36 New Features || 36th Release Xanadu ||ServiceNow Release

#xanadu #xanadu #Utah #servicenow #servicenowdeveloper #upgrade
Disclaimer: This video is based on the latest Release of ServiceNow. Practical/Hands on in these are with my best knowledge & experience.
These videos did not promote any ServiceNow Sales pitch or marketing.
Features
Landing Page change
Email Redirection to SOW
Release V2 - Depreciated
On-Call
New 2024 schedule engine
User Preferences
Open Frame UI - New Shortcut
User Experience Group
Select Theme
Inbound Action
Sensitive data redaction

[@AnubhavRitolia-x7j]

Quite useful and information video. Crisp and simple to understand.

[@LearnNGrowTogetherwithAtulG]

Thanks mate for kind words. Keep Learning N Keep Growing!!

[@akashk961]

Nice bird sounds in the background, esply at the end of the video 🐦🎉 Happy learning!

[@LearnNGrowTogetherwithAtulG]

haha, yes mate, it's early morning, I recorded this video and a nice closing with bird sounds.

[@atul100982]

Thanks for sharing it so quickly.... It appears you haven't slept yesterday ☺... Thanks again for all of your kind efforts

[@LearnNGrowTogetherwithAtulG]

Thanks for your kind words. Correct, I slept around 3:30AM morning after finishing it and then later recorded the session.

[@atul100982]

@@LearnNGrowTogetherwithAtulG Hats of to your dedication.... Very inspiring

[@ahim4real]

Thanks for sharing

[@LearnNGrowTogetherwithAtulG]

#KeepLearningNKeepGrowing

[@osniseca8802]

Hi, thanks for sharing this great video. I have two questions:
1) Your instance have "Discuss" button, on the INC form on UI16 - how did you get that? I have a brand new OOTB instance (Build date: 07-27-2024_1019
Build tag: glide-xanadu-07-02-2024__patch0-07-16-2024) and it's not showing on the UI16 on the INC form.
2) The VIP flag does not show up on the my workspace either.

[@LearnNGrowTogetherwithAtulG]

Hi mate,
@osniseca8802 • 2 hours ago
Hi, thanks for sharing this great video. I have two questions:
1) Your instance has a "Discuss" button, on the INC form on UI16 - how did you get that? I have a brand new OOTB instance (Build date: 07-27-2024_1019
Build tag: glide-xanadu-07-02-2024__patch0-07-16-2024) and it's not showing on the UI16 on the INC form.
LNG: If I am not wrong, the discuss button is available in the Next experiment only.
2) The VIP flag does not show up on my workspace either.
LNG: Please update your SOW to the latest version and then log out and log back.

[@osniseca8802]

@@LearnNGrowTogetherwithAtulG - I have Next experience turned on, like you. But no discuss button on the INC form when I open the record from the back-end

[@LearnNGrowTogetherwithAtulG]

Hi Mate,
Are you trying in SOW or native form view?
Please change application to: Omni-Experience Standard Feature Set and go to 'Settings' under 'Conversational Interfaces' in left navigator. Kindly make changes accordingly.

[@osniseca8802]

@@LearnNGrowTogetherwithAtulG native view, and like i said on a brand new OOTB instance - Xanadu Patch 1

[@LearnNGrowTogetherwithAtulG]

Surprised.. bcz I am also on Xanadu Patch 1 only. Not sure its instance issue or some configuration.