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Hello, thank you for reaching out. Our products are not sold directly by us, but through retailers, DIY stores, and online shops that determine pricing. Kind regards, your GROHE Social Team

Hello, in this case, please contact the GROHE customer service in your country or consult with a professional installation company to discuss the options. You can find our colleagues on our website at www.grohe.com/en/corporate/grohe-in-your-country.html Best regards, your GROHE Social Team

Thanks

Hi, unfortunately, we cannot offer you a different pipe. This needs to be resolved from a construction perspective. Alternatively, you can contact the GROHE customer service in your country. You can find our colleagues at: www.grohe.com/en/corporate/grohe-in-your-country.html Best regards, Your GROHE Social Team

Hello, the spray mode cannot be used ‘hands-free’. The button must be pressed continuously. Best regards, Your GROHE Social Team

Thank you 🙂

Hello, Thank you for your feedback. We appreciate it and will make sure to share it! The video demonstrates what appears on the display when the CO2 bottle is empty, which is "EC". For further details, please visit our website: brnw.ch/21wKpXA Best regards, Your GROHE Social Team

Hello, in the plumbing sector, there are mounting templates with a 150mm hole spacing that help to maintain the distance measurement of 150mm. For further information, please contact GROHE customer service in your country: www.grohe.com/en/corporate/grohe-in-your-country.html Best regards Your GROHE Social Team

Hello, we recommend cleaning GROHE Blue Home every time you change the filter, but at least once a year. Best regards Your GROHE Social Team

Thank you for your feedback

Hello, Thank you for taking the time to share your comment with us. We would like to inform you that an overview of spare parts and manuals for our Sensia Arena can be found on our website at www.grohe.co.uk/en_gb/sensia-arena-shower-toilet-complete-system-for-concealed-flushing-cisterns-wall-hung-39354SH1.html. Alternatively, our dedicated GROHE customer service team in your country can also assist you. You may reach them at www.grohe.com/en/corporate/grohe-in-your-country.html. They will be delighted to help you with any queries or concerns you may have. Bestregards, Your GROHE Social Team.

Hello, this applies to the protection of any power cables. Best regards, Your GROHE Social Team

Ja, das ist möglich. Für zusätzliche Informationen schau gern in den Produktinformationen auf unserer Webseite nach: brnw.ch/21wKInc Herzliche Grüße, Chris vom GROHE Social Team

Hi, GROHE Sense water sensor detects the presence of water, tracks temperature and humidity and alerts you automatically before a minor water leak turns into something worse. Best regards, Your GROHE Social Team

Hallo, das Element hat eine Kennzeichnung am Rahmen. Viele Grüße, Chris vom GROHE Social Team

Hello, this flexible pipe protects the power cable, which might be needed for electric toilets (like the GROHE Sensia Arena). Best regards, Your GROHE Social Team

Yes, you can adjust the water temperature to your liking between 27°C and 37°C/40°C (depending on the model). And if you prefer, you can also turn off this feature. Best regards, Your GROHE Social Team

Hello, our elements come with a waste bend included. If you need a straight spout, you can arrange it yourself. Please note that the specified height is 230mm, not 170mm. Alternatively, you can contact the GROHE customer service in your country. You can find our colleagues at: www.grohe.com/en/corporate/grohe-in-your-country.html Best regards, Your GROHE Social Team

Hello, we regret to inform you that we do not speak Turkish. To provide you with the best assistance, please kindly submit your inquiry in English. Alternatively, you can reach out to the GROHE customer service in your country for support. You can find the contact details on our website: www.grohe.com/en/corporate/grohe-in-your-country.html Best regards, Your GROHE Social Team

Hello, if you have any questions, we will be happy to help you. Greetings from GROHE Social Team

There’s a leak because of 2 failed seals at the bottom of the cartridge, and because of those two tiny rubber seals I have to replace the whole cartridge costing €63. Very unfair costlywise ☹️

Hello @@giorgos7six, in this case please contact your authorized GROHE dealer where you bought the product and make a complaint. Alternatively, you can contact the GROHE customer service in your country. You can find our colleagues at: www.grohe.com/en/corporate/grohe-in-your-country.html Kind regards, Your GROHE Social Team

Hello, thank you for your question. Please remove the fixing ring. This holds and secures the thermocouple. Kind reards, your GROHE Social Team

Hey, in this case please contact GROHE customer service in your country. They will be happy to assist you. You can find our colleagues at: www.grohe.com/en/corporate/grohe-in-your-country.html Best regards, Your GROHE Social Team

Hello, in this case, please contact your authorized GROHE dealer where you bought the product and make a complaint. Alternatively, you can contact the GROHE customer service in your country. You can find our colleagues at: www.grohe.com/en/corporate/grohe-in-your-country.html Kind regards, Your GROHE Social Team

Hello, thank you for your message. Please contact GROHE customer service in your country. Our colleagues will be happy to assist you. You will find them on our website: www.grohe.com/en/corporate/grohe-in-your-country.html All the best, your GROHE Social Team

Hello, please let us know what product is concerned (product number)? Thank you in advance! Best regards, your GROHE Social Team

Hello, is it a GROHE product? If so, can you please provide us with the product number? Best regards, your GROHE Social Team

Hello, what exactly do you mean? Could you please specify your query? Greetings from GROHE Social Team

Hello, you need a disassembling key (e.g. product number 48021000) to remove the aerator. Best regards, Your GROHE Social Team

Hello Marvin we forwarded your question internally. We kindly ask you for your patience. Thank you, Your Grohe Social Team

Hello Marvin, thank you for your message. Please contact GROHE customer service in your country. Our colleagues will be happy to assist you. You will find them on our website: www.grohe.us/contact-us

Hallo, danke für deinen Kommentar. Auf dem Display wird immer standardmäßig die Filterkapazität angezeigt. Die Kapazität der CO2-Flasche ist nur während des Sprudelwasser-Zapfens sichtbar. Wir hoffen, dass dies deine Frage beantwortet. Viele Grüße, Chris vom GROHE Social Team

Ja danke!!! Das habe ich nirgendwo gefunden!!!