5 Red Flags to Avoid CHEAP Customer

Sdílet
Vložit
  • čas přidán 5. 09. 2024
  • I see tons of red flags on the daily when I do job walks, and it's critical that you get to know them too. Knowing what to look for can save you a huge headache, and save your company a lot of $$$.
    Let me know in the comments if I missed any red flags ⬇️ 🚩
    ► Join my group where I teach you how to build a successful landscaping business with real life advice!
    Goat Gang
    ​​​​​ goatgang.net/yt
    ► Join my FREE webinar on how to generate leads in 2024
    tigranwebinar.com
    Follow Me On Social Media!
    TikTok: / tigrangertz
    Instagram: / tigrangertz
    Facebook: / tigran.gertz
    Website With all Educational Programs- www.tgertz.com​​​​​​​​​​​

Komentáře • 49

  • @TigranGertz
    @TigranGertz  Před měsícem +1

    Did I miss any red flags? 🚩
    Let me know your experience in the comments 🚜
    goatgang.net/yt

  • @ALLworldCONSTRUCTIONLLC
    @ALLworldCONSTRUCTIONLLC Před měsícem +19

    When they say “I’m just getting bids right now”… don’t go to job. Ask for pictures and give them verbal ballpark first.

    • @richardparker471
      @richardparker471 Před měsícem

      I've only gotten 1 job where they say I'm just getting bids lol I don't go out anymore when they say that. They don't care about reputation they just want the lowest price and I'm not nor do I want to be

    • @triforcelink
      @triforcelink Před měsícem +2

      The reality is that there are a lot of people that can do the job, and the price doesn’t tell you how well they will do the job. You might know the quality of your work, but the customer doesn’t, and they still need a starting point.

    • @TigranGertz
      @TigranGertz  Před měsícem +1

      right

    • @jameskim2007
      @jameskim2007 Před měsícem +1

      I’m in programs area. I have a client I completed 3 weeks ago for a drain replacement. I was #2 out of 4 bids, do you know what the difference was? I showed up. They even left me a review about it on Yelp. Got the job 14k, was not the cheapest bid. People work with you for you believe it or not, if you’re not likable, probably best to just give them verbal ball parks over the phone.

    • @MrAZstate
      @MrAZstate Před měsícem

      500 grand for a job? That’s crazy is that normal? That’s a house in Phoenix Arizona. Lol how much is their house 2 million?

  • @DakGeorge
    @DakGeorge Před měsícem +12

    Another big flag for me is when a client has the “my last contractor” story, and they want to bend your ear bad mouthing the last company

    • @TigranGertz
      @TigranGertz  Před měsícem +1

      thats true....like saying my last gf was a ho

  • @vistascapes5553
    @vistascapes5553 Před měsícem +10

    I agree with all of these. I also hate the spouses that start arguing/disagreeing with each other on the walk thru for the estimate. Not only is it uncomfortable but they should have talked this over with eachother before calling me instead of acting like children.

    • @TigranGertz
      @TigranGertz  Před měsícem +2

      i have had that...im sitting the the kitchen and they have a full blow argument for 5 min in from of me LOL

    • @vistascapes5553
      @vistascapes5553 Před měsícem

      @TigranGertz I guess it helps us quickly figure out who we don't want to work with lol. Keep up the great content as always T!

  • @robace436
    @robace436 Před měsícem +2

    I am a contractor in Fairfiled, CA. I agree with you 100%. Also, If I visit a customer that had work done before, and I see concrete that has not been done right, or realize that this homeowner has been hiring illegal contractors for all the projects, that’s a red flag. She will hire the cheapest and the cheapest is always an unlicensed contractor.

  • @GabeCoaster
    @GabeCoaster Před měsícem +4

    I want the rock with Tigran’s name engraved in it

  • @samiampaversllc6972
    @samiampaversllc6972 Před měsícem +1

    You did a great discription about those kind of clients and I am totaly agree!!! Great video !!

  • @danieldelarosa280
    @danieldelarosa280 Před měsícem +2

    Perfect content!

  • @siliconvalleylife2.048
    @siliconvalleylife2.048 Před měsícem

    All your red flags are right on point !
    I have written into every contract that we get paid for any work we do (I post my companies hourly rate). So if they make a change after we spent hours, or a day on something we still get paid for any work we did prior to the change.
    Also, any additional work added after the job starts is payable in full at the time of the change order so new work isn't paid using the original contract budget.

    • @TigranGertz
      @TigranGertz  Před měsícem

      yes yes yes.....hourly rate in contract is a must

  • @buzzsaw.
    @buzzsaw. Před měsícem +2

    Useful info 💪🔥

  • @gabescott6068
    @gabescott6068 Před měsícem +1

    When customers complain about every contractor that’s worked for them in the past. Don’t be the next one they will complain about. I’ve had one person not pay me a final payment and they told me before I started that the last guy never came for his final payment. 😂

  • @jmaraboli1394
    @jmaraboli1394 Před měsícem

    T.
    I work for a carpet cleaning company right now, they have “100% customer satisfaction guaranteed or your money back”
    They even went to the extent of “we will give you 30 days & if you’re still not happy- after we have re-cleaned. We’ll give you a full refund.”
    Dirty carpets, old carpets, they’ll never look brand new. 😂
    I tried implying to them yesterday that this is a headache & they’re gonna get headache customers… but I don’t think they got the message. 😂they’re probably on the verge of bankruptcy.

  • @CaseyJohnson-r6c
    @CaseyJohnson-r6c Před 3 dny

    When they ask, "how many people work for you, and how much are the materials?"

  • @codychickadee5095
    @codychickadee5095 Před měsícem

    I'm an arborist, this is well given advice here. I've had to learn to really trust my red-flag meter, I've had mostly really good experiences!

    • @TigranGertz
      @TigranGertz  Před měsícem +1

      yes 95% of the time its great...

  • @GustavoGarcia-mo9xx
    @GustavoGarcia-mo9xx Před měsícem +1

    Another red flag , the can we get a discount if we refer you to our friends and family… I just straight up tell them no

  • @RayWilliamJohansen
    @RayWilliamJohansen Před měsícem +1

    if they dont say hi when they first get in contact with me, if they are needy, if they are lindus........i avoid them

  • @sidewayzcarl5597
    @sidewayzcarl5597 Před měsícem

    As a contractor in orinda moraga area i agree with some of your stuff

  • @ahmedabdelhadi1024
    @ahmedabdelhadi1024 Před měsícem

    I’ll buy the materials. 🏃🏽 🏃🏽 🏃🏽

  • @BenchmarkLandscapeTX
    @BenchmarkLandscapeTX Před měsícem

    Any red flags at bidding gets a 20% min increase for a BS factor

  • @TheValuablepainter
    @TheValuablepainter Před měsícem +1

    Your right Tiger 🐅, I’m a painter Contractor c33 cslb. Couple years back had to go back to a Company for these type of clients, just didn’t want to deal with them for a while-
    Now I have more experience in business- Just say No. Bye. 😂 jk

  • @charliefuller8538
    @charliefuller8538 Před měsícem

    Change orders suck, always having to redo blueprints is expensive too

  • @HamptonsContractor
    @HamptonsContractor Před měsícem

    What brand shirt are you wearing Tigran?

  • @maksimb3267
    @maksimb3267 Před měsícem

    Good stuff I agree 100%

  • @lukasklacansky893
    @lukasklacansky893 Před měsícem

    Great content, 5x🙏

  • @DanRivers-sx7yg
    @DanRivers-sx7yg Před měsícem

    Good info

  • @pch421054570
    @pch421054570 Před měsícem

    Two strikes, and you're out. Strike one, barage of phone calls, emails and text to beat down the rough estimate. Strike two. Ok, we make some adjustments, still not happy...We're done. Thanks, but no thanks. Find someone else.

  • @HybridRoninFn
    @HybridRoninFn Před měsícem

    Love u tegran

  • @MrDavidhar
    @MrDavidhar Před měsícem

    Right

  • @nathalyperez3628
    @nathalyperez3628 Před měsícem +1

    👍

  • @richardojedalopez5041
    @richardojedalopez5041 Před měsícem

    💯

  • @melvinixcoy4603
    @melvinixcoy4603 Před měsícem

    2