Video

Hi there. When you first started having issues, did you raise them with the builder/installer to address? Or alternatively, have you been in contact with our Seeley service team for a call out to have a thorough inspection and respond to the error codes and diagnose the issue? We often see problems with installation which unfortunately we do not have control over, like for example the ductwork issue you mentioned - that then means the unit is not performing as well as it should be. We would highly recommend a site inspection, so we can gain an understanding of service history, go through the error log, thoroughly check over the installation and rectify the issues you are experiencing. Our service team would be very glad to assist, you can call them directly on 1300 650 644 or book a service online at www.seeleyinternational.com/find-a-service-agent/

Hi Rhonda, you can select a different day to start your program, by pressing on that day at the top of your controller. Once you have selected your first block of time, you need to select the day/s you would like the program to run on. This is pictured in the video at 1:21, where you can see the desired days are being selected for that program - in this case Monday to Friday. You will get a pop up saying "multiple day selection." Work your way through each block using the steps outlined in the video, ensuring you select the days you want that program to run on, for each block. Hope this helps, thanks Diana at Seeley International.

Love this!

Hello, on your MagIQtouch Controller, head to the settings menu, and under the general section you can easily change and program things like time and date, child lock, screen brightness, and units like Fahrenheit or Celsius. The manual for the controller can be found here: www.seeleyinternational.com/artefact/magiqtouch-controller-owner-manual-english/

Hi there, the MagIQtouch Controller does come with an optional upgrade to WIFI module with app control, so this technology is certainly available. For more information you can visit www.seeleyinternational.com/magiqtouch/

It's true, the principals of evaporative cooling have been identified as far back as 1350AD. The technology understandably over time has been advanced and adapted, and what we have now are far more sophisticated systems, focused on performance, energy efficiency and fresh air delivery. We have seen particularly in commercial spaces to which this video refers, a renewed focus on the importance of ventilation and indoor air quality in recent years. We have a blog on the history of evaporative cooling, if you would like to have a read here: www.seeleyinternational.com/blog/evaporative-cooling-history/

You are correct, in humid environments, some humidity may enter the building through the system. However, as seen in this video, the air does not come in direct contact with water inside the Climate Wizard unit therefore no additional moisture is added like you would encounter from a traditional evaporative system.

Hi Bob, thank you for your question. The Breezair brand is our premium brand, featuring the highest cooling capacities, and the Braemar Evolution "coolest" reference is regarding the slope tank category specifically. I hope this clarifies. You can also see a side by side comparison of cooling capacity for the entire Seeley International range of evaporative coolers on page 20 and 21 of our brochure here: www.seeleyinternational.com/artefact/breezair-braemar-coolair-evaporative-summer-2023-24-brochure/

@@seeleyinternational do both brands achieve the same air temperature output from the evaporation process or is one cooler then the other?

@@BobGreen-bs7yt great question! To answer this, we would look at the evaporation efficiency of each model. The Breezair XTR and Supercool ranges have the highest percentage evaporative efficiency in the 90-95% range, whilst Braemar Evolution falls between 84-88%. Hope this helps. Were you interested in a particular model? If you let me know your location, I will happily direct you to your nearest dealer who can go through the technical specifications and recommend the product best for you, based on your needs, location, etc.

@@seeleyinternational thanks I was just curious. I have a 2008/2009 model breeze which is working well at the moment. However I have to get the belt tension tightened every service. Is that normal for a breezeair ?

@@BobGreen-bs7yt glad to hear it's going strong, 15 years in. If you could give our service team a call directly on 1300 650 644, they will be able to answer your question around the belt tension and any other service or performance queries you may have. Thanks, Diana at Seeley International.

Hello, head to the settings menu on your MagIQtouch controller, and under the GENERAL tab you will be able to adjust time and date as needed. For future reference, the MagIQtouch Controller manual can also be found on our website here: www.seeleyinternational.com/artefact/magiqtouch-controller-owner-manual-english/

Could you please email us at "Ssocial@seeleyinternational.com" and we will be able to send you instructions to disable the childlock. Thanks, Diana at Seeley.

Hi and thank you for your comment. There are many factors that need to be taken into consideration when commissioning a commercial air conditioning system. Whilst there are situations in which your solution would work, this cannot be a one size fits all approach. In this case study, the combination of evaporative cooling and gas heating was cost effective and delivered significantly lower energy consumption in comparison to other equivalent rooftop package units. We explain why a reverse cycle system was not the ideal solution for this scenario in the full case study, you can find the link in the video description. Commercial HVAC solutions are engineered specifically for that site; and we pride ourselves on having a full range of HVAC solutions to meet our clients needs and wants. For your interest, all of our case studies can be found here: www.seeleyinternational.com/commercial/hvac-case-studies/.

Hi, I think you are referring to "pre-wet in progress" - this dialog box comes up when the cooler is first switched on, to inform you that the tank is filling up with water, and the pumps are working to wet the pads. This is a necessary process and when completed, the "pre-wet" dialog disappears and you are able to control temperature and fan speed.

Hi I have a magiqtouch controller that has a software version of 21R1014 can you upgrade the software from that..?

@@amip5185 Thank you for your question. We are checking with the technical team and will get back to you shortly.

@@amip5185 hi there, that version is now quite old. You will need to purchase a new controller with hardware that supports the latest software revisions and can be WiFi Compatible. Your local dealer should be able to assist, or you can call our service team directly on 1300 650 644 to discuss your specific system and needs so we can recommend the best way forward.

Seeley has a great opportunity here to become Australia’s biggest heat pump manufacturer and sell with solar - that would also provide a way out of evaporative cooling, which consumes water - why take the energy out of fresh water of South Australia when you can take it out of the air or the ground?

Hi Sav-man, could you please email us at "Ssocial@seeleyinternational.com" and we will be able to send you instructions to disable the childlock. Thanks, Diana at Seeley.

What? Why not just post the solution here?

Hi, to get wifi, a wifi module would need to have been installed. Without knowing the details of your purchase and unit, the easiest way would be to contact your Dealer and/or installer and check with them. Alternatively, you can also ring our service team on 1300 650 644, with your seriel number, and they will be able to tell you if your unit is wifi compatible. If so, you may need to purchase the appropriate controller, if you have not already done so. Thanks, Diana at Seeley International.

Is there an android update? Google store notes, "this application was made for older devices".

@@1508billz a new Android update was released 28th November - we have been advised by the platform of a staged release, with a week to complete the process for all users. Please email us at seeleysocial@seeleyinternational.com if you are still experiencing issues.

Mine only has RF, I suspect radio frequency

Hi mine do not have the wifi option at all on the settings menu

Under the setting tab, head to the GENERAL menu and you will see the option there, thanks.

no

No.

it uses indirect cooling so moisture isnt really added to the air unitl the second stage of direct cooling which is a section of the unit down stream that is pretty much a normal swamp cooler. the whole idea is to cool the fresh intake air with these large indirect cooling pads that are like 2x2x3 and have plastic cells with water and fresh exhaust air running through them while fresh air is drawn across the outside of the cell to precool the air before it goes through a normal swamp cooler, goes through the building and does its thing. they get much more complex but they require monthly maintenance in my opinion after servicing a good amount of these guys.

Then you will fail science.

This is an amazing cooler with very high, unprecedented performance.

depends on the RH during the actual peak temperature but you will still get much better results than standard evap. cooling