Video není dostupné.
Omlouváme se.

McDonald’s owner demonstrates new touch-screen kiosks

Sdílet
Vložit
  • čas přidán 18. 08. 2024
  • McDonald’s owner-operator Gary Granader shows how to place an order at the Wyandotte restaurant’s new touch-screen kiosks, part of the company’s “Experience of the Future.”

Komentáře • 90

  • @omargomez9407
    @omargomez9407 Před 3 lety +14

    Whomever came up with this system, is a genius.. I love paying in kiosk, rather then a cashier.

    • @twixxtro
      @twixxtro Před 2 lety

      same

    • @Joel-vk1jn
      @Joel-vk1jn Před rokem +2

      Haven't found a kiosk yet that would work for me.

    • @ryansmithc
      @ryansmithc Před rokem

      @@Joel-vk1jn what load of bs

    • @god5535
      @god5535 Před rokem +2

      Yes. Genius alright....they are making YOU do their work.

    • @aarone9000
      @aarone9000 Před rokem

      ​@@god5535And charging more to boot!

  • @Joel-vk1jn
    @Joel-vk1jn Před rokem +8

    I've gone to McDonalds about eight times since they got the kiosks. And each time I left with no food. One day I decided to go to three different McDonalds to see if I could get a kiosk to work and three times I couldn't. This includes all kiosks in each store. Each time I asked for help and they blew me off. I tried again yesterday (Plymouth and Nixon), again no success. I learned a long time ago that if a company doesn't want your money, you shouldn't try to force it on them.

  • @piggyjo
    @piggyjo Před 6 lety +9

    More modifications are needed on the kiosks and mobile app. Such as say I want a mcdouble made like a mac. Mac sauce is not an option, but I can get it added for an extra charge when ordering from a live person. More modifications Mickyd's!

    • @krisyung
      @krisyung Před 2 lety

      robots are taking over beware terminator is real ?

  • @billymayberry5057
    @billymayberry5057 Před rokem +4

    I hate these things I'd rather deal with a person than a machine

  • @johnwang9914
    @johnwang9914 Před 4 lety +4

    I came across one where the touchscreen was malfunctioning. I would select a quarter pounder with cheese and it would ask what kind of sauce I would like with the Chicken McNuggets. I just abandoned the kiosk and went to the counter. It's amazing that these kiosks have replaced 40% of the staffing at McDonalds.

    • @krisyung
      @krisyung Před 2 lety

      terminator is coming mate

    • @johnwang9914
      @johnwang9914 Před 2 lety +3

      @@krisyung It isn't the prospects of a megalomaniac AI that we need to be afraid of but of the AI's doing exactly what we want of them and displacing employment, especially entry level employment. However, my post has more to do with how poorly maintained the devices are and the complete lack of means to report malfunctions for repairs.

    • @krisyung
      @krisyung Před 2 lety

      yes one and only time for me and got rejected have a nice day ?

    • @krisyung
      @krisyung Před 2 lety +1

      @@johnwang9914 ear mate you very clever but no videos ? ?

  • @krelllab6366
    @krelllab6366 Před rokem +4

    Walking up to the counter and ordering with a person is MUSH faster and more accurate. A lot more sanitary also. When you use the kiosk, you're exchanging germs with the previous 50 people that used it. On my last trip to McDonald's there was a couple punching away at the kiosk. I walked past them, placed my order, and received my food and they were still tapping away.

  • @krisyung
    @krisyung Před 2 lety +3

    touch screen full of germs and not compassionate with mistakes but have a nice day also ronald macdonald is a robot terminator be warned ?

  • @cooldrummerjack4188
    @cooldrummerjack4188 Před 6 lety +8

    Lmfao, my friend ordered 10 peanut packs since the condiments are free and then I tried with ordering vinegar ketchup and shit and a guy came up with nothing and asked me if my order was a joke and I said no, then he said have you finished your food looking at my tray and I said yes and he told me not to waste his time and almost got kicked out.

    • @joeblow1191
      @joeblow1191 Před 6 lety

      Great story.

    • @MichaelGarcia-cg9on
      @MichaelGarcia-cg9on Před 5 lety

      That was a good experiment.

    • @krisyung
      @krisyung Před 2 lety +1

      yes the cleaner wanted to fight me as wanted a happy meal called him ronald macdonald the clown and he threatened me with cleaning products so not going back there for friendly fast food as robots no compassion ?

  • @daviddelaney363
    @daviddelaney363 Před 2 lety +1

    Created order but the option to complete the order was not on the screen. I selected the attendant help button but no one came over to assist me. Left and went to Jimmy John’s. Lewisville, TX location.

    • @Joel-vk1jn
      @Joel-vk1jn Před rokem

      You got further than me. I can push that start order screen all day and nothing ever happens.

  • @Chiefsfan12
    @Chiefsfan12 Před rokem +2

    I miss this so much

  • @kvaz21
    @kvaz21 Před 6 lety +12

    This is not new, Australia has had these for years. They also serve food to your table, served on a wooden plank with fries in a wire basket. Once again, America behind the times...

    • @larjam3866
      @larjam3866 Před 6 lety +2

      Please spare me your snooty comment about America..We own most of the biggest inventions every invented. Read a history book.

    • @nicholaspeppas945
      @nicholaspeppas945 Před 6 lety +5

      Lar Jam Hmmm. Do you use wifi often, we invented that,
      ..

    • @musicman195959
      @musicman195959 Před 4 lety

      @@nicholaspeppas945 So the fuck what.

    • @musicman195959
      @musicman195959 Před 4 lety

      Who gives a shit bitch.

    • @ericlopez8936
      @ericlopez8936 Před 4 lety

      @@nicholaspeppas945 get yo nicholas *pepper* outta here

  • @H.K.5
    @H.K.5 Před rokem +1

    These things are really helpful for me considering I have autism and social anxiety. I am capable of ordering food without these kiosks but they make things so much easier for people like me.

  • @stevenharasyn1275
    @stevenharasyn1275 Před 6 lety +3

    Hate it, why order through a machine then have an employee bring it out, why not a robot.

  • @aarone9000
    @aarone9000 Před rokem +1

    Thats not the solection on the screen I tried! Then each time I finished the order it would ask me for some code? What code? Then ecerything I had picked out would be gone. I had to began again! I tried to watch others; did you know people don't want you looking over their shoulders?! When I asked for help the associat came out adked me what I wantted; punched it in faster then I could see what he was doing. So I asked if he would teach mw. He turned and went back into the back. Apparently if you have a vusual problem and cant see fast enough they couldnt care less!
    Ohhhhhh 5 years ago! Got it!

  • @panashifzco3311
    @panashifzco3311 Před rokem +3

    Highly customer-centric in approach, people would love ordering via such efficient self-ordering kiosks..

  • @robinbin5491
    @robinbin5491 Před 2 měsíci

    good product

  • @abrahamsheikh6272
    @abrahamsheikh6272 Před 5 měsíci

    Anyone knows who the supplier/vendor is of these kiosks?

  • @bradobbink6564
    @bradobbink6564 Před 3 měsíci

    I walked out 10 + fast food places in town will let
    the people that enjoy the Kiosks system use the
    system i wont interfere with the people that enjoy
    using the system .

  • @chrismarson6650
    @chrismarson6650 Před 2 lety

    Where can I get a system from like this I run a little horse box but do you loads of different stuff plus picking mixes and want an app like this so they can order and get a number

  • @N0rm0
    @N0rm0 Před 2 lety

    Start with a cheeseburger and ending up with a Biggar supreme :D

  • @dcortgames-dctg
    @dcortgames-dctg Před 2 lety

    This is it Javascript runing back?

  • @garyscott5722
    @garyscott5722 Před 6 měsíci

    Tried one could not get past language option? Gave up went to Costa and a human.

  • @kangaroo4144
    @kangaroo4144 Před rokem +1

    Gotta say, I love that you all love these things. I love the express line I get, when you all refuse human interaction. I love when I get my food, before you also. By someone smiling, thanking me. I smile back, and thank them also.
    What I find even more amazing is. You eat your food, right after touching these things. Poop, boogers and whatever else. From 100”s of people, you don’t know. All on the tip of your finger.
    Sounds yummy…Enjoy that!!

  • @graemejoyce5629
    @graemejoyce5629 Před 2 měsíci

    Dislike. One McD didn't take orders or cash at counter.. Recently went to one for a big mac, screen asked heap of questions before finishing. Prefered the voice operated system of old, faster and took cash.

  • @Mojave4ever
    @Mojave4ever Před 5 lety +2

    I wouldn't eat at a McD unless I was paid to do so. Ick. BUT, if I were paid, I'd far rather order in this fashion (touchscreen).

    • @johnwang9914
      @johnwang9914 Před 4 lety +1

      Well, the kiosks at McDonalds have reduced their staffing by 40%. I use the kiosks but I still pay cash at the counter. The kiosks do make it easy but reducing labor is not necessarily a good thing.

    • @ginasta7575
      @ginasta7575 Před 2 lety

      No one's forcing you to eat there if you can afford better why waste your time commenting this, broke dude

    • @michaelgolubovic6330
      @michaelgolubovic6330 Před 2 lety

      In Australia McDonald's is expensive. You can eat much better food for the same price, so there's no excuse for people eating this shit...

  • @David-fr6qz
    @David-fr6qz Před 2 lety

    This video doesn't show how to pay with a credit card. Paying is the biggest problem using the Kiosk machine

  • @dazeen9591
    @dazeen9591 Před rokem +2

    Burger King had them first and McDonalds is copying several years late ☠️

    • @aarone9000
      @aarone9000 Před rokem

      And I prefer Burger king except for the massive amount of salt on/in the food!

  • @mazdarx7head
    @mazdarx7head Před 6 lety +2

    Jobocalypse

  • @Donna-vh5ym
    @Donna-vh5ym Před 4 lety +5

    Pretty soon...these things are going to take the place of jobs.

    • @collusionjazz5520
      @collusionjazz5520 Před 3 lety +3

      WHOS GONNA GET THE oRDERS READY EINSTEIN

    • @H.K.5
      @H.K.5 Před 2 lety

      Who's gonna make the food then?

    • @Donna-vh5ym
      @Donna-vh5ym Před 2 lety +3

      @@collusionjazz5520 // I'm not saying EVERYONE, but it will do away with a lot of jobs. They don't have to pay a machines health insurance, etc. Einstein.

    • @Saroku1000
      @Saroku1000 Před rokem +1

      In exchange there are and will be many new jobs created online

    • @aarone9000
      @aarone9000 Před rokem +1

      Already have!

  • @andrewr.2507
    @andrewr.2507 Před rokem +1

    I love doing that at McDonald's!! It's fun! That I love to get my lunch and dinner there. 🍔🍟🍪

  • @Crazy-Clown-In-Town
    @Crazy-Clown-In-Town Před 8 měsíci

    Kiosks annoy me cuz people are taking their sweet time ordering. I miss workers with bad attitudes cuz you feel pressured to hurry the hell up with your order.

  • @josemiranda2560
    @josemiranda2560 Před 2 lety

    I have trouble speaking I stutter sometimes, this will help out alot of people. Rather than a cashier sometimes they don't even get your order correct or they have issues understanding me.

  • @titosantana80
    @titosantana80 Před 10 měsíci

    California just raise the minium wage

  • @Doomguy13Lol
    @Doomguy13Lol Před rokem

    Are you saying that i can run doom in it

  • @kosmossee4596
    @kosmossee4596 Před 5 lety

    So Lowe's home Depot Walmart Target does kiosk cashier...so what McDonald's doing this now..the changes. But I like a actual cashier (person) better. Though ..self checkout different I guess.... changes

    • @emrouse02
      @emrouse02 Před 3 lety

      I don't think they like you

  • @tomsavage1122
    @tomsavage1122 Před 2 lety +2

    Coronavirus and feces on the touch screen, I will pass on kiosk

  • @ethancortez2024
    @ethancortez2024 Před 6 lety

    Awesome 👏

  • @kingofstars102
    @kingofstars102 Před 2 lety +1

    I hate kiosks why can't I find anyone who agrees?

  • @HardKore5250
    @HardKore5250 Před 6 lety

    Awesome!!

  • @god5535
    @god5535 Před rokem

    "You will own nothing and be happy"..... they want people to have less human interaction as possible.