My REAL United POLARIS Business Class Flight

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  • čas přidán 11. 10. 2018
  • United invited me to try out their new Polaris Business Class on their B777-300/ER. Opinion and views are my own.
    I flew United new B777-300/ER from Hong Kong to San Francisco. I also visited the United Arrivals Lounge and the new United Polaris Lounge at SFO.
    In this video:
    1:03 United Club Hong Kong
    2:11 United B777-300/ER Polaris Business Class flight to San Francisco
    11:14 United Arrivals Lounge San Francisco
    11:52 United Polaris Lounge San Francisco
    More About United on my Blog:
    samchui.com/category/united/
    United old B747-400 photo credit: Andrew Hunt
    www.airliners.net/user/andyhu...

Komentáře • 482

  • @wendysmith4618
    @wendysmith4618 Před 5 lety +114

    Thank you all for the positive comment ..I do hope I have the chance to serve each of you ...
    My utmost gratitude
    Wendy 😁

    • @doodlingdaisies
      @doodlingdaisies Před 4 lety +5

      I flew out of San Francisco to India just a few days after this video came out. My flight was delayed almost all day, was in the Polaris lounge for most of it. I met Wendy, she made me a paper plane also! Wonderful experience, made the long delay much better. Thank you!

    • @Michael9-23-15
      @Michael9-23-15 Před 4 lety

      I fly out of SFO to Taiwan at least two times a year, but I have only had the pleasure of the poor man's United lounge. Maybe I will receive a pass from United on my next trip in February? Merry Christmas and a happy New year of traveling with the friendly staff of United Airlines.

    • @afprincess7622
      @afprincess7622 Před 3 lety

      You seem like the fun aunty we all love to have...😊

    • @amyblack9251
      @amyblack9251 Před 3 lety

      Thanks for representing our (UA/IAH based) airline well. 1990 hire.

    • @christopherdavis575
      @christopherdavis575 Před 3 lety

      @Wendy Smith & @Sam Chui: When will the Polaris Lounges re-open and when will the full Polaris dinning service return on flights? I know that the lounges have been closed due to Covid and the dinning service has been changed to boxed meals. I have several trips scheduled this year and I am planning on flying Polaris if the full service is open. Traveling to Paris & Rome in November. Canceling a trip to Tahiti because the islands are close to outside vacation travelers but I'm planning other trips. Thanks your your help.

  • @CurtisCT
    @CurtisCT Před 5 lety +4

    What amazing personnel! Friendly, informative, professional, relatable, basically everything customer service should be.

  • @LTBOWLES
    @LTBOWLES Před 5 lety +109

    Wendy the Bartender t-o-t-a-l-l-y steals the show!!!!!

  • @chrisrosen3490
    @chrisrosen3490 Před 5 lety +2

    There is something about you Sam, you are always in such a great mood and you are such a positive person. You make my day with your awesome attitude. You are such an amazing person and you should truly be proud of yourself. You make me happy.

  • @Mustafiz1972
    @Mustafiz1972 Před 5 lety +103

    Great video. I particularly liked your interaction with Cookie and Wendy. You are a good man, Sam. People warm up to you.

    • @DanielSadjadian
      @DanielSadjadian Před 5 lety

      Yeah I really like how he's so friendly with everyone.

  • @bazzlegee299
    @bazzlegee299 Před 5 lety +7

    As much as.i could never afford this lifestyle I really.enjoy watching these videos they are calming and relaxing

  • @staceyhayes2586
    @staceyhayes2586 Před 5 lety +1

    Sam, the minute you walked onto the airplane United POLARIS, you can see the happiness and memories on your face!!! I like to watch your video’s, but this is special because you always talk about how your mom and dad took you on your first flight on United and now that your a grown man, your still so happy to be flying on United, good for you!! Enjoy your flight, looks like fun and the food looks amazing!!

  • @Michael9-23-15
    @Michael9-23-15 Před 4 lety +1

    I want to thank United for being my first carrier to Hong Kong and many trips to Taiwan. Thank you for making wonderful memories multiple times every year.

  • @KAMU13
    @KAMU13 Před 5 lety +2

    Wendy and Cookie are so awesome!! No hard feelings, Sam, you're fantastic too for bringing them to focus.

  • @AllyMcLesbian
    @AllyMcLesbian Před 5 lety +4

    Cookie and Wendy are the kinds of people that make sure I keep flying United. Well done! And just like you, Sam, I always consider United to be my "first aviation love."
    I can also second the Polaris bedding being absolutely comfortable - I flew on the old First Class seats but the bedding made it super comfortable, and it was clearly superior to the paltry bedding I had received on Asiana Business Smartium.

  • @lctransit7233
    @lctransit7233 Před 5 lety +1

    Have been waiting for this United Polaris video for years! Thank you so much Sam!

  • @PeterU571
    @PeterU571 Před 4 lety

    This video is excellent, and has me a little choked up. I use to make this journey from EWR to HKG three times a year, but now with Covid-19 things are on hold. United is an awesome airline, and I think about all the wonderful employees who make it so! Pray they all hang in there until this pandemic passes. Stay strong!

  • @c4j708
    @c4j708 Před 5 lety +2

    Thanks for another great video Sam. I'm only 14 so can't travel like you but you keep me so enthralled and addicted to aviation and I live your videos. Keep up the great work mate!!! Thanks again!!!

  • @craigjackson2428
    @craigjackson2428 Před 5 lety +1

    Great upload!!! Back in the 80s, 90s, United was my airline for Trans Asia Pacific trips including Hong Kong. Thanks to United, I was able to fly into the old Kai Tak airport with its world famous checkerboard approach via the 747s. I too love Hong Kong with Chek Lap Kok Airport.

  • @andrewleung7107
    @andrewleung7107 Před 5 lety +2

    Great video as always.
    This video really calls back my memories, when UA has a relatively big presence in HK. You could find 7+ UA flights in HKG daily. It’s also my mum who brought me into the passion of aviation. Haven’t flown United since my mum left UA(pre-merger) ten years ago. I’m still jealous that she got the chance to fly the 747SP across the Pacific XD

  • @zadejustin3576
    @zadejustin3576 Před 5 lety +2

    I was just at SFO spotting planes and seen a lot of the United 777-300s. I love the sound of that Ge90 start up 👌🏼. Great vid Sam! I hope to see you one day in my travels!

  • @sf4d9rman
    @sf4d9rman Před 5 lety

    Love your videos from lounges to flights keep it up good job Sam👍🏽

  • @williamyqb
    @williamyqb Před 5 lety +1

    Wendy the Bartender steals the show!!!!!

  • @williamma3483
    @williamma3483 Před 5 lety +1

    You're so lucky! What a wonderful trip!

  • @StMyles
    @StMyles Před 5 lety

    United always have a classy lounge Expensive, but Classy. Thanks for sharing Sam.

  • @isaacseuren9912
    @isaacseuren9912 Před 5 lety

    Sam great video once again. Take easy and stay well you wouldn’t want to get sick. Keep up the great work and have a well deserved rest.

  • @mitchelltaydus818
    @mitchelltaydus818 Před 5 lety

    Thank you Mr. Sam Chui for flying United! I really enjoyed watching the video and appreciate you giving a honest review about Polaris business class.

  • @khaoyaitourguidebyapple9943

    Thank you Sam for the another great episode , you are really inspired me.

  • @shawnz241
    @shawnz241 Před 5 lety

    That was an awesome video! It’s always nice to fly an old favorite and be pleasantly surprised.

  • @Richard_in_sydney
    @Richard_in_sydney Před 5 lety +15

    first time to see the photo of a young Sam Chui with your kind mother. :-)

  • @shukankanuga1755
    @shukankanuga1755 Před 4 lety +2

    United polaris is awesome, the sundaes are good, the meals are good, and I got the bedding was amazing. It made my whole travel experience better. Keep it up united!

  • @s2v8377
    @s2v8377 Před 5 lety

    Hi Sam, excellent video!!! I am so happy you did a review of United's Polaris service. They're a great airline which doesn't get enough credit for all the improvements they've been making to their product and service. United also has some wonderful employees like the FA on your flight. I am also so happy to see United and Delta with a comparative product to the worlds bet airlines.

  • @Torrie97400
    @Torrie97400 Před 5 lety

    Hello Sam, again an awesome video. Great crew on flights and in the lounge. It’s a product to try.

  • @myunggunkim200
    @myunggunkim200 Před 5 lety

    Sam
    You are great man.
    Enjoy your trip all the time.

  • @warrenrutherford3000
    @warrenrutherford3000 Před 3 lety

    Thank you for a great video. love United and HKG. I flew a few times on UA from LHR to HKG via Delhi when they were doing the round the world route. Loved it.

  • @meaningwhat8371
    @meaningwhat8371 Před 5 lety

    Nice...your interaction with the staffs make the video more warm...

  • @elisabethduplessis4447
    @elisabethduplessis4447 Před 5 lety +1

    Bonjour Sam pouaaà super le petit cocktail et wendy à était super agréable j'ai bien aimé l'hôtesse dans l'avion bien que ce soit son rôle elle était souriante et sincère, j'ai trouvé très luxueux le salon polaris merci Sam pour ce partage 😉😉😉😉😉😉

  • @golfgolf7692
    @golfgolf7692 Před 5 lety +1

    Man that was an awesome video, thank you very much. I'm always nervous when experienced flyers fly North American carriers and your comparing to the likes of Cathay, Singapore and Emierates. I know because it's always going to be tough but when they can compete with those guys not really beat but when they can compete... it's good !

  • @larasdeaziska248
    @larasdeaziska248 Před 5 lety

    Hi, greetings from Indonesia!
    I like how you give the explanations, how you interactive with people and also on camera. I like it!
    Anyway, I am one of United Airlines Indonesia staff. Thank you for enjoying at United and hopefully we already served you better😊

  • @neallavelle2809
    @neallavelle2809 Před 5 lety

    i have been waiting for this video since united came out with polaris
    thank you Sam

  • @smoovay
    @smoovay Před 5 lety

    Sam, great video. I was fortunate to travel on UA's first Polaris flight from HKG to SFO in 2016, and I must say the service has improved in the two years since it has launched.

  • @seth556
    @seth556 Před 5 lety

    Hey Sam, I really liked your sped up portion of the take off. Some spend 5 minutes showing the take off which is nuts, and some don’t show it at all which makes me feel like I’m missing out. Yours was just right, showed it without me getting bored.

  • @stevedgrossman
    @stevedgrossman Před 5 lety

    So much fun watching your vids!

  • @Rickster80
    @Rickster80 Před 5 lety

    Brilliant in-depth video Sam and readily impressed with United Airlines Polaris

  • @eddiecheung7795
    @eddiecheung7795 Před 2 lety

    It is great to see United advertise it's unique business class. Have been flying United for more than 30 years, still my most favorite airline. It takes very good care of its loyal frequent flyer. Thanks United.

  • @Teddy_Bass
    @Teddy_Bass Před 5 lety

    Look at the effort that has gone into this video. Great stuff man

  • @Owners1
    @Owners1 Před 5 lety +1

    I was hoping you would make a Polaris video! My first ever business class flight is on Tuesday with Polaris and now I am even more excited. Great video as always, Sam

  • @wendysmith6766
    @wendysmith6766 Před 5 lety

    Hi Sam, thanks for taking time to visit Polaris, a customer came in today just to take a picture with the bartender on you video.Pretty flattering to say the least . I had so much fun with you making the video that day 😃

  • @calummccreath4740
    @calummccreath4740 Před 5 lety

    It would be awesome to see the older generation first and business class products you have flown back in the day!

  • @vajayna_eklhabouh
    @vajayna_eklhabouh Před 5 lety

    1:49 LOL @ the lady eye rollin hahaha

  • @theunitedflight6487
    @theunitedflight6487 Před 5 lety

    I've already been in polaris before. It was amazing!!!

  • @davidshipp7363
    @davidshipp7363 Před 5 lety

    Really nice review! I have not flown United Polaris I assumed it was just like Delta One but Polaris seems to take it up a notch particularly with the lounges and inflight service. I love Hong Kong too and have been a Millage Plus member also since age 12!

  • @wwommy
    @wwommy Před 5 lety +14

    YOU ATE YOUR VEGETABLES THIS TIEM

  •  Před 5 lety

    Hi Sam! I made some parts of this seats. Glad you enjoyed your flight!

  • @1975rello
    @1975rello Před 5 lety

    I had forgotten about United ......seems like they have really lifted their game!

  • @alfredwhite4133
    @alfredwhite4133 Před 5 lety

    Great video as always!

  • @RachelWolman
    @RachelWolman Před 5 lety +4

    OMG love Wendy!! So cool!!

  • @andreasthomanek
    @andreasthomanek Před 5 lety

    Great People! So friendly!

  • @antonhei2443
    @antonhei2443 Před 5 lety

    Asking for a sundae after eating vegetables just a classic! Great video!

  • @benhuynh6067
    @benhuynh6067 Před 4 lety +2

    I’ve been to Polaris and believe me.Itsrelaxing

  • @alejandronavarro6643
    @alejandronavarro6643 Před 4 lety

    Sam interesting you mentioned United has a special place for you, i have been three times in the US always with United (very special for me too). EWR and IAH greetings from Costa Rica

  • @elienasrallah1114
    @elienasrallah1114 Před 5 lety

    I love all your video Sam.

  • @rauldelgado5020
    @rauldelgado5020 Před 5 lety

    Way to go United !!! Best airline ever !!!

  • @juanbreve7759
    @juanbreve7759 Před 4 lety

    So amazing; Great video.!

  • @Ilaya593
    @Ilaya593 Před 5 lety +8

    Wow, this is a great vlog, Sam! I love those gel pillows, too! This video reminds me of the old UA844/845 TPE-SFO (now it's called UA871/872) which I take alot. Yes, UA seems to have the right product with Polaris. I'm not a fan of those bulky tin boxes, though. Like you, I also have a soft heart for United. Yeah, I miss the 747-400 already! I remember riding them (when they still had their old colorful livery) into Kai Tak passing all those apartment buildings. I could even see people hanging their clothes on the balconies as the plane whizzed by! Haha! But the approaches over the bay was always dramatic! Btw, on approach into SFO, did you ever notice the words FOSTER CITY spelled out in big letters on the ground as the plane banks to the left? United Airlines is making progress and I sincerely wish Oscar Munoz and the UA family all the very best! I know haters are gonna hate, but I don't care. Thanks again for a great vlog, Sam!! From a loyal subscriber. 😊 🇹🇼🇺🇸🇵🇭

    • @Michael9-23-15
      @Michael9-23-15 Před 4 lety

      I take the same flight often as well, and always have a great staff on board.

  • @zhurongwang912
    @zhurongwang912 Před 5 lety

    The light in the cabin looks very nice~

  • @lorilubin8817
    @lorilubin8817 Před 5 lety

    Sam, you take after me. i fly United all the time. I've been visiting the cockpit since 1985. I love Channel 9. In fact pilots have put it on because of me. I make friends with the flight attendants as well & it's not unusual for me to fly with a pilot/flight attendant I've flown with before. To me, each flight is an experience and some flights stand out more than others like when I was on the final JFK-SFO flight in 2015. Keep making your videos. I enjoy watching!

  • @carldelic
    @carldelic Před 5 lety

    Those 747 ughhh my heart

  • @flyboysaviation8822
    @flyboysaviation8822 Před 5 lety

    Great video Sam!

  • @andybellais7954
    @andybellais7954 Před 5 lety

    Mister CHUI thanks for sharing👍

  • @MaxivanJoy
    @MaxivanJoy Před 5 lety +2

    enjoy it👍❤👍

  • @endeavor8
    @endeavor8 Před 5 lety

    My first class experience also on United, hope you enjoyed SFO and had some time to experience the city and not only at the airport.

  • @Bad_Karma1968
    @Bad_Karma1968 Před 3 lety

    Great vlog Sam

  • @hanj31
    @hanj31 Před 2 lety

    I love the United Polaris lounge. It is the best

  • @mustafizurrahmantonmoy8144

    Great video.i just love all the videos u upload.your vlogs are the best.can u make a vlog on Bangladesh airlines plz plz plz

  • @purushranganathan5057
    @purushranganathan5057 Před 5 lety

    we love your vidoes mr sam chui

  • @seunghoonlee7529
    @seunghoonlee7529 Před 5 lety +1

    Thanks for the good review. UA Polaris is one of my dream-flights! Hey Sam, don't you have next plan for fly with Asiana A350 or A380? They recenlty launched the airway from their home to BCN.

  • @LucFewerII
    @LucFewerII Před 5 lety

    Sam, love your videos. Do you have a list of your VLOG equipment? That lapel microphone at 10:30 is so cool!

  • @waqarsyed6641
    @waqarsyed6641 Před 5 lety

    Thanks for flying United

  • @ssimmons0602
    @ssimmons0602 Před 5 lety

    Thanks for the tip about the slippers! I was going to bring my own so I don't have to wear my running shoes for the entire 8 hour flight.

  • @BUSHARAFTRAVELZAD
    @BUSHARAFTRAVELZAD Před 5 lety

    Nice video Mr. Sam ... a comfortable long distance flight.
    I suggest you also start to fly on low cost carriers especially for short flights and give them your remarks and suggestions because there are people who can't afford paying for business class or some want to just jump in the cheepiest airline to reach there destination.
    Thank you.

  • @mehrabanimoh
    @mehrabanimoh Před 5 lety

    my duuuuude i could never get sick of you!

  • @craigwillis3372
    @craigwillis3372 Před 5 lety

    Great review as always Sam....is this the same United that continually gets dreadful reviews on Skytrax's website? Your flight looked great and I love the cockpit chats and also with the crew!!Well done as always and great to watch!

  • @fasalvkl
    @fasalvkl Před 5 lety

    Really awesome..

  • @zanem.7710
    @zanem.7710 Před 5 lety +1

    My mom was a flight attendant for United and she was based out of Hong Kong too because she loved the place so much

  • @joekuan777
    @joekuan777 Před 5 lety +3

    i just love wendy!!!! she is so cute!~!~!~!!~~

  • @Kaniela6759
    @Kaniela6759 Před 5 lety

    I flew Polaris to Beijing from Washington D.C. and back this summer. It was a wonderful experience! 👍👍😊

  • @kogalaber
    @kogalaber Před 5 lety

    omg, wendy! we need more of her!

  • @RealWorldCarReviews
    @RealWorldCarReviews Před 5 lety +1

    Excellent video Sam! I’d love to try United Polaris some time! Where do you get your music from when editing the videos, out of interest?

  • @christianbarse3824
    @christianbarse3824 Před 5 lety

    Great video. You should try SAS one day from Copenhagen.

  • @N3oNvP4nda
    @N3oNvP4nda Před 3 lety

    Love United Airlines!

  • @CGohStudio
    @CGohStudio Před 5 lety

    I love United a lot

  • @draajoor
    @draajoor Před 5 lety +1

    How happy are you to have 747 (k) followers Sam? :)

  • @indreshk3641
    @indreshk3641 Před 5 lety +106

    Sir
    I'm requesting to upload the video of Singapore to New York next, longhaul onboard SQ22/SQ21.
    Hope you went on the first flight yesterday.
    N hope it was enjoyable

  • @kylejonas3875
    @kylejonas3875 Před 5 lety

    Nice to see a positive United review

  • @m0s3
    @m0s3 Před 5 lety +4

    Love the video Sam, and I love that there is a woman first officer!!!

  • @craigwillis3372
    @craigwillis3372 Před 5 lety +1

    Wendy is magnificent!! Might just fly to SFO to get one of her cocktails

  • @elienasrallah1114
    @elienasrallah1114 Před 5 lety

    I am a loyal flyer of United airlines since 1988 never had any issue, Love you United

    • @random1267
      @random1267 Před 5 lety

      Elie Nasrallah United is trash. Most other airlines like Delta, Southwest, JetBlue, and Alaska, are better! United is also trash when flying internationally, unless it’s in business, where it’s mediocre.

  • @rudrakshsharma8260
    @rudrakshsharma8260 Před 3 lety

    5:30 Flight attendant : Apple pie, tiramisu and macaroons for dessert
    Sam: I'll have the sundae

  • @davidsong7852
    @davidsong7852 Před 5 lety

    Hi Sam, hope you can do a business class review on Air Italy (ex-Meridiana) soon.

  • @sjnavaid9341
    @sjnavaid9341 Před 5 lety +2

    747 thousand subscriber Sam!

  • @aehrr4247
    @aehrr4247 Před 5 lety

    ❤ United to the end!

  • @bryansidhu224
    @bryansidhu224 Před 5 lety +2

    WENDY IS AMAZING!

  • @technicalvideo1707
    @technicalvideo1707 Před 5 lety

    sir i just love you i love your attitude, you just amazing boss... Salamalikum.. Take care.

  • @justaviation8876
    @justaviation8876 Před 5 lety +3

    sam can yu make a video on the santiago to melbourne 787-9 dreamliner flight operated by latam chilie