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Lifesize Quarterly Update: Video Conferencing and Live Customer Support Solutions
In this quarterly update, we discuss Lifesize’s open-architecture Video Conferencing and Live Customer Support Solutions, showcasing our Icon Series 4K video conferencing hardware, new Connect Plus+ updates, and our brand new product: CxConcierge.
The Lifesize Open Hardware, Open Software, Open Platform for interoperability enables you to use any hardware, and any application to power meaningful video connections for your organization.
Visit www.lifesize.com to learn more.
zhlédnutí: 635

Video

Implementing CxEngage | Virgin Pulse Interview Highlight
zhlédnutí 1,1KPřed rokem
We sat down with Virgin Pulse’s Vice President of Global Member Services and Operations, Michael Pace to discuss how utilizing an omnichannel, cloud-based contact center solution led their contact center operations to provide an exceptional customer experience. Watch the Full Video Here: www.lifesize.com/en/blog/an-interview-with-virgin-pulses-michael-pace/
An Interview with Virgin Pulse's Michael Pace | CxEngage
zhlédnutí 299Před rokem
We talk with Virgin Pulse's Vice President of Global Member Services and Operations, Michael Pace, about how CxEngage by Serenova helped him and his team secure four CCW Excellence awards at Contact Center Week 2022. To learn more about CxEngage, our omnichannel contact center solution, visit: www.lifesize.com/en/call-center-software/ Chapters: 00:00 Intro 00:24 Michael Pace - An Introduction 0...
Lifesize® Connect Plus+ Makes Meeting Easy
zhlédnutí 3,4KPřed rokem
Learn More About Lifesize® Connect Plus : www.lifesize.com/en/meeting-solutions/meeting-room-systems/connect/ Connect Plus provides your organization with high-quality video experiences whether meeting participants are in the office or working from home. Connect Plus makes it easy for people to work together wherever they are via Third-Party Meetings app support so they can stay focused on what...
Lifesize | CX Engage: Omnichannel, Video-Enabled Contact Center Solutions
zhlédnutí 421Před 2 lety
Expand Your Reach. Keep Your Customers Engaged. Lifesize | CX Engage is an omnichannel, cloud-based contact center solution, completely customizable to your business's needs. Leverage voice, chat, text, email, even social and video outreach to Allow your customers to reach you how they want, when they want, wherever they want. LEARN MORE: landing.lifesize.com/cx-engage-cloud-based-contact-cente...
CxEngage Video Product Demo
zhlédnutí 1,4KPřed 2 lety
CxEngage Video Product Demo
Creating the Perfect Cloud Contact Center Customer Experience
zhlédnutí 285Před 3 lety
Tune in to more videos on connecting with customers in the contact center: Accelerating CX in Your Contact Center - czcams.com/video/TxyHEUAxWV8/video.html The Contact Center as the Central Lifeline to Your Brand - czcams.com/video/fWTUP2ZA8Xo/video.html In the Contact Center, the Best Service is Quick Service - czcams.com/video/HboMhdlYiEk/video.html Learn more about CxEngage - The Human-centr...
How to Be Your Own Head of IT in a Hybrid Work Environment
zhlédnutí 135Před 3 lety
This week, we’re staying with our narrative arc of “hybrid work” but segueing a little into the topic of information security, and what that really means for the hybrid worker today and in the future. Before the pandemic, most white-collar workers spent their time in offices where their employers managed information security on their behalf. You probably never realized how much was going on beh...
Creating Effective WFH Habits When Surrounded by Distractions
zhlédnutí 78Před 3 lety
I’m Dr Adrian Cable, VP R&D at Lifesize, and you’re watching episode 5 of my series on “advanced collaboration." This week, we’re continuing our arc of hybrid work - and today, we’re going to talk about how to create effective work-from-home habits when you’re surrounded by distractions! And how some distractions can actually help you have productive and creative workdays. Let's talk about bad ...
How to Evaluate Your Next Contact Center Solutions Provider
zhlédnutí 189Před 3 lety
Today we’ll be rounding out our discussion on choosing the right CCaaS provider - and with that, concluding this particular “Customer Experience in the Cloud” mini-series of live streams and blog posts. In last week’s episode, we explored how to assess CCaaS providers’ core proficiency areas while staying laser-focused on your own desired outcomes. This week, we’ll be homing in on how to mainta...
Successful Video Brainstorms in a Hybrid Work Environment
zhlédnutí 107Před 3 lety
I’m Dr. Adrian Cable, VP R&D at Lifesize, and you’re watching Episode 4 of my series on “advanced collaboration." What is that? It's going beyond video and voice whiteboard, content, improving productivity wherever you choose to collaborate. This week, we’re continuing our arc of hybrid work, and today, we’re going to get creative! Well, actually we’re going to talk about how to get creative wh...
Evaluating Your Next Contact Center Solutions Provider
zhlédnutí 319Před 3 lety
According to Gartner, CCaaS will be the preferred model for 50 percent of contact centers by 2022, up from only 10 percent in 2019. But just because contact centers are suddenly flocking to CCaaS doesn’t mean they’ll be successful. To choose the right vendor and achieve the best results, you need to begin with a clear sense of why you’re making that jump in the first place. You need to have a f...
Maximizing Your Contact Center Budget Through CCaaS
zhlédnutí 136Před 3 lety
We know we need to be ready to do our homework and present multiple options. We know that quantifying the expected ROI is everything, that our CEO and CFO will be looking straight at the bottom-line numbers, and that if those numbers look enticing, we’d better be ready to back them up. But we also know that things are often easier said than done. When you make a business case, you’re making an ...
Maximizing Call Center Agent Efficiency via CCaaS Technology
zhlédnutí 237Před 3 lety
Stop me if this sounds familiar: The CEO or CFO calls you into their office. It turns out that next year’s contact center budget is dropping by 10 percent - oh, and by the way, the customer base is projected to grow by 10 percent. You point out that you’re already stretched a little thin (a massive understatement). They say they understand that. “Just get it done.” For many CX leaders, this con...
Hybrid Work and the Changing Face of the Physical Office
zhlédnutí 200Před 3 lety
I’m Dr Adrian Cable, VP R&D at Lifesize, and you’re watching episode 3 of my series on “advanced collaboration." Today, I'm talking about hybrid work - the changing face of the physical office. What is “hybrid work?" How you work productively from anywhere, rather than workdays being optimized around people being in a particular place (like the office) and anything else (like WFH) being second ...
In the Contact Center, the Best Service is Quick Service
zhlédnutí 226Před 3 lety
In the Contact Center, the Best Service is Quick Service
Redefining Hybrid Work: The Changing Face of WFH
zhlédnutí 71Před 3 lety
Redefining Hybrid Work: The Changing Face of WFH
Contact Center Must-Haves For Connecting with Customers
zhlédnutí 95Před 3 lety
Contact Center Must-Haves For Connecting with Customers
Lifesize Connect: Promo for Partners
zhlédnutí 730Před 3 lety
Lifesize Connect: Promo for Partners
Lifesize Connect: Upgrade Offer
zhlédnutí 865Před 3 lety
Lifesize Connect: Upgrade Offer
Lifesize Connect: Use Case Demo
zhlédnutí 2,5KPřed 3 lety
Lifesize Connect: Use Case Demo
Going Beyond Working From Home in the New Era of Hybrid Work
zhlédnutí 83Před 3 lety
Going Beyond Working From Home in the New Era of Hybrid Work
The Contact Center Evolution: Omnichannel vs. Channelless
zhlédnutí 202Před 3 lety
The Contact Center Evolution: Omnichannel vs. Channelless
Accelerating CX in Your Contact Center
zhlédnutí 81Před 3 lety
Accelerating CX in Your Contact Center
Does AI Influence Your Contact Center Routing Decisions?
zhlédnutí 198Před 3 lety
Does AI Influence Your Contact Center Routing Decisions?
Understanding Your Call Center Customers Through AI
zhlédnutí 152Před 3 lety
Understanding Your Call Center Customers Through AI
Do Your Call Center Agents Have an AI Angel on Their Shoulder?
zhlédnutí 111Před 3 lety
Do Your Call Center Agents Have an AI Angel on Their Shoulder?
The Impact of Great First Impressions in the Call Center
zhlédnutí 297Před 3 lety
The Impact of Great First Impressions in the Call Center
The Contact Center as the Central Lifeline to Your Brand
zhlédnutí 97Před 3 lety
The Contact Center as the Central Lifeline to Your Brand
Improve Your Contact Center with AI and Video
zhlédnutí 297Před 3 lety
Improve Your Contact Center with AI and Video

Komentáře

  • @BoobLazer
    @BoobLazer Před měsícem

    Matthew is that you?

  • @toni4jesus2
    @toni4jesus2 Před 2 měsíci

    What about people that wear glasses?

  • @SofiaRivera-jf8wl
    @SofiaRivera-jf8wl Před 4 měsíci

    No way Ms.Reynolds I saw her today at the same school. CAUSE I'm a student there. I miss Ms.Bennett.

  • @alliexpres
    @alliexpres Před 7 měsíci

    A la espera de que actualicen la app para iPad y se pueda dividir la pantalla

  • @alliexpres
    @alliexpres Před 7 měsíci

    Cuando van a actualizar para que se pueda dividir la pantalla en la app de un iPad

  • @Sophia-yo9rp
    @Sophia-yo9rp Před 11 měsíci

    Thank you. This was very useful. I appreciate it.

  • @MikeA15206
    @MikeA15206 Před rokem

    Have the Wellen and wear glasses so there are rings in my glasses

  • @MikeA15206
    @MikeA15206 Před rokem

    What’s the base holding up your lap top?

  • @soniafernandes4473
    @soniafernandes4473 Před rokem

    What I can do to adjust the backlight from a window which gets afternoon sun? My computer and 2 screen setup is such that I can’t change the backlight. I’m using a Logitech video camera.

  • @ellisz5972
    @ellisz5972 Před rokem

    I have the NEEWER. They do take space (unfortunate) but they can be extended REALLY high. So it covers my key light and fill light. I'm happy with it

  • @AthenAnimates
    @AthenAnimates Před rokem

    Can you tell Ms green I said hi! 1:10

  • @camilamileh136
    @camilamileh136 Před rokem

    Eu tô precisando participar de uma audiência mais o aplicativo não é compatível com meu Android A12 me ajudem por favor

  • @ManishSingh2k
    @ManishSingh2k Před rokem

    Thank you!

  • @kayleep3329
    @kayleep3329 Před rokem

    Very helpful video, until I went to the Lumecube website, and couldn't find this product. They had a similar product to attach to a camera, but it was $169.00! I'd love to know how others purchased the lumecube product you feature. Thank you.

  • @rayanhonor6804
    @rayanhonor6804 Před rokem

    This guy is absolutely clueless in lighting solutions. Plain incompetent. You should avoid such advisers at all costs. 1. You don't want or need to have 'color temperature control' in ***inexpensive*** lighting solutions. Your PC, laptop or smartphone are calculating WB anyway. You could want to have high CRI, like CRI>90 instead! 2. 2:06. The single light that is close to the camera IS NOT GOOD AT ALL. Every cameraman/photographer knows that (camera built-in flash). You face will look flat. Also wearing glasses is a big no-no for such light position.

  • @kristenfrancis9585
    @kristenfrancis9585 Před rokem

    Hello and thank you, do you have any idea about how the Whellen works if you wear glasses?

  • @shanescott3168
    @shanescott3168 Před rokem

    Logitech has a new light, Litra Glow, that hooks on to a monitor or laptop. It is powered by USB A and has adjustments for brightness and color temperature. It has a nice diffuser. I like the fact that it runs on USB power (not battery) and provides very good light. It can also be mounted on a tripod. I bought two of them! I like the Lume Cube light too.

  • @lauraeimancoaching
    @lauraeimancoaching Před rokem

    Excellent. Really good but what about people who wear glasses! This is a huge issue for me.

  • @reneeclarkcoaching6600

    Great video. Easy to understand and very informative. Thank you

  • @gilbert9400
    @gilbert9400 Před rokem

    【promosm】

  • @loriperez3322
    @loriperez3322 Před rokem

    You have a wonderful demeanor, Thanks for the video!!

  • @HeartDrivenTarot
    @HeartDrivenTarot Před 2 lety

    The last one does the job but the light fades after 15 minutes!

  • @lbanks1164
    @lbanks1164 Před 2 lety

    This video is exactly what I needed!!!

  • @bill691
    @bill691 Před 2 lety

    Does the Lume Cube adhere to an IMac? Does anyone one have a lighting product idea that fits on a large monitor iMac and takes up minimal space? Is there a hack to make the iMac screen provide enough backlight? Thanks.

  • @rubsonapostolo653
    @rubsonapostolo653 Před 2 lety

    I can't see record icon. Please, can you tell me about it?

  • @musiclessonsbynxd
    @musiclessonsbynxd Před 2 lety

    great video ! thank you !

  • @minghonsiu
    @minghonsiu Před 2 lety

    Your lighting looks decent and your tips were helpful. Consider upgrading your audio to match the standards of your lighting.

  • @Affiliates-Corners
    @Affiliates-Corners Před 2 lety

    Excellent review!

  • @quintessentialgrooming5285

    You change the color temperature of the Neewer lights by changing the colored gels that are included. I don't recommend them unless you're never going to run them at full brightness. I've had two sets burn out within an hour when ran on high aim at a wall to soften the effect.

  • @evadrake7899
    @evadrake7899 Před 2 lety

    I wish you had shown how the differences in temperatures looked on you cool vs warm with the one you recommended ie Lume Cube Thanks!!!

  • @FashionablyNYE
    @FashionablyNYE Před 2 lety

    You are a life saver. Thank you for this video.

  • @jessicaweikers3555
    @jessicaweikers3555 Před 2 lety

    Great video! Thank you! Where did you get the bookcase behind you and the riser for your laptop?

  • @kingstonsean
    @kingstonsean Před 2 lety

    This is helpful, but the Lume Cube light is about $150 in Canada.

  • @DavideBertola
    @DavideBertola Před 2 lety

    but you have the lights in your face all the time, how can you read etc..

  • @marleybeligan7507
    @marleybeligan7507 Před 2 lety

    MY OLD SCHOOL

  • @theamarcord1332
    @theamarcord1332 Před 2 lety

    Hi, what is exact model of Lume cube lighting kit?

  • @christheswiss390
    @christheswiss390 Před 2 lety

    Great video - thank you for this relevant content.

  • @spiritualwarfareisreal2119

    Thank you this is most helpful. I have bought so many unsatisfactory lights and now I'll try the Lime Cube.

  • @trudy-annewan8169
    @trudy-annewan8169 Před 2 lety

    The Neewer Portable lights are PHENOMENAL. They come two in the pack, however, turning on only one of them did the trick. Thanks for the recommendation for those of us newbies and who is also on a budget. The Neewer light pack cost me only $42 on Amazon.

  • @andrieslee1716
    @andrieslee1716 Před 2 lety

    Thank you for the video, and a teleprompter is a must-have device for every content creator these days. Why you don't own one?.

  • @fukuoka9695
    @fukuoka9695 Před 2 lety

    Very Helpful ❤👍

  • @owagarodgers5554
    @owagarodgers5554 Před 2 lety

    Is it possible to dial a Teams account from Lifesize and vise versa?