Hi Gage Cullum, thanks for your interests. Yes, GCC Expert 24 is Compatible with mac OS X 10.4-10.7 using DirectCut Mac AI plug-in software operated with Adobe Illustrator CS2-CS5.
Sorry for any inconvenience caused. Please let us know who the distributor was and we will let them to improve the service. Also, if you have any questions, you can feel free to contact our branch office in the U.S. Thanks!
Hello, I have a GCC EX-24 and is having troubles when is working, like shutting down just in the middle of the work, even sometimes restarted itself and now it doesn't want to turn on. I would like to know how to fix it. I bought it four years ago.
Hello,Thanks for your question. Now you can download the file on GCC Club. The file is located at Drivers-->Cutter-->Others---> MAC plugin. Note: DirectCut Mac AI Plug-in is compatible with MAC OS X 10.4-10.7 (operated with Adobe Illustrator CS2-CS5). If you want to use Adobe Illustrator CS6 on your MAC, you may need Parallels Desktop software, Window OS and Windows based Adobe Illustrator CS6 to install Windows OS in your MAC computer and run Windows based software under MAC computer.
Hello, you can find the driver for Jaguar III as well in gcc club. here is the dirver I just download from gcc club and I put it on the link below. drive.google.com/drive/folders/1Qim55ASHmVM8EcpXoB7J1PyfyN6PkEoh?usp=sharing
+Jes Rudderow Hi Jes, There are two software to support Mac, Sure Cuts A Lot and DirectCut.Sure Cuts A Lot is an application software which is compatible with Mac OSX 10.6 - 10.11.Please contact your local dealer to buy this optional item.DirectCut Mac AI Plug-in is compatible with MAC OS X 10.4-10.7 (operated with Adobe IllustratorCS2-CS5). If you want to use Adobe Illustrator CS6 on your MAC, you may need Parallels Desktop software,Window OS and Windows based Adobe Illustrator CS6 to install Windows OS in your MAC computer and run Windows based software under MAC computer.You can download on GCC Club (gccf.gcc.com.tw/gccclub/login.aspx) for free.The Download route is Drivers->Cutter->Others->DirectCut. Or you can find it on your installation CD.
Hi, I am having problems setting up my expert 24, I did ask via support in GCC club but got no reply. My cutter is in GCC usb mode, when I press pause and origin set to change the mode no lights show up. What do I need to do please to set it to common mode usb
Francisco Sandoval hello, sorry for late response. I already transfer your mail to product department, I will reply to you as soon as possible if i get any answer back.
Francisco Sandoval Thank you for your purchase.You can download EX-24 driver on GCC Club.gccf.gcc.com.tw/gccclub/login.aspxYou should sign up first, and you can get more 3-month warranty extension.Select “Drivers” and select the model you purchased to download the driver.Best Regards
Hello, I need forward your question to tech support to help you. please email me your email, machine serial number and location to candy.chang@gcc.com.tw . thank you. or you can fill out the form as link below. when we receive your inquiry, the tech support will help you. www.gccworld.com/contact.php
+Mirna Lucas Hello, Thank you for your message. Please provide the machine serial number and location. We will forward the inquiry to one of our distributor near you to help.
I followed the instructions to cut from illustrator but it is not working. Also when I try to install the plug in using gcc ass installer its saying plug in not found
Hello Achyela, I checked with technical support people, I don't know which version of illustrator you are using. so I will recommend that you go to GCC club to DOWNLOAD the latest AAS plug in driver. Try it again. If still not work, please contact our local dealer, or provide machine serial number and your location. i will transfer your to your local dealer.
HELP!!! HOLA NECESITO AYUDA URGENTE! COMPRE ESTE PLOTTER, HICE TODA LA INSTALACIÓN EN LA COMPUTADORA, PERO AL REGISTRARME EN LA PAGINA PARA EL CÓDIGO ME DICE QUE ESTA VENCIDO. COMO HAGO EN ESE CASO?
Katheryn Hidroa Hola, I am sorry for our negligence.Can you provide us the serial number of the machine?We will ask local dealer to contact you for further assistance, gracias.please send to my e-mail address. candy.chang@gcc.com.tw thank you.
Hello Mirna, thank you for your message. here is the answer. “Unable to open port” means the connection port from PC to plotter is not properly setup. Maybe the driver is not setup correctly. Please contact with our local distributor to help or provide the machine serial number. I will forward it to one of our distributor near you to help. Thank you.
Miguel A. Arvizu Hi,DirectCut Mac AI Plug-in is compatible with MAC OS X 10.4-10.7 (operated with Adobe IllustratorCS2-CS5). You can find it in installation CD/DVD or download from GCC Club. Click “Drivers” and select Cutterà Othersà Mac Plugin. If you have more information, please let me know. thank you.
+mczaidejas Hi mczaidejas, Expert 24 driver is available on GCC club, please log in your GCC club account and click on the driver option on the left hand side, select the model that is correspoding to yours and then download it. If you do not remeber your account, please provide us your registered information, like email or ID, or you may need to sign up again. Thank you.
+Sticker Factory hello, thank you for your message, Please go to GCC Club gccf.gcc.com.tw/gccclub/login.aspx to sign up and download the latest driver. Thank you.
Dear Lore Castaño, We would suggest using Parallels Desktop if you want to work on mavericks. For the plug-in software, it is applicable for Illustrator Version up to CS6. If there is any questions, please let us know. Thank you.
GCC LaserPro Hi, me also faced the same problem.. after installing Expert 24lx driver, and i am using with illustrator cs6, it won't send the file to print, i check in the printer properties, no document in queue.. my pc is windows 7/ windows xp. please help me..
You can go to Ports page under Printer Properties window to check if the cutter uses the same port with other device which causes the data fail to be sent, or you may need to contact your supplier for further assistance.
compre esta maquina de segunda mano y estoy desesperado , no me han podido dara soporte tecnico. tengo windows 10 y no existe ningun driver que pueda reconocer el dispositivo. ayuda por favor
hola tadabia no puedo descargar los driver ya estoy registrado pero me pide que vuelva a registrar el plotter pero no acepta el numero de serie del plotter no puedo descargar los driver
+george cruz hello, it's about web register problem, for saving your time, please provide your information for the following. web site register ID, PASS WORD and serial number. Sending the information to matt.hsu@gcc.com.tw he will help you to re-register.
Hello Maria, thank you for your message. I have two solutions for you. one is you can go to our GCC CLUB to download the driver, software and user manual. another solution is please to find your local dealer to help you. or you want to leave your mail and machine serial number. I can pass your information to the local dealer. gccf.gcc.com.tw/gccclub/login.aspx
Hello Concetta, thank you for your message. Please contact your local dealer. if you can't find out your local dealer. Please leave your serial number, email address and your location to us. we will pass your information to the local dealer to help you.
+david spain Hello David, Could you provide us your e-mail address, I will transfer your message to the local distributor. thank you for your interested in our product
Hola el plotter es un verdadero dolor de cabeza. no puedes descargar los driver de el gcc club por que la garantía esta vencida y el soporte técnico MALO Alguien tendrá los driver de el plotter ex 24 para instalarlo en un windos 7 profesional gracias
+george cruz Hi George,Have you already registered on GCC Club? One machine serial number can be signed up once.You can download the latest driver on GCC Club, and the route is Drivers-> Cutter -> Expert 24-> Driver (LPT) or (USB).If you still cannot download, please provide your machine serial number to us for further help.Thanks.
+george cruz Hello, George, we found your ID number is a little bit different in our record. we need to confirm you are the same person who registered before. please provide your ID and Email to matt.hsu@gcc.com.tw, we will register the machine for you. sorry for inconvenience. thank you.
+george cruz Hello George, we have been sent you a mail and have verified your ID and password in Jan. 8 2016. please check the mail. more question. please let me know. okay.
Hello Cleo, thank you for your message. About your question. Here is the answer. Please go to GCC Club to download the latest driver, which is compatible with CorelDRAW X7 gccf.gcc.com.tw/gccclub/login.aspx if you have more question, you can contact local distributor near by you to help you. thank you.
Hello Jose, thank you for your message. YES, the drivers can use in windows 10. please download the latest version from GCC Club. gccf.gcc.com.tw/gccclub/login.aspx. Hola Jose, gracias por su mensaje. Sí, los conductores pueden utilizar en Windows 10. Por favor, descargar la última versión de GCC Club. gccf.gcc.com.tw/gccclub/login.aspx.
compre esta maquina de segunda mano y estoy desesperado , no me han podido dara soporte tecnico. tengo windows 10 y no existe ningun driver que pueda reconocer el dispositivo. ayuda por favor
Hello, you can register gcc club to download the driver. I paste the driver on the dropbox, you can download from the link below first. let me know if you have more problems. thank you. www.dropbox.com/s/jilp2q8mccm3mk1/All_Cutter_driver_V2.17-01.zip?dl=0
Hi Gage Cullum, thanks for your interests. Yes, GCC Expert 24 is Compatible with mac OS X 10.4-10.7 using DirectCut Mac AI plug-in software operated with Adobe Illustrator CS2-CS5.
Sorry for any inconvenience caused. Please let us know who the distributor was and we will let them to improve the service. Also, if you have any questions, you can feel free to contact our branch office in the U.S. Thanks!
hello, we are sorry for your problem. I will tranfer your problem to GCC branch office in U.S. thank you for your comment.
Hello, I have a GCC EX-24 and is having troubles when is working, like shutting down just in the middle of the work, even sometimes restarted itself and now it doesn't want to turn on. I would like to know how to fix it. I bought it four years ago.
Roberto Rivera Hello, Could you tell us your series number and contact information, we will pass it to distributor near you to help. thank you.
hi, i just bought this machine and registered to the gccclub website, but where can i find the mac driver/illustrator plugin? thank you for your help!
Hello,Thanks for your question.
Now you can download the file on GCC Club.
The file is located at Drivers-->Cutter-->Others---> MAC plugin.
Note:
DirectCut Mac AI Plug-in is compatible with MAC OS X 10.4-10.7 (operated with Adobe Illustrator CS2-CS5).
If you want to use Adobe Illustrator CS6 on your MAC, you may need Parallels Desktop software,
Window OS and Windows based Adobe Illustrator CS6 to install Windows OS in your MAC computer
and run Windows based software under MAC computer.
Hi, where I can find driver for jaguar III?, in the club site only found jaguar iv
Hello, you can find the driver for Jaguar III as well in gcc club. here is the dirver I just download from gcc club and I put it on the link below. drive.google.com/drive/folders/1Qim55ASHmVM8EcpXoB7J1PyfyN6PkEoh?usp=sharing
I need step by step instructions to setup on my Mac. I cannot install anything on my Mac :(
+Jes Rudderow
Hi Jes, There are two software to support Mac, Sure Cuts A Lot and DirectCut.Sure Cuts A Lot is an application software which is compatible with Mac OSX 10.6 - 10.11.Please contact your local dealer to buy this optional item.DirectCut Mac AI Plug-in is compatible with MAC OS X 10.4-10.7 (operated with Adobe IllustratorCS2-CS5). If you want to use Adobe Illustrator CS6 on your MAC, you may need Parallels Desktop software,Window OS and Windows based Adobe Illustrator CS6 to install Windows OS in your MAC computer and run Windows based software under MAC computer.You can download on GCC Club (gccf.gcc.com.tw/gccclub/login.aspx) for free.The Download route is Drivers->Cutter->Others->DirectCut. Or you can find it on your installation CD.
Hi,
I am having problems setting up my expert 24, I did ask via support in GCC club but got no reply. My cutter is in GCC usb mode, when I press pause and origin set to change the mode no lights show up. What do I need to do please to set it to common mode usb
+malt51 hello,
Please provide the machine serial number. It might need to upgrade the main board in order to have
it support 64bit USB connection.
hi hello. do you have driver for windows 10.?
is there a installation file that you can download for the expert 24 for windows 64bit? because my computer dont read discs anymore...
Francisco Sandoval hello, sorry for late response. I already transfer your mail to product department, I will reply to you as soon as possible if i get any answer back.
Francisco Sandoval
Thank you for your purchase.You can download EX-24 driver on GCC Club.gccf.gcc.com.tw/gccclub/login.aspxYou should sign up first, and you can get more 3-month warranty extension.Select “Drivers” and select the model you purchased to download the driver.Best Regards
could not initialize installation. file size espected=545117, size returned=551728 ... on windows 10 drivers doesnt work
Hello, I need forward your question to tech support to help you. please email me your email, machine serial number and location to candy.chang@gcc.com.tw . thank you. or you can fill out the form as link below. when we receive your inquiry, the tech support will help you. www.gccworld.com/contact.php
Compatible with mac?
is there a windows 10 version of the drivers for my expert 24????
+kostas poul Hello Kostas, thank you for your message.
Please sign up and download the latest driver on GCC club gccf.gcc.com.tw/gccclub/login.aspx
.
hello, i plug in the USB cable from the expert 24lx to the computer. but i believe it is not recognizing it. what should i do?
+Mirna Lucas Hello, Thank you for your message. Please provide the machine serial number and location. We will forward the inquiry to one of our distributor near you to help.
+GCC LaserPro ok thanks. i will do it
+GCC LaserPro where should i send thr serial?
+Mirna Lucas hello, Mirna, you can send to me. here is my address. candy.chang@gcc.com.tw. don't forget to leave your location. thank you.
+GCC LaserPro ok. i did send you a email
I followed the instructions to cut from illustrator but it is not working. Also when I try to install the plug in using gcc ass installer its saying plug in not found
Hello Achyela, I checked with technical support people, I don't know which version of illustrator you are using. so I will recommend that you go to GCC club to DOWNLOAD the latest AAS plug in driver. Try it again. If still not work, please contact our local dealer, or provide machine serial number and your location. i will transfer your to your local dealer.
HELP!!!
HOLA NECESITO AYUDA URGENTE! COMPRE ESTE PLOTTER, HICE TODA LA INSTALACIÓN EN LA COMPUTADORA, PERO AL REGISTRARME EN LA PAGINA PARA EL CÓDIGO ME DICE QUE ESTA VENCIDO. COMO HAGO EN ESE CASO?
Katheryn Hidroa
Hola, I am sorry for our negligence.Can you provide us the serial number of the machine?We will ask local dealer to contact you for further assistance, gracias.please send to my e-mail address. candy.chang@gcc.com.tw thank you.
what does it mean when it says Unable to open port (0.0.0.0)?? help
Hello Mirna, thank you for your message. here is the answer.
“Unable to open port” means the connection port from PC to plotter is not properly setup. Maybe the driver is not setup correctly. Please contact with our local distributor to help or provide the machine serial number. I will forward it to one of our distributor near you to help. Thank you.
Where can i download the direct cut plug in? I can't find it in the page. Thanks
Miguel A. Arvizu
Hi,DirectCut Mac AI Plug-in is compatible with MAC OS X 10.4-10.7 (operated with Adobe IllustratorCS2-CS5). You can find it in installation CD/DVD or download from GCC Club. Click “Drivers” and select Cutterà Othersà Mac Plugin. If you have more information, please let me know. thank you.
From where I can download? there is not in the club.
Miguel A. Arvizu
You can find it from DriversàCutteràOthersàMac plugin. thank you.
Hello i need drivers and but i have lost my cd, i think i registered on gcc club, how can i download them?
+mczaidejas
Hi mczaidejas, Expert 24 driver is available on GCC club,
please log in your GCC club account and click on the driver option on the left
hand side, select the model that is correspoding to yours and then download it.
If you do not remeber your account, please provide us your registered
information, like email or ID, or you may need to sign up again. Thank you.
buen dia, mi pc se actualizo a Windows 10, tendrán los drivers para que funcione el plotter expert 24?
+Sticker Factory hello, thank you for your message, Please go to GCC Club gccf.gcc.com.tw/gccclub/login.aspx to sign up and download the latest driver.
Thank you.
it works on mavericks? You should update this plugin to work in AI CS6
Dear Lore Castaño,
We would suggest using Parallels Desktop if you want to work on mavericks. For the plug-in software, it is applicable for Illustrator Version up to CS6. If there is any questions, please let us know. Thank you.
GCC LaserPro Hi, me also faced the same problem.. after installing Expert 24lx driver, and i am using with illustrator cs6, it won't send the file to print, i check in the printer properties, no document in queue..
my pc is windows 7/ windows xp. please help me..
IBRAHIM IDRIS I am sorry that I just see your message. I will transfer your mail to other people then reply to you as soon as possible.
You can go to Ports page under Printer Properties window to check if the cutter uses the same port with other device which causes the data fail to be sent, or you may need to contact your supplier for further assistance.
Hi many thanks for the help.. but no problem when I try with corel draw X6 , all goes well.. just cannot use with illustrator cs6 now
cant send job to print on the lx
compre esta maquina de segunda mano y estoy desesperado , no me han podido dara soporte tecnico. tengo windows 10 y no existe ningun driver que pueda reconocer el dispositivo. ayuda por favor
hi. you can download the driver from GCC website. if you need help, please fill out the form, we will help you. www.gccworld.com/download.php
by the way, this is old CZcams accound. here is a new account for your reference. www.youtube.com/@GCCWorldcom
hola tadabia no puedo descargar los driver ya estoy registrado pero me pide que vuelva a registrar el plotter pero no acepta el numero de serie del plotter no puedo descargar los driver
+george cruz hello, it's about web register problem, for saving your time, please provide your information for the following. web site register ID, PASS WORD and serial number. Sending the information to matt.hsu@gcc.com.tw
he will help you to re-register.
How to intall gcc expert 2 in flexi 8.1
hi!!! i have a problem with theCD is lined, i need a numbre or some people that can help me
hello, Maria, I already pass your problem to customer service, when I get solution I will reply to you. sorry for inconvenience.
Hello Maria, thank you for your message. I have two solutions for you. one is you can go to our GCC CLUB to download the driver, software and user manual. another solution is please to find your local dealer to help you. or you want to leave your mail and machine serial number. I can pass your information to the local dealer. gccf.gcc.com.tw/gccclub/login.aspx
I lost the ggc installation cd....!!!
Hello Concetta, thank you for your message. Please contact your local dealer. if you can't find out your local dealer. Please leave your serial number, email address and your location to us. we will pass your information to the local dealer to help you.
hola nesecito urgente un portacuchilla de este plotter no saben adonde vende en nicaragua o por donde encargarlo
+david spain Hello David, Could you provide us your e-mail address, I will transfer your message to the local distributor. thank you for your interested in our product
+GCC LaserPro este es mi dirrecion de correo Bjeffyalfredo@yahoo.com
+david spain thank you David.
Hola el plotter es un verdadero dolor de cabeza. no puedes descargar los driver de el gcc club por que la garantía esta vencida y el soporte técnico MALO
Alguien tendrá los driver de el plotter ex 24 para instalarlo en un windos 7 profesional gracias
+george cruz
Hi George,Have you already registered on GCC Club? One machine serial number can be signed up once.You can download the latest driver on GCC Club, and the route is Drivers-> Cutter -> Expert
24-> Driver (LPT) or (USB).If you still cannot download, please provide your machine serial number to us for further help.Thanks.
hola el numero de serie es J72037
URGE DESCARGAR LOS DRIVER
gracias
+george cruz Hello, George, we found your ID number is a little bit different in our record. we need to confirm you are the same person who registered before. please provide your ID and Email to matt.hsu@gcc.com.tw,
we will register the machine for you. sorry for inconvenience. thank you.
hola ya mande un correo con mis datos y los de el plotter
+george cruz Hello George, we have been sent you a mail and have verified your ID and password in Jan. 8 2016. please check the mail. more question. please let me know. okay.
Can't help please window 7 com port setup name please GCC expert 24
Hello, can you leave your machine serial number, email, and location? I will forward your problem to tech support to help you.
Como conductor CONSEGUIR posso aas COMPATIVEL x7 com Corel
como posso conseguir driver aas compativel com corel x7
Hello Cleo, thank you for your message. About your question. Here is the answer.
Please go to GCC Club to download the latest driver, which is compatible with CorelDRAW X7
gccf.gcc.com.tw/gccclub/login.aspx
if you have more question, you can contact local distributor near by you to help you. thank you.
saludos! como puedo conseguir los controladores para usarlo en windows 10?
Hello Jose, thank you for your message. YES, the drivers can use in windows 10. please download the latest version from GCC Club. gccf.gcc.com.tw/gccclub/login.aspx.
Hola Jose, gracias por su mensaje. Sí, los conductores pueden utilizar en Windows 10. Por favor, descargar la última versión de GCC Club. gccf.gcc.com.tw/gccclub/login.aspx.
Ok, Thank you
You are welcome. if you have another question. please feel free to ask. have a good day
@@GCCLaserPro thats fake , the windows 10 drivers dont work ...
@@MrEDUARDOGONSALEZ Please go to the gcc club to download the latest version for win10.
I sent a mail to your personal message.please check it out. thank you
preciso driver win 10 64bits
Hello, if you need driveri, please go to gcc website to downlaod www.gccworld.com/download.php
compre esta maquina de segunda mano y estoy desesperado , no me han podido dara soporte tecnico. tengo windows 10 y no existe ningun driver que pueda reconocer el dispositivo. ayuda por favor
Hello, you can register gcc club to download the driver. I paste the driver on the dropbox, you can download from the link below first. let me know if you have more problems. thank you.
www.dropbox.com/s/jilp2q8mccm3mk1/All_Cutter_driver_V2.17-01.zip?dl=0
Tengo el mismo problema. Lo pudiste solucionar?