CUSTOMER WANTED A FULL REFUND! Used Car Dealer STRESS!

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  • čas přidán 30. 06. 2024
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    Problems with being a used car dealer! Audi S3 Saloon.
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  • Auta a dopravní prostředky

Komentáře • 243

  • @CalvinsCarDiary
    @CalvinsCarDiary  Před rokem +16

    Enter for free here: www.planetofdreams.co.uk/draws/audi-s3-quattro-saloon-12-03-23

    • @louissidnell1657
      @louissidnell1657 Před rokem +1

      I saving money then i take my mk7.5 golf r to vrs performance get tune and handling mods

    • @daniellantos26
      @daniellantos26 Před rokem

      I called a few dealers and I asked if they would accept a pre buy inspection but most of them refused. Why is that? It confused me a lot why they refused.

    • @johncalvin9703
      @johncalvin9703 Před rokem

      Link refuses to open in Safari - not secure, shame would have liked the opportunity to own this car😮

    • @scouseauditzz
      @scouseauditzz Před rokem

      Calvin how do i get in touch with you i have a s3 but i need it looking at somthing not right would appreciate you getting in touch to discuss it many thanks in advance

  • @altonotis1975
    @altonotis1975 Před rokem +6

    Great customer service. Wish everyone was like this 👏

  • @garethedwards2883
    @garethedwards2883 Před rokem +53

    Most reasonable buyers accept that there will always be issues with used cars but if dealt with by the seller in a timely manner with communication then they are happy. ( Exactly what you do Calvin which is why you are successful and a great guy).

  • @dewiwilliams2231
    @dewiwilliams2231 Před rokem +10

    I've got the same S3 saloon but manual and standard. I've changed the thermostat coupling and water pump as they are common to go on these. The hatches came with 18's and the Saloon with 19's and on the pfl saloons there are usually 2 different styles of 19's, the wingarms which I have on mine and the ones that look like the 18's on the hatches (I think they are a lighter wheel)

  • @Tonys_training
    @Tonys_training Před rokem +4

    Absolutely brilliant video Calvin as clear as glass you are I like your honesty

  • @richardbrown74
    @richardbrown74 Před rokem +5

    Who else gives away potential . A 135i
    S5 and S3 !!
    Calvin does well done that mate. Top bloke

  • @jamesram6854
    @jamesram6854 Před rokem +3

    More car dealers need to take a leaf out of your book. Complete transparency and honesty hats off to you and the team at binca

  • @ashleygollop9100
    @ashleygollop9100 Před měsícem

    Looking forward to seeing the car complete
    Great stuff Calvin😊

  • @Alfie.Goalkeeping
    @Alfie.Goalkeeping Před rokem +12

    I personally prefer Bola wheels can't believe how generous and cars giving away now calv fair play to you, been watching from start 👍😁

  • @MrXfasteddyx
    @MrXfasteddyx Před rokem

    Love the video, love this fascinating well done guys

  • @michaelakachunk
    @michaelakachunk Před rokem +21

    Always great to see the complete transparancy from you Calv! i'm sure i'll win one of the POD cars soon, had a wireless charger so far 😅

  • @Captain-Donut
    @Captain-Donut Před rokem

    Love the down to earth
    approach to your channel.
    🏴󠁧󠁢󠁳󠁣󠁴󠁿 love from Scotland 🏴󠁧󠁢󠁳󠁣󠁴󠁿

  • @ryan.r271
    @ryan.r271 Před rokem +1

    Another great video Calvin, 2 amazing cars for planet of dreams 👍

  • @shahzad2453
    @shahzad2453 Před rokem +12

    Another good upload Calv, it was good to look into the less pleasant side of being a used car dealer, fair play to all those in industry.
    Btw, stock wheels would look clean on the S3 👌

  • @KozyOnCars
    @KozyOnCars Před rokem +1

    Think the stock saloon s3 wheels suit the car for sure for me Calvin! Its always annoying when you buy or sell a car and then there are problems. All you can do is deal with it best you can. I've been on both ends. No doubt your service was top drawer. It happens. You just keep moving forwards.

  • @bradbullen2099
    @bradbullen2099 Před rokem +8

    That s3 is beautiful 👌🏻 loving the content calvin. Definitely giving us some quality prizes

  • @mex8961
    @mex8961 Před rokem +2

    I much prefer the saloon too the sport back. I've got an a3 saloon and I love it

  • @jamesdunican1750
    @jamesdunican1750 Před 6 měsíci

    So nice to see these good car dealers out here
    Very one can see this
    And will be great for your business
    Top man 🇮🇪

  • @micaeldematos759
    @micaeldematos759 Před rokem

    That Porsche up on the ramp at VRS WWWAW lovely. Great vid and cant wait to see the final product. VRS are super i must say.

  • @tomthompson7400
    @tomthompson7400 Před rokem +2

    anyone who fully backs what they sell is a total winner in my eyes.

  • @raybell7696
    @raybell7696 Před rokem +2

    Well done that man, you are a star

  • @picklesrule69
    @picklesrule69 Před rokem +3

    Wow! This would be my dream car for me...well done calv 👍🏻

  • @peeweepeach1
    @peeweepeach1 Před rokem +1

    My e91 makes the same noise from the dash and it's the vent direction motors I think. Only does it sometimes

  • @jpmotorsport4728
    @jpmotorsport4728 Před rokem +1

    Someone’s gonna get some v nice ride in pod 🙏😎 legend mate !

  • @johngrant8533
    @johngrant8533 Před rokem +2

    Brilliant content. Little update in bincas dealings. And calvs CZcams. That s3 is a pretty serious car stage 2 tune 👌 how much was the battery rig for the tezwhiz? Really contemplating buying it.

  • @tommyd4829
    @tommyd4829 Před rokem +1

    I had a S3 exactly the same color/year with 50k on clock and had major problems with it losing coolant and the rear caliper was knackerd so 2 common problems mate

  • @STEPHEN-or4lw
    @STEPHEN-or4lw Před rokem +3

    People will buy cars from you based on the honesty of this video.
    Full refund fair play mate.
    Nice genuine car dealer,other dealers take note 👍

  • @andrewmcdonald9279
    @andrewmcdonald9279 Před rokem

    Cal I had the same noise on mine. It turned out to be the heat shield on the exhaust manifold.

  • @BlueBud
    @BlueBud Před rokem

    If its had the thermostat housing replaced, check the multiplug on it for corroded terminals, this can lead to a faulty reading off of the temp sensor

  • @charliecrump3511
    @charliecrump3511 Před rokem +1

    Check the engine cover rubber mounts are still intact, had the same thing on my 1 series lol sounded like a bag of spanners😂

  • @RB-lt8kt
    @RB-lt8kt Před rokem

    My used S3 was amazing but after 2 years I had possible water pump issue on its way. Common faults are air con condenser damage from not replacing dryer cartridge, Haldex issues, water pumps, timing chain stretching, mag ride suspension issues and also know of a 2016 S3 which had a rear diff seize while being driven. Audi quoted £7000 to fix. Audi dealers don't like taking cars over 3 years old as one put it "year 5 is problem time". Golf R has similar issues as the cars are pretty much the same. Used / trade in prices drop off a cliff after 5 years as well.

  • @ATV-Grace
    @ATV-Grace Před rokem

    I bet that rattle is that the rear engine cover, I had that same noise on my old bmw, only heard it when it was stationery or on reverse stragley enough but yeah... defiantly on my car it was the rear engine cover, as you slotted the main engine cover into the rubber grips in the rear one use to put the rear cover away as there was a bolt missing that held it down so just use to vibrate all the time then

  • @lfcl4
    @lfcl4 Před rokem

    Great video Calvin stay positive

  • @LifeOfEmi
    @LifeOfEmi Před rokem

    Check the engine cover is on properly for the rattle on the 135i

  • @247heavyhitter
    @247heavyhitter Před rokem

    I’ve got exactly the same car but with a manual, VRS is the only place I trust to touch it 👍🏼 19” wheels come on the saloons 18” on the hatchbacks

  • @bogeymanshankers3904
    @bogeymanshankers3904 Před rokem +3

    Great Attitude cars go wrong there mechanical ⚙️ great that you refunded more dealers should take note! Great content good luck in your new premises pal

  • @Spendarellaa
    @Spendarellaa Před rokem

    We bought a Golf TDI from you in the summer Calvin. It is brilliant.

  • @missblackman5656
    @missblackman5656 Před rokem

    do you have a website for your car sales ? love the content btw only found you last night but addicted nice stuff :D

  • @philmarzy3207
    @philmarzy3207 Před rokem +1

    Use the Carly ecu plug in and see how it’s been driven 🤔 on the Audi

  • @dannyholmes738
    @dannyholmes738 Před rokem

    The unit that the 135i was in at the start would be a good unit to possibly get a graffiti wall on and good lighting to get some great quality pictures when advertising cars online🤟

  • @BobbyJay1
    @BobbyJay1 Před rokem

    I had a very similar problem. Bought a car from a Motor Trader 2 hours away. After two weeks the car made a rattling sound. I went to a garage and they said the water pump needs replacing. However, the garage said they can't replace the water pump as a special tool is needed. I asked another garage, they said the same thing. I called the dealership and they quoted me £700. I called the motor trader I bought car from, they said to bring the car back to them. Thought to myself if there's another problem I will have to do the 2 hour journey. So I asked for refund and the motor trader accepted.

  • @TheCinderellaman10
    @TheCinderellaman10 Před rokem +1

    Get some bilstein b6 dtc dampers on this and retain the dcc, around £1300-£1500.

  • @HT_786
    @HT_786 Před rokem +1

    Calv you gotta put the original alloys back on man! Nothing like a stock looking car that can fly with a stage 2 map 😆👌🏻

  • @leejones6080
    @leejones6080 Před rokem

    The cars given away on POD are proper nice 👌

  • @DJMAZ514
    @DJMAZ514 Před rokem

    I did the bistine b6 and edc delete works great

  • @tccarsales
    @tccarsales Před rokem +12

    Love the honesty, customer has clearly hammered the guts out of it

  • @foo4572
    @foo4572 Před rokem +5

    I’m thinking of taking my 2012 Audi RS3 to VRS to have them do a Haldex service as if he’s good enough for Calvin then that’s good enough for me … I may have to join a queue though I’d imagine 👍

    • @covbmt
      @covbmt Před rokem +1

      I booked in recently, was a 2 week wait

    • @foo4572
      @foo4572 Před rokem

      @@covbmt I can imagine mate

  • @TypicalBlue-rq8ri
    @TypicalBlue-rq8ri Před rokem +1

    Lovely S3 bud I'd keep the bola rims on it 🔥🔥🔥🔥🔥🔥

  • @LIG.M2
    @LIG.M2 Před rokem

    Been watching the videos fora while now seem like a top lad fp, you have a website bud see what you currently have 👍🏼

  • @thecarguychannel
    @thecarguychannel Před rokem

    What a legend Calvin 👍🏻

  • @nigeldarcy
    @nigeldarcy Před rokem

    Another banger of a car standard wheels for me ( banger as in good ) 👍

  • @garethspencer
    @garethspencer Před rokem +1

    Mate you give away some awesome motors 👌 whoever wins the RS3 well any cars is going to be very happy 😃

  • @pauld3638
    @pauld3638 Před rokem

    Ca;ipers sticking happens,it's done it happened when I had new discs and pads gioy in the car and the caliper ,because it had retracted back where it gadn't been for a while sticj etc.

  • @brickluck
    @brickluck Před 11 měsíci

    Like your style Calvin,, had a car go wrong on me and dealer seemed he didn’t want know,,, the insurance I got with the car , was meant cover every thing but actually was worth a carrot , and if it did pay out it was half the bill ! Still more like you needed👍🏻

  • @kb8729
    @kb8729 Před rokem +1

    There is a Integra Type R at Binca which is 12k and it's just not moved. Why?!

  • @markmawson1
    @markmawson1 Před rokem

    That sound on the M135i sounds like the blower motor out of balance

  • @straightblast569
    @straightblast569 Před rokem

    Please someone help ! Hi what do you do if a mechanic has done a job but there's still the same problem and I was told they put new coolant in my car but when I checked it was old dirty coolant feel the stress hate dealing with mechanics man like this

  • @Joelee644
    @Joelee644 Před rokem

    The s3 saloon came with 19” alloys we’re all other variants had 18”

  • @andrewpearce6461
    @andrewpearce6461 Před rokem

    I’ll happily take that Audi off your hands 😅 looks gorgeous. Praying for the win

  • @kevinjames7367
    @kevinjames7367 Před rokem

    About to p/x my M135I 2016 53k miles.
    White with red leather.
    Based in Northamptonshire

  • @Scalbow95
    @Scalbow95 Před rokem

    Just wear and tear to me, I need to replace front top mounts and dampers on my 2012 gtd

  • @rasherbasher8203
    @rasherbasher8203 Před rokem

    Great car.. shame its got problems. And fair dos for the refund...

  • @bw26brw86
    @bw26brw86 Před rokem

    From starting off giving away audi 1.8t TT to now 7R,..S5..now S3 And 135i!!!..i really need to move to England just for these giveaways Calv!!

  • @lukegilbert7985
    @lukegilbert7985 Před rokem

    That 993 on the hoist looks maaaaaaaaad. Kaos! ONIT.

  • @arranjohnson2916
    @arranjohnson2916 Před rokem

    If its the same as a mk7 golf r suspension I have a full set of mag ride suspension I took of mine when I fitted my coilovers. More than welcome to them 👍

  • @benmedd8525
    @benmedd8525 Před rokem

    Sounds like they've pranged it to me, fair play for buying it back though,alot of dealers wouldn't

  • @paulgriffiths7971
    @paulgriffiths7971 Před rokem +1

    Awesome video calv, personally put the s3 back on original wheels. Both beautiful cars. The bmw wins it for me tho 👍 keep up the awesome work mate. P.s make sure u don’t make yourself bankrupt giving away so many great cars haha

  • @kylegleeson9730
    @kylegleeson9730 Před rokem

    That mk1 Lotus cortina though 😍

  • @dionwilkinson3028
    @dionwilkinson3028 Před rokem

    oooo u git another ep3 civic can we get a video on that if u havent already calv

  • @richardfarkas7815
    @richardfarkas7815 Před rokem

    I’ve bought a BMW e46 from this place in September, had the car for a month and the engine had major oil leaks in the engine, to solve the issue it would of cost more to repair or replace the engine than what I’ve bought the car for, had to sell the car for scrap value. Very unfortunate as this dealership operate with auction terms which meant there was no way I could do anything about this issue. It was one of my dreams cars too!

    • @startingtech3900
      @startingtech3900 Před 4 měsíci

      Car was over 20 years old don’t buy a BMW if you can’t wrench!

  • @ianhoughton3349
    @ianhoughton3349 Před rokem

    Can we have some content on that mk1 lotus cortina in vrs garage

  • @stevepeacock4265
    @stevepeacock4265 Před rokem

    2014 s3 stock came with 18 in alloys

  • @hs123yesnobonjour
    @hs123yesnobonjour Před rokem

    A lot of dealers sell after market warranties and try to cover themselves! They are no good

  • @TROUTNABOUT1
    @TROUTNABOUT1 Před rokem

    Will is the hero of the channel 💪💪

  • @steffydog
    @steffydog Před rokem

    OE wheels 👍 cheers for the video.

  • @katyg3873
    @katyg3873 Před rokem

    Bilstein do dampers that keep the DTc.

  • @jrobin4708
    @jrobin4708 Před rokem

    The car was overheating and the water pump and thermostat was pissing out coolant 😂

  • @ryanhall9347
    @ryanhall9347 Před rokem +1

    sounds like they went over a curb at some speed in that S3 and then returned it, lmao

  • @osamabidenobama8240
    @osamabidenobama8240 Před rokem

    Calvin I came down your place to buy a car but the guys working kept rushing me like they wanted me to leave

  • @happyn7817
    @happyn7817 Před rokem

    I’m not even into cars, but I do like these videos

  • @profettcc3197
    @profettcc3197 Před rokem

    any chance to do a review on a BMW GT 530D or 535D? from 2012 ish? thanks

  • @howarddonaldson8006
    @howarddonaldson8006 Před rokem +1

    Nice but can;t help but be distracted by what spears to be an original red E reg Audi quarto in the background!

  • @leea5884
    @leea5884 Před rokem

    Calvin were you have the m135i parked would look good for your advertisement / picture and video section maybe have a big graffiti style binca done on the main back wall

    • @breadnbutter2218
      @breadnbutter2218 Před rokem +1

      Needs to appeal to a wide range of customers old, young, men and women. I don’t think graffiti will draw a certain clientele.

  • @c20craigybaby
    @c20craigybaby Před rokem

    Think them black wheels suit that car and colour to be fair 🤔 beautiful motor😍

  • @redchristy
    @redchristy Před rokem +2

    I'd say that car went to Scotland and had the arse ragged off it😂

  • @woodyr5gt113
    @woodyr5gt113 Před rokem

    Your a gent Calvin 👌🏻

  • @chrissmart4984
    @chrissmart4984 Před rokem +1

    Two Audi ur Quattros at VRS ❤👏🏻😎

  • @greatestytcommentator

    New ones go wrong too!

  • @emdadulhoque667
    @emdadulhoque667 Před rokem

    Rs3 and s3 is my dream car

  • @JWxUK
    @JWxUK Před rokem

    A mag ride car will (or should) have the 19" 8V0601025AS on them

  • @8kphil
    @8kphil Před rokem

    Number plate light out on the M135i 😅

  • @360FAMOUZ360
    @360FAMOUZ360 Před rokem

    Poverty spec s3 on bolas you just know thats one to avoid😂😂

  • @Bazsoton
    @Bazsoton Před rokem

    Stock whells in my opinion looks better tbh.

  • @zseedat96
    @zseedat96 Před rokem

    Go with the S3 wheels they’ll look better than the bola wheels

  • @adnanyaseen7277
    @adnanyaseen7277 Před rokem

    Hi Calv,
    Just wondering what it sold for when you sold it this first time round.

  • @kl4xxogaming135
    @kl4xxogaming135 Před rokem

    the rattle on the bmw check the engine cover. also the pipes that go over the top of the cover they snap off and rattle like fuck.

  • @baggedr32mk5
    @baggedr32mk5 Před rokem

    Could be a pen down the dashboard making the rattling noise….

  • @haslerdesigns
    @haslerdesigns Před rokem +1

    If you take the A5 north from Stony to Towcester be careful, I’ve never seen so many pot holes on a stretch of road, some of your low profile tyre cars might not like it

    • @stevenc5227
      @stevenc5227 Před rokem

      Very busy road that A5, surprised that the road isn't a lot worse, they have been resurfacing it gradually a lot better than it was.

    • @haslerdesigns
      @haslerdesigns Před rokem

      @@stevenc5227 they have been working on it for weeks but rather than do anything about the rocky caverns you have to play Mario kart to avoid, they’ve been resurfacing other parts with high grip material, and repainting the lines. They’re also working on the towcester bypass which will start with a roundabout where the whittlebury turn was and I’ll be so glad when that’s finished but I really wish they’d pay some attention to the pot holes

    • @stevenc5227
      @stevenc5227 Před rokem

      @@haslerdesigns I drive that way every day, yeah i know what you mean, there always seems to be work needed, the amount of pot holes is a joke.

  • @burtcocain2
    @burtcocain2 Před rokem

    Put the standard wheels on it,I think it would look better

  • @naiemahmed5014
    @naiemahmed5014 Před rokem

    Common on these s3 water pump housing