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thekingrexway
Registrace 15. 02. 2015
Video
KANDI America UTV customer service
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KANDI Cowboy and customer service/ electric UTV #thekingrexway
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KANDI Cowboy and customer service/ electric UTV #thekingrexway
Electric ATV your requests. Don't miss the end 🙂
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Electric ATV sxs quiet ride
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Can the KANDI electric UTV climb a hill? @thekingrexway
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Moving logs with the KANDI UTV e10k
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Resetting the brain...electric UTV KANDI America
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Kandi side by side and Cforce 600 on the trails @thekingrexway @GLifeUTV
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Road trip in the KANDI Cowboy utv side by side
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Towing with the KANDI side by side @thekingrexway
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Putting the KANDI electric UTV to work. @thekingrexway
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First look at the KANDI America heavy duty electric UTV. @thekingrexway
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What problems was your Kandi having when the high voltage control box went bad? Was it just not turning on at all, was it having issues driving? Curious what symptoms a bad high voltage control box would cause
@@brysonfry9612 Good morning... No symptoms. It just died in my friends driveway as I was heading home.
Good information. I bought a Kandi cowboy at an auction for $5k and it had some problems that were difficult to diagnose. Thankfully my father in law also bought one that was ready to go at the same auction and we used his to trouble shoot mine. Two main issues it was having was it wouldn’t charge (ended up being a cable under the hood that was plugged in on mine and not on his that somehow prevented mine from charging. How that makes sense I don’t know but apparently this connection isn’t necessary and will actually prevent charging from initiating if the cable is plugged in). Second issue was little or no power when in drive mode. Turns out this was motor controller problems and had to replace the front motor controller which fixed the issues. I still think my Kandi is underpowered or struggles when put under a heavy load (attempting full throttle when climbing a hill or starting out on an incline) but it functions well enough I can use it for getting around on our farm. Keep the videos coming!
Pulling the hill one time is not the issue. can it pull that hill all day long back to back till the battery is drained or does it over heat and shut down and go into protection mode after about the fifth time. Even some high dollar name brand machines have this problem but not all. and for it not to have a low gear! hahahaha i can see where it might have a place for some people but not for someone who trail rides a lot on big hills or pulls a heavy load all day like on a farm. i do think it's cool though but i also think most of the time you get what you pay for and as you say it's cheap.
@@ChrisRiley3D-Everything Good morning Chris... Check out my other videos. I live in the mountains, so yes, every move I make in this machine is either up or down hill. It does the job that I ask it to do. Yes, a lower gear would be nice for extra pulling and going down hill with a load. But like anything else... you learn how to use your tool to get the best results. I don't believe I ever used the word cheap. This machine is very well built. Doesn't look like your area has any hills so you should be good to go. Thanks for watching ✌️
I've had my Cowboy for about 6 months and I agree with you. I am very satisfied with it. It goes everywhere I want to go on my ranch. It will not go up the side of a mountain but that is not what i bought it for. I also think the biggest improvement would be to have a low gear, but for the price this machine can't be beat. Reggie came out to do a flash fix on the 12 volt battery staying charged when the machine is not operating. Great guy and that little problem was sloved.
Just bought on sale for 10500 dollars will pick up tomorrow 2 questions how do battery handle cold temps and can you disconnect backup I plan on using it for hunting don’t want the quitters knowing I’m coming 😃 thanks Chris
@@user-mh7sm2nz3z Back up alarm disconnect is located in the back by the camera. Single digits didn't seem to have any effect to my machine. I made sure to to charge it in the warmer part of the day as needed.
Im still very curious on the max range at full capacity. It says up to 60 miles but is that 60 miles on a trail? I want to know what the range is going max speed on a main road
@@TaylorConrad-wh7vj Like our cars, mileage is dependent on load, terrain and speed. Climbing hills, heavy loads and full throttle is going to reduce the range. I'll try and put a longer run together in the near future and see how it goes. Thanks for watching ✌️
Thanks for your videos. We bought our Cowboy from Lowes about 4 months ago. No problems and we love the quiet. It is nice to cruise our farm, looking for deer, turkeys, and other wildlife and not have them spook because of the racket and stink from a gas outfit.
I bought mine a week ago. I love it. Fingers crossed nothing will break before they start servicing them here in Canada. I love the big dump bed, it’s almost the same size as my old John Deere 6X4 Thanks for the update, have a great Sunday
@@tricsike Thanks... Congratulations and.... 🤞 🙂✌️
Hello Rex, I have been curious and haven't found out definitively. Does the Cowboy e10k have regenerative braking that will slow you down as you let off the accelerator? That's a question none of the advertisements and documentation seem to mention. I would like it for down steep hills. Can you answer this? Still watching for your next video. Thanks.....
@@jlfliberty As best as I understand it.... it's only under braking where it's regenerative. So as long as you're on the brakes, the kinetic energy is being recovered. That's the way I am understanding it from the technician 👍 New video coming soon 🙂 Thanks for your patience and thanks for watching ✌️
@@thekingrexway Thanks, I did have one person mention in a blog that it has to be programmed to slow while decelerating but I'm never sure if they know or guessing. Thanks for your experienced answer and looking forward to your next video.
My Cowboy is having same problem starting but can’t get Kandi to respond! Is there a special number to contact?
@@user-no7vp2rb5k Try Abigail Hankey 972-271-0888 ext. 106 Try reaching them via their Facebook page too. I hope this helps.
Hey Rex, Another update. A buddy and I went on a local 4-wheel trail today, 6-7 on a 10 scale. It was a fairly steep grade with LOTS of rocks (up to basketball and bigger) . I was taking it easy, 3-4 MPH when about a mile into the trail everything just stopped. No forward, just a little reverse. I got turned around and was feeling lucky that there was a lot of downhill back to the shop. After just a few minutes, the screen blinked, and all was well again. We came back to the road, went about two miles and went on another much gentler trail 4-5. But we still were pulling some grade and driving slowly. Everything blinked out again a couple of times and my buddy, an electrician, guessed that the problem was overheating, perhaps in the throttle pedal? When this happened, we'd let it set for just a few minutes and all would be well. We had no problem at all back on the road for the ten miles home. Have you heard about this? Thanks B
@@bbunker-m1x Hey B good evening... It does sound like a heat related issue but that's just a guess. I've got a KANDI technician coming here tomorrow and I'll try and get as much info on these machines as possible. I do take mine on some pretty long rides some steep climbs and have not had that be an issue. Hope to have answers soon ✌️
My Cowboy has difficulty starting. I usually have to push the start button 2 to 3 times to get it to READY stage and operating correctly!
@@user-no7vp2rb5k Check the 12 volt battery under the hood to make sure it's fully charged. But it's probably the starter relay going bad. I address that in my customer service video. I hope this helps and thanks for watching ✌️
@@thekingrexway Can I ask you something else? I noticed that my disc brakes are always on! My brake pedal has no slack. When I go 2 miles the brakes are extremely hot!! Is there an adjustment for the brake pedal to back them off ? On a flat surface the Cowboy stops by itself as is I’m braking but I’m not!
@@user-no7vp2rb5k Don't know that the brakes are adjustable. If it's a new machine maybe they will ease up as it breaks in. I know mine would squeak like they were rubbing when I first got it. That has improved over time. If it persists contact KANDI and see what they say. 🤔
CO mountains are different than NC, but I've already had her to 10,000ft with no problems. Handles the terrain as well as my old AC 650, but MUCH quieter. Great fun sneaking up on deer and a moose. Thanks, Rex. Your videos helped me find one and get one.
@@bbunker-m1x That's Awesome B Hope you get and enjoy many years of service from your Cowboy 🙂✌️
Hello Sir. Any positive or negative updates on the Cowboy? Thinking to buy one but still hesitating because it’s so new and not too many reviews on it
@@tricsike I'm still happy with it.... That being said. It has a software problem that has me sidelined. KANDI is sending me a technician to solve the issue 🙂 I'm hoping to do a video with insight from the technician on the Cowboy. Supposed to be here at the end of July 🤞. Thanks for watching ✌️
Kandi sell most of their UTV's thru Lowe's but i can't find this model anywhere in California.
@@stevenelson3540 Check with the local power sports dealers to see if they can get some in. I'm not sure, but I don't believe the Cowboy UTV has been available much more than a year in my area and I got mine just before our Lowe's started offering them. Maybe they just haven't made it to California yet? Check with KANDI America and see what they say. Thanks for watching ✌️
hey Rex, Thanks for the reply. Can you help me find someplace to see, drive and, perhaps, buy one of these? Kandi's dealer locator shows only Lowes in my area (Southern Colorado). Calls to several had no results. I'd travel a reasonable distance for this. Do you know if your dealer, or those in the area will ship? Thanks
@@bbunker-m1x hey bunker.... I got mine from a Ford dealership about an hour from me. Don't think they handle them anymore because they are a "car" dealer 🤪. Check some of the power sports shops in your area and request they try and get a few in. It's worth asking anyway. Other than that, keep pushing Lowe's they have them on site here. Sorry I couldn't be of more help.
@@thekingrexway hey Rex, Success! I found the only Lowes in Colorado that handles the Cowboy. Half a day on the phone to them and the CC company and it should be here in a week or so. I'll let you know what I think. Thanks for the conversations, bbunker
TRUCK PULLED IN WITH THE KANDI AT NOON TODAY. I ordered it on Monday, delivered on Fri., that's quicker than Amazon!
@@bbunker-m1x Congratulations ! I hope it serves you well through the coming years. Life Is Sweet..... Enjoy ✌️
I heard you say you have a 5 year warranty on the Lithium Battery. Their website says they have a 3 year warranty on the battery and 1 year on the vehicle. Did you get an extended warranty or did they change that to be a shorter period. Thank you.
@@seanmccosh Good morning.... This is something they have apparently changed...? I just looked at my paper work and it indicates that KANDI Lithium batteries are warranted for 5 years. 🤔 Thanks for watching ✌️
Are you sponsored by, paid by or in any way compensated by Kandi USA or anyone tied to them? I’m interested in this machine but just want to make sure this is 100% authentic content. Thanks.
@@duckbuckgoose Good evening.... I am not compensated or affiliated with KANDI America. Nor do I have any investment in the company. I'm just a guy who took a chance and made a purchase from a car dealer who had a few. That was before Lowe's started offering them. They have a few bugs to work out as with any new product, but overall, they are making a good machine 🙂 Thanks for watching ✌️
Hi Rex, I've been trying for over a year to find a dealer, or someone, or somewhere i can go to look at a Cowboy. The dealer locator gives me about 20 Lowes in my area, but I've called several of them and the ones that will answer the phone know nothing about a Cowboy. I called Kandi, they gave me a 'dealer' number and when I called it was a message that hung up on me. I've never had to work this long or hard to spend money. With the comments on Customer Service am I barking up the wrong tree? Thanks
Hey bunker....my apologies for the delay in response, I just saw this. So.... customer service is lacking. As I said in the video, the representatives want to help it's just a slow sometimes frustrating process. They (I believe) will get that worked out in time. It is all around, a good machine 👍 As with so many things today the weak link is the software. That's where I'm having trouble at the moment. KANDI is sending a technician to me and I will give an update video on this matter. Hopefully with some on the record thoughts from the technician 🤞 Yes, I do like this machine. It serves me well. They just need to get the kinks figured out. Thanks for watching ✌️
U can buy 2 of these for the price of the Polaris electric! Same specs too just the brand
Thanks for the great video KingRex. Quick question since some time has passed since this video: did you see a big impact on the range when towing? Have you had to change your break pads yet? Do you know how fast you can charge with a 220 (I have a 16amp 220 for my Tesla).? And lastly but most important can you limit the charging to 80% to make the battery last longer? Thanks for your videos Kandi should pay you 🤠
hey kingrexway, how does the Kandi tow up hill. I'm looking to move some 4x4 round bales with an ATV bale mover that attaches on the hitch. Getting kind of tired of rolling them around by hand and don't want to buy a tractor just for that Also, could not find this info anywhere: does it have regen braking or are you using brake pads when going down hill? Thanks! Hard to find any videos on it, very good idea on paper but need more reviews like yours!
@@Ernes446 Check out my video towing with the KANDI Cowboy. Look at the scenery and you'll get an idea of the hill I go down and then back up. Hopefully that will help. Also check out first look at the KANDI Cowboy. I hope this helps. Thanks for watching ✌️
Thanks just watched those. Looks like no regen breaking that’s too bad. Use regen on my model 3 all the time. Haven’t seen many used ones or in person, tempted to buy online for delivery by lowes
@@Ernes446 same here i live in the hills of West Virginia i need something to climb some steep stuff. Thats the only thing im worried about with them
the better the mud grip the louder the road noise
Thanks so much for the videos. I'm doing my research on electric side by sides and these seem to be the cheapest priced and able to do what I want it to do, light off roading, mostly just riding around, and be able to throw some work/ice crest in the rear.
Thanks for the videos, it helped me pull the trigger on one, ordered from lowes and had it delivered in a week. Replaces my gas golf cart...my last gas thing...well it was until i bought a jet ski, ive been using the cowboy to launch the jetski and it has done awesome. Only gripes so far is road noise....it roars.....and the squeaky suspension, Ive greased everything and it has gotten better. Thanks again
Congratulations ! Yes... those tires make for some loud rides 🤪 The suspension gets better as it breaks in. Maybe consider a less aggressive tire when it comes time to replace them and that will reduce the road noise. Thanks for reaching out and thanks for watching ✌️
Max range says 60miles. You drove 8 and were down to 50% battery? That's the only thing holding me back from buying. I'd like at least 30 mile range at max speed.
Good evening... Yes, I went from 80% - 57% in 8 miles. That's 23% usage or roughly 25% ....so....at that kind of speed and pulling up a couple of long hills, it looks like I would get only 32 miles per full charge. I'll document some more runs and see how it averages out. Especially now since it's been broke in. Thanks for watching ✌️
Hey, I'd love if you could answer.. I know you did a video of driving about 8miles and you were down to almost 50% battery. It says max range is 60miles?? Id love to be able to drive it max speed round trip 30 miles on the road. Is that possible? Have you tried?
Good question... I have not tried it. I would suspect that it's like fuel mileage... weight and speed will play a the biggest part in the distance equation. Oh.... and let's not forget terrain 🤔
I like it sir
How much did you pay for it
$12,900... I think Lowe's is offering them at $11,900 My apologies for the delay in response. Thanks for watching ✌️
Is it street legal
NC allows utv's on roads. Check your area for any restrictions.
Thanks for the informational videos. I have a question, when turning on grass, does the kandi chew up the yard or do the electric motors have a "limited slip" type function or turf saver mode? Thanks
It's not a limited slip and the tires are aggressive. I don't know how it does on grass. I am able to be very gentle on my trails and the gravel road in my community. I hope this helps. Thanks for watching ✌️
Only thing holding me back from buying is the lack of warning stickers on the dash 😵💫
There are rumors of a double sticker model for next year, fingers crossed 🤞🙂 Thanks for watching ✌️
@@thekingrexway 😂
Thanks enjoyed the ride. I am looking for a powerful KANDI Golf Cart / UV with battery power, 48 volts and needs to climb a 25% grade on my property. Rear on the one I have seen has a fold down seat back converting to cargo deck. Hopeful to find out if a 5000 watt motor will do the job. Thanks again, Jeff.
Good afternoon Jeff... Really can't tell you anything about the KANDI golf carts sorry. I'm only able to comment on the KANDI Cowboy UTV and my experiences with it. The Cowboy pulls my mountain trails just fine however. Sorry I can't offer more. Thanks for watching ✌️
Given winter temperatures, can you easily remove the battery and take it inside for charging and then pop it back in when done?
That wouldn't be very convenient. We had temperatures in the single digits at times this winter and I didn't notice any ill affects. I didn't let the charge get below 40% and I did my charging during the warmest part of the day when needed. I hope this helps. Thanks for watching ✌️
Has anybody figure out hot to use the display tablet ,I just got my and i can connect to wifi and to my iphone ,but i dont see any useful programs on the andoid system ,they talp about gps and music and other stuff ,what am i missing here ? I did find a moblie app but is asking for the owner email and pin, try setting up a user but it would not let
That's something I haven't really tried out. For me, the feature is unnecessary to the kind of use I put on this machine. Thanks for watching ✌️
Thanks for the review! Does it have an 110V/220V outlet for plugging in corded power tools to work in the field?
No 110 outlet. That's a good idea though. It does have a USB outlet that will keep your phone, laptop, camera, etc... charged up. Thanks for watching ✌️
All of the clunking and squeaking, is that the doors and brakes? I’ve been looking at getting one of these for the farm/hunting.
There is some brake squeak and some other rattles.... but it's not as bad as it comes across in the videos. The brake noise has improved over time. I'm guessing they just needed to be broke in. I've adjusted the doors to reduce that noise. But mostly I think it's the lack of engine noise that lets us hear noises that we wouldn't normally pay attention to. Thanks for watching ✌️
No regenerative braking did you say?
I don't know for sure, but I don't think so. KANDI doesn't say anything about it in spec's or features. Thanks for watching ✌️
I appreciate you showing the winch but realistically to pull a log like you did you would do better with a simple tow strap hooked over the hitch. Also, I've seen 3 or 4 winches get damaged by using the power of the machine to pull the line rather than spooling it with the winch motor. Be careful.
In response to Mr. Colostrum’s question about the windshield: It is a plexiglass type windshield. The Cowboy I bought is not approved for public road use, and I don’t use it on public roads except sometimes for short distances.
In response to Mr Colossal re charging with a 220 v charger: I have a 220v 40amp charger that I use for my EV car and have been using it to charge my Cowboy with no problem. Can’t be specific about the time it takes compared to a 110v charger, but I’m sure it’s much quicker and it certainly has worked fine for me since purchasing my Cowboy last November. I can’t address the other questions he asked, I don’t know how those things work.
Does anyone here know answers to the following: Are the disc brakes hydraulic? Will a 220V EV charger with JL1772 charge it faster than 8 hours? Is the rear differential open or locked? Can the front differential be locked? Can it run in 2WD? If purchased with the sound system, is it factory installed and integrated into the touch screen? Is there an option for a glass windshield? Thanks in advance for any responses.
Hydraulic, yes. Comes with a 220 adapter. Does it charge faster?.... I don't know. Locked, no. It's all wheel drive all the time. Didn't know they offered a sound system. Cool 😎 Glass windshield. Don't know. I hope this helps and thanks for watching ✌️
Just Curious. Do you have any interest in promoting for Kandi? I enjoy your videos and will subscribe but it would be good to know where you are coming from.
I have no dog in this fight. Came across the KANDI by chance when were considering another CF Moto. Couldn't find any video information other than the KANDI site. So I thought I would share my experience so people could make a more informed decision on these machines. Thanks for the question and thanks for watching ✌️
@@thekingrexway Good to know.
Under the hood is a 12 volt battery. Disconnect it to reset the brain. Also make sure that battery has a good charge. It is not charged by plugging it in. Operating the vehicle on a regular basis keeps that battery charged. As far as lack of power at times... Try stopping and give the brakes a good push and then be deliberate when releasing and going to the gas pedal. There's something in that transition between the two. I don't know why. At least that's the quirk with mine 🤪 But definitely check out your 12 volt battery. I hope this helps and thanks for watching ✌️
Just got a Kandi Cowboy, for some reason when going in to drive or reverse, there is severely reduced power and the vehicle will barely move. Battery status screen shows a fault code of 0000 but I can’t find anywhere that tells me what this code indicates. I do notice on the 10” screen that when going into forward or reverse, the D or the R never become highlighted. Curious if you have any advice. I just emailed Kandi Support but not expecting a quick response based on what I’ve seen online. May try to call tomorrow once their support line opens.
I am seriously considering buying the Cowboy for use on my 25-acre property in the foothills of the Sierra Nevada in California. I have a Polaris Ranger now, but want to go electric. I wonder about storing the Cowboy outside all year long. I can park it near enough to the house so that I can keep the 12V charged, but it is too wide to get into the utility door or my garage. What is your experience with storing the Kandi outdoors, or do you have a garage for it.
My unit is not garage kept and it has done well 👍 We had a few days this winter that were down in the single digits 🥶 and the KANDI performed well. We've had some big spring rains and I've not occurred any I'll effects. That being said... keeping it in the elements has dulled some of the finish and there's some screws showing some rust. I run it every day, charge every 10 - 15 days and it's performing well. I hope this helps. Thanks for watching ✌️
@@thekingrexway Thanks. Your videos are extremely helpful and lend credibility to the Kandi Cowboy. The problem is that the Cowboy seems too good to be true. If I compare specs to the nearest competition, it has twice the battery capacity and more load capacity and is much better equipped for about half the price. Seems too good to be true! Maybe not. Thanks again. (Duplicate of reply from another google ID.)
@@SteveSmallcombe-xf2js what the Cowboy lacks is true fourwheel drive and overall brute power. If you're not wanting to do jumps and doughnuts and the like . The KANDI makes a fine little workhorse.
@@thekingrexway I believe that both front and back wheels are driven, but there is no locking differential. Correct? I don't think that is a problem for me as I don't go mudding but typically on fairly solid ground, albeit with some short but steep hills.
@@SteveSmallcombe-xf2js correct.... no locking differential. I have some pretty steep, sometimes rocky trails that I navigate without any issues.
So you feel that it will climb semi steep slopes well?
Oh Absolutely! It doesn't really come across just how steep my trails are or the gravel road that I'm towing on. But I have other videos demonstrating these things. Just look at the background and you'll get an idea of my terrain. Thanks for watching ✌️
What was that scraping noise? Sounds like metal to metal contact.
I hear the sound you're talking about and I believe it's an echo in the microphone distorting a squeak in the coilover shocks. It hasn't proved to be a notice issue in person. Thanks for watching ✌️
Be great for hunting if you can eliminate all that squeaking.
Does customer service require you verify your purchase with them somehow before they will send you replacement parts? I bought one of these at an auction and just curious if I will get warranty support even though didn’t buy from an “authorized seller”
Yes. They ask for the VIN number and that tells them the owner, your address and phone number associated with the vehicle. That's the short answer anyway. I understand that there are other places to acquire parts but I haven't gotten a name on that yet. Congratulations on your new ride and thanks for watching ✌️
Any issues or concerns after owning the side by side for 8 months? Just purchased one at an auction and should have it in a few weeks.