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i have tried to put this too the cloud before and the wellprint shows as a virus(it isnt but then defender will delete the file.)this could be your issue.i can try and compress it with winrar and then maybe try to add to a cloud or if you go across to our facebook page (the group name is in the description) then i could maybe grab a whatsapp number to send it on there.

Nice ! I sent you my WhatsApp number via FB. Thanks again

hey thanks for the comment. come across to our facebook page and you will get may different options to try. you can then post photos to assist helping you.if it was me id be checking the yellow pipe from the start of the ink pot then work back towards the head.the connector that goes into the damper can sometimes get blocked,also if you have the plastic caps on the bottom of the dampers try to remove thhem as i wouldnt get a good seal when they was on.

would need more information than that.what software do you use.

Same as yours

dont get the same as me as i cant advise using this company.if your new to uv printing i suggest finding a company that supports there customers after purchase.ive heard many good things about jucolor but your welcome to come over too our facebook page as there are many people that use various chinese printers that will give you there experiences with different companies

did you use capital letters on your spot channel? W1 not w1.if so come over to our facebook page and send me a short video of how you do it and ill help you

the quickest way for a reply on this would be to join our facebook page. in wellprint on the maintainance / basic settings tab the colour offset is on there where you can change what channel does.i would say though that if you only have 1 head then surely you would be best to unclog/replace the head as im sure you will need all the channels for colours too.

hey.are you part of our facebook page.the page is called "uv printers epson wellprint users group" there you will find me (dominic watts) along with many others that will happily help you way quicker.

Check description.the facebook page name is there or i think the link is on one of my other videos.join us over there and im always active on there.

guess you will get to see what there instructions are like tomorrow then lol.if you get stuck gimmie a blast on here.happy to help

have you changed the colour?look @ 2:19 of the video you will see in the "new spot channel" window it has color and mine is red.if yours is white click on it and it will allow you to change the colour

so you just need to create your image in something like photoshop and when finished save it as a TIF file.then in maintop load up that TIF file and once you have confirmed size etc you then save that as a PRN file. then in wellprint open the PRN file and your ready to print to your media.it may be slightly different if your using different software/rip for your printer.

@@Ezanity thank you for the help!

no one needs a large format? then why are you selling large format printers lol

🥺I don't know, after quotation,they always asking me if there are small format printer@@Ezanity

sorry for the delay. so i would look at reviews before purchasing heads cause some can claim to be good but then not. i do find you can purchase one from amazon and then get your money back if they dont work or just looks at good reviews of companies on aliexpress to find one that will take returns

sorry for the delay.hope you have sorted it but if not check out my other videos for cleaning.

sorry for the delay,its just wallpaper

hey sorry for the delay.did you manage to fix and test your printer.soft inks wear quicker on hard surfaces.ive just put hard in 1 printer and soft in the other to do tests like this

sorry for the delay.so it depends on various factors.heres an example. my friend had his printer in a uninsulated shed here in the uk without using the heater on the head.he would use his printer most days but would go through heads every 2-3 months. i have my printer in a warm house where it is normally 20+ deg c, i leave the heater on the printhead and i use it a few times a week and my printhead went on for over 1 year before it started to play up. the thing i would say to him is that the cold likely didnt help him and especially not having the heater on but the amount of products he could make on it should have helped with the price of head replacements so it was likely to need replacing more than mine but if he worked on getting it in an area that had steady warm weather then he could have likely improved the life of it.

so if you mean to print on the inside of clear acrylic you have and lets say you have any text or part of image that would look silly flipped, then when you edit your photo make sure you flip it when you save the tif file for maintop.then no settings have to change in maintop but in wellprint go to "parameters" and in the white-ink settings section there is a check box called "white-ink back" check that option and it will print your colour first and then your white ontop. your acrylic will look all white but when you look at the bottom you will see the image through the clear acrylic.if this isnt what you mean message me back as i uploaded that video ages ago.

i have no association with rainbow so i can not recommend them. how much uv printer experience do you have?if very little then you most defiantly require some good after sales support. although i havent purchased a printer from jucolor ,they are very active helping people in our facebook page who are not all there customers and i know many people with there printers and have not found someone who is unhappy with them.

the white has small particals in the white colour that need to be continually stirred ,first i would check that your paddle inside your white container is working. you can also buy a milk frother to help stir the paint more. also check that you have good new ink and not a poor quality white or out of date.remember that white paint has a shelf life of 6 months

ive very sorry for the delay in replying but ive been struggling with health issues. did you sort your issue.it sounds like you had a watermark which is normally down to the usb/passwords.

hey im sorry for the delay but with christmas and some health issues this channel got set to 1 side.did you figure out what you was asking?also very glad you went for jucolor as they are very active in our facebook page helping people.how have you been getting on with your printer?

@@Ezanity hello sir thank you for your message. Yes I am having much success with it and I’m very happy that I went with them by the way your video was very helpful and there aren’t many videos out there really explaining how to work with this printer and the engineers though they are very good they leave a lot of information out and the language barrier sometimes causes problems. I’m planning on making some videos on my channel as well because I’m learning a lot and I am super excited I hope your health is better and if you ever have any questions or if there’s anything I can do to help in this area please let me know I still have a couple of training sessions with the engineers tonight. When you say Facebook page do you mean your own? Or the Jucolor page as I am a part of that and have been receiving good support as well. Even though my prints are coming out fantastic when I do a head status I can see gaps in the different colors and the people on the Facebook page are telling me to keep cleaning until there aren’t any more gaps I’m not sure if that’s correct because no matter how many times I clean I get gaps and random spots in the different colors but yet my prints are coming out awesome.

so sorry for the delay.did you sort this out?.what printer do you have?

thank you so much.if theres anything you want help on just ask and i can try my best to help and make a video

im sorry im not quite sure i understand what you mean

did you get in ok?

I would like to join your Facebook group

@@AdrajKSA by all means just request and ill be happy to allow you

sorry for the delay. i hope you didnt get the same machine as mine. i do hear jucolor are very good with there customers though

hey so sorry for the delay but with christmas and health issues that took all my time up. so i use photoshop to create my image, i then passthrough maintop only to get my prn file for the rip software and then wellprint to send to my printer.what printer did you get and how you getting on with it?

so what happened was anything i downloaded maintop on above windows 7 it wouldnt stay and kept deleting. so had to go back reinstall windows 7 to a comp for that as its the software that came with the machine to use. @@Ezanity its refretonic machine. i must suck the ink out to the printhead now to test it. then see will it print off maintop

thank you so much.what printer do you have and are you part of our facebook page?

@@Ezanity I have a rainbow printers 1016UV and at this point, it is nothing more than a space waster. It doesn't work for more than 3 days before it clogs the heads. Shortest it worked was 3 hrs. The manufacturer isn't any help, they keep spitballing nonsense. DO NOT BUY ANYTHING FROM RAINBOW PRINTERS OUT OF CHINA!!! Wasted $20,000 CDN and 100's of man hours.

sorry for the delay.did you manage to source a new head.i get mine mostly from aliexpress or you can use amazon as they have a good returns policy