Video

We are happy to hear of your experience with us! See some other customer testimonials on our page!

Yes, because our InstaGrip LooseLay product is 5mm thick. However, we do have a brand new product line offering moisture protection, underlayments, and other subfloor coatings that may interest you! Here is a direct link to learn more. www.urbansurfaces.com/urban-essentials/

Urban Surfaces does not supply to individuals or through stores. The best way to get our product is through the contractor/installers for your project. Our in-house support team can help if you need!

Great Question! In short: Yes, our flooring and our adhesives can be installed over a hydronic radiant heated subfloor, as long as the conditions described in our installation guides are met. The adhesive in this video is from our Urban Essentials Line, and is now called PRISM™ 3010 Firm Set Adhesive. Here is a direct link for easy access to our guide! assets.urbansurfaces.com/urban-assets-server/assets-resources-v2/english/flooring-types/gluedown-floor/glue-down_installation-guide__US2404.pdf REMEMBER: ensuring stable job site conditions, subfloor suitability, and proper acclimation is the responsibility of the installer/owner. Refer to your radiant heat system manufacturer to determine its compatibility with our vinyl flooring/adhesives.

With that type of molding its measure, score, and snap

Due to the thickness and material of our moldings, simple score and snap isn't really possible like it is with our flooring. Rather, it is necessary to utilize power tools like a table saw, miter saw, skill saw, or jigsaw to complete your cuts.

¡Gran pregunta! Es necesario realizar una prueba de pH debido a la migración de álcalis, que destruye químicamente los productos para pisos. Urban Surfaces tiene varios revestimientos de contrapiso diferentes que pueden aumentar la tolerancia a la humedad relativa, aumentar la tolerancia al pH y proteger contra el ataque de los álcalis. www.urbansurfaces.com/urban-essentials-adhesives-and-subfloor-coatings/

Great question, @sonduong7180 ! We do not recommend installation of any GlueDown or LooseLay flooring directly over other types of flooring. To learn more about our subfloor requirements, here is a direct link to our installation guide! assets.urbansurfaces.com/urban-assets-server/assets-resources-v2/english/flooring-types/gluedown-floor/glue-down_installation-guide__US2404.pdf

Our product specialist and creative team thank you! Glad to help!

No. You never leave gaps between planks, but with other methods or different product types you leave a expansion gap around the perimeter.

Thank you! @87tubie Excellent answer.

It's not like a floating floor it doesn't need expansion gap

This is correct. No expansion gap is needed for GlueDown flooring. However, the issues you describe are common symptoms of poor subfloor treatment and unaddressed moisture issues. It is for this reason that we have recently launched the Urban Essentials product line specifically to equip installers to address all these problems BEFORE the flooring goes down! Here is a direct link to learn more. www.urbansurfaces.com/urban-essentials/

The type and amount of adhesive usage for LooseLay installations is highly dependant on the size of the installation area and the expected foot traffic. • For installations smaller than 150 sqft, a simple perimeter of adhesive or double-sided adhesive tape does the job! This allows for lightning fast installations and lower associated costs. • For installations larger than 150 sqft, we recommend cross-hatching your adhesive tape (as shown in the video or going full-spread adhesive for commercial applications. These parameters are described at length in our Installation Guidelines, and can be found here. assets.urbansurfaces.com/urban-assets-server/assets-resources-v2/english/flooring-types/looselay-floor/looselay_installation-guide__US2404.pdf HOWEVER, since the publish date of this video, we have launched TRACTION™ a NEW non-adhesive moisture resistant subfloor grip coating in our Urban Essentials line specifically made JUST for our LooseLay product! Here is a direct link to learn more. www.urbansurfaces.com/essentials/3545/

Hello, @invest4motivation827 ! Thank you for your question! We are the manufacturer and supplier of all our own LVP products, and we design and create each of our products from scratch. While our production facilities will not sell you anything, you are welcome to visit our CA headquarters (where we store and stage our product) or get ahold of one of our representatives to acquire pricing for your projects. Our information can be found here on our website. www.urbansurfaces.com/contact/ We look forward to hearing from you!

Depends how bad it is. High spots can be plained or sanded provided its no more than 1/5th of the thickness of the wooden subfloor, anymore than that will start demishing its structural integrity. Low spots can be filled with a self-leveller combined with a latex additive, but you must use a suitable primer first - the primer allows it to stick to the wooden subfloor and the latex gives it the flexibility so it doesn't crack when then wooden subfloor expands and contracts with temperature amd humidity changes. Also, you don't necessarily need to be "level", but you want to have it 'flat'. If you have already purchased the floor, there will be instructions that will tell you what the tolerance of the subfloor must be. This will vary from product to product, but its generally no more than a 1mm subfloor deviation over any 1m length for most glue down vinyl products. If its that bad that the tolerance cant be reached, maybe a floating floor would be a better option as it allows more room for error, usually 2mm over 2m or 3mm over 2m for some thicker 6.5mm hybrids. Hope this helps

Great question! Our detailed instructions below will tell you everything you need to know regarding subfloor requirements and procedures! Hope this helps! assets.urbansurfaces.com/urban-assets-server/assets-resources-v2/english/flooring-types/gluedown-floor/glue-down_installation-guide__US2404.pdf

What a very detailed response, @zchettaz ! We are impressed! Although our product specialist says it's best to rely on the ASTM standards upon which our guides are based, as well as compliance with local building codes. Our detailed specifications for subfloor types, preparation, and flatness are all given at length on our website (you seem like the kind of person who will appreciate the information!!). We also offer industry training that may interest you and your team! Inspections, Techline Phone Calls, Job-Walks (Pre- and Post-Installation), Installer PKs, Claims, A&D Firm Certification Programs, etc. Contact hhernandez@urbansurfaces.com for more information or to set up a meeting! Happy installing! assets.urbansurfaces.com/urban-assets-server/assets-resources-v2/english/flooring-types/gluedown-floor/glue-down_installation-guide__US2404.pdf

Great question! We address this on page 8 of our guides (direct link below), and we are about to launch a new stairnose for all our InstaGrip products! Sign up for our newsletter or follow us on socials to be notified when it launches! assets.urbansurfaces.com/urban-assets-server/assets-resources-v2/english/flooring-types/looselay-floor/looselay_installation-guide__US2404.pdf

Go to a store 🤷‍♀️

Bruh...follow the line to ensure a square finish. Proceeds to install it. 5/8" off the Chalk line lol

Hello, @tan.2209 and @goodmorningbeautifulhumans1638 ! Thank you for your question! Our business model is not to supply directly to individuals but to businesses and installers. If you or someone you know would like to get our product for your project, you can visit www.urbansurfaces.com/find-a-flooring-dealer-near-you/ or contact us at info@urbansurfaces.com All the best!

Glad to help! What made this video helpful/useful to you?

We couldn't agree more!