![Value Insights - Agile and ITIL Training Partner](/img/default-banner.jpg)
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Value Insights - Agile and ITIL Training Partner
Switzerland
Registrace 31. 10. 2019
Hi Community
We are Value Insights! Agile by Vision - Trainers by Passion
Our goal with this channel is to provide useful tutorials, explanations and how-to guides around agile methodologies and modern IT service management with ITIL 4. We will keep sharing videos to help you learn more about these, while adopting the most important component, an agile mindset.
Our Mission
Make better workplaces! Places where people work aligned to a common vision and goals in a sustainable and engaging manner. Places where people work for a greater good with purpose, value and mastery.
Our Philosophy
Gaining an Agile mindset is key to success. Common vision and goals, transparency, open communication, trust, incremental development and continuous improvement are required building blocks.
Our Promise
We want you to understand and leverage all benefits of an Agile transformation. We guide you throughout the change process, assisting you towards a more performant Lean-Agile organization.
We are Value Insights! Agile by Vision - Trainers by Passion
Our goal with this channel is to provide useful tutorials, explanations and how-to guides around agile methodologies and modern IT service management with ITIL 4. We will keep sharing videos to help you learn more about these, while adopting the most important component, an agile mindset.
Our Mission
Make better workplaces! Places where people work aligned to a common vision and goals in a sustainable and engaging manner. Places where people work for a greater good with purpose, value and mastery.
Our Philosophy
Gaining an Agile mindset is key to success. Common vision and goals, transparency, open communication, trust, incremental development and continuous improvement are required building blocks.
Our Promise
We want you to understand and leverage all benefits of an Agile transformation. We guide you throughout the change process, assisting you towards a more performant Lean-Agile organization.
ITIL® 4 Foundation Prüfungsvorbereitung | Change Enablement Practice (eLearning)
Change Enablement oder Change Control (wie es in der ersten Version von ITIL® 4 genannt wurde) oder Change Management (bekannt aus ITIL® 3 und davor) hilft uns, die Rate der erfolgreichen Änderungen in unserer Configuration Items, Infrastruktur und unseren Services zu erhöhen.
LETZTES VIDEO: Continual Improvement als Practice -- czcams.com/video/p-KsBlA48lo/video.html
NÄCHSTES VIDEO: Incident Management Practice -- czcams.com/video/Qx4ZFVmC91Q/video.html
Bitte schalte die Untertitel ein, wenn Dir das lieber ist.
Erfahre mehr über ITIL® 4 Foundation mit unserem offiziell akkreditierten ITIL® 4 eLearning:
valueinsights.ch/itil-4-foundation-e-learning-on-learnify/#pricing
Mehr als 12 Stunden Inhalt inkl. der Videos, Spiele, über 300 Übungsfragen plus die offizielle Prüfung, ein gratis zweiter Versuch (für den Fall der Fälle) und die PeopleCert Plus Mitgliedschaft für ein Jahr (für den digitalen Badge und die ITIL® 4 Foundation Practice Guides).
Wir bieten auch verschiedene Kurse an, die alle akkreditiert sind und Dich auf die entsprechenden offiziellen Prüfungen vorbereiten:
• ITIL® 4 Foundation valueinsights.ch/-trainings/itil-4-foundation/
• Registered Scrum Master: valueinsights.ch/-trainings/scrum-master-sm/
• Leading SAFe: valueinsights.ch/-trainings/leading-safe/
• Unser komplettes Angebot: valueinsights.ch/trainings/
Weitere nützliche Ressourcen:
• ITIL® 4 Foundation Übungsfragen Videos: czcams.com/play/PLVzkjYR3xN1Veghx7WyvEL34y9vLlyKGO.html
• ITIL® 4 Foundation Quiz: valueinsights.ch/das-itil-4-foundation-quiz/
• ITIL® 4 Foundation Study Guide: valueinsights.ch/-how-to-pass-the-itil-4-foundation-exam-the-complete-study-guide/
Wir hoffen sehr, dass Euch das Video gefallen hat!
Wenn Ihr Fragen habt, hinterlasst uns bitte einen Kommentar oder schreibt uns an info@valueinsights.ch
Ihr könnt mich auch auf LinkedIn finden, also zögert nicht, Euch mit mir zu verbinden und lasst uns ein wenig plaudern :)
www.linkedin.com/in/iamalexschmidt/
Zu guter Letzt würden wir uns freuen, wenn Ihr uns helfen würdet, die ITIL® 4 Foundation Videos zu verbreiten, um anderen dabei zu helfen, sich auf die Prüfung vorzubereiten und zu bestehen, indem Ihr unseren Kanal abonniert, dieses Video teilt und liked oder einfach Euren Freunden und Kollegen von uns erzählt :)
Vielen Dank und alles Gute,
Euer Value Insights Team
valueinsights.ch
ITIL® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. Based upon AXELOS® ITIL® materials. Material is used under licence from AXELOS Limited. All rights reserved.
LETZTES VIDEO: Continual Improvement als Practice -- czcams.com/video/p-KsBlA48lo/video.html
NÄCHSTES VIDEO: Incident Management Practice -- czcams.com/video/Qx4ZFVmC91Q/video.html
Bitte schalte die Untertitel ein, wenn Dir das lieber ist.
Erfahre mehr über ITIL® 4 Foundation mit unserem offiziell akkreditierten ITIL® 4 eLearning:
valueinsights.ch/itil-4-foundation-e-learning-on-learnify/#pricing
Mehr als 12 Stunden Inhalt inkl. der Videos, Spiele, über 300 Übungsfragen plus die offizielle Prüfung, ein gratis zweiter Versuch (für den Fall der Fälle) und die PeopleCert Plus Mitgliedschaft für ein Jahr (für den digitalen Badge und die ITIL® 4 Foundation Practice Guides).
Wir bieten auch verschiedene Kurse an, die alle akkreditiert sind und Dich auf die entsprechenden offiziellen Prüfungen vorbereiten:
• ITIL® 4 Foundation valueinsights.ch/-trainings/itil-4-foundation/
• Registered Scrum Master: valueinsights.ch/-trainings/scrum-master-sm/
• Leading SAFe: valueinsights.ch/-trainings/leading-safe/
• Unser komplettes Angebot: valueinsights.ch/trainings/
Weitere nützliche Ressourcen:
• ITIL® 4 Foundation Übungsfragen Videos: czcams.com/play/PLVzkjYR3xN1Veghx7WyvEL34y9vLlyKGO.html
• ITIL® 4 Foundation Quiz: valueinsights.ch/das-itil-4-foundation-quiz/
• ITIL® 4 Foundation Study Guide: valueinsights.ch/-how-to-pass-the-itil-4-foundation-exam-the-complete-study-guide/
Wir hoffen sehr, dass Euch das Video gefallen hat!
Wenn Ihr Fragen habt, hinterlasst uns bitte einen Kommentar oder schreibt uns an info@valueinsights.ch
Ihr könnt mich auch auf LinkedIn finden, also zögert nicht, Euch mit mir zu verbinden und lasst uns ein wenig plaudern :)
www.linkedin.com/in/iamalexschmidt/
Zu guter Letzt würden wir uns freuen, wenn Ihr uns helfen würdet, die ITIL® 4 Foundation Videos zu verbreiten, um anderen dabei zu helfen, sich auf die Prüfung vorzubereiten und zu bestehen, indem Ihr unseren Kanal abonniert, dieses Video teilt und liked oder einfach Euren Freunden und Kollegen von uns erzählt :)
Vielen Dank und alles Gute,
Euer Value Insights Team
valueinsights.ch
ITIL® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. Based upon AXELOS® ITIL® materials. Material is used under licence from AXELOS Limited. All rights reserved.
zhlédnutí: 16
Video
ITIL® 4 Foundation Prüfungsvorbereitung | Problem Management Practice (eLearning)
zhlédnutí 11Před 7 hodinami
Während beim Incident Management der Schwerpunkt auf schnellen Lösungen liegt, konzentriert sich das Problem Management auf dauerhafte Lösungen für Probleme, die immer wieder auftreten. Der Schwerpunkt liegt auf der Beseitigung von Ursachen für Probleme mit unbekanntem Ursprung. LETZTES VIDEO: Incident Management Practice czcams.com/video/Qx4ZFVmC91Q/video.html NÄCHSTES VIDEO: Service Desk Prac...
ITIL® 4 Foundation Prüfungsvorbereitung | Beispiel eines Wertstroms - Bankdarlehn (eLearning)
zhlédnutí 7Před 7 hodinami
Wertströme sind äußerst effiziente Instrumente zur Abbildung der Schritte, die zwischen einem Auslöser und der tatsächlichen Wertschöpfung liegen. Technisch gesehen sind sie dasselbe wie Prozesse, doch der Schwerpunkt der Abbildung eines Wertstroms ist ein anderer. Bei Wertströmen besteht das Ziel darin, die Schritte abzubilden, die zur Wertschöpfung führen, und zwar unter dem Aspekt der kontin...
ITIL® 4 Foundation Prüfungsvorbereitung | Service Request Management Practice (eLearning)
zhlédnutí 11Před 7 hodinami
Das Service Requests Management, früher bekannt als Request Fulfillment, kümmert sich um jede vom Benutzer initiierte Anfrage, die kein Incident ist. Hier kann es sich um Anfragen von Anwendern handeln, wie z.B. Software-Installationen, zusätzliche Hardware oder Anleitungen, wobei zu beachten ist, dass Anwender nicht nach Dingen fragen sollten, die nichts mit dem angebotenen Service zu tun habe...
ITIL® 4 Foundation Prüfungsvorbereitung | Continual Improvement als Practice (eLearning)
zhlédnutí 29Před 7 hodinami
Kontinuierliche Verbesserung findet auf allen Ebenen von ITIL® 4 und jeder Organisation statt. In diesem Thema werden wir die wichtigsten Aspekte der Kontinuierlichen Verbesserung diskutieren und wie das Modell der Kontinuierlichen Verbesserung (bekannt aus ITIL® v3) für ITIL® 4 angepasst wurde. LETZTES VIDEO: Die wichtigsten Practices - Überblick czcams.com/video/7OfBcaVg4P0/video.html NÄCHSTE...
ITIL® 4 Foundation Prüfungsvorbereitung | Die Service Wertschöpfungskette Zusammenfassung(eLearning)
zhlédnutí 14Před 7 hodinami
Dies ist eine kurze Zusammenfassung des Themas „Die Service-Wertschöpfungskette“ in unserer ITIL® 4 Foundation Prüfungsvorbereitungs-Videoserie. LETZTES VIDEO: Beispiel eines Wertstroms - Bankdarlehn czcams.com/video/v9D7t2dmHHs/video.html NÄCHSTES VIDEO: Die wichtigsten Practices - Überblick czcams.com/video/7OfBcaVg4P0/video.html Bitte schalte die Untertitel ein, wenn Dir das lieber ist. Erfa...
ITIL® 4 Foundation Prüfungsvorbereitung | Service Level Management Practice (eLearning)
zhlédnutí 9Před 7 hodinami
Das Service Level Management ist wahrscheinlich eine der wichtigsten Practices überhaupt. Es fungiert als Bindeglied zwischen dem Dienstleister und seinen Kunden, zumindest wenn es gut gemacht ist. Es berücksichtigt Service Level Agreements (SLA), Operational Level Agreements (OLA) und Underpinning Contracts (UC) und hat das Ziel, Leistungsniveaus zu definieren, die den aktuellen und zukünftige...
ITIL® 4 Foundation Prüfungsvorbereitung | Zentrale Konzepte und Definitionen Zusammenfassung
zhlédnutí 17Před 7 hodinami
Dies ist eine kurze Zusammenfassung des Themas „Zentrale Konzepte und Definitionen“ in unserer ITIL® 4 Foundation Prüfungsvorbereitungs-Videoserie LETZTES VIDEO: Zentrale Konzepte und Definitionen 3 czcams.com/video/VmwhW6ra45I/video.html NÄCHSTES VIDEO: Die 4 Dimensionen czcams.com/video/3Cw8QeGQR9E/video.html Bitte schalte die Untertitel ein, wenn Dir das lieber ist. Erfahre mehr über ITIL® 4...
ITIL® 4 Foundation Prüfungsvorbereitung | Fazit und Kontaktdaten (eLearning)
zhlédnutí 9Před 7 hodinami
Vielen Dank, dass Ihr bis zum Schluss bei mir geblieben seid. Ihr seid großartig! Außer natürlich, wenn Ihr ein paar Videos übersprungen habt 😊 aber wisst Ihr was? Das ist OK. Ich bin dir trotzdem dankbar, dass Ihr Euch unsere Videos angeschaut habt und ich hoffe wirklich, dass sie Euch geholfen haben. Ich drücke Euch die Daumen für Eure Prüfungen und wünsche Euch viel Glück. Wenn Ihr Fragen ha...
ITIL® 4 Foundation Prüfungsvorbereitung | Service Desk Practice (eLearning)
zhlédnutí 23Před 7 hodinami
Der Service Desk ist kein neues Konzept, aber vor ITIL® 4 wurde er als Funktion bezeichnet. Jetzt ist es auch eine Practice. Eine Sammlung von spezialisierten Ressourcen mit eigenen Zielen und Verantwortlichkeiten. Der Service Desk fungiert nach wie vor als zentrale Anlaufstelle (Single Point of Contact, SPOC) für alle vom Benutzer initiierten Anfragen, wobei der Schwerpunkt auf dem Incident Ma...
ITIL® 4 Foundation Prüfungsvorbereitung | Die wichtigsten Practices Zusammenfassung (eLearning)
zhlédnutí 8Před 7 hodinami
ITIL® 4 Foundation Prüfungsvorbereitung | Die wichtigsten Practices Zusammenfassung (eLearning)
ITIL® 4 Foundation Prüfungsvorbereitung | Die Grundprinzipien 1 (eLearning)
zhlédnutí 18Před 7 hodinami
ITIL® 4 Foundation Prüfungsvorbereitung | Die Grundprinzipien 1 (eLearning)
ITIL® 4 Foundation Prüfungsvorbereitung | Andere Practices Zusammenfassung (eLearning)
zhlédnutí 9Před 7 hodinami
ITIL® 4 Foundation Prüfungsvorbereitung | Andere Practices Zusammenfassung (eLearning)
ITIL® 4 Foundation Prüfungsvorbereitung | Aktivitäten der Wertschöpfungskette (eLearning)
zhlédnutí 15Před 7 hodinami
ITIL® 4 Foundation Prüfungsvorbereitung | Aktivitäten der Wertschöpfungskette (eLearning)
ITIL® 4 Foundation Prüfungsvorbereitung | Zentrale Konzepte und Definitionen 1 (eLearning)
zhlédnutí 14Před 7 hodinami
ITIL® 4 Foundation Prüfungsvorbereitung | Zentrale Konzepte und Definitionen 1 (eLearning)
ITIL® 4 Foundation Prüfungsvorbereitung | Zentrale Konzepte und Definitionen 2 (eLearning)
zhlédnutí 11Před 7 hodinami
In diesem Video werde ich über einige zentrale Konzepte und Definitionen von ITIL® 4 sprechen, die für die Foundation-Prüfung relevant sind. Zu den Themen gehören die Definitionen von Services, Produkten und den verschiedenen Arten von Serviceangeboten. LETZTES VIDEO: Zentrale Konzepte und Definitionen 1 czcams.com/video/_G0TSuMVaL0/video.html NÄCHSTES VIDEO: Zentrale Konzepte und Definitionen ...
ITIL® 4 Foundation Prüfungsvorbereitung | Einführung (eLearning)
zhlédnutí 29Před 7 hodinami
Wie cool ist das denn?! :) Ich freue mich, dass Du dieses Video gefunden hast. Es ist das erste einer Reihe von Videos, die Dir einen Überblick über das berühmte ITIL® 4 Framework geben und Dich auf die offizielle ITIL® 4 Foundation Prüfung vorbereiten sollen. NÄCHSTES VIDEO: Zentrale Konzepte und Definitionen 1 czcams.com/video/_G0TSuMVaL0/video.html Bitte schalte die Untertitel ein, wenn Dir ...
ITIL® 4 Foundation Prüfungsvorbereitung | Die 4 Dimensionen Zusammenfassung (eLearning)
zhlédnutí 8Před 7 hodinami
Dies ist eine kurze Zusammenfassung des Themas „Das 4-Dimensionen-Modell“ in unserer ITIL® 4 Foundation Prüfungsvorbereitungs-Videoserie. LETZTES VIDEO: Die 4 Dimensionen Details czcams.com/video/2W8QNFs94vk/video.html NÄCHSTES VIDEO: Das Service Value System czcams.com/video/T8djBoQC6oo/video.html Bitte schalte die Untertitel ein, wenn Dir das lieber ist. Erfahre mehr über ITIL® 4 Foundation m...
ITIL® 4 Foundation Prüfungsvorbereitung | Zentrale Konzepte und Definitionen 3 (eLearning)
zhlédnutí 13Před 7 hodinami
In diesem Video werde ich über einige zentrale Konzepte und Definitionen von ITIL® 4 sprechen, die für die Foundation-Prüfung relevant sind. Zu den Themen gehören das Konzept von Output vs. Outcome und die Definitionen von Kosten, Risiken, Nutzen und Garantie. LETZTES VIDEO: Zentrale Konzepte und Definitionen 2 czcams.com/video/XsoncaRCiwI/video.html NÄCHSTES VIDEO: Zentrale Konzepte und Defini...
ITIL® 4 Foundation Prüfungsvorbereitung | Die Service Wertschöpfungskette (eLearning)
zhlédnutí 6Před 7 hodinami
In diesem Video werde ich Euch einen kurzen Einblick in die ITIL® 4 Service-Wertschöpfungskette und das Konzept der Wertströme geben. LETZTES VIDEO: Die Grundprinzipien Zusammenfassung czcams.com/video/GmPS5aGxEr4/video.html NÄCHSTES VIDEO: Aktivitäten der Wertschöpfungskette czcams.com/video/aFSF_9mOerg/video.html Bitte schalte die Untertitel ein, wenn Dir das lieber ist. Erfahre mehr über ITI...
ITIL® 4 Foundation Prüfungsvorbereitung | Das Service Value System (eLearning)
zhlédnutí 13Před 7 hodinami
ITIL® 4 Foundation Prüfungsvorbereitung | Das Service Value System (eLearning)
ITIL® 4 Foundation Prüfungsvorbereitung | Die Grundprinzipien 2 (eLearning)
zhlédnutí 8Před 7 hodinami
ITIL® 4 Foundation Prüfungsvorbereitung | Die Grundprinzipien 2 (eLearning)
ITIL® 4 Foundation Prüfungsvorbereitung | Incident Management Practice (eLearning)
zhlédnutí 8Před 7 hodinami
ITIL® 4 Foundation Prüfungsvorbereitung | Incident Management Practice (eLearning)
ITIL® 4 Foundation Prüfungsvorbereitung | Die Grundprinzipien Zusammenfassung (eLearning)
zhlédnutí 7Před 7 hodinami
ITIL® 4 Foundation Prüfungsvorbereitung | Die Grundprinzipien Zusammenfassung (eLearning)
ITIL® 4 Foundation Prüfungsvorbereitung | IT Asset, Monitoring & Event und Release Management
zhlédnutí 13Před 7 hodinami
ITIL® 4 Foundation Prüfungsvorbereitung | IT Asset, Monitoring & Event und Release Management
ITIL® 4 Foundation Prüfungsvorbereitung | Service Configuration und Deployment Management(eLearning)
zhlédnutí 4Před 7 hodinami
ITIL® 4 Foundation Prüfungsvorbereitung | Service Configuration und Deployment Management(eLearning)
ITIL® 4 Foundation Prüfungsvorbereitung | Die wichtigsten Practices - Überblick (eLearning)
zhlédnutí 10Před 7 hodinami
ITIL® 4 Foundation Prüfungsvorbereitung | Die wichtigsten Practices - Überblick (eLearning)
ITIL® 4 Foundation Prüfungsvorbereitung | Die 4 Dimensionen (eLearning)
zhlédnutí 14Před 7 hodinami
ITIL® 4 Foundation Prüfungsvorbereitung | Die 4 Dimensionen (eLearning)
ITIL® 4 Foundation Prüfungsvorbereitung | Die 4 Dimensionen Details (eLearning)
zhlédnutí 8Před 7 hodinami
ITIL® 4 Foundation Prüfungsvorbereitung | Die 4 Dimensionen Details (eLearning)
ITIL® 4 Foundation Prüfungsvorbereitung | Information Security, Relationship & Supplier Management
zhlédnutí 20Před 7 hodinami
ITIL® 4 Foundation Prüfungsvorbereitung | Information Security, Relationship & Supplier Management
Please provide Portuguese subtitles
The only thing I could do, is to try automatically translated CZcams subtitles. But I have no way to ensure thir quality.
I get every answer right on all of these videos but I can barely get 80% on the dion practice exams. Am I overthinking this test? Are some of the third party practice exams way too hard lol?
You are Chuck Norris, the ITIL exam schould pass you and not the other way around :D Jokes aside, the mock exams can be harder than the actual questions. If you want to get free official mock exam questions, you can get a set here: valueinsights.ch/-itil-4-foundation-exam-quiz And one here, while exisitng the page: valueinsights.ch/itil-4-foundation-e-learning-on-learnify/ Those have been created by PeopleCert and have been taken out of the pool of official exam questions. So you may even encounter them during the actual exam. Hope this helps. Cheers, alex
I have completed my exam yesterday...great learning videos.. Scored 39/40 and can't wait to share my happiness.. Usually I never post on any video...but these series helped me alot to clear the exam .. Thanks aton❤
You're most welcome and congratulations in getting such a nice result. I am happy, that our videos helped you achieve it. And thanks as well fot stopping by and leaving a comment :) All the best, Alex
Hello , I thank you so much for the content . i passed my exam today with 80 % thanks.
Amazing and congratulations :D I am happy, that our videos helped you. Cheers, Alex
Just passed today thanks to your video playlist, thanks for the great materials and for presenting them in an entertaining and engaging way!
You're very welcome and I am really happy, that you liked the videos and that they helped you pass your exam. Congratulations and welcome to the community! All the best, Alex
Thank you for this amazing resource + mock exams playlist. Passed my exam with 95% [38/40] today.
Congratulations on your amazing result! I am happy, that we have had a part in achieving it with our videos. All the best, Alex
Hi Alex, are these questions still valid?
Hi Yes, still valid in 2024. The original, official exam question pool has not been changed since the upload of these videos. All the best, Alex
Happy to say I passed my exam with a 85%! Thank you so much for putting this out for us! This and your mock questions were beyond valuable!! Thank you!!
Amazing! Congratulations and welcome to the community. I am really happy, that our videos helped you clear your exam. Best Regards, alex
Perfect for passing WGU D336 -- we must take the certification test for this course. This series helps to get through the course quickly and is still relevant in 2024
Thanks a lot for your kind feedback. I am happy, that you found our videos to be useful for the exam preparation. All the best, Alex
Good day, is this course still relevant and valid? I'm looking to get my ITIL 4 cert
Hi Yes, it is still valid. We have many people leaving comments, that they passed with the help of our videos. We also have some mock exam videos here: czcams.com/play/PLVzkjYR3xN1Veghx7WyvEL34y9vLlyKGO.html Hope this helps. All the best, Alex
@valueinsights Perfect thank you.
hi, I went to buy your course and the price changed within the time i was trying to buy it. Can you please assist me.
@@LifeOfLouie Hi Louie, sorry for the inconvenience. We had to change the price some time ago and it seems that the old price stuck in the shop where you bought it. I have temporarily adjusted it back to the original one, so you can place your order. All the best, Alex
@@valueinsights hi Alex is there any chance we could take a call? I would like to go over a few things? I can do anytime and thank you for quick reply.
@@valueinsights I also noticed that the course I had picked has not had the price changed. It is still the 700 instead of 565 or whatever it was
@@LifeOfLouie Hi Louie, sure thing. I would be available in approx. 30 minutes. That should be 15.40 UK time. You can send me your number to info@valueinsights.ch Cheers, Alex
@@LifeOfLouie apologies. Now you should see the previous price.
Thank you so much for this course! Just cleared my exam successfully with 80%
@@andriy7820 Amazing, congratulations 🎉 I am happy that our videos helped you. Welcome to the community and all the best, Alex
How did you schedule the exam w/o a reseller? I can only find the exam voucher bundled with a full course.
Bravo 6 ,,, going dark
@@syscreeper4376 😀
I am planning to prepare for the exam in upcoming week..hope i would clear the exam with the help of your videos... Very good explanation 😊 thank you ☺️
Thanks a lot for your kind feedback. I am keeping my fingers crossed for you. Let us know how the exam went. You can also have a look at czcams.com/play/PLVzkjYR3xN1Veghx7WyvEL34y9vLlyKGO.html and valueinsights.ch/-7-top-tips-to-pass-your-itil-4-foundation-exam/ and valueinsights.ch/itil-4-foundation-exam-quiz/ Cheers and all the best, Alex
@@valueinsights It wasn't me who asked but thanks for those links!
This is very helpful and easy to understand! Thanks a lot!
You're most welcome and thank you for your kind feedback. Cheers, Alex
I am looking to sit this exam within the next couple of weeks. I started using these videos yesterday I have now gone through each video and made notes. IS this enough content to pass the exam if I study it or is there more to learn? I done the az900 previously and there was a lot more info.
These videos contain the essentials. Many people have left us comments, that they passed with only these resources, but we always suggest to get the official book with the full syllabus. You can also have a look at our mock exam videos: czcams.com/play/PLVzkjYR3xN1Veghx7WyvEL34y9vLlyKGO.html and our tips and tricks article: valueinsights.ch/-7-top-tips-to-pass-your-itil-4-foundation-exam/ And should you want to book the exam, you can also check out this: valueinsights.ch/itil-4-foundation-e-learning-on-learnify/ Hope this helps. All the best for your exam. Let us know how it went. Cheers, Alex
My wife's boyfriend suggested this course.
Thanks for the great content! One remark though: Piedod in Latvian means sorry, please translates to lūdzu :-)
Thanks a lot for your kind feedback. Yes, you are right. Unfortunately, I cannot change the videos. All the best, Alex
random comment but you sound so much like Mosh @programmingwithmosh!
:D I just checked him out and I do sound like him a bit, bit only a bit :D Cheers, Alex
I want to write exam now can i see these 29 videos is it enough please someone reply me😢
Many people leave us comments, that they passed only with these videos. You can also have a look at our mock exam videos: czcams.com/play/PLVzkjYR3xN1Veghx7WyvEL34y9vLlyKGO.html And perhaps at our tips and tricks article: valueinsights.ch/-7-top-tips-to-pass-your-itil-4-foundation-exam/ But we always suggest to also get the official eBook, which contains the whole syllabus. All the best for your exam! Let us know how it went. Cheers, Alex
Passed my exam today 37/40. Your course is hands down the best and easiest one to digest. Thank you 🙏🏽
I am very happy, that you liked our videos and that they helped you pass your exam. Congratulations and welcome to the community. Cheers, Alex
Thank you for this course! I passed first attempt 34/40. I only used your videos and took notes from it. After watching your videos, I used Dion practice test to see how much I retained. And to my surprise in 3-4 days I felt confident that I'd pass. Thanks!
@@xoxochan8415 that is so great. Congratulations 🎉 and welcome to the community. I am glad, that our videos helped you pass the exam. All the best, Alex
Thank you so much for these presentations. Very helpful!!! I learned a lot, much more than from the reading materials. You nailed the essence and most important aspects.
And thank you for your kind feedback. I am glad, that you found our videos to be useful. If you are preparing to take the exam, we wish you all the best! Best Regards, Alex
Hello I am doing a mock exams to revise info that I need for tomorrow exam and I found a question that is really hard to answer. Which ITIL concept describes continual improvement? A. Service value system B. Four dimensions of service management C. Service value chain D. Practices As far as I am concered the right answer is A, however I don't see why D would be wrong.
Hi There This question looks a bit strange and I understand why it is confusing. ITIL always states, that Continual Improvement should happen everywhere. In the SVS, SVC as a practice and basically on all levels of any organization. Nevertheless, if we look at the logical constructs of ITIL, so the SVS, SVC, the guiding principles, the 4 Dimensions and Practices, Continual Improvement is explicitly mentioned as an element of the Service Value System. So, I would also say, that A is correct, even though it is also a practice. All the best, Alex PS: all the best for your exam. Let us know how it went.
Thanks for the clear explanation. I just passed the exam with 70% ❤🎉
You're most welcome. I am happy our videos helped you pass the exam. Congratulations and welcome to the community. Cheers, Alex
I've gone through your playlist twice and I still struggled to answer most of the questions correctly 😔
I understand. It can be quite confusing. Is there any specific question you have I can help with?
Very clear and informational content. Thanks Alex.
You're very welcome. Thank you very much for your kind feedback. All the best, Alex
Completed my exam earlier and got 93%. Thank you so much Value Insights. Your videos are very informative and helpful.
Congratulations on such a great result :) and welcome to the community. I am glads, that our ressources helped you. Cheers, Alex
@@valueinsights All of your videos and the ITIL V4 lessons in them made me reach that score. It was such a tough exam. You need to be able to understand all facets of ITIL V4 Foundation and your ITIL V4 Foundation Exam Preparation Videos and Mock Exam absolutely helped me. Please continue to help a lot of aspiring ones. God bless You always.
@@MhikeTalz2024 Thank you so much. I will do so :) In fact, I am currently preparing a German version of this course. All the best to you too, Alex
How did you schedule the exam w/o a reseller? I can only find the exam voucher bundled with a full course.
Awesome!!
Thanks a lot!
I just passed my exam your videos really helped me. To all new people who writing the exam the dumbs you se in internet is no longer the question. Even 2 week of hard studies I strugled to answer the questions. Understand research and get confident you will pass. Once again thank you soo mucn for these videos,
You're most welcome. I am happy our videos helped you pass your exam. Congratulations :D And alle the best, Alex
As per Pearson's Practice Test, Answer 9 would be Service Desk (option C) and not Incident Management (option B). Which one is correct ?
Hi Santiago I am sorry, that there is confusion aroudn this question. This is the official purpose statement of the Service Desk: "The purpose of the service desk practice is to capture demand for incident resolution and service requests. It should also be the entry point and single point of contact for the service provider with all of its users." And this is Incident Managament: "The purpose of the incident management practice is to minimize the negative impact of incidents by restoring normal service operation as quickly as possible" So "Incident Management" is the correct answer. Hope this helps. All the best, alex
Hi Alex, I just finished my exam and I got the perfect score of 100%. I am still in shock right now. I had actually approached it with a lot of trepidation but as I went through the first 4 questions, it looked like it was going to be easier than I thought. Thanks sooooo much for this material, it really helped me a lot.
@@abiolaowoseni3475 you're very welcome. Congratulations on your perfect score 🎉 it is indeed a great achievement. So enjoy it 🙂 and all the best, Alex
How did you schedule your exam without using a reseller? I can only find Exams bundled with a course.
@@themustyrabbit the only way to buy only the exam is on the PeopleCert webpage. www.peoplecert.org/en/browse-certifications/it-governance-and-service-management/itil-1/itil-4-foundation-2565/ It would cost EUR 620. Our package is around the same price but contains our 300 mock exams, on official mock exam, the materials, games, one free exam retry and a 1-year PeopleCert Plus membership (allows access to the digital badge and the ITIL 4 Practice Guides). Hope this helps. Cheers, alex
Hi 😊 your videos are really really helpful as well as your Mock Exams practices 🥰 i sat for my exam last week and passed it really well !! you’re the best ❤️
@@Iliesakenadau I am happy to hear. Congratulations 🎉 and welcome to the community. And I am really glad that our videos helped you. Cheers, Alex
I passed my ITIL 4 exam yesterday at 98%. I credit these videos in large part to my success.
Wow, such a great result. Congratulations! I am happy our videos helped you achieve it. Cheers, Alex
Just want to thank you for this video collection, its really helpful and i was able to pass my cert exam :)
Congratulations and welcome to the club :D I am happy our videos helped you. All the best, Alex
This speaker is proof that not all trainings should be held by AI. Enjoyed the content on a lovely Saturday evening and was not bored at all!
Thank you so much. I am happy you enjoyed our videos. Hopefully they will help you pass your exam. All the best, Alex
This speaker is proof that not all trainings should be held by AI. Enjoyed the content on a lovely Saturday evening and was not bored at all!
Thank you so much. I am happy you enjoyed our videos. Hopefully they will help you pass your exam. All the best, Alex
Passed exam today with 95% score. Thank you for your training videos. 😊
You're ver welcome and congratulations on your great score. I am happy our videos helped you. Cheers, Alex
Very useful content, it helped me to pass my ITIL 4 Foundation exam 34/40😊.Thank you 🎉
Congratulations Rose! I am happy our videos helped you pass your exam :) All the best, Alex
is this training good enough to pass the exam ?
We still receive many feedbacks for people around the world who passed theitr exam with the help of these videos. Still, we always suggest to get the official ITIL 4 Fondation eBook, as that covers all the aspects of the exam, while these videos only cover the most essential aspects. All the best, Alex
This is very helpful for us.
I am glad to hear :) All the best, Alex
awesome video man. thanks for this. im taking the exam in a couple days.
Glad you liked them and thanks a lot for your kind feedback. Keeping our fingers crossed for your exam. Let us know how it went. Cheers, Alex
I watched these sets of videos right before my exam and it helped a lot! Thanks for the awesome playlist!
You're most welcome and I am glad, that our videos helped you. Best Regards, Alex
Why "standard" and "normal?" Those words mean the same thing.
They had to chose some way to differentiate between the two types of changes. Probably could have used other words as well. But there is now telling why exactly these two terms have been chose, altough there may be may ways to interpret them. That's why it is best to concentrate on their definition instead of the meaning of the words.
Thank you so much. The course material I had was so much less clear. This was exactly what I needed, and you were perfect in your delivery. Thank you.
You're most welcome :) I am happy, that you liked our videos and my style and I am glad that the videos helped you. Cheers, Alex
It's cool how there are so many different concepts and somehow they're all "you" (me)
That is a very interesting point of view. Would you mind elaborating a bit more on what you mean?
@@valueinsights "You as a customer" Why am I a customer? Is ITIL about how to be a customer? You can describe customer behavior without this. The only "you" in these videos should be me, the person learning ITIL.
@@shuffinginoblivion You are always both a customer and service provider. ITIL is not directly about either, but it is about how value should be co-created between customer and service provider.
@@valueinsights That doesn't change how confusing it is to say, "So as the service provider, you don't want this" instead of "The service provider does not want this." Especially when this habit is repeated across different categories.
@@shuffinginoblivion Ah sorry, now I get your meaning. I always refer to ourselves as service providers, because it is mostly people working in service providers who try to take the ITIL exam. Especially IT support service providers (internal or externals).
You're the best Alex, Just Passed the ITIL v4 Foundation exam with 98% (39/40) by just watching your videos (this playlist & the mock exam's one). Thanks a lot for this!!!
:D thanks a lot Felix. Much appreciated. I am glad, our videos helped you passing the exam with such a great score. Cheers, Alex
Thank you for this series! I found this series the day of the exam and the way you explained these topics made it all click for me. You were the main reason I passed!
In that case my mission is accomplished :) Thank you so much for your kind comment. I am happy, that our videos helped you pass the exam. All the best, Alex
Hi Alex, I had to write the exam again as my original certificate had expired. I went through all 29 of your training videos as well as the 5 mock exam videos. I wrote the Exam yesterday (22 June 2024) and passed with 90%. Your course material is very well structured and I highly recommend it to anybody that plans to write the ITIL V4 Foundation Exam. As you said in your video, knowledge of ITIL practices is very important. 7 questions from "purpose and key terms of 15 ITIL Practices" as well as 17 questions from "Understand 7 ITIL practices." That's 24 of 40 points from ITIL Practices!! Vielen Dank für Ihre Beiträge und Erkenntnisse. Grüße aus Südafrika.
Hi Sean Thank you so much for your kind feedback. I am glad, that our videos helped you pass the exam with such a nice result. So congratulations and welcome to the community. All the best, Alex
I take my exam in one hour, I’ll come back with an update.
Keeping our fingers crossed for you 🤞 hope everything goes well. Cheers, Alex
I passed with a 95%!!!!! These videos really helped a lot, easy to digest and informative
@@dylanbingham1776 Congratulations Dylan! What an amzing result. I am happy our videos helped you. All the best, Alex