Avoid the Chip: Speed Up Your Checkout
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- čas přidán 2. 08. 2016
- Chip-card checkout nightmares? WSJ's Joanna Stern explains the transition to the new EMV chip cards for credit and debit, and why your smartphone is the real answer to all your payment problems.
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Does the US not have contactless cards?
We do but it’s something that doesn’t come standard within most of our cards. One has to call the card company and request it. The process takes time, which a lot of people here choose not to give.
We just started having chip readers everywhere
I use Google Pay on my phone.
We do, but it's not common
No, they have guns.
The moment I realize US doesn't have NFC payments built into the cards which is standard in Europe for... at least a few years. It's a few years older than NFC smartphone payments if not more.
Apparently many people in the US love their paper money and associate credit or debit cards with greedy banks, etc.
NFC is very insecure. Someone can copy all of your credit data by simply swiping a phone over the card.
Spencer Renenger Erm you know that you can copy a card's data by swiping and by the chip as well?
@@znmo0nlight Yeah but if the card has NFC you don't need to have physical contact with the card to steal the data. Honestly the best system would to do what china does where you pay using QR codes.
@@spencerrenenger2550 tottaly wrong you can't copy all credit card data that's encrypted.
0:21 Honey, i not going home tonight.
Yeap, *Chip Cards*
here in the UK we have used the chip system for over a decade already. Now the wireless payment feature that some smartphones have is already built into each credit card (for the vast majority of new cards being issued).
just sayin
I was hoping we kind of just skipped chips and went straight to Apple Pay. Sad that didn't happen.
We also had Visa payWave and MasterCard PayPass since 2005, and I live in the US. They're nothing new, that's why you see the PayPass logo on that terminal in the video. All Apple Pay and stuff is, is a fancy $900 PayPass card.
RedLight GreenArrow Dude just use samsung pay it almost works at everywhere 98% or 99% of the time.
@@daniahmed
I never had a problem with my Google Pay. Works everywhere.
@@289cobra9 I was saying this because of some mst thing that samsung has.
I think in the US most cards are chip and signature. Here In the UK most are chip and Pin (although UK banks will issue chip and signature cards to those with medical conditions/disabilities) what did surprise me is last week when the chip failed the payment thing asked me to swipe the card instead.
In N.Korea we had the chip cards since the 1960’s. The Great Leader thought of it first.
lol stfu
If you refer to the soviet diode chip given by the ussr to kim Jon the grandfather, then looooooool.. Those chips are a fraud
Watching this is like watching the news on TV here in Brazil around 15 years ago.
That rare moment when you get to laugh hard when you find out that the US has been YEARS late. We’ve been using EMV chip cards since 2002, and my last non-EMV card was issued in 2009.
@@FirstLast-lm8tf Brazil is not third world at all.
Lol people are so impatient. God forbid I'm at the register for a full 6 seconds more than I could be.
Ever heard of contactless paying, US? We use it everywhere in Europe.
Putting all your information on your cell phone is a bad idea hackers can get in to your Phone or steal you Phone.
When they installed chip readers at Meijer, they were so slow, and if took your card out too quickly, it would show the annoying "Waiting for assistance" screens. Even though they're faster now, I still miss the good old days of swiping😢
in Austrailia we have had chip cards for 1 decade.
Zigs yeah
Lol the US is like 20 years behind Canada. I don't think you can get a card without contactless from any Canadian bank. I have never seen a card without.
7 seconds saved....thank you WSJ
The US is so far behind Europe, we've had chip and pin for years and the majority of stores now accept contactless cards (cards with nfc-type technology in them so you don't have to enter a pin)
We are talking about credit cards. Which all requires that you enter a pin.. the contactless in debit cards exist in the US
I still don't understand why Americans don't have chip & PIN with their cards. Plus too, most Americans I have met don't even have the tap function on their cards, which is super fast!
Travis-James Haycock well we’ve had a PIN numbers for years just not chip
The Capital One "Quicksilver" has the tap function.
I use Google Pay on my phone.
I use Apple Pay wherever they have it, but Walmart doesn’t. I use it at fast food restaurants and cafes tho
In Denmark our carts don't news to get set in the machine. We can lay it on the top or side and takes abuet 1-3 seconds
Contactless cards : Am I a joke to you?
Don't have a smart phone. Don't want one. Will never have one. Spend cash, it freaks out the cashiers.
All credit cards and fancy tech spending do is encourage you to spend money that you don't have and drive up the cost of business for merchants. A merchant recently told me that his credit card fees last year were over $100,000. That's just a small local business. He's giving up between 2% to 5% on every transaction.
In Canada we have had chip cards with pin / contactless since before I started banking several years ago. I’ve had to swipe a credit card only a few times.
Why just don't using the embedded contactless function of the card itself? Under 25 no pin nor signature is required, above I have to put in the pin and I don't risk to forget my card into the reader. Also I care about my personal data and I don't see why Apple & co should know how and where I spend my money.
Exaggerating the time it takes to complete a chip card transaction...
America is full of drama...
Idk why I got this in my recommendation, from 2016 that's 6 years, Indians have been accustomed with EMV. Insert and type the Pin. It only takes like 10 seconds, considering you're not a patient in ICU, that's nothing to worry. Since 2019, the virus started, banks also issued Contacless cards in India. And the average transaction time is just 3 seconds! We have a lot of phones that doesn't have NFC so that's why it's in cards
We just put it in, it reads for like 2 seconds, and then punch in a PIN and press OK, it's usually faster than Magstripe since you have to sign two times on two receipts in Canada
Stop punishing that minimum wage employee by talking about credit card swipe times. Shame on you
This can be only an American problem. I’ve never payed before with the magnetic stripe in Germany and I never ever used it in my whole life.
I know right, I'm from Finland and i'm only 23 but still, i havent ever owned magnetic stripe card. I thought they all died decade and half ago... Nowadays I just tap my NFC card on the shops readers, sometimes use chip if its big transaction and it goes over my cards NFC limit.
Lol in Canada everything is tap. At least in Toronto
US terminals support tap too, which is why you can use Apple Pay. The problem is no cards have tap, only a regular chip you have to insert.
All card companies have the tap feature and are available upon request
Wait, since when were chip cards new?
They are new to the US. We only started using them in October 2015.
Tim Abbott They're more secure with having to put your PIN in every time, so I guess America just doesn't care about security then
@@kaylamitchell1982 Nah, my US chip cards still only require a signature if used outside of US. However, it requires neither signature nor pin while using in most stores in US.
Finlay Mitchell way to get robbed
0:04 If you skip the dumb 'small talk' you save even more time !!! I'm Dutch and we think the "how are you today?" makes no sense at all, it only takes time and why would you share that information with a stranger ?? Some people think the Dutch are rude, but no: we are efficent !! (imagine a 10 people queue at the checkout, and everytime that 20 second smalltalk)
Wow, I think here in Brazil we have chip cards for almost 17 years
58.53 for a couple of bags of chips and skittles???
Now that's highway robbery.
These people who are concerned about an extra 7 seconds are the same people who will go home and watch television for 6 hours !!! Why waste 7 seconds at checkout when you can go straight home and waste those 7 seconds in front of the television. The outrage !!! They strain at a gnat and swallow a camel !!! This is actually content from teh Wall St. Journal ?? What a joke.
Have any of you EVER worked as a cashier? Swiping takes the same amount of time as inserting your card with a chip.
love how USA is like 20 years behind in payments. like who doesn’t have tap
dont see what the issue, chip and pin has been in Ireland for the last 20 years, its kinda moved to 'tap and go' around 7 years ago. Cant tap in Ireland if its more than €30 though.
All stores should just create an app so you can pre-order everything and just pick it up or have it delivered. Big box stores better jump on the internet train or they're going to be put out of business in the next 20 years. Yes some people are going to still want to physically shop but many won't. We like to shop from home but we also like to get our stuff as fast as possible. My advice, local retailers set up online stores and offer same day delivery and you'll see enormous grown in revenue. Sometimes we procrastinate on going shopping because we don't feel like moving or have other things to do on in the home front. You're welcome!
Omg bro you literally predicted online shopping that we do today 💀💀
I find it odd considering canada has been using the chip and speed pass options for a long time now....
Square now allows processing of chip cards in 2 seconds.
Oh geez' get a contactless card.
The video only applies for some people in the US and for them its just a couple extra seconds... waste of time while bigger problems are out there
in the uk you just type in your pin or use contactless
lol in europe we use NFC to pay - chip payment we had already some years ago.
justadrummervienna Here in Canada we’ve had the chip for about 10 years and NFC for about six
Steven Biollo:
While Google Pay (then known as Android Pay) has been into Canada for almost a year, some of the banks in Canada have been super reluctant to offer that service instead relying on their own in-house mobile apps.
As for Samsung Pay, it's availability in Canada (in terms of banks) has been limited.
Besides, sometimes I tap with my card, but the majority of paying for my stuff is through my phone.
For some high-value purchases, I still use the chip-and-pin method.
In here Finland most banks have their own payment apps what are just digital variants of the existing card, but with extra added features like seeing how much you spend on what, etc.
Americans seem to love their cash.
At least on my bank the NFC payments are limited to 25 euros
I use Google Pay on my phone.
Avoid the Chip: Speed Up Your Card Info Compromise
A compromised mag stripe card will cost you many hours of pain!
Um New Zealand has paywave it only takes a second...catch up? 😂
So wait I just wasted 171 seconds do I can save 7 seconds?
Do they not have Chip And Pin in America? Because in The UK that's like the main thing
I PAY HOW I WANT TO PAY
Ur neighbors up north here in Canada already have contactless tap. ;)
We in,UK have contactless
No contactless payment then?
what??? we use chip and pin in the uk and its fine...
I don't get it,she has a chip card,then she can't use it in a chip card reader
Soo what about entering the pin code and also a card that supports contactless would be identical in speed to mobile payment apps
This is such a stupid problem because it's not even a problem
In Malaysia, we use PIN and contactless. And QR code payments too.
0:52 We don't sign the credit card and debit card payments anymore. PIN is more secure.
meanwhile in euproe. cards are getting fingerprint readers. (no joke. thats what is happening now.)
How can you integrate payment cards with receipt?
In Germany we tap to pay
The chip readers at Costco are instantaneous...
Majority of story's don't even have wireless phone pay smh
The US has to calm down and catch up with the rest of the world on credit/debit cards. We've been using these in Canada and I believe Europe for YEARS.
I got chip and fast tap card, however, I tape the chip with paper, I always use Fast Tap
Canada has contactless cards . (I have TD)
Oh it's not that bad! You can just enter a PIN which is way easier and quicker than signing and for a small purchase you can use contactless if you're not in America, ie the land of the payment dark ages
So the US does not have "Tap And Go" on their credit cards?
In the uk debit and credit always work no matter what also we have contactless cards
How many more wallstreet journal videos can i watch before its put behind a paywall
Like NFC is not a thing in the US?
Lol it took almost 3 mins to process her payment!
Just use cash. Give the clerk $60,- and he'll give you your change. And the best thing about it is there's no risk of hackers and it takes like 5 seconds, if that.
I just wasted more time watching this than paying using my chip credit card
HA wherever I go it takes about the same time as swiping.
That machine looks a bit ugly...
Lol use contactless
Taunton Cycle Cam what’s that
@@SmallHappyOtter just tap your card against the reader for transactions under £40
1. NFC isn't actually that safe because it can be skimmed by readers
2. Why are these people panicking just because of the stupid amount of time to pay?
If you live in a major city, it matters. When I go to Timmies during rush hour, I just tap my card and step to the side. Takes 2 seconds and keeps the line moving. If you stand there taking 20sec to pay, people HATE you.
Maybe NFC transactions from 5 years ago. Modern NFC payment technologies, like Apple Pay, Google Pay, and Samsung Pay* are tokenized so any data you could skim off is useless since it's only valid for that one transaction. Much like what happens when you dip an EMV chip card.
*: Samsung Pay has a fallback option to emulate a magstripe card so you can use it at merchants that don't support contactless, this feature is very much skimmable. Apple Pay and Google Pay do not offer such a feature.
Untrue. All current debit and credit NFC enabled cards can NOT be wirelessly skimmed. Contact your bank's security department or read their FAQ to confirm for yourself.
Uhh aren't contactless payments onetime token as well? Fairly sure they're safe.
I thought the us was progressing in simplicity of payments but other countries have contactless payments
I from Poland
Here everybody use chip and "strip" card.
In aus we use wireless cards
And than there is still cash, use it before you lose it.
Just tap the card lol
there is also the new visa paywave and master paypass
Me paying for my talabat (Middle East post mates) with nfc while watching this
Is this a BuzzFeed video? This really isn't the youtube content I expected from WS's official channel.
do you not need to put in a pin?
The same people who don't know what to do when they insert their chip card are the same people who don't know how to open doors...
Why Avoid the chip card. You can dip it inside and wait the machine approve it. Or you tap your card on your payment terminal machine. Or set up Ali pay Samsung pay and mobile payment devices to speed up your checkout from the cashier
Which year is this?
Doesn't work on my LG smartphone.
Yes, even my Chase credit card does not work on Android Pay.
Request a Discover card or Amex Blue (-;
Thanks you you saved me 7 seconds
Solutions: faster reader machines, and contactless cards.
Wegmans Supermarket's readers are literally instantaneous, and don't require signatures since the initial roll out.
I find using phones to pay a major security risk, since people lose their phones ALL THE TIME.
Don't blame the chip, blame your merchants.
we have contactless cards in India... try that
that’s why i use apple pay🤷🏻♂️
I have used Android pay. Sometimes it doesn't work, and some terminals don't support it. If the terminal doesn't work with my phone, I'll use my chip card.
If the thing already has the contactless scanner then you could have used that. why is the USA still making this switch?
Speaking of swiping, she’s probs not the type to wipe and wash cause it takes to long
That's why Apple Pay is fantastic
The downside is that is makes Apple money.
cash is king, Samsung pay is stupid.
Okay it’s not even that serious