New Way to Send & Receive WhatsApp Messages (Business Cloud API)
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- čas přidán 21. 07. 2024
- In this video tutorial you’re going to learn how to implement the WhatsApp Business API (Cloud version) to send and receive messages from any phone number! I’m going to show you step by step what you need to to do, starting from scratch.
➡️ If you want to send & receive WhatsApp messages EASILY, without all the technical knowledge required here, check out this NEW video: bit.ly/sendReceiveWasapi
➡️ If you want information about the course (From Zero to Expert in the WhatsApp API), CLICK HERE » bit.ly/cursoApiWhatsApp
➡️ If you have a business and want to start taking advantage of all the functions included in the WhatsApp API, we invite you to get to know our platform WASAPI » bit.ly/3QfqG0k
This is the second video of the video series in which we explore in detail the new Meta WhatsApp Business API to automate marketing operations, communicate with users and customers, among other things!
If you want to watch the entire playlist follow this link: • WhatsApp Business API
Links:
- API Documentation: / cloud-api
- Developer Account: developers.
- Glitch: glitch.com/
- Postman: www.postman.com/
Chapters:
0:00 Intro
1:01 Cloud API Documentation
2:18 Create Meta (FB) Developer Account
2:46 Create WhatsApp Business App
4:06 WA Business Setup
5:36 Sending Messages
9:15 Using Message Templates
11:55 Sending Messages (Webhooks)
17:17 Switching to Production Mode
18:14 Thank you!
➡ NEW: If you want to send & receive WhatsApp messages EASILY, without all the technical knowledge required here, check out this new video: bit.ly/sendReceiveWasapi
Brilliant content! Love how you have structured the presentation to anticipate questions and address them at the appropriate juncture. Keep up the great work! Can't wait for the next video in this series...
Good job, man. And thanks for making it simple and clear.
Just starting out on PHP ,came accross your video,Thankyou,great content!This is exactly the content i need for a e-commerce website:)
Glad it was helpful!
Gracias, justo me preguntaba porque otros tipos de mensajes no llegaban solo la plantilla, tuve que ver todo el vídeo para entender que primero hay que responder jajaja 😂
very useful and you did it simple and clear . thanks❤
thanks so much for your content it very informative. Can I ask a quick question. Is it possible to use a web page of some kind to just receive messages. The reason I ask is I work at a radio station that gets a lot of whatsapp messages but using the desktop version of whatsapp displays the messages in their own thread which means you have to open each message to read them. I am looking for a way that all messages appear on the one screen and you don't have to open them. Again thanks so much
Thank you for the great content!! subscribed
What about refreshing token programmatically - is it available through API methods or only manually in web-interface?
really great tutorial man for the overview
Nice tutorial...thanks for making...subscribed..
Great work man...! Helps a lot 👍🏻
thanks dude, i got clear insight from this video. Do you have next part tutorial about whatsapp auth?
Thank you, your video it's really helpful 🙏. And I wanna ask something, can we see the record of the number that already successfully received our message?
Hi I have one question, when we use a different number other than 'Whatsapp Test number", do we need to add payment method to use the features.
If so, how do they charge for the same? Do they charge for each message sent and received or how is it done?
Thanks
Me tira uma duvida, preciso gerar um pdf e enviar para o cliente, exemplo todo mes enviar um pdf, se for numero novo tenho que esperar ele interargir comigo ou existe alguma maneira de enviar sem que seja necessario isso?
Hey mate, First of all thanks for this wonderful tutorial.
I have a question: How we can build a customer support type solution in WhatsApp business api? Like custom response to customer WhatsApp depending on what ue send on WhatsApp? Like if he types 1 then there should be some custom response similarly if he sends 2 there should be some different response as well?
Hello.. that is great video. i have a problem, when i send message interactive type list, i try 3 times, and those messages succes receives, but after that, my account whatsapp bussniss disabled. so i can't try a message again. I am facing this problem for the second time.. please help me
Hey Vinix, Can U please explain how to create and link app using partners buiness Id?
Great video! Greetings from Parana / State of Brasil!
Greetings from Medellin, Colombia!
Hola!! Tienes algún video en el que muestres como usar tu propia API y poder conectarla a un chatbot sin necesidad de usar terceras partes? Estoy cansado de los clientes de voiceflow y me gusaría hacerlo por mi cuenta. Un saludo!
Hey, Juan. Thank you so much for bringing such an informative video and most particularly very easy to understand and act on.
My question is, in order to build a chatbox using these APIs (Integrating them in our system), will need to create our own webhook right?
If yes. how I can create a webhook in Flutter. Any resources or ideas you could provide. It would be of great help.
Note: I'm using Fluter at the front end and Nodejs at the backend.
Thank you in Anticipation
Muhammad, thank you for your kind words! Yes, you do need to build your own webhook. You cannot build a webhook in your Flutter frontend, but in your Nodejs backend. Then you can you can use Pusher (pusher.com/) or a similar solution to send alerts from your backend to your frontend, whenever you get any webhook alerts from WhatsApp.
@@VinixCode Amazing, it resolved the issue when I researched exactly the same way you described it. Thanks a lot, Juan. But I've fallen into another problem. I can't find a way around to fetch All the messages of a customer. I have gone through the documentation many times but couldn't find any endpoint or description regarding it.
Thank you again.
@@muhammadmusharaf4705 It's not possible to fetch customer messages, unfortunately. You have to store each message in a database when you send and receive.
Hello, how can you generate the token with an http call via postman for example?
Hola Vinix, buenas tardes. Si requiero usar whatsapp api cloud en producción para un chatbot, es necesario realizar la verificación del negocio o no es obligatorio?
Hi Juan, Thanks for the video. Could you make a video to setup own webhook service on Ubuntu server to send , receive and read status of whats app messages.
Great video. Please, how possible to save the user reply received messages to a database like Mongoose DB?
Hi Thanks for the excellent explanation, I am aware that it is not possible to use the same number in WhatsApp business in the API, but in my case I need to use a single resource which is catalog management, as the only way I found to launch Facebook catalogs with whatsapB is using the WhatsApp manager that is only available if I create the application, how do I get the normal WhatsApp interface? using the API
James, the API doesn't have its own "interface". It's up to you to build such interface. Luckily, we have a solution that gives you access to the power of WhatsApp but without having to build everything yourself. Check out this video that will help you understand some of these things better: czcams.com/video/Sqy7iCNXKOg/video.html
When I try to add (in test mode) a recipient number the user interface tells me message properly sent but I didn't receive anything. I tried with some other number too but it doesn't work, thereby I can't verify a number. How can I resolve?
Hi, how does the pricing work for this? Reciving and sending messages in this method?
message id will be different each time we sent message?
Thanks a lot bro! It helped me a lot
Glad to hear that!
Glitch is only for testing purpose how to implement webhooks in php for realtime and then how to reply to those webhooks
Thanks i was subscribe
Please create tutorials how auto reply
I'm getting an error while creating the webhook url. It says The callback url or verify token couldn't be validated. Please verify the provided information or try again later
Hi Juan, great tutorial! I'm having trouble trying to validate the sha256 signature when receiving a message through the webhook, do you have a sample code or some video that shows how to do it? Thanks✌
Fabiano - unfortunately we don’t have such a video.
Hi, Thank you for this great video. I have a question. My iPhone when installing WataApp business says to come back in an hour to install WhatsApp. This message has been there for days. I have also completely restored the Iphone to factory settings but this too does not help. Do you know what I should do. Thank you!
If you migrated a number to the WhatsApp Cloud API, you cannot use it again in the WhatsApp mobile app, unfortunately...
Great Video,
Thank you so much for the video! It is really helpful.
I've been following along and everything went fine until the WhatsApp API.
I keep getting this error: "There was a problem registering your phone number This page is not available right now. Please try reloading in a few minutes."
I've reloaded the page for the past 2 hours but nothing changes. And now I am unable to proceed.
Does anyone have an idea how to fix this?
:(
How to pass a variable to the message, variables like OPT code
Hi Tutor, I wanted to know How can I send pdf files on whatsApp using windows service
hey thank you for great session ...... but i have one query user have to reply every day for receiving text type of messages?
Yes, you can initiate a conversation using a message template but in order to send a regular text message the user has to reply.
Hi, Thanks for this awesome video on WBA . Can I register or verify the target number using the API or CURL?
It is possible to migrate a phone number but I'm not aware of an endpoint to register a new one. See here for example: developers.facebook.com/docs/whatsapp/business-management-api/guides/migrate-phone-to-different-waba
Hey, do you have any tutorial that explain how to send business initial first automated message? for example every day at specific time to send a message and wait to reply of the user..
Adir, I don't have such tutorial but it's a matter of using what I taught in this video and then create a cron job to trigger the message on a daily basis.
Thanks!!
Hola, tenes un video de como ejecutar el codigo curl que te da whatsapp en curl de windows o en php ?
Sí Daniel! Aquí lo tienes: Conectando Laravel (PHP) con los Webhooks de la API WhatsApp
czcams.com/video/XRfHaVx2Z3Q/video.html
I had a doubt on that Can we send messages through this API to non business Whatsapp account users?
What if the client reply? How can I see the conversation?
Integration in dialogflow send message text, buttons, list???
You can make?
We'll be covering some of those topics in the future, specially the integration with Dialogflow.
After sending messages via user I get a message like Ack:user’s messages
How will I solve it ??
Would be good to get a video on how to add a production phone number. When we add one, it is asking for verification from BSP, which defeats the purpose.
Thanks for the suggestion. We'll be including this topic in our next videos.
Thanks for this video. Can you please show us on how to send media messages like sending pdf document.
Ahamed, thanks for the suggestion. We'll take it into account for our next videos!
Hello bro, excellent content.
A question please, the rule my client can receive a message only if he/she sent to a message to my business cellphone number first applies only for testing environment ? or does it apply to for production environment? minute 11: 17.
Thanks in advance, greetings
it is only for testing environment. when you add your number to the Cloud API you can send messages with templated that has prior approval from Whatsapp Meta API. if you send a plain text message to initiate a conversation you will get an error.
i want only business to customer messages i don't want customer to business messages how to handle
Nice tutorial 👍🏻 As you told, access token not appearing for me as I created developer account 3 days ago. How long it'll take to show or how to proceed further.
Were you able to get the access token now?
@@VinixCode No. The following error 'OAuthException, Account does not exist in Facebook Hosted API, please use /register API to create an account first.'
@@MohanrajSubramaniam88 Please check the documentation here: developers.facebook.com/docs/whatsapp/cloud-api/reference/account-migration it looks like you need to migrate your phone number first.
Hi, 1st of all, your video explanation is great. But can you show me how to create interactive messages/templates? It will have an option button then when the user clicks it will auto-reply. I hope you get what I mean.
Nur, I do get your point. We'll be discussing this topic in next videos. Thanks your suggestion!
@@VinixCode Thanks! Can't wait to see it :).
Please help, at 5:06 I have deleted my whatsapp account so I can add it there in the form, and it worked. But then when I want to open my whatsapp from my phone and re-register again from the same number, it gives me this errors : "whatsapp is temporarily unavailable try again in 1 hour". please advise, thanks
Tmc, once you migrate a number to the WhatsApp API you cannot use it again in the WhatsApp business phone app. Sorry.
do you have any IOS app to send and recceive messages without technical knowledge?
We do. It’s called Wasapi: www.wasapi.io/en/
W
How to get the WhatsApp received message in API not in Glitch logs
There are different ways to do it. Check out this video for example: czcams.com/video/Sqy7iCNXKOg/video.html
How can i integrate to trigger a notification message through my own website to users?
There are different ways to do it! You can check out these 2 videos that show you how to achieve this:
- Recommended solution: czcams.com/video/Sqy7iCNXKOg/video.html
- Another alternative: czcams.com/video/gvdp2H7U7ys/video.html
Thank you for the great tutorial just got a question . If you are creating a live what's chat widget with cloud API is it possible to retrieve template messages , after sending it success for display purpose since you only reference is by specifying a template name on the payload?
Siposetu, unfortunately that’s not possible with the current API version. You have to build the message yourself and store it in the database in order to later display it to the user. That also means that you probably have to store the template in your db as well.
@@VinixCode Hi Vinix thank very I will try that approach . This video was so helpful I manage to setup a working webbook and I can now send out and receive messages . Basically I am creating an asp net core floating chat box but what I have noticed with webbook is that it send out multiple notification for one response message maybe 5 times and also sometime send random and old message . Do you by any chance no what could be causing that ?
@@siposetuxuma9876 That's right... their API it's kinda weird at times because you do get multiple notifications for old messages. That's just the way it works. By the way, we recorded today a video explaining a lot of useful concepts about the Webhooks integration. Stay tuned for the english version!
@@VinixCode Cool I will do . It seems like if you mark the response messages as read then it works . Still an assumption because after I implemented that functionality I seem to be not getting duplicates but still watching it .
@@VinixCode Hi I got a blocker while creating a chat box widget with cloud API I ended up being able to send and receive messages but what I have noticed is that now there is no way of uniquely identify a chat session that is started because all messages would be going and coming from the same configured business number . I was hoping to use the conversation Id to uniquely Identify a chat and register a SignalR group for each started when ever I received the sent status notification for the first message from the chat and now that these are going to same number all clients using the chat in the website will receive same conversation Id and the from field in the received message payload will always be the same and with that there is no way to display responses for a specific chat. I think the cloud API is not meant for this scenario . Seems like correct use case for it it to only send and received messages from Business Number to certain know client WhatsApp number or in reverse . Hence they business and user initiated terminology
how to give our number in To Address
Hi ! how can we send messages to multiple contacts at once
Hi Syed, there are 2 ways you can do it:
1. The easiest way: czcams.com/video/VDW-euLQAT8/video.html
2. The technical way: czcams.com/video/PVFDQeVyeQw/video.html
Your video is great, I have a question, whatsapp is missing from my app, what is the reason for this.
It looks like the WhatsApp API option is not available in China.
@@VinixCode Maybe, I tested a few accounts and didn't see the Whatsapp app, I might have to find some other way to test it, thanks for the answer.
Hello Vinix. Thank you for this video but is there a way we can send messages to different whatsapp numbers that are not registered in our WhatsApp cloud API?
Yes, once you add a production phone number you will be able to send messages to ANY number on WhatsApp.
@@VinixCode how can I add a product phone number? I have tried to do that and I was asked to provide my website url, logo, etc which I did but it still didn't work. This is very important to me. Please! 🙏🙏🙏🙏🙏🙏🙏🙏🙏
@@VinixCode So Sir please make a video on how to add production number in whatsapp cloud API
how can i use a personal whatsapp business number, not using a test number?
I’ll be recording a video about this topic, but in the meantime read this document: developers.facebook.com/docs/whatsapp/cloud-api/get-started#phone-number
it is free forever ?
I can not continue as I get the following popup.
Your payment account is disabled. Contact the financial admin for this account or submit an appeal
My whatsapp business display name keeps on getting rejected... Any tool / way to check if name can be acceptable beforehand
There’s no tool to check the name beforehand but I’d recommend to read this doc: facebook.com/business/help/338047025165344
3:53 Don't have WhatsApp in Add Product page
What's your country? I know for example you won't see the WhatsApp product in China.
Can I use WhatsApp API if I don't have business? I just want to play around with the API using my spare phone number. Or is business compulsory to add your own number?
Yes you can! You can even create a test business, but keep in mind that if you ever want to go live and send messages to any number, you need to get a production phone number.
@@VinixCode did try putting in "test business" but they blocked the account saying website you've entered is invalid for a business. I just put my social media as website. Guess they want actual business URL.
could you implement please sending files by this?
We'll cover this in our next video!
@@VinixCode I've done it by myself
my webhook didn't work
How to interaction with customer message? Live chat with them I mean
Rasukan, we're building a web application that will enable you to chat with your customers in real time via WhatsApp, among other features. If you want to get beta access, please visit this link: bit.ly/wppAppEn
how to send to multiple contacts at once?
We have a video covering that topic: czcams.com/video/PVFDQeVyeQw/video.html
The certificate is not available for your business. Only the business solution provider who manages integration with the WhatsApp business platform will be able to download the certificate.
I am having this issue while registering phone number.
Muskan, it looks like you need to migrate the phone number. Read this guide: developers.facebook.com/docs/whatsapp/cloud-api/guides/migrate-between-on-premises-and-cloud-api
@@VinixCode But without certificate also I am able to verify my templates and use them so is there any need to do the migration.
Can I register a new number using API?
It is possible to migrate a phone number but I'm not aware of an endpoint to register a new one. See here for example: developers.facebook.com/docs/whatsapp/business-management-api/guides/migrate-phone-to-different-waba
How to change test number ?
In this video (in spanish, but you can translate it) we explain how to do it: czcams.com/video/kpAjCxTQ5ZY/video.html
How to disable the end user to reply back
Not possible.
Will it work for 100,000 numbers or more?
Yes.
What's the next step?, or in other words, how can we make or use an already created UI to read the messages and set automatic answers? (Btw, this english tutorial was better than the Spanish one), eres de Med?
Juan, that’s exactly what I will be covering in the next video which I’m planning on uploading this Friday. Stay tuned!
Y si, Medellin 👍🏻
please send me all the codes
brother where are you from
Ashwani, I'm from the beautiful country of Colombia, in South America!
Hi
i use destop, but I don't have WhatsApp in dashboard,🤣🤣
Are you based in China? Facebook seems to have disabled that option in your country.
Is this free??
No
Por que no los hiciste en español los videos? jaja
Esteban, están en ambos idiomas! Aquí lo tienes en Español: czcams.com/video/ZDdSPLJUPKA/video.html
@@VinixCode muchas gracias
La verdad es una excelente serie de videos
Yo estoy intentando hacer el webhook pero en php
Pero tengo un error en los parámetros del curl o algo de eso porque aún no logro que funcione
without register can we send message to mobile number ? like to any whatsapp number as a receipt
Yes Rehan! You can do that, if you use a production number (instead of the test number that Facebook gives you).
hey, Juan. Thank you so much for bringing such an amazing content on WhatsApp for business, I really appreciate your work which makes us understand easily and implement the same👍. My question is, after the receiver replying to the welcome or a text message from the sender with anything, can it be a continuous business conversation between the sender and the receiver forever or is there any time constraint that the conversations should happen within 24hrs and also if there's any break in between the conversation of sender-receiver, the sender has to send another welcome message or a text message expecting a reply back from the receiver to start a conversation again and so on?
Thank you for your comments! A conversation with someone expires every 24 hours. That means that either the person has to send you a message (which it's called a user-initiated conversation) or you as the business have to send a template message and restart the conversation (ie. a business-initiated conversation). It's important to keep in mind that even if you restart the conversation, you still have to wait until the user replies the message, to send regular messages or non-template messages.
@@VinixCode thanks alot for the information👍
@@VinixCode and also may I know if this happens the same with the WANotifier tool if used for WhatsApp Business?
@@sanjayrajhb5992 I'm not familiar with that tool so unfortunately I can't give you an answer.
@@VinixCode it's okay no problem.
Hey, thank you for great tutorial. I saw other way to do it with twilio, should I use in twilio or your way? how to get real number?
If I was you, I'd use WhatsApp's API.
@@VinixCode so no need Twilio?
Excellent, how know connect to you business number ?
Edwin, please read this documentation what you need to do in order to go to production: developers.facebook.com/docs/whatsapp/cloud-api/get-started#next-steps
Just claps for you Vinix :clap: