DOLCE GUSTO - Common problems and how to fix them | Nescafe, Krups, DeLonghi
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- čas přidán 2. 11. 2020
- Hello guys and welcome once again to a new video.
I saw a huge interest in the past period for my videos regarding coffee machines. I assume this is because a lot of us are using more and more our machines in this period and eventually they break down.
That’s why I thought it will be a cool idea to share my repair experience and show you the most common Dolce gusto machines defects and how to fix them.
1. My Dolce Gusto machine has low water pressure. 0:45
2. My Dolce Gusto machine not pouring water/coffee 2:01
3. My Dolce Gusto machine is leaking water under the unit 2:49
4. My Dolce Gusto machine power button is flashing or turned amber 3:46
5. My Dolce Gusto machine start brewing and then turns off. 4:22
How to clean the diffuser needle : • DOLCE GUSTO - Not pour...
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1. My Dolce Gusto machine has low water pressure. 0:45
2. My Dolce Gusto machine not pouring water/coffee 2:01
3. My Dolce Gusto machine is leaking water under the unit 2:49
4. My Dolce Gusto machine power button is flashing or turned amber 3:46
5. My Dolce Gusto machine start brewing and then turns off. 4:22
Mine doesn't have the needle cleaner attached and doesn't pour any water
How can we order the blue piece? What’s the reference? Is it the same for all Mini Me versions (mine is different from the one on your video)?
Thank you in advance
Are you referint to the Box looking capacitor? If yes, you have to open your machine and see the exact value. It is usually between 220 and 600 nF.
@@benassy69 thank you for your advice
I’ll check. Any particular website you recommend the purchase?
It depends where you are located due to transport costs. Best solution is AliExpress or mouser.com
Adrian, thank you for generously sharing how to fix ☕ makers. I bought a new machine, but thanks to you I can send it back. Like my old one better!
Brilliant advice Adrian. I followed the instructions on cleaning the pin and fixed the problem. Great pity that the manufacturers could not have made the same guidance easily available when they sold the machine.
Thank you! The addition needle from machine and long press power button solving no water pouring issue! Thank you so much!
Thank you!! I am the happiest - thought I had to get rid of the machine but shes a true fighter! All fixed
True, I thinking the same thing if I should get rid of the machine if there's any problem
Thanks man! Great work.
When my Dolce Gusto was blinking red, I read on the web that un-powering the machine and powering it up again would work. And it did.
When we think about descaling a Philips Senseo, it is absolutely wrong to use vinegar. This will damage the rubber and pipes.
Only use the prescribed descaler liquid.
Thanks to you, I have just saved a Dolce Gusto Melody 2 which was turning off when making a coffe :)
Replacing that large capacitor that you have mentioned did the trick.
You are DA man. You saved my coffee and my sanity. Tried the vinegar trick on a Dolce Gusto Melody. Thanks. Subscribed.
Glad it was helpful! Take care!
Amazing video Adrian! Thanks for the tips as it help fix the issues with mine! 💪🏼💪🏼
Ooo. Tq. I bought a new one. Should discover your channel earlier. My old one cannot dispense water anymore. I thought spolit. Now I know why. Am going to repair it based on your tutorial.
I just fixed my machine by using that hidden needle! Thank you!
Thanks, Adrian! Best regards from Bulgaria.
First advice helped, thanks a lot mate! Have a nice weekend
Thank you Adrian, nice clear instructions, problem solved ☕️☕️☕️
Thank you Adrian, very usefull
Thank you for making this very helpful video. Especially in 4:20 part. I encountered similar problem, so I check the capacitor and turned out one of the capacitor is bad (the capacity was lower than stated). Finding the right capacitor is quite difficult in local electronic store. I have to bought it online from overseas. After replacing the capacitor my dolce gusto already back to normal.
could you please let me know the capacitor code? I got the same problem and i'd like to get it before taking it a part.
Usually it is a box capacitor 0.68 uF 275 Vcc or you can find it also as 680 nF 400 Vac
Thanks Adrian great video but my issue wasn't covered. My power button doesn't work at all. It's like there's no power at all. Is it the thermal fuse? Can you help please?
Worked a treat! Thanks.
Do you have the part number of the water caskets for the water leaking issue?
Fixed mine in seconds, much appreciated thank you so much.❤
Adrian thanks for sharing your experience with us. Mine is one n.v Nescafe dolce gusto genius. I bought it last year . Yesterday I went to make my expresso coffee and the power button is not working . I changed the plug but nothing happened, do you have one idea about this problem? Thanks.
Hi Adrian My dolce gusto is leaking water at the top. Your advice would be greatly appreciated. Thanks.
You are my hero thanks this tipps for piccolo.🎉😊
Hi Adrian, we replaced the 3 capacitors (we had the 5th problem), after remounting our DG MiniMe does not heat the water, what could be broken?
My machine is leaking water out the side of the coffee pod holder. It seems to pour normal then half way through the water backs up and pours out the side. I have replaced the part that the needle is located in. Any ideas?
Hi, today I use my machine as usual but I don't know what happened, water not coming and I stop the machine then try to open the cover to remove the capsule but cover not open everything stuck, can you help me please?
I’ve changed the washer but still my machine is leaking under it. Any other options to use please?
Many thanks
I bought the mini me dolce gusto. And when I go to make coffee, the lever trips its self off. So I only get a spit full of coffee. There is no trouble shooting for this. Can you help or anyone advise.
Hello, i have some problems with DOlce Gusto, the led is green but no hot water ? what can i do ? Thanks
Hi, I wonder if you can help my machine is broken, I thinks it’s more mechanical than electrical. It’s to do with the pod collector and when you push the bar down to pierce the pod. Can you help?
Thanx for workshop and help. I have a Color Dolce Dolce. The capsule holder does not pierce the coffee capsule when I close it. Help, I miss my coffee. Keep up the god work
I have the old KP160 model. I’ve followed everything recommended with unblocking with the pin but it just won’t work. It makes noise like it’s trying to pump but doesn’t take any water from the tank or pump anything out. Totally bricked. Then it flashes the descaling warning.
I read somewhere that it could be the solonoid valve that’s preventing this. But I just can’t find any replacements for such an old model 😞 let alone any that are cheap.
Hi, thanks for all your valuable information.
I accidentally dropped my coffee maker (about 5 inches). Now is not pouring coffee, not even making a sound. Goes on as normal. Would be any way to repair it? Thanks for your advise.
Hi Adrian thank you so much for the videos it's like having my papa again helping me fix!
My dolce gusto is the EDG200T PLUS I have no water flow power is fine but it's sat at my mom's house for several months during covid and I have it back now only no water flowing can you please help?
Hi Adrian, my dolce gusto coffee machine lights refused to be switched on. I have checked the electricity and the adapter. It's not the same machine like the one in video.
Thanks for the top tips.
The little handle that you push down to pierce the pod is loose on my machine and won't pierce pods. Can this be fixed?
I have a dolce gusto mini me that in cold is normal, but when I brew in hot water it turns off after couple seconds, it has 2 safety capacitor, change both?
can u help me please, I recently bought a refillable capsule but when i use it , it opened itself and pouring the coffee powder and water while extracting the coffee although I closed it very well before I start
A great video thanks
Hello, I have problem with kp1006, power buton dont lighting, I check inside, machine got power in all places but power buton dont lighting and can't turn on machine.
Do you maybe know what is problem, machine got smell and been hot and stop working
Thanks i fix it, you are the best
Hi Adrian !
I need help !
The rubber seal has been replaced The plastic transparent water tank is leaking water not from the coffee machine In the water tank ( KP100 600ml)
it includes a spring with a rubber sealing ring
how to replace this ?
Tommy
Mine was not pouring water and I did like you said but like think I have put the infuse wrongly and it is stuck inside would you help me please
Useful! Top men👍
hi, mine stays on while the hot/cold water selector is in position 0. connot disconect exept removing power plug
Thanks a lot it’s helped me
My old genio won't pour, but I can't try your solution because the lever or cover over the capsule is jammed.
On KP270A what does red light blinking and goes of mean
Hi Adrian,
Thanks for the helpful video. I have problem number 5, that you mentioned in your video, however I'm not sure where I can get a replacement blue capacitor.
Try Amazon
My Dolce Gusto machine power button is on top and need to replace it wont turn on ?
Bardzo dobry film, bardzo dobry angielski (z mocnym akcentem) ale wszystko zrozumiałe. Dzięki 👌
dear Adrian
I have a mini me that seems to have a capacitor issue. I have stripped the machine and remove the PCB There are 3 yellow box electronic component 2 large and one small which one is the "capacitor" as I cant see any capacitance markings. Could you please advise and if you have the capacitance so that I can purchase.
My machine dolce gusto mini me the lever is stucked how to fix it please
Hi Adrian, I bought a adapter so I could use kfee capsules also, but now the machine wont work with regular nescafe capsules. Can you tell me how to reset. It also wont run water. It will only doanything with the kfee adapter. Please help I am very poor and bought this used can't afford new machine
I changed the tank gasket of the Circolo and the Genio without opening the machine it was so simple ! Look for the video showing this in YT.
Great video
hi, at 4.55, where can i get this capacitor, please?
Where do I buy the gadget to repair water kick please
Hi Adrian, I have the De'longhi mini me and it only worked properly for around 1 week. regardless of which setting you have the slider set to, it only pours for around 10 seconds then stops as the lever switches back to the middle position. Happens the same on hot or cold setting. Any ideas? Thanks
Did you ever find a solution ?
Many thanks
Mine is auto turning off,where can I find that part to replace?
I descaled my Krups DG by tearing the plastics down, put the device upside down so the vinegar could reach the pump and it worked. But then I assembled it back again and pump was no longer working. I did check the fuse but it was fine. Maybe the pump broke down? Everything else seems to be working; the boiler, the button, there is power in the circuit ...
Why My Nescafe Dolce Gusto (mini me) Machine Power Button is flashing Red not go to Green ?
Hi Adrian, I can’t close the lever after I slide the pod drawer in. It was very hard to close lately and now can’t close it: can barely close it without a pod. Have cleaned needle and descaled but no luck. Any suggestions?
Had the same problem. It's due to a build-up of coffee grains and dried milk in the head just behind where the pod tray slides in. This stops the tray seating properly, which then stops the lever going down when the tray is in. Unplug the device, remove the water reservoir and then clean out the gunk with a damp dishcloth - mind you don't prick yourself on the needle! After a couple of cleans, insert/removal/re-insert of the pod tray you should find that the lever starts to drop properly again.
My dolce gusto krups switches off when i select the lever to hot works perfectly on cold also wasn't getting hot as before
Thanks, its helps
Thank you so much for this informative video. Mine does the last part but only when its in brewing hot water, i tried with cold and its ok. Is it the same thing?
Same here. Did you solve the problem ?
The water leak is it common as I fill it with water and it leaking water out without putting to the machine
Hello , my machine is locked cannot open it
Hello. My creativa dolce gusto has an error code 001. On the manual it comes up but with just a picture and I don’t get it. Any help?
I wanted to add that the picture on the error shows unplug, 30 minutes and plug again but I did that and still doesn’t work
Hi, my dolcegusto starts flashing red right away when i turn it on (not yellow or green) and it doesn't work. Can you tell me what I can do?
Thanks
Quick red flashing button not followed by a green light means hardware failure. Can be a faulty pump, magnetic sensor or something from the main board.
Hi bud great video my unit has problem where the top lever dose not hold over and stay in place you have to hold it . Says on the bottom type 9770
Hi ! Seems like you have a spring that got loose in the head of the unit. Might be an easy fix but to open and access that part of the unit is somehow difficult.
Hello thank you for your advise. My Jovia leaks water above the the pod holder, can you help with this please?
Take a look on my videos I have one addressing exactly this issue. Basically you have to change the diffuser plate but I have a video explaining how to fix it with 0 costs.
Bună ziua Adrian! Thank you for interesting videos. My machine ran well but it was leaking. So I opened my Mini ME KP120110 HG1-0516R and followed instructions to exchange clean sealing ring etc. After that I started the machine for use. Pushing the start button the lamp went from slow blinking red to green for heating. Just normal procedure. I switched the lever to right to start......quiet and the lamp went from green to quick red blinking. No noise but the heater worked and went hot. Neither I touched the pump nor the electrical connections. What went wrong? Can give me us a tip how to fix it? mulțumiri și salutări. Michael
Hello. Rapid red blinking means that something is wrong with one of the components. Maybe you have to bed a connector somewhere and now it does not make a good connections. Try pushing all connectors a bit and see after. Good luck!
@@benassy69 Thanks Adrian, finally, i have to admit, it was the not inserted capsule holder. After that it works fine again. Just in case somebody has the same problem. Great channel Adrian I will follow you!
I am glad you managed to figure it out. Enjoy your caffe!
I have the first module shown (black silver dolce gusto mini to be precise?) the capsule door is stuck. I thought I might need to clean the needle but I can not open the capsule door to reach the needle.
From experience the reason for stuck capsule door is old sticky coffee. You might have an old forgotten capsule in there. How to fix it. Give several hits on the head of the unit with your palm. This will produce a shock and release the capsule door.
@@benassy69 oh thank you for the quick reply!
I descaled it and after the fifth time I could finally open it.
Turns out there was a capsule in and I guess it did not pierce it right the last time i tried to use it.
Great news! Enjoy your coffee!
Hi Adrian, I am facing a problem with my newly bought Genio 2. The machine was dirty when I tried to use a reusable capsule, then I dismantled the machine and cleaned inside of it. After cleaning was done, and the machine was fixed back, the level doesn’t hold at either the hot or cold water side, but returns to the center instead, and the pump doesn’t work as well. Do you think if there is any part that has been damaged when I dismantled the machine? Thank you.
Hi. Make sure you have all the connectors pushed it firmly. Pay close attention to the switch connector and the one that says HOLD.
Thank you for your prompt reply. Will try it and confirm again.
Any suggestions on how to fix the pump? I mistakenly started de coffee machine withouth the water vessel on and it must have air inside. Tried to turn off and then start again later bot no luck. My machine is Dolce Gusto Esperta 2
Top the water thank an let it run for 20 seconds then stop. Do this step several times the pump will work again.
For the gasket, you don’t need to open the machine, use a small knife or screwdriver to loosen and free the gasket. You can put the new one in the hole in the same way. Saves having to unscrew anything!
Did you try ?
@@rifkitor2413 yes it worked perfectly
Sorry where do you buy the gasket?
@@evesis40 I bought it from Amazon in uk it was £3.00
Did you had problems with coffee starting to pour out, only to stop, often with a bit of a pop, then it starts leaking on the sides of the pod.
It seems on settings of 3+ (delonghi piccolo), that happens more. If the coffee is shorter, it will probably be okay.
Hello Adrian, I have such a question, if the diffuser was inserted incorrectly (not at an needed angle) and now the front part of the difusser is holding and the rear is not, can I get it down? I tried to get into this little hole with a paper clip, but it doesn't open so easily now.
Eventually you will get it out. Push gently on the tab with the paper clip and try to wiggle the diffuser while doing it.
@@benassy69 thank you for your answer, I'll try it this way
Hi Adrian! I have a Dolce Gusto machine that I forgot about. It has been sitting unused for years. I took out the filter and cleaned it, the hole was just a little bit dirty. The motor is working (I can hear it) but no water is running through the machine. What else can I do? I tried to hold the start button but it never turned yellow. Please help!
I thing you have an air lock in the pump. Fill the water tank all the way to full. Remove the diffuser an let the unit run for 1 minute than stop it let it 2 minutes sit for the pump to cool down. Than try again untill the water will come thru. Add vinegar in the water for discaling.
I clean nidle but my dulce machine is not taking water inside in machine
Thank you for your clear videos. I have an issue with my nescafe dolce gusto Delonghi. I use the machine mostly to make cappuccino and suddenly I start to find milk pouring out of the base. If I don't check every day, after a couple of days I find... cheese under the machine and over the top where the machine is. What can I do?
Your problem is with the diffuser plate. Buy a new one and change it.
My Dolce keeps problem when the water is empty/drain n the lights flashing
Hi, my dolce gusto mini me not pouring water and then the light flashing red and green light. I already tried cleaning the tip but still not working, any advice how to make my dolce gusto work again?
You have an air lock. Fill the tank at full pull the lever to hot or cold water. Let it do that for half a minute. Then repeat. Eventually the water will flow.
Hello Adrian, My machine model is piccolo xs. The capsule holder was stuck and cannot pull it. Could you please advice?.Thanks.
Hi. Had this problem several times. Try giving it a smack over the head of the unit and wiggle the capsule holder. It will eventually get out.
@@benassy69 yes Adrian. I have tried but still cannot pull capsule holder. Is there any other way? Please kindly advice.Thanks.
You can do it , the hard way. Open the unit and try pushing up the diffuser plate with a screwdriver.
Hello, I have a dolce gusto esperta 2. I went to use my machine after 6 months and the light turns green, but there is no pumping sound and no water comes out when I press either hot or cold button to brew. It seems like the pump does not work at all. I owned my machine for 5 years and have never descaled it. Is it too late to descale?
Your problem is the Hold sensor. In the capsule try there is a small magnet. Maybe you lost that magnet.
How do u unjam a pod
White vinegar or i use lemon juice you buy in the supermarket also you can do this to your diffusers that clog up works wonders
Hello my pump doesn’t do anything at all when I turn the switch to cold or hot water…. Would that be a motherboard problem? Thanks!
I had that problem befofe, my pump was done, so i bought another machine.
I have an Esperta 2 where the pump doesn't make the normal sound anymore. It has a buzzing noise and water is barely dripping. I think it ran out of water while someone was trying to make a coffee. I tried everything but it just keeps buzzing on both hot and cold brew options. Any ideas? Or is it time for a new one? They are very expensive and hard to find in the United States since they've been discontinued years ago and the 110v models are rare. Thanks.
P.S. I also speak Romanian.
Salut Adi. I will answer in english maybe this will be useful for others. Based on your described simptomes i presume is the pump spring got broken. I don't have a video on it because I do not have a unit with this fault to do it. Search on YT for pump repair and if I remember correctly there was one showing exactly this. It is a easy fix if you manage to remove the pump from the machine. Mult noroc!
@@benassy69 salut Adrian. I found the problem with my pump. The built-in diode was shorted, so I added a 3A rectifying diode in series on one of the wires that feed the pump and it's as good as new.
Great job! Enjoy your caffe!
I have a Dolce Gusto device. The model is type 455T. The SKU is
5513290351/12819-S900202. The issue that I am having is that when I try to brew anything, the machine sounds as if it is trying to work, however after a few moments it stops and the power button begins to flash red and green along with the bar display flashing green as well. This occurs whether I try to brew hot or cold items. I have made sure that the water tank was full. I have used the cleaning needle to clean the injector. I do not know what else could be the issue. Any help or advice would be greatly appreciated. Thank you in advance for your anticipated support with this. Have a great day.
Hi. Red and green means no water is reaching the pump. Therefore you have either a air pocket of the pump is not making vacum. Ope. The unit and force some water into the hose before the pump. You may jump start it.
@@benassy69 How would I do that?
My Gusto machine lever doesn't lock, so water flow stops & the light starts to blink red.
Hi Adrian,
our machine flashes red and then the light goes off. It eventually works once this has happened about 11 times. is this a capacitor or heating up issue?
it does the same for me, how do I fix it?
Hi Adrian, my doce gusto mini me machine works fine on cold water. But when I flick the hot water it starts up for a split second and turnds off completely as if the power button was not pressed.I see that some other users asked similar questions in the comments. I'm not sure if I missed your response or is it a problem not financially worth trying to fix? I don't like throwing electrical goods in the bin due to environmental concerns more than anything. Your input would be much appreciated. Thanks
Hallo. Test the thermal fuses on the heater. One of them might be blown.
Hello, my problem wit my machine is that when I put the capsule in it, it’s very hard to open and close it. Could you help me?
Hello, this is not a common problem so I will presume what could be....If you can open and close whit ease without a capsule than maybe your diffuser plate is not correctly installed. Try removing it and then reinstall it.
I have dolce gusto 2 , the problem is the machine is not working I keep pressing the power button it works sometimes but now it won't work,I opened it up and with some testing I found that the button is working but the problem is another place that I don't know, I think it's the capacitor since everytime I plug 🔌 it I listen to a sound like a capacitor blown or something else, if you can confirm please let me know, I don't have any replacement for the part's for the moment
Check first the termal fuses on the heater element with a multimeter.
Hey adrian thanks for the video!
My machine turns on, put out hot water and then the red light is blinking and it doesn't turn green until i turn my machine back, and then again hot water and red light blinking, what can i do???😢
Hello. Had this issue several times. I always changed the main board.
My lever won’t stay in either hot or cold, and I don’t know why.?
If I hold it to one side, it will make a coffee.
I’ve tried everything to fit it, except for descaling. I need to buy the descaling product/solution.
It that the reason why the lever won’t stay to either hot or cold.?
I haven’t used the machine for a while and I haven’t used it often, maybe made 20 coffees so far.
Can anyone recommend a solution.