guess
Really? A Compass is $61000? Even if they weren't unreliable garbage that would be an insane price.
We bought ours at 30k. It's where you shop. Sure there was 60k jeeps on the lot. We got a latitude lux for half the cost. It pays to have friends in the industry. I get excellent deals and never have I been disappointed wuth any mopar products.
West Mid Intercourse Island is my favourite Aussie place name.
There is no need for computers to run every system on any vehicle.
I just bought a Jeep Grand Cherokee Summit 2015 diesel as a work Ute as I need a 4WD sometimes. I am amazed by the power and technology in the Summit version and am very happy with it. On the other hand I know every day is Russian roulette with a Jeep that has 250,000 km, but I got it cheep, real cheep.
Oh, I also recently bought a new Mitsubishi Pajero Sport to tow our acoustically transparent shitour in an impending unlimited time around oz tour.
Love ya videos John
Here in the US Jeeps are everywhere regardless of their crappy reliability. At my kids high school, I would say half of the juniors and seniors drive wranglers. I don’t understand it. As a parent, I would never buy that crap.
Hi from between Yackandandah and Tangambalanga.
When did cars/trucks turn into appliances? It is not like they want you to repair them right? Probably needs an entire new harness/junk in the trunk. I have an 96 Jeep XJ if you know what that is "Down-Under" has crank windows and 220,000 miles and going strong.
Sigh surely Stellantis should of known that going all the way through this was going to fail, and as you say settle before the AutoExpert gets his eyes on this result.
Oddly despite Range Rover / JLR reputation the 'new' 2020 Defender model is coming up 5 years old and they have proven to be very good for reliability. I know owners 2 owners and they both had zero problems in 4 and 3 years of owning.
Couple of early famous CZcams vids on fails keep getting the views but other than than 10's of thousands of solid ones doing well.
A 4wd Club member bought a new 1998 Wrangler for $40k. He spent $10k on Jeep accessories...and had a 5 year "no cost" bumper to bumper warranty.
The repairs cost Jeep $5000 per year.
His most spectacular breakdown was "fixed" when he used a pine tree as a travois strapped to the axle and jammed under the body and grinding down as it drove along .........
when the left rear wheel/axle left the vehicle out in the bush......
Immediately at the 5 year anniversary he sold the Jeep after making a fibreglass mould of the Jeep grille....
He then built a Toyota V8 Landcruiser/Hilux/Lexus based "special" attached to that grille...
He still buys Jeeps on his company's dime...with full warranty...and sells them when the warranty expires.
He gets great service and loaners when the Jeeps break down..
He still has a Toyota special behind that fibreglass grille for reliable offroading...
The irony of this issue & the origin of the name JEEP (look it up) is amazingly tummy tickling.
Stellantis for the Win again 👍 A Quality car has never left the Magna Steyr factory !!
(According to the JD Power reliability survey)
And since 2017 the Jeep Compass had been MADE IN INDIA. Home of high quality 3 wheel rickshaws.... SIGH
Many years ago I was a member of a Jeep Club. Many members of the club had high aspirations, mostly called - the destination.
You've got to watch out for Kippa's Ring
Why would anyone buy a Fiat masquerading as a Jeep? Do your homework before buying a car.
Odd coincidence that the highlighted letters on the left and right of your t-shirt are "DH".
Tip
Not specific to any brand,
When you get these kind of issues that keep recurring there are two possible simple issues that can be resolved easily.
One is a failing battery (or excessive load caused by too many gadgets etc) there other is bad ground connections.
If you are getting low voltage errors on the scanner do a battery health check and total load check to see if it has a bad battery or alternator.
Also physically look for broken or missing ground connections.
A temporary fix and test is to take a set of jumper cables and connect the battery negative to the engine and a suitable place on the body.
If after you fit the cables the problem disappears you will know that bad ground connection was the problem.
The stupid situation here, is that by the dealer being complete scumbags, even fewer people buy jeeps and the next thing, jeep usa pulls jeep compleatly out of Australia and this dealers are now out if a job.
We have a 2022 Jeep compass latitude lux. Haven't had a single problem. It's been great.
But is 22:57 a Jeep Compass really a Jeep? Or a Fiat in Jeep clothing? Probably no difference anyway!
It's a Fiat (in Jeep clothing) made in India. What else could you do to make the vehicle more shit- have an indifferent dealer network. As JC has said in an earlier story, the dealers know what the problem is and there's 30 queued out the back waiting with the exact same problem which explains the week's wait!
I'm one of those 30,000 Jeep buyers of 2014 and earlier this year, sold mine after the transmission shat itself. It took a full two months to get a written report (that I had to pay for, of curse!) about what the problem was. But it was the previous 12 months of trying to get the Jeep service department to answer or even return my calls that persuaded me to listen to my wife (a retired barrister who told me NOT to go through the stress of fighting with an organisation that can afford "better" lawyers) and just buy a more reliable set of wheels. The Jeep dealershits of south east Melbourne are absolutely pathetic and I hope they go the way of the dodo, just to save others from buying this brand of crap. So, thank you, John, I also listened to YOUR advice and purchased one based on manufacturer reputation and customer service satisfaction.
Nice sneaking in a quick Monty Python joke
So I flashed me Wangaratta
"It's a Jeep thing, you wouldn't understand."
Jeep ... Selling worse than SsangYong. It's an impressive drop to get below the never was.
If I represented Jeep I would merely say the consumer was remiss in not taking reviews on Google seriously.
How is Jeep still in business after all this??? How are great manufacturers and customer support companies like Holden not in business anymore, makes no sense.
My mother used to say sarcasm is the lowest form of wit…
You have managed to turn sarcasm into a work of Art or more correctly a work of genius and delight.
Thank you John.
I dingle dangle Donger ding wash dog wash doodle, dumb laughed out loud
So entertaining John. Thanks for the update.
LOL my ad from YT was LDV …. Ummmmm
Jeep (Chrysler) and three pong used to be married for a short time, so a lot of bad habits must have rubbed off on each other.
Automotive frottage.
Was DH awarded compensation for legal fees? That aspect was not clear to me from your report and is an issue in our consumer law that should be made mandatory.
I had a Jeep and after my experience with their customer “service” am an avowed, avid and lifelong voice against the brand.
Yes, the cost of the filing fee ($367). DH was self-represented, so had no other legal fees.
Holy ground Highlander...
The phrase "Fit for purpose" clearly means nothing to the dealer network who sell jeep to the Australian public. The $80 diagnostic fee should've been gratis, with no argument. 31 calls that went to voicemail without reply is inexcusable. I bet the salesperson that "Sealed the deal" would've made a bit of a song and dance about D.H.'s purchase from their dealership. Ive never had much regard for jeeps built after 1985, (durability, reliability archaic design concerns) etc. Money better spent elsewhere, in my humble opinion. To be stalled and mucked about by a bunch of shiny suited salemen and service managers is the pits, when these people who are on commission to sell vehicles to people, their word and their hand shake must mean at least something other than a hollow gesture....besides, their living depends on it.....
Fit for purpose in their eyes has a different meaning to ours. The purpose for them is being to ripoff the customer.
On my 2020 Ford Escape, when it gets over 100F inside when parked, the shift dial refuses to move. You have to open the windows and try to get the A/C to point down to the dial. When it cools off a bit, it works. Ford said they fixed it, but alas, on another summer day, still broke. Wife goes into panic and I have to deal with that. FuckItAll.
Dammm I hate those electric breaks. a idea that should have never seem the light of day.
Breaks Brakes?
@@fairgo4156Spot on.
I always remember going to Florida and visiting the space centre and looking in an Apollo command capsule. As a wireman who rarely if ever used a cable tie to see poorly laid out wires stuffed together like a 4 year old might have done it in a machine that was critical to get three men to the moon and back I was shocked much as I hoped that any subsequent astronauts wouldn't be if they got too close to this mess. Considering the investment there you would have thought someone with the necessary skills might have been employed as it looked like a typical teenage uni student trying to connect up his project to the lab power supply. Move then to cars and you then see how it is possible to create crap behind the dash of any vehicle because you can put in any old rubbish with poor insulation displacement crimps and then cover it all up in plastic and no one would think anything of it. I remember the first time BL used blade crimps to connect wires in things like Landy's or worse the Rovers generally of that time and it was clear that this wasn't something that was going to be designed for life unless it was for 10 minutes. Still the Suzuki ones were best as not only did the crimps not work the wire was so thin it couldn't carry enough current to light the tail lights let alone start the engine. Just about every wire in that sh** box my mum had needed to be replaced.
A panel beater friend 2 years ago bought a jeep Rubicon. Hes here in Sydney and he bought it new from a mob in Victoria. Didn't make it more than 100kms down the highway to Sydney before the engine light came on
There're so many electronic systems in Jeeps now that it'd make the worlds nerdiest kid head spin. Shitty electronics.
There're so many complains that the dealerships just don't care. They lure you into buying their car and treat you like crap when the problems appear.
You haven't a clue, i never have any problems. I get excellent service and I've always been satisfied with their work.
My late dad bought a Jeep Grand Cherokee when he retired in the late nineties. Luxury! However... numerous problems over a number of years with electrical components of the vehicle. Could the Jeep dealer fix the problems? No. In the noughties he eventually bought a used Toyota Prius (the hatchback second generation), and had no problems. After that, he bought a Toyota Camry Hybrid. I think you get the drift.
On Track - Heading toward derailment. Used to be lots of Jeeps around here. Rarely see them now.
the tegsa has to have had an impact great video
Man buys Jeep, Jeep shafts man, and after years stress and inconvenience man shafts Jeep. It's a classic tale and told with passion and gusto by John.
I think the courts in Australia should have gave this dude 9 times the value of that Jeep it needs to be a very painful experience when for the dealer and the company when the customer has to go to court to get Justice
I live in Far-Kurnell. No jeeps here.
They 💩 the bed with the renegade/nitro and the compass. Worked at a trailer place when they first came out. Can't remember which, but we were forbidden from doing business with them due to the extreme roll-over hazard.
I was one of the people who purchased a Jeep, but never will buy a second one.. Brand new Grand Cherokee Laredo diesel in 2017. It was faultless for the first 2.5 years and 100k km. Then we had a warranty issue (transfer case). Jeep where pathetic in regards to warranty. Tried everything they could to not come to the party but in the end had to replace… left me sour because what should have taken a week or 2 took months. That replacement then failed because the dealer screwed up when fitting it… again, jeep blamed dealer, dealer blamed Jeep, then tried to blame me… another 4 weeks off the road.
Immediately after that I saw them for what they were… traded it on a current Kia Sorento GT. Took a bath on the Jeep but worth it… thankfully Kia has been polar opposite to deal with in every way.