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Hello, thank you for your comment. When your Kiox display has two switches, it is most likely the version for the previous Bosch generation (Bosch Gen 2). In this case, you could not use the LED Remote in the video because it is for the Bosch Smart System only. Please have a look at these two links: www.ebike24.com/bosch-display-kiox www.ebike24.com/bosch-kiox-300-smart-system-display If you have the display like in the first link, it is Bosch Gen 2 and not Smart System, unfortunately. Let me know if you have further questions! Cheers - Michael

Hola, muchas gracias por su comentario. Sí, tiene razón. Como esta lámpara es tan potente, si quieres utilizar toda la potencia de la luz de carretera, necesitas 2 cables de alimentación conectados al motor. Te recomiendo el vídeo en nuestro canal alemán, puedes activar los subtítulos en español en los ajustes del vídeo: czcams.com/video/zOnv4VkTFlU/video.htmlsi=3ojd9AzhmwG5KgT1&t=162 Saludos - Michael

Hello, the eBike Alarm is included in the purchase price for 12 months from the time of activation in the eBike Flow app when the Bosch ConnectModule is purchased. The eBike Alarm Service is not automatically extended thereafter. If you wish to continue using it after twelve months, eBike Alarm costs €4.99 per month or €39.99 per year. Hope this helps! Cheers - Michael

Hi Ruben, thank you very much for your comment. I am afraid that the SmartphoneGrip is not compatible with S-Pedelecs. The manufacturer probably does not want S-Pedelecs to be modified, as this would all have to be documented. It may also be that it is not legally permitted to mount the mobile phone on the handlebar, such as with the SmartphoneGrip, as you are travelling very fast at 45 km/h. If I select the Performance Line Speed in the Bosch product combinations, the SmartphoneGrip is also displayed as incompatible (www.bosch-ebike.com/en/service/productcombinations). I think the best thing to do here is to contact either your dealer or Bosch directly. Unfortunately, the legal situation for S-Pedelecs varies from country to country. Here in Germany, the laws are extremely strict, so Bosch probably has to comply with these laws. Cheers - Michael

@@ebike24 hi Michael. Thanks for responding. Yes, that’s the reason. I didn’t know it when I bought the grip. I’ll try to return it… 😕

Hi, if you have also installed the Mini Remote, you can use it to change the menus. If not, we recommend using the eBike Flow app to create the desired ride screen with the most important information. Alternatively, you can select the automatic screen as standard. Cheers - Michael

Hello, thank you for your comment. According to Hercules your Fold R5 has the Bosch Performance Line Motor. This means that this ConnectModule is the correct version: www.ebike24.com/bosch-retrofit-kit-connectmodule?number=8565-002 You can order online, we ship to Germany (delivery time is usually 2-3 days). Cheers - Michael

Hi, unfortunately, there is no way to enable the ports by yourself. The Bosch eBike diagnostic software is required for this and, as far as I know, it is only available to dealers. If you have any suitable equipment for the port, you can try to connect it to test if it works. This means it is already enabled. If it does not work, you would have to look for a dealer. I am sure that there are some who do it for free or for a small fee. It might be worth contacting multiple dealers. Hope this helps! Cheers - Michael

Hi with the Bosch Smart System the light output is always 12 volts. So take this into account when buying the lights and buy special headlights and tail lights that are designed for direct current and 12 volts. Hope this helps. Cheers - Michael

I asked to power (Wats) not Voltage. I found that light output has 1.5A current which give 18W (12V x 1.5A). But I am not sure if it is separetly for front and rear light (18W+18W)?

Sorry for the misunderstanding! Just looked it up again, it is actually 17.4W for the front light, 0.6W for the rear light. Can also be found in here in Bosch's manual on page 10: shorturl.at/DL8mg

Thanks! 👍

Hi David, the Rise LT M-Team starts at a weight of 16 kg / 35 lbs with the smaller 420Wh battery. It is slightly heavier with the 630Wh battery. Additionally, you can install a range extender (210Wh) which has a weight of 1.1 kg / 2.4 lbs. Cheers - Michael

What weight with 630wh battery?

Hi, yes your s23 ultra should fit. According to Samsung it has a size of 78.1 x 163.4 x 8.9mm. The SmartphoneGrip is suitable for phones with max. dimensions of 88 x 175 x 13mm. You may have to remove your phone case however. More info here: www.ebike24.com/bosch-smartphonegrip-retrofit-set Cheers - Michael

Thank you for your comment! On the software side, the installation is no problem. Unfortunately, motor covers are always complicated and, above all, manufacturer-dependent. I cannot say for sure if the cover will still fit after the ConnectModule installation, as we do not stock any Gazelle bikes in our range. My recommendation would be to contact either your local Gazelle dealer or Gazelle directly. They should be able to advise you on whether it is possible to install the module. Cheers - Michael

@@ebike24 Thanks for your response. I spoke to my dealer, and he tried sourcing the part numbers for compatible covers that would fit after installation, however he was sent around in circles. Bosch sent him to Gazelle, and Gazelle sent him to Bosch. It seems like getting a concrete answer is going to be tricky, and I'd say it will probably be a no compatibility for now, which is a shame :(

Thanks for the update. Yes, this has been the problem with Bosch for a while. They will always tell you to ask your local dealer or bike manufacturer and they have to ask Bosch... We offer free returns within the EU. If you like, you can order the ConnectModule and test the installation - if it doesn't fit, you can return it. Maybe that's an option for you. You can find the ConnectModule here: www.ebike24.com/bosch-retrofit-kit-connectmodule Cheers - Michael

In order to switch between the two modes you can follow these steps: 1. Install the update 1.21. 2. Click on the ‘Ride’ menu at the bottom of the home screen. 3. Click on the ‘Open Ride Screen’ option under the map display that then appears. 4. Ride Screen switches to portrait format. 5. Turn the smartphone 90 degrees to return to landscape format. The screen will then automatically change orientation (make sure that the rotation lock on your phone is turned off). Hope this helps! Cheers - Michael

Hi, thank you for your comment. Yes, you can fit the Kiox 300 in combination with the other two control units. You could also remove the Mini Remote and just use the System Controller and Kiox 300 display. You can also check which combinations are possible here: www.bosch-ebike.com/en/service/productcombinations Here is a link to the Kiox 300 retrofit set: www.ebike24.com/bosch-kiox-300-e-bike-display-for-smart-system Hope this helps! Cheers - Michael

Hi, you may have to update the PowerMore's software version in order to use it with your bike. There should also be an error message in the Bosch eBike Flow app and you can install the update through the app directly. You can also find more info here: www.bosch-ebike.com/en/help-center/error/F10004 If this does not help I recommend contacting Bosch: www.bosch-ebike.com/en/service/contact Cheers - Michael

Hi, this is hard to tell since I am not familiar with derestricted bikes. But all the riding data comes directly from the motor, independent of the display. So swapping the display should not have an effect on the chip in my opinion. But I cannot guarantee that unfortunately. It would be best to contact the chip manufacturer. Cheers - Michael

Hi Alex, yes, this is the case for Bosch at the moment, unfortunately. But luckily, this does not apply to every e-bike drive manufacturer. There are plenty of others like Shimano, Yamaha, Fazua, etc. But Bosch is currently the most popular drive system, at least here in Europe. Let me know if you have any further questions about e-bikes! Cheers - Michael

@@ebike24 My preference is to avoid Bluetooth too. So currently looking at getting a donor bike and getting someone to convert it with Bafang BBS01b kit (250w, UK legal). But open to suggestions for alternatives that are consumer/repair friendly and have no or disablable BT/radio. Looking for a (mid-drive) hybrid or maybe hardtail/XC MTB.

Hello and thank you for your comment. That varies from manufacturer to manufacturer. Usually, the HPP is already activated for use. It is best to connect a device and test whether the port is supplying power. Hope this helps! Cheers - Michael

Hi, I am not familiar with HJM bikes. The connection depends on the display installed on the bike. Only a couple of displays have an port to connect a charging cable, so it might not work with your bike. Cheers - Michael

Hi and thank you for your comment! Yes, you can upgrade your bike to this EVO display or other Giant displays. It is only important to note that your bike is equipped with the G-System (ANT+) and not with the current "SG System". This means that you can use displays that are designed for the G-System, but not displays for the SG System. Hope this helps! You can also contact us under info@ebike24.com if you have further questions. Cheers - Michael

Hi, you should remove the ConnectModule in the Bosch eBike Flow app first and after that also remove your bike from the app. It is crucial to remove the ConnectModule in the app first, otherwise there might be an error message when the new owner tries connecting the bike with his Bosch account. Cheers - Michael

Maybe had the wrong thickness rubber part in and over tightened it or it wasn't adjusteded enough to clear the top of the lever (sat on top slightly) and pulled down to much to pop the hinge! They are under warranty hopefully ypu get a replacement

Hi, and thank you for your comment! In our case, the PowerMore was only charged to 13%, as indicated in the Flow app. Since we removed the intube battery, it did not show up anymore in the app. So, this data was only from the PowerMore. If the intube battery and the PowerMore are connected, both batteries are used simultaneously. There is no prioritisation of the batteries. This protects the cells and ensures a longer service life for your batteries. So, my tip: if you are planning a longer tour, connect both batteries directly. Hope this helps! Cheers - Michael

Hello and thank you for your comment! In order to use the Mini Remote you also need the System Controller: www.ebike24.com/bosch-system-controller-smart-system . If this is not originally installed it is almost impossible to retrofit due to the missing recess in the top tube. However, you could combine the Purion 200 with the Kiox 300 (tutorial: czcams.com/video/jsKCrjyZjH4/video.htmlsi=-a2zxxCKcHwPxP6y). You could also remove the Purion 200 and install the LED Remote in combination with the Kiox 300. The LED Remote can also be used without the Kiox display: www.ebike24.com/bosch-smart-system-control-unit Cheers - Michael

Hi Andrew, Thank you very much for your kind words. Yes, you can use these two items for this exact purpose. However, you may want to check how much power your component needs beforehand. This video might help you as well: czcams.com/video/xkV5sgbJ-jU/video.htmlsi=uKwlHnQhBmCrZGof Cheers - Michael

@@ebike24 Danke.

Hello Eric, Thank you for your comment. From what I found online your bike has the previous Bosch eBike System 2 installed and not the Smart System. Switching to the Smart System is unfortunately not possible. You mentioned the Kiox 300, which is the one in the video. Are you sure that you have installed the Kiox in the video, or rather this Kiox display from the eBike System 2: www.ebike24.com/bosch-display-kiox ? Cheers - Michael

Thankes a bunch for your reply. Ah oh aj, i thought my screen was called Kiox300 :-(, but it is indeed the one from the link.Keep up the great work 🙂@@ebike24

Thank you for your comment! Unfortunately, this combination is not possible. In order to use the Mini Remote you would also need the Bosch System Controller (www.ebike24.com/bosch-system-controller-smart-system). Cheers - Michael

Hi and thank you very much for your kind words! The Kiox 500 in the video is compatible with the Bosch Smart System only unfortunately. However, you could use the Kiox display for the Bosch eBike System 2 (your system): www.ebike24.com/bosch-kiox-display-set Cheers - Michael

Thanks for your comment and congratulations on your new bike! You can find the range extender here: www.ebike24.com/bosch-powermore-250-range-extender-smart-system Cheers - Michael

Thank you for your comment! Well, if you want to replace the Intuvia with a phone holder and use your phone to control the e-bike, there is the SmartphoneGrip: www.ebike24.com/bosch-smartphonegrip-retrofit-set This works with any Bosch Smart System bike, not just the ones with an Intuvia display. As far as I know there is no possibility to mount a phone with the Intuvia holder. But if you would like to continue using the Intuvia and also your phone, there are various mounts from different manufacturers: www.ebike24.com/e-bike-smartphone-mount I hope this helps! You are also welcome to contact our customer service for any questions: info@ebike24.com Cheers - Michael

Thank you for your comment! There are two options for the Kiox retrofit. You could use the display cable, which currently connects your motor with the System Controller, and connect it directly with the Kiox display instead of the System Controller. You then need another, shorter display cable and connect the system controller (in other words: motor -> display cable -> Kiox -> display cable -> System Controller). The second option is the use of the Y-cable to connect System Controller and Kiox directly with the motor. The Y-cable is not available at the moment so I recommend using the first option 😉 Kiox 300 retrofit set: www.ebike24.com/bosch-kiox-300-e-bike-display-for-smart-system Bosch Y-Cable: www.ebike24.com/bosch-y-display-cable-system-controller Cheers - Michael

Здравствуйте, спасибо за ваш комментарий. Мы используем стойку ParkTool для наших электронных велосипедов. С наилучшими пожеланиями - Майкл

Hi and thank you for your comment. Currently we are not aware of any tuning options. There might be news during the course of the summer but at the moment we know as much as you do. Cheers - Michael