I bought a pallet of RETURNS from JOHN LEWIS worth over £5000!
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- čas přidán 12. 03. 2022
- I am so excited for this video! I bought a huge pallet of returns at auction from John Lewis, the pallets retail value is £5000! I’m am going to be testing out all these John Lewis returns and letting you know what works and what doesn’t and if this is worth the money! I also give you all the details on how much the pallet cost including charges & delivery. These are all premium appliances including brands like Miele, Dyson, Sage & more! The company I bought the pallet from is a company called William George I will leave all the information linked down below 👇
Where I bought it from - www.williamgeorge.com
@EmilyCanham videos - • I Bought a Pallet of R... & • I Bought a Pallet of R...
I bought a pallet of RETURNS from JOHN LEWIS worth over £5000!
Make sure you stayed tuned for the next pallet unboxing which will be up very soon and also part 2 of this video where I hopefully sell these items and let you know how much money I made or lost 😬
**I had a response re the damaged delivery, they just sent me a list of what should have been In the box and asked if anything is missing, which it appears nothing is missing but i also now don’t really know what was already damaged or what could have been damaged in delivery **
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*UPDATE*
This video seems to have gained some traction even though it’s a few years old so just wanted to leave my update video on how much I made (or lost 😅) from the pallets here - czcams.com/video/zhWU_j1g-_Q/video.htmlsi=62Bxb0CH_beMJj29
You’re doing a solid job Rosie, I’m rooting for you!
Thanks so much 😊
Hi Rosie. Oh I loved this video. It was so exciting watching you unboxing things. Such a shame so many broken and used things but I really hope you make money when you resell. I hope your next pallet is better for you. Love your videos. Have a lovely day 🥰
Thank you so much I’m glad you loved it 😊 I hope I can sell some of it 🙈 have a lovely day too! 💕💕
Wow! what a refreshing change to see an honest pallet unboxing. My experience was similar to yours and not at all like Roxxysaurus or Emily Canhams. You are so lucky that the Sage coffee machines are in decent condition as they can turn up in bits so you have a chance to make a good chunk of your money back. You also deserve a lot of credit for continuing with the video and it says a lot about your character - most people would have pretended it hadn't happened. I look forward to seeing what happens next! PS is it wrong that I laughed out loud when you put the Miele together upside down!! Wishing you all the luck in the world from nearby Southampton.
Thank you! I’m glad you enjoyed it! I tried to be so honest because I don’t want others to get sucked in like I did 🙈 I’m pinning a lot on those coffee machines! Haha still trying to sell things at the moment but getting their slowly 🤞thanks for watching 😊
Loved this so much. Brilliant idea! Looking forward to part 2 and really hoping it works well for you!
Thank you so much 😊 I’m glad you enjoyed it 💕
Evening Rosie have just come across your channel. How refreshing an honest hall. I didn’t know you could buy such pallets. Very informative and you are so brave yuk that vitamix. Crossing all my fingers that you make your money back. Lots of love 💕 xxx
Thank you I’m glad you enjoyed it 😊 haha I know that vitamix was quite a surprise 🙈 thank you so much 💕💕
This was really interesting Rosie...You maybe able to get parts replaced so firms do that ...But I loved you gave it ago...Looking forward to the next one plus follow up to this x
Thank you 😊 yes that’s true! I will look into that might be an option 🤞
I love this vlog Rosie , never seen one like this before ❤️xx
Thanks so much, I’m glad you enjoyed it! 💕
Looking forward to see the next coming videos with you re-selling 🤗 great video!
Thank you so much 💕💕
Rosie, bless you for being so honest about everything,I can see how upset you must of been, but the smeg toaster might only work if you put bread in it as it can sense, for safety’s sake that it isn’t loaded, so give it a try, you have worked so hard for this, I can understand your fear when things are not wrapped properly, I just can’t believe how people can send things back when not cleaned, but I have hope that you will make a profit, I don’t want you to lose out, your too kind. ❤️
Thank you 💕 ooh I didn’t think of that I will definitely try it out again, I’ve been working though it all and giving it a proper test and hoping olly can fix stuff 😂🙈 I’m so surprised how used the stuff is! Fingers crossed we can sell some 😬💕
Hi Rosie what a brilliant vlog I hope you can get your money back by selling things on.it’s one thing iv wanted to do my self but didn’t realise the hidden costs.good luck with resale carnt wait for your other vlog xx
Thank you 💕 I’m going to try my best 😂🙈 yes lots of hidden costs 😬
The other people that you’ve watched might have had bad pallets before the good ones and not filmed them, I love how varied your vlog are Rosie, you are a hard working you tuber, when I started watching you you had just over a thousand subscribers, it will take time, but believe me you will grow because you are so likeable 🥰❤️🥰❤️🥰
Thank you so much you are so kind 💕💕🥰
Good luck Rosie. Hope you sell everything and make a good profit for your efforts. Great video 👍😊
Thanks so much 😊
All is not lost with the broken items as someone who wants to buy a good product, and is good at fixing things, could still buy it. Like you, I’m surprised that John Lewis accepted some of those things. You’re a brave woman though😀 You definitely don’t mind getting your hands dirty. Lol. It’s been very interesting and entertaining. I hope you get your money back and more🤞😊
Hopefully not 😬 people might want parts too so I’ll see how I get on! Thank you, I’m glad you found it entertaining😊 I did really enjoy making the video so that’s good 😂🙈
loved the video. not sure i could be so brave on taking on gamble but good luck to you. i really want to see you make a huge profit so you can do some more xx
These returns pallets seem to include items that are returned for a number of reasons. So things like the vaccums that turned on and worked, but were used could easily be returned because they decided that they just didn't perform well. Or the customer experienced a drop in performance within the first few uses.
Only just found you and binge watching all videos!!!! obsessed with you! Did you try changing any fuses for the items that weren't working, sometimes this can be the case! xx
Thank you so much! 💕💕 we’ve be working on fixing things but on the things that aren’t working it doesn’t seem to be the fuses 😔
Great video! I would love to know the outcome x
I wouldn’t return anything to a store unless it was faulty … so that alone puts me off buying returns.. the vitamix is brown because it’s used to blend veg for drinks.. I watched another one from John Lewis yesterday…. That was mostly broken items
i admire your honesty,well done young lady,i must admit i could only view your video for a short time up until you took the goods upstairs to your bedroom.Perhaps i missed the content that was important but i have never watched pallet of returns purchases and your item came up and out of genuine interest i decided to view part of your effort.
I’m only half way through but omg these are my fave videos to watch!! Such a shame that so many things were broken😭😭
Mine too! I’m obsessed with watching them, wish I was as lucky as the ones I watched 😂🙈
Oh my. I’m 27 minutes in and I feel like crying. I’m so sorry this happened. It’s actual BS. I wish you the BEST of LUCK on your next purchases!!! ❤
How awful can’t believe people return items that clearly have been used so sorry you got a dreadful box I would not take the risk your very brave hopefully the second box will be rewarding .stay safe stay beautiful ❤️
People can return items if they are faulty, it may have appeared faulty when they returned but something was just stuck and jolted free.
Maybe you will be luckier with palette number 2. I think you and Ollie are very capable of selling that stuff on. Don’t lose hope😊💕
Thank you 💕 we will definitely try out best! 🤍
Hey , wondering about the coffee machine if it’s still available?
On the corrale straighteners there’s a little switch thing with arrows on it, you need to pull it out and rotate it so the little arrow is pointing to the house picture and then push it back in.It should turn on then ready to heat up.Hope this helps you.
Thanks so much I will look into this 💕
Was just about to write this xxxx
They don’t work if they are plugged in!
I love that arty picture!
Glad you posted this, in a nutshell; buyer beware and prepare to pay tax on top of VAT and even more tax after that! Hope you have better luck next time, if there is a next time!!
Hi Rosie … I sell on ebay full-time … mostly vintage china but I have sold electrical items that don’t work. Some people will buy them to fix and resell. You’d be amazed at what sells. Hope you at least get your money back. Really enjoyed your video 👍
Hey, thank you so much for the info! I will definitely give eBay a go, I feel like I have lots of bits that would be useful to someone! 😊
Remember to try new fuses for things that don’t work,
A lot of the time these things just need a new fuse and they are cheap to buy x
New plugs too, like that bread maker
@@alexdavis5766Yes I was thinking that too. Just change the fuse or the plug...
With the electrical’s try change the fuse it could just be the plug x
Hope you had better luck with the next pallet.
i watched your video and thankyou for making me realize the extra costs guess i wont be doing it i would rather keep my money in my bank account and wont be stressing trying to sell it
You may just need to change the fuse in the plugs to make these things work
Thanks for this. I've always been curious about people buying these pallets. Seems like a lot of work. I certainly hope that you managed to make some money on it. Best wishes from Toronto 🇨🇦😊
It’s been so much work 🙈 still working on it now, hoping to have sold everything soon 🤞thank you so much 😊
You can replace the plug on the bread machine I think. Might be worth finding a handyman to try and fix some of those items. Just an idea. Might still be worth it even after fixing.
🦋Hi Rosie , thank you for sharing the pallet opening from John Lewis , like you we are interested in purchasing one , with all the hidden charges , I felt for you both fingers crossed on the coffee makers ... I am so shocked that this should have been a premium box everything so so dirty , please check to make sure it was the correct one , hubby said to me next time a pallet arrives and sheet wrap has been tampered with refuse delivery .... as you do not know what has happened between warehouse and your home .... let’s keep fingers crossed for you both , but please send an email to John Lewis as they will be very shocked that a third party they have sold to is selling pallets with broken goods on them ..... it’s up to them to sort out the rubbish they get in the truckload they purchase ... thank you for video ... I think you may have been scammed on this pallet xx 🦋
Hi just started watching, this us brill as i normally watch the USA ones xx
Thanks so much! I love watching the American ones 😍
Please from where to buy the pallets in UK
Rule of thumb, take the £5k, if it’s working and used you can expect to sell it for about 50% sometimes more sometimes less but you’ll have fees etc, so max a decent pallet would be worth is around £2.5k before selling fees.
However we know some will be broken and mostly worthless, however parts can bring money. Some will be new, but you are unlikely to get John Lewis prices for selling brand new items on eBay and market place. You probably won’t lose all your money, but you’ll lose a large chunk!
I’m not surprised the items are used, most high end electrical items will have warranties and can be returned if they stop working after a year or two
SMEG Toaster Put bread in. On some toasters they will not keep the spring down if it cannot sense the weight of the bread.
I feel like alot of John Lewis pallets are undisclosed sponsored videos which is so unfair I'm rooting for you and hope you get your money back
When I worked at a high end department store, we had people purchase items like these at discount elsewhere, then return to our store for refund or replacement. 😒
PS: Vitamix repairs/replaces their blenders for life in most cases. They’re intended to last. I’d recommend contacting them for an inexpensive or free spruce up service.
Really! People do try it on 🙈 ooh thank you I will definitely look into that! 💕
@@RosieTilley I second that. I've had my Vitamix for 6 years now and they are practically indestructible. You could definitely resell it.
Omg I really feel for you. The Dyson hair straightener see if you can get them repaired at Dyson then you can sell them as refinished, obviously if it's worth it, Dyson would give you a quote on repairs. in fact if anything doesn't work and it's worth being repaired it's refurnished. Also refurnished sounds better than you giving the full explanation of why you are selling. I haven't seen a pallet like this before were alot is in really used condition, the firm should have binned them, it seems the firm is getting greedy. I really hope you get your money back taking into consideration the other pallet may be fab. Good luck.
Thank you, that’s a great idea I might try that with the corrale as could be worth it! Yes I have to say I’m surprised by the condition of some things, I was expecting used but was hoping for a few lucky finds! Still trying to sell it all 🙈
Can I ask you,,, from where you bought it,,,the website please
Also you May want to check fuses some products maybe good but the fuses are gone
Feel your pain! I was gripped the whole way through just hoping you got something good. Coffee machines could be your saviour 🤞🏼
I’m definitely hoping on those coffee machines 😂🙈 I could be saved by coffee! 🙏
@@RosieTilley Story of my life 🤣🤣🤣
I’m so surprised that they are reselling returns in such poor condition. 😟 I really hope you are luckier with the second pallet 🤞🏻
I hope you make you make most of your money back good luck on reselling.
Oh my gosh I could see your heart dropping when you realised it wasn’t a good box - enough to get at least your money back eeek! Can’t wait for the next one let’s hope it’s better
I was so gutted! I really didn’t even consider that it could be very bad 🙈 thank you for watching 💕💕
You can still sell broken items just make sure you list it as not working, people do buy them to repair or to use spare parts
Give the smegg toaster another try with bread in…. My toaster handle doesn’t close when empty
Just get on with it will ya!!!
The trouble is people will ask all the questions so I prefer to provide an informative video and answer the questions people want to know, also it’s my video and you can skip 🤷♀️
You can use the vita-blender to make "Will it Blend" videos. One at least. I'd watch.
Haha love this idea!
Have tried selling items on Facebook or Facebook market place ?
My daughter puts items on there, only problem is that a lot of people want items almost giving.
Hi Rosie. Loved this video. ❤️ I can't believe how people can return items that have been fully used 😳 I really hope you make your money back sweetie. I don't think I will be doing one of these videos now. I had no idea about all the costs. Really informative video. 👏 ❤❤
Thank you 💕 the extra costs are so surprising aren’t they! Makes it not worth it 🙁 I’m going to try my best to sell! 🙈
The cheek of people returning items after being WELL USED.
You put on a good face considering the circumstances I can see how you feel inside. Its a gamble where there is only one winner when it comes to returns.
We got sage touch coffee maker
That smeg toaster is an old trick. I've seen it alot at my old work. They buy a second hand one then order a new one return there old one keep the new get there money back, then every year or so replace it for a new one.
Just discovered your channel. Love your work. Makes me want to give it a go. Keep up the hard work
Rosie do you know you could buy new replace damaged item in box take back for refund and keep the new working item
I worked for Selfridges in London and I think John Lewis has the same policy that the customer is always right. Well it was when I worked there quite a few years ago. We were told that the customers happiness is paramount and they would always accept any returns. There was a story that a guy returned a pair of shoes after wearing them for 10 years and he still got a refund because he thought they would last longer 😂
I worked for JL and was on secondment in children’s wear. One day customer tipped a bag of manky kids clothes on the floor, kicking off, demanding a refund, the manager gave her one immediately to get her out of the shop. We checked the items and they were from Primark.
Factor in the time it takes you to sort, list and get the items delivered and you might not make that much
Oh goodness this had me so nervous watching you opening. I really hope you make some money back 🤞
Best to pile everything back in the box, seal it up and get it back into the sales / auction circuit. There are plenty of mugs out there who will pay good money for this sort of stuff just for the pleasure of opening a surprise box and the unlikely hope of finding something wonderful.
This would give the best hope of recovering at least some of your money and save you the hassle of taking most of it to the public skip for responsible recycling.
This lot looks like it has done the rounds a few times already.
So you think it’s ok to con someone!
Hope you have better luck with the next one.
Look up Holly Vlogs and how she gets her palets
Thank you 💕 I will check her channel out 🤍
I’m only at the start of you ready to unbox. My heart sank with all of those extra fees 😬 hope you make your money back. Did you have to pay two lots of postage too? So £600? Xxx
I can’t believe what it all added up too! 🙈 no so £300 for was both pallets, I realised afterwards that each pallet was just under £150 delivery each 💕💕
Most of these items could probably be easily fixed, new fuses, wiring etc I guess that’s mainly who buys them as they know they can fix them and sell them on
Try changing the fuses
Why wouldn’t you sell the vita mix? I sold my 4 year old one on eBay for over £100
Fair play for posting a video where things arent staged. JL have a v generous returns policy so some people will take advantage. To post this video would have taken courage. Well done.
To post this video would have taken courage? Being on a front line emergency service, armed forces takes courage not posting a video ffs It has had over 121k views so she's going to get sponsorship money anyway. People think that being a youtuber is a real job......
@@johnsmiths9682 well You've just contributed to the engagement on the vid. So there's that. But hey as a frontline worker, thanks for your courage and service.
@@could_try_harder To be fair I fell for the click bait heading of the video, so yes I am much to blame
Hi, I'm sorry that you're not very lucky with this pallet. I'm hoping to buy a returns pallet from John Lewis with William george as well, but I'm not sure if I need to have a company to buy it. Did you have to register as a company? Thanks for this honest video x
Hey, thank you I was unlucky 😔 hopefully you will have more luck! No you can just register and buy as a person , once you register and input your card details it will allow you to bid on the lots, I hope that helps 🤍
@@RosieTilley thank you very much ❤
How much did you pay for all this stuff?
Maybe purchase a new container for it the vitamix as the the motor is the selling point
I’m amazed John Lewis never just out some items in the skip . You’d think they’d attest clean them for resale
I used to work for John Lewis and never even knew that they got rid of used and broken items this way. How a customer has the nerve to return dirty items to store was beyond me. Some customers are crafty and would return stuff to totally different departs and would get refunds when in reality the actual product department wouldnt have accepted them. I remember bedding coming back up to the department that was still damp from the customer's washing machine - gross.
The Sage coffee machines are terrible or they wouldn't keep turning up on pallets.
It is a "returns pallette so the pallette should contain mostly "not working items". People will not know if that item works unless they try to use them.
Not quite true, most shops especially John Lewis have a good returns police, John Lewis a fantastic returns policy that means you can exchange and refund for changed mind. Many will be for faults, but I wouldn’t say most in this case as we’ve seen. Most is working.
Looking for the response you received about the delivery condition. 🤷🏻♀️
I will update the description now 💕
Extra costs are quite typical it's the same as going to a car auction pay £5,000 for a car you got to pay extra £1,250 to cover fees.
The problem with electrical return pallets, is the majority will be returned because they're faulty or just not working. It would worry me as you'd never know the true safety of what your reselling without having it pat tested.
Love these videos but ong how can ppke return very used items? I have Miele and dnt rate them great as mine is 4 yrs old and doesn't work 😒 so I'm bk to Henry hoover lol 😆😂
I’m so sorry that you got screwed!!
People don't realise that toasters have a pull out tray under the toaster to clean the crumbs out
heyyy on the William website should the premium John pallet ? tried to have look they might just not have any atm xxxx
Hey, I just had a look and there doesn’t seem to be any premium pallets on there at the moment but they seem to get new pallets in every few days so it’s probably worth keep checking 💕💕
John Lewis shouldn’t be allowing customers to bring back old filthy items as returns when in such bad obviously very used condition
People return there old items & after they have got a new one of the same.
Your brave
They accept returns up to a year if the product has warranty, sometimes two years hence being used :( I had an air fryer I used for two years and it stopped working and they told me to return under warranty- I hope they are not selling these products on for these pallets that can’t be legal.
Hello my name is John in some cases some of the products you get it don't work you could actually part out some parts maybe worth a little bit more than what you could sell them for the whole thing in some cases you can sell the parts for more if you have a coffee maker and I don't work you can sell the parts from it or to vacuum cleaner you can sell the parts from the vacuum cleaner in some cases if it's nice and it's good you can always part it hopefully this can help you so you don't have to throw a lot of stuff away
Sounds like a bad idea. You didn’t factor in the delivery costs? Loving the content
It’s poor to sell on used and broken items. Probably in the small print but wouldn’t touch this with a barge pole now.
Just change the plug lol
I'm guessing that experienced bidders will bid no more than about one sixth of a pallet's stated value. It's not surprising that a bid of about one third won.
Why are you so surprised that returned items are broken!!
This videos a few years old now but at that time I had watched a few CZcams videos of people who had bought return pallets from John Lewis and had really good brand new stuff, I wasn’t quite so lucky but I thought I’d give it a go 😅
Hey! Rosie your videos are so so beautiful and I really enjoyed watching your videos so so much you’re too cute and I wish you reach 6K Subscribers very very very soon!🙈✨💫💓💖💗😊💕
Oh goodness I would never have the courage to buy a returned pallet of appliances as normally they are returned because they aren't working...clothes/ handbags etc might be a better option...
So true! I’m tempted on a clothing pallet 🙈
Really enjoyed this video but I felt so bad for u, its disgusting how people return things.. I really hope u make ur money back at least x looking forward to the follow up videos.. x
I was so surprised how things are returned 🙈 I really didn’t expect it!
Unsure if you're aware that the higher end products thar don't fully work can either be sold for parts or to people who can refurbish. At least you'll make some money back. I would check ebay. ✔️
Thank you for the advice I will definitely try eBay for the spares & repairs 🤍