It always been an honor and privileged to be invited to give a speech during the beginning of a new semester for Bali Tourism Polytechnic. This year will mark my 3rd year invited as a guest speaker to bring new topic or motivation to the students in Hotel Management Study.
This year I brought in the topic of "Creative Hospitality " as a management tool, that works for oneself, for the company they work for in the future and to foster better and engaging team work that would be applied during the entire their career life.
Was lucky enough to see a great example how hospitality can be used as management tool and it does not have to be specific towards a hotel/ restaurant / cafe industry, in fact any business that have customers will need hospitality.
Also a clear definition between High Level of Service and Hospitality, where people get it mixed up and wrongly applied.
In short, high level of service is just part of the whole experience under hospitality.
The session went highly interactive and manage to raised great questions that would inspiring for all and these 2 are just some of it:
1. Is our career are limited to only working in a hotel / restaurant , the answer is no, with hospitality skill that is well hone you can work in any industry that foster and thrive from working relationship with other humans.
2. Is there a "glass ceiling" being a woman coming from east of Indonesia, in reaching her full potential to become a woman leader in the hospitality industry?
My answer would be there is none, the sky is the limit for any woman who are will to do the work and reach their true potential. Work focus and do not let anything or anyone say you can't reach for the starts. Last tip : choose your future employer wisely, look for healthy work environment, a continuing career and development plan and perhaps a mentor leadership. My best team members are woman, whom with the right trust, empowerment and mentoring they can too reach their dream goal.
Truly grateful to share the knowledge and experience to these students, in my mission to spread the hospitality as a management tool.
Thanking the Director of Bali Tourism Polytechnic and the whole management board for inviting me to share my knowledge.