How to troubleshoot USB Connection Issues in Ledger Live

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  • čas přidán 1. 07. 2024
  • Link to tutorial: support.ledger.com/hc/en-us/a...
    TIMESTAMPS
    0:00 Introduction
    0:00:17 Downloading the Correct Version of Ledger Live
    0:01:07 Setting Up the Correct Environment
    0:01:35 Ensuring Your Hardware is Sound (Cable, Device)
    0:02:08 Determining if It's a Connection or Interference Issue
    0:04:38 Troubleshooting Mobile Connection Issues
    0:05:02 Recap and Conclusion

Komentáře • 11

  • @tomsabb6458
    @tomsabb6458 Před 7 dny

    "With a single sig wallet, you are a custodian of the Wallet Maker." - Michael Saylor made this comment recently. How do I interpret in the context of Ledger?

  • @user-jr2yh5rf9l
    @user-jr2yh5rf9l Před 14 dny

    My new s plus computer cannot be turned on normally. I have changed 3 data cables and it still cannot be used normally.,can you help me?

  • @user-uc9fn1ry8t
    @user-uc9fn1ry8t Před 26 dny +1

    A cable that was operational had quit connecting both PC and mobile to L-X. How to make sure I purchase new data cable without any spy ware embedded in it?

  • @soquinha3112
    @soquinha3112 Před 24 dny +1

    Ledger why my near is locked in stake and i cant do any action with her ? :o

  • @neilwilliamyoung
    @neilwilliamyoung Před měsícem +1

    Kind of a drag that i have to go through all this stuff to get it to work really. My issue is i bought Nano x in 2021 and the usb cord it came with is long gone. IE: I can't find that thing for the life of me. But i'll keep trying as that all i can do.

    • @neilwilliamyoung
      @neilwilliamyoung Před měsícem +1

      Got it working. Changed computers and used an actual Data Transfer USB cable. All good now

  • @MrMoxarra
    @MrMoxarra Před 19 dny

    Hey Ledger team! any idea why i cant see some nfts from known origin in my ledger live app? Best regards and hope you can answer me ;)

    • @Cryptodad1
      @Cryptodad1 Před 19 dny

      Bugs in the recent updates, should be fixed soon

    • @Ledger
      @Ledger  Před 14 dny

      Hello Moxarra, If you can't see some NFTs from Known Origin in your Ledger Live app, it might be due to a few reasons:
      1. Metadata Update Delay: Some NFTs might take a while to update their metadata from the explorer's API. Try clearing the cache in Ledger Live and wait up to 24 hours for the information to update.
      2. Standards Compliance: Ensure your NFTs comply with the ERC721 or ERC1155 standards. If they don't, they won't appear in Ledger Live. You can use OpenSea in conjunction with MetaMask to access these NFTs stored on your Ledger account.
      3. Network Support: Currently, Ledger Live only supports the display and management of NFTs on the Ethereum and Polygon networks. If your NFTs are on a different network, they won't be visible in Ledger Live.
      For more details on managing NFTs in Ledger Live, visit: support.ledger.com/hc/en-us/articles/4413768794257-Managing-NFTs-in-Ledger-Live
      If needed additional help, could you please open a ticket by pressing on the "Contact us" button here: support.ledger.com/hc/en-us

  • @afifalamnastiansyah4289

    I lost my funds in the ledger

  • @jt21419
    @jt21419 Před 29 dny

    Try another cable? Come on! The only valid point is "don't use a Nano wallet"!