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Bissell Commercial Customer Service
Registrace 5. 02. 2018
This channel is run by the Customer Service Department for Bissell Commercial products. We try to upload videos to assist our customers with use, general performance and maintenance of our products, and even diagnostic videos for repair of our units when possible.
BGU1937T ORIGINAL HOSE VS REPLACEMENT HOSE
SOME DIFFERENCES IN THE ORIGINAL HOSE VS THE REPLACEMENT HOSE-WE WILL WALK YOU THROUGH THE VISIBLE/OBVIOUS DIFFERENCES & LOCK IN FOR USE
zhlédnutí: 353
Video
BG21 BUMPER REPLACE
zhlédnutí 30Před měsícem
REPLACING THE BUMPER(S) ON A BG21 (MANUAL SWEEPERS WITH BUMPERS)
BGC2000 FILTERS WALK THROUGH
zhlédnutí 56Před měsícem
THIS IS A WALK THROUGH DEMONSTRATION FOR FILTER IDENTIFICATION, REMOVAL, AND INSTALL DETAILS FOR APPROPIATE ASSEMBLY AND PERFORMANCE.
BGC2000 HOSE CONNECT
zhlédnutí 139Před měsícem
HOSE CONNECT ONTO THE BGC2000 (LITTLE HERCULES) CANISTER VACUUM
BGSS1481 HOSE CONNECTION
zhlédnutí 77Před 2 měsíci
DOES YOUR REPLACEMENT HOSE CONNECTION LOOK A LITTLE DIFERENT? HERE'S WHY AND HOW TO MAKE IT MATCH!
BGU1937T & BGU1451T BELT CHANGE
zhlédnutí 181Před 3 měsíci
CHANGING THE BELT ON THE BGU1937T (BUT ALSO GOES FOR THE BGU1451T, JUST 2 LESS SCREWS TO REMOVE)
BGSV696 CREVICE TOOL INSTALL
zhlédnutí 75Před 3 měsíci
BGSV696 INSTALLING THE CREVICE TOOL/DUSTING BRUSH ONTO UNIT
V1000 OR BG1000 BRUSH AND HOSE ACCESS FOR CLEAN OUT
zhlédnutí 88Před 4 měsíci
WE ARE WALKING YOU THROUGH ACCESSING THE BRUSH AND HOSE AREAS FOR MAINTENANCE AND CLEANING PURPOSES
BGSV696 FOOT BRUSH AND LACK OF STAND UP
zhlédnutí 272Před 5 měsíci
SPECIFIC TO FOOT BRUSH WIRES SHOWING/EXPOSED AND MISPERCEPTION THAT MACHINE STANDS UP ON ITS OWN.
HAAGA355 OR BG355 OVERVIEW FOR DIAGNOSTICS
zhlédnutí 136Před 7 měsíci
TO ASSIST IN DISMANTLING SWEEPER FOR DIAGNOSTIC PURPOSES. IF YOU CAN'T TAKE IT APART, YOU CAN'T SHOW ME WHAT'S WRONG.
BGCC500 or 1000 charging assistance or walkthrough part 2
zhlédnutí 79Před 8 měsíci
Now that the battery has been checked and/or charged, let's hook it up to use! (Part 2 of 2)
BGCC500 or 1000 charging assistance or walkthrough part 1
zhlédnutí 103Před 8 měsíci
Testing the battery pack and setting up for charging (part 1 of 2)
Sweeping Lip Locate, Remove, and Replace
zhlédnutí 107Před 8 měsíci
How to locate, remove, and replace the sweeping lip on a 355, 375, 475, 477, 497, 677, and a 697 model Haaga/BG sweeper.
BG22 RUBBER ROTOR NOT STAYING IN OR REMOVING
zhlédnutí 94Před 9 měsíci
COMPLAINT WAS BRUSH NOT STAYING IN, SO WE ARE DEMONSTRATING HOW THEY SHOULD ARRIVE FOR A CUSTOMER.
BGUS1500B DEMONSTRATION FOR USE
zhlédnutí 707Před 11 měsíci
DEMONSTRATION OF OUR NEWEST FLOOR SCRUBBER/DRYER, BGUS1500B (BATTERY-OPERATED VERSION).
BG99, 100, 101, AND 102 SHAKE OUT BAG DEMO
zhlédnutí 216Před rokem
BG99, 100, 101, AND 102 SHAKE OUT BAG DEMO
BGEM9000 GENERAL BRUSH AND PAD DISCUSSION
zhlédnutí 257Před rokem
BGEM9000 GENERAL BRUSH AND PAD DISCUSSION
BG10 BRUSH CARRIAGE CLIP LOCATE, REMOVE, AND INSTALL
zhlédnutí 1,8KPřed rokem
BG10 BRUSH CARRIAGE CLIP LOCATE, REMOVE, AND INSTALL
BG10 or 10N2 Pump and Flow Indicator Troubleshooting
zhlédnutí 7KPřed rokem
BG10 or 10N2 Pump and Flow Indicator Troubleshooting
COMBO FLOOR TOOL FOR BGC3000 & BGCOMP9H WAND ATTACH
zhlédnutí 68Před rokem
COMBO FLOOR TOOL FOR BGC3000 & BGCOMP9H WAND ATTACH
BG22 RUBBER ROTOR REMOVAL, REPLACEMENT AND DISSASEMBLE FOR CLEANING
zhlédnutí 91Před rokem
BG22 RUBBER ROTOR REMOVAL, REPLACEMENT AND DISSASEMBLE FOR CLEANING
BGU8000 OR V950 Pigtail or Power cord change out
zhlédnutí 114Před rokem
BGU8000 OR V950 Pigtail or Power cord change out
Thanks for this video.
Maybe point the camera at something useful?
Thank you for putting this together - straightforward, easy to follow, solved my problem.
I just bought one yesterday and it was working fine now it won’t spray or flow indicator spins I can’t find any video explaining whats the problem. Please help thanks.
Are you using the machine with or without the hose attachment?-Amanda S.
HolA. Mi maquina aspira pero tengo q presionar la parte de adelante para q recoja bien el agua q seria lo q se le daño?
Hola. Mi maquina no me quiwre aspirar bien en la parte de adelante. Tengo q presionarlla hacia abajo para q lo pueda hacer m que sera gracias 1
Question, my problem is water leaking at the suction cap next to the flow indicator as soon as button is turned on$ any solution ?
As explained in the video, this is a direct indicator that your flow indicator has failed. That is not a suction cap, it is a diversionary port for the hose/tool combination with a self-sealing gasket inside that is a part of the flow indicator. If water is escaping from that port, the flow indicator in its entirety has failed-Amanda S.
I don't get suction out of the tube/brush attachment either - would this make any difference in that case?
Because the hose is a separate piece, the answer is not. This area is not the problem. You will need to thoroughly clean your hose and tool, removing anything from both that might prevent appropriate working order.-Amanda S.
Hi i need to replace the solenoid valve on my Bissell where can i get it?
You are looking for part #2037436. It can be obtained through different locations, but you can also call us at 800-242-1378 and ask for the Sales Department. They will gladly assist you!-Amanda S.
Thanks fixed it!
Should the solution spin wheel indicator always be spinning when on or only when trigger is depressed?
where do you get the hose?
You can obtain this hose through many different sources. You are looking for part #2037905 and you can call us at 800-242-1378 and ask for our Sales Department-Amanda S.
Where I buy the replacement from ..?
You can call us at 800-242-1378 and have a credit card ready, or you can simply do an online search for "solenoid valve part #2037436" and you will find several choices from which you can purchase the part. Thanks for watching!-Amanda S.
What if the flow indicator is spinning but the lever isn't being pushed?
Then the flow indicator is bad and will also need replacing.-Amanda S.
Thank you so much, problem is fixed. You rock!! 😊
Excellent video Ms J 👍
How do I tell if my Bissels problem is the Foot Motor or the Vacuum Motor? What does the Foot Motor do?
how much is the mtor?
The foot motor, part #2037431, is available through many different authorized retailers. Search by the part number and you will have choices. Just remember to keep your gray bushing from your foot motor for the new one!-Amanda S.
Do you recommend this vacuum?
@derellscott6695-Thank you for the inquiry! As this vacuum is an industry standard design, I do recommend this vacuum for customers that want a straightforward, no frills vacuum! It has one purpose in its life and that is to get the dirt off of the floor :) But, please make sure you keep belts (BG-23) on hand. They are the only "consumable good" on these machines as the dirt passes the belt as it enters the vacuum.-Amanda S., Customer Service
Ok I'm probably going to buy this on bissell commercial website.
@@derellscott6695 We will be here and ready to support you should you need us for any reason during or after your purchase!-Amanda S.
I do have a question.What's the difference between the Bissell bgu8000 and the bgu8500 vacuum?
@@derellscott6695-The biggest difference between the BGU8000 and the BGU8500 is that we are still manufacturing and selling the BGU8000. The BGU8500 has been discontinued-Amanda S.
Does anyone know of a multi-surface brush that can be used with this vacuum? We are a small cleaning company and aren't comfortable using this brush on hardwood floors. Any help would be great.
Does anyone know a good hard surface floor attachment for these vacuums?
I have to say that the floor brushes bleed brown. I had to soak them to get more color out of them and still have brown suds on my floor.
@StampwithGailsu - This is the first time I have had this reported and I am needing some details if you would be so kind as to provide them! Are you referencing the brown (natural fiber) brushes? And what solution are you using on the floor/brushes? We are only asking so that we might be able to recreate during a test scenario for you and any other future customers.-Amanda S.
Great video👍
ممكن رقم تليفون للتواصل ❤❤
Perfect! Thanks a lot
Excellent video, very well done
Thank you! This fixed my BG cleaner. Excellent video!
We are vey glad to have been able to assist you!-Amanda S.
Awesome video !
Your feedback is the one we look for! You taught me what I know!-Amanda S.
Thanks for the video.
Isn’t this just a green power force bagged? What’s the difference? Is it more durable?
This is, indeed, a commercial version of the extremely popular Powerforce vacuum. It has been adapted to meet OSHA standards for use in the workplace. The machine is built to endure every day usage in a high volume environment (hotels, medical facilities, etc.)-Bissell Commercial Customer Service
Jesus Loves you ❤️
My flow indicator is not spinning nor is the brush and i cant spray water from the bottom. What can be the issue?
Thanks
You are just the nicest person. You explain everything nicely. I am sure your customers appreciate you so much.
Brand new out of box mine isn’t work. Flow indicator not moving at all. Tried pushing the gasket down. Nothing. It’s not leaking. The vacuum motor turns on. When I pull the handle down you can hear it turn on but that’s it. Water isn’t spraying and it loses suction
Did you figure it out or just return and exchanged for a new one?
Would this machine clean tile and grout?
Would this unit also work to clean tile and grout?
My store’s problem with ours is that the dirt only collects in the upper and lower hoses. The dirt bag doesn’t collect any dirt :/
Ok my pump is working fine, but my hose is not spraying what could be the issue?
If the machine is spraying out of the bottom of the machine but not out of the top through the hose, most likely it is just the flow indicator going bad. The flow indicator not only indicates the flow of solution running through the machine, it also diverts the water from the bottom of the machine to the top when the hose/tube are plugged in for use-Amanda
Probably hard water buildup if you didn't use distilled water. I used our tap and I suspect that's my problem somewhere on my machine. It happened with one of my steam cleaners too.
Is there any known pumps that can fit and be an upgrade to these machine's? Something with more pressure?
According to the engineers, there has never been a reason to do so-Amanda
This shit is so hard for no reason.
Some days, we would 100% agree with you!
Wonderful video! Clear audio directions, wonderful video and it proceeded at a nice pace for doing the repair. Thank you for keeping carpet shampooers, that have an easily fixable problem, out of our landfill!
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Brush motor kicks on for about 5 sec then cuts out. Put handle back up and pull back down and it repeats above. Motor or circuit board🤔?
Mine is doing this too. I found that 120v DC is no longer going to the motor when the motor turns off so I suspect it's a board issue. I ordered a board but it's not here yet.
Can you show what it looks like with a frozen solenoid valve?
Thank you very much! Saved $100s
We are very glad we could be here to help!-Amanda
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I have owned a Bissell BG10 for 5 years and it's been the best rug cleaner that I've ever used. I rented every type of rug scrubber in the past and NONE compare to the BG10. After 5 years of hard use a valve needed replaced, the factory representative explained my problem, sent me the valve at a fair price. The repair video explained in great detail how to change the valve. One hour later my scrubber is ready for many more dirty carpets. Thank you Bissell for a Quality 5 Star Product and a Great Support Team. P. S. I've purchased a second BG10 because my work is expanding. Matthew 6:33
We are excited to hear about the expansion of your work! And so glad one of our machines enables that for you! -Amanda