#8. TOP 30 REALIZATIONS ABOUT WORKING IN BPO (BACK OFFICE) WFH WORK FROM HOME | PHILIPPINES
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- čas přidán 9. 07. 2024
- Hi, guys! Just a feel-good vlog sharing to you my realizations about working as a BPO employee for more than a year.
DISCLAIMER: Any similarities w experiences of other people are coincidental of course. My views are mine and do not reflect the views of my colleagues and any other individuals.
Thank you for watching!!! ❤❤❤
Music by InShot (YouCut App)
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Instagram: / alestairelek
Instagram: / marxwritesph
Usually sa back office required yung degree. Less yung attrition at AWOL compared sa customer facing na consumer type customer service/technical support environment. Dati rin kadalasan na slightly maliit yung sweldo ng back office compared sa typical call center. Pero ngayon nag boom yung IT sector kaya yung salary umaabot na 25k - 35k range for entry level (associate). Mid level 40k-60k. Senior level 60k-80k.
Sa back office din pwede pure non-voice or hybrid. Pag hybrid pwedeng 50-50 yung percentage sa calls. Usually makakausap mo mga taga ibang bansa pero empleyado rin or partner ng company mo sa ibang branch/division (APAC, EMEA, US). Tapos enterprise yung environment. Meaning, kung may customer ka man na makikipag interact, mga edukato at professional sila (project managers, IT head, at kung sino man na representative na yan na need ng services from your company). Hindi tulad pag consumer customers mga puro palasigaw at saksakan ng kabobohan pinapairal. Sa enterprise project based yung work tipong months yung completion hindi tulad sa consumer calls na pag baba nung telepono wala ka na pakialam.
Salamat po rito. Pinned for future viewers.
Sadly yung sa compensation depende pa rin po sa account e. Kapag tech & IT accounts ayan mas malaki talaga sahod nila. Pero yung operations (kagaya ko), not really. 💀
@@KGallardo May mga work na hindi developer or IT in nature pero pag ang company is in the industry of software or IT, mejo may kalakihan ang sweldo. Examples that I know are order management, deal desk, project coordinator (parang junior project manager), analysts, consultants, etc. You can also check the net for glassdoor. makikita mo yung typical na range nung mga sweldo basta include mo lang sa search mo "philippines". Sa BGC, Ortigas at Makati yung malakas mag bigay ng offer.
@@KGallardo magkano* po exactly sahod nyo po?
@@combatxhoop7069 isa lang naman po pero twice a month nakukuha before 15 and before end of month
@@KGallardo magkano po pala haha sorry
The best po yung sinabi niyo sa dulo but overall lahat may new info akong natutunan sa video na ito. Thank you po and Godbless alwayssss ❤
Buti nalang nakita ko itong vlog na to..Ito Yung hinahanap kong content.. salamat po Sir !
thank you so much sa pag share. sobrang relate .. same experience.
Great job thanks for sharing God bless
Hi thanks for sharing your experiences specially in backoffice.
Welcome, sis!
Nakakatuwa naman po yung personality nyo. Thank you for inspiring us
Thank u po 🤟🏻🤟🏻🤟🏻
Ngayon ko lang nakita vlogs mo, legit mga nasabi mo po idol, swak na swak sa mga bpo workers. hehehe. Nagbalik na kami onsite at missing my wfh setup. Mas petiks. Depende talaga yan sa account at management kung panu ka tatagal at basic pasahod na dn. Hehehe
Thank you for sharing.. Next week start na ko sa BPO kakaresign lang.. Hehe sana kayanin .. Back Office din item ko.. 😊
Thank you for this 😊❤ parang friend lang na nag aadvice. I need this today may assessment aq sa back office account sana makapasa.
Facts!
Thanks to your videos. Just got hired as back office bpo. Excited na kinakbahan and hoping makapasa ako sa training. Very useful yung videos especially sakin na walang background sa bpo. 👏👍
Wala pong anuman! Meron pa po akong isang video, yung about how to pass your nesting/training. Sana po mapanood niyo rin.
Galingan niyo po sir and always be yourself.
Any ideas po how was your nesting in BO? We're going to start soon kasi kaya nervous talaga ako.
kamusta po yung training?
kakahire ko lang din po kasi.
I am an ex BPO agent hindi rin ako nagtatagal. I consider myself as a job hopper, but my priority is my health over career. Hindi ko talaga kaya ang shifting schedule at graveyard shift kaya nakuha ko ang chronic insomnia ko since I nagwork ako sa industry. Luckily I am currently working in a non voice and dayshift na job.
Good for you, Sir!! Hindi talaga para sa lahat yung ganitong shift. Keep safe and healthy.
San ka nagwowork non voice and dayshift job?
@@katrinabejar803 sa Australian college. Bawal magmention ng name since naka sign ako ng Non Disclosure Agreement contract
Hi Karl ! Thanks very much for this informative video. It lightened up some gray areas in my thoughts as i am also planning to apply in BPO, a back- office job . Do we really need to have strong computer skills for this job ? as I only know the basics, that’s why I am so anxious about this. I’m a nurse by profession but just want to work from home at this time of pandemic. Will
It be difficult for me because I’m not that techy. I am applying for a healthcare account. Please advise. Thank you very much. God bless you more on your career.
Hi Weng!! You're welcome.
Actually being able to use Excel and Word is a great advantage--but if you are not yet pro on these, your skills will eventually improve as you adjust to your new environment.
I am not that techy also but I learned many functions of Excel thru self-studying and from my previous jobs.
@@KGallardo
Thank you so much Karl. I think im not yet ready for this job. Will have to study more on these office apps. Have a great day. God bless.
Thank you for sharing this sir. :)
Wala pong anuman!! 💞💞
@@KGallardo Hello sir, ask ko lang po kung wfh pa rin po kayo this month ?
baka pwedeng mashare mo yung mga company na merong back office
Slmt sa video n ito tinapos ko hanggang dulo gusto ko din tlga mag work sa bpo (any suggestion?? ) kung hindi non-voice ay back office siguro wala p nga lang akong lakas ng loob anyway dami ko ntutunan sayo sa video mo godbless and tuloy lang sa pag vlog
Salamat po! Accenture po. 😊 Try niyo pong mag-apply thru Jobstreet.
ano po ung name ng company nyo? thank you po 😊
bet ko yung 1 to 2 lang yung kausap. hehe
San kpong bpo ? Thanks po sa mga info laking tulong po
Hi po ask ko lng po pwede kaya mag makapag apply yung shs grad sa back office? Thanks you☺️
Ay sir, ito di ko sure. Depende ito sa company. Yung iba kasi preferred at least 2nd year college.
Check ka lagi ng job requirements sa mga makikita mo sa Jobstreet. May companies na at least HS grad tinatanggap.
Good luck po and happy job finding.
Hi! been thinking to apply sa BPO company back office under financial account. Kailangan ba ng degree do get hired? Thank you.
Meron pong mga accounts na kailangan merong degree BSA or business ad, tas meron din pong accounts na kahit 2nd year college lang, and meron din pong kahit wala.
Depende po sa company ito at sa requirements ng mismong account. 😊 Iba-iba po sila ng reqs.
@@KGallardo Thank you! Inindorse po ako sa no customer call so it means email po ba?
@@zcarinareimuyargas5793 possibly. Pwede ring may system sila na ginagamit like SAP/SQL/Database na no direct customer interaction pero related sa customer yung ginagawa.
Good luck po!
Thanks so much for sharing.💞 Still hiring prin po b company nyo, and what name po?😊
Accenture po. 😚
Can i ask ok lng ba na may day job ka then u will work in bpo night shift? Needed extra income for family. :(
Naku dpeende po yan. Karamihan po ng companies mahigpit sa ganyan lalo natetrace nila kung ano pa yung nagcocontribute sa SSS ninyo.
Okay lang po siguro yan kung sideline. Hehe
Pwede po ba Colleege undergraduate sa backoffice?
Depende po sa company saka sa account. May mga tumatanggap po, meron ding required na college grad.
May i ask what are the questions to final interview for back office support financial account , i have experience as a csr blended po . But i was endorsed to back office support i have no idea po sa mga questions thankyou in advance po 🤗
Sa account ko kasi ang interview ko lang ever was the HR interview. Medyo iba lang yung set ng exams for data analyst position like I took-more on logic, konting basic math, basic grammar. Sa company mo po idk kung may interview pa na another aside from the HR, pero for sure ang mga tatanong lang sa'yo e logic & ethical decision-making questions. They won't surely go super specific unless accountant ka po, but always prepare yourself. 😚
@@KGallardoSa exam yes merong grammar exam then typing test , anyways thankyousomuch.
@@janreyviernes8904 good luck po!! Pero malaking advantage yung meron ka pong exp tas as CSR pa.
Ini-endorse ako sa back office daw tas sabi nila na mag rereply lng ako ng emails...So wala na ba talaga yang calls oh baka in-person interaction?? Kasi nung nag search ako ng meaning ng BACK OFFICE mayron akong nakita na mag iinteract daw sa customer in person... Help! wala akong alam sa back office pero iinendorse ako dun😅😅
Wala yan. Non-voice po yun eh. Hehe. Ayun po yung iklaro niyo kung non-voice ba yon or voice. Minsan kasi nangbibigla yung ibang company, aapplyan mo back office tas sabay sa interview sasabihing voice account ibibigay sa'yo. Naranasan ko na ito noong 2019. NAKAKAINIS. 😤😆
@@KGallardo ayhala sana hindi yan mangyari sakin hahaha😭 Maraming salamat kuys!
Same scenario
Same scenario. Nahatak lang ako nung nakaraan, no work experience then na endorse ako sa back office which is MS Tech ang ihahandle namin. Hindi ako magaling mag english written or verbal man 'yan at hindi knowledgeable sa Microsoft kineme at wala pa talagang alam sa mundo ng trabaho since Senior High graduate ako. JO ko na next week and kinakabahan talaga ako😭😭
Hello po. I appreciate your video since I am about to go on a training about back office po. Meron po kayong video about sa training or processes para makapasa sa back office position? Thank you po.
Hello! Uy wala pa! Salamat sa idea medyo napaisip ako. Hehe
@@KGallardo hehe wala pa po akong nakikitang vloggers na nagdidiscuss about dun. Sana po makagawa kayo. ❤
@@wengshin8361 Request granted!! czcams.com/video/Ex5hZF3PpCE/video.html
Yung job interview po ba for back office is like applying as a CSR? Like need also english yung answers?
Oo gurl. Pero hindi kasing-metikuloso ng sa CSR. Just be yourself and be confident hihi
@@KGallardo thank you po, planning to apply kasi pagod nako makipag bardagulan sa mga customers sa US sa calls. Hahahaha Thank you.
@@beniesmarie4486 HAAHHAHA naku te depende kung anong account makuha mo. Kung billing, wala namang bardagulan masyado. Galingan mo sis!
During training ba pwede ba mag backout ?
Oo. Resigned ka na ganun.
LT sa 2:53 hahahah
Healthcare po ba project mo? Hehe
HIring paba un company nio?
Opo palaging hiring yun hehe
cute mopo hehehee]
Ngi
ano po zodiac sign nyo? hehe..
Hulaan mo, sis. ;)
+100000m pts sa di talaga kaya bumuhay ng pamilya HAHAHAHAHA shutaines
Hhahahaa jusko te kaya hangang-hanga ako sa mga workmates ko na may pamilya na e
ang haba ng video mo nakakatamad panoorin haha
Salamat po sa feedback pero top 30 nga po kasi. Hehe. Para lang po ito sa mga makaka-relate or interesado. Maganda po panoorin ito kapag marami kang time.