Pairing a Commercial Wireless Keyboard and Mouse with an HP Computer | HP Computers | HP

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Komentáře • 61

  • @WetToe98
    @WetToe98 Před 4 lety +4

    This is the ONLY video that helped me! THANK YOU!

    • @HPSupport
      @HPSupport  Před 4 lety

      +Abigail Carter I am glad to know that the video has helped you fix the issue.

  • @ancu2682
    @ancu2682 Před 4 lety

    Great explanation!
    I got it working right away. Thanks 🙏

    • @HPSupport
      @HPSupport  Před 4 lety

      +Angela Cuellar I am glad to know that the video has helped you fix the issue.

  • @bikabemalanga531
    @bikabemalanga531 Před 5 lety

    Thank you for your help

    • @HPSupport
      @HPSupport  Před 5 lety

      +Bikabe Classic I am glad to know that the video has helped you fix the issue.

  • @varshathakor1106
    @varshathakor1106 Před 3 lety

    What model of computer

  • @tejaslashkari4487
    @tejaslashkari4487 Před 3 lety

    Which is this model

  • @lilian6884
    @lilian6884 Před 5 lety +1

    Help my receiver doesn’t seem to have that button :/
    How do I connect it? I have the HP Pavillion 23 Touch smart computer.

    • @HPSupport
      @HPSupport  Před 5 lety

      +Lil_Goat Please follow the guidelines in this document to fix this issue: bitly.com/2XZnrzF

  • @joselynhernandez6680
    @joselynhernandez6680 Před 8 lety +2

    What about if its s different type of keyboard but we have the same computer ???

    • @HPSupportHindi
      @HPSupportHindi Před 8 lety

      The exact method will vary a bit for different manufacturers, but in that case consult the documentation that came with the product , which may be on a CD/DVD, or check the manufacturer's support website for specifics. In practice a wireless keyboard and mouse using a dongle will connect in a similar way, often using a connect button on one or more of the devices.

    • @ceceliareed
      @ceceliareed Před 7 lety

      HP Support Advanced I don't have a blue or white button

  • @charanjit111
    @charanjit111 Před 4 lety

    could you plz help me , where can i find the receiver ? i have a KG-1061 HP keyboard but i lost my receiver

    • @HPSupport
      @HPSupport  Před 4 lety

      +jaag There is no other options but to purchase a new mouse.

  • @rei4945
    @rei4945 Před 3 lety

    Can my hp w1907 monitor have a keyboard connected to it

    • @HPSupport
      @HPSupport  Před 3 lety

      +Nezuko Kamado Without Tanjiro I do not see an option to connect the keyboard.

  • @m_hrndz0066
    @m_hrndz0066 Před 3 lety

    Hi I need help
    Idk if you still respond to comments but I recently bought the HP classic desktop wireless keyboard and mouse but I can’t seem to connect it I tried logging in and using Bluetooth (it’s touchscreen as well but I can’t do as much) but it keeps saying the USB isn’t recognized and malfunctioned or something please help

    • @HPSupport
      @HPSupport  Před 3 lety

      +FireStorm Gaming Please refer to the instructions under this document to fix this issue: bit.ly/3faeutN

  • @chokribraham6752
    @chokribraham6752 Před 4 lety

    I have those excact same items

  • @_sahillx9495
    @_sahillx9495 Před 4 lety

    What should I do if I lost my reciver my keyboard model is kg-1061

    • @HPSupport
      @HPSupport  Před 4 lety

      +Meme Lord There is no other option but to purchase a new keyboard.

  • @michaeldias8428
    @michaeldias8428 Před 4 lety

    My computer keyboard dosnt have a receiver and no turn on button and it came with the computer Im not sure how to reconnect it

    • @HPSupport
      @HPSupport  Před 4 lety

      +Mike_GaMeS Please refer to the instructions under this document to fix this issue: hp.care/2oyK75z

  • @mikecoughlin3222
    @mikecoughlin3222 Před 5 lety

    What is wrong with HP. Batteries ran out on the keyboard, and that pretty much was the end. I could never get it to resync, despite trying EVERYTHING that the help and videos showed. Back to a hard wired keyboard. Already went back to the wired mouse since I was tired of the pointer jumping around.

    • @HPSupport
      @HPSupport  Před 5 lety

      +Mike Coughlin To solve the problem kindly refer to this document: hp.care/2p9KIxO

  • @mimaacademicoffice7414

    my computer is differ ur computer coz doesn't has any Potton so how can I connect?

    • @HPComputingSupport
      @HPComputingSupport Před 5 lety

      +Mima Academic Office Please follow the guidelines in this document to fix this issue: hp.care/2p9KIxO

  • @aaronrohlman3548
    @aaronrohlman3548 Před 7 lety

    What if I don't have a button on my USB?? My keyboard is not connecting, new batteries and I've switched different USB ports... my mouse is working. Pleaseee help. Ive also had this happen before and I fixed it somehow but I forgot how I did it.~_~

    • @HPSupportHindi
      @HPSupportHindi Před 7 lety

      +Aaron Rohlman Use the steps in this document to solve a wide variety of wireless keyboard and mouse issues: bit.ly/2vUPEHc

  • @brittybabii8474
    @brittybabii8474 Před 4 lety

    where can I buy the receiver if I lost it?

    • @HPSupport
      @HPSupport  Před 4 lety

      +Brit I am afraid you need to purchase a new keyboard and mouse. We do not sell only receivers.

  • @jaysworld941
    @jaysworld941 Před 4 lety

    Do you have to have the harddrive

    • @HPSupport
      @HPSupport  Před 4 lety

      +Kiwizxx Yes. The hard drive has to be there.

  • @ashlynp.1988
    @ashlynp.1988 Před 8 lety

    👍👍

  • @getrackzjamari
    @getrackzjamari Před 3 lety +1

    what if my drive doesn’t have a connect button

    • @HPSupport
      @HPSupport  Před 3 lety

      +Ja’Mari Harris If a wireless mouse or keyboard does not respond, check for connection and power issues as mentioned here: hp.care/2oyK75z

  • @naseerabduljabbar2457
    @naseerabduljabbar2457 Před 3 lety

    Hi, i am having hp computer and microsoft keyboard and mouse does it work?

    • @HPSupport
      @HPSupport  Před 3 lety

      +Naseerabdul jabbar Please refer this document to know about setting up wireless keyboard and mouse: bit.ly/3o9BBqU

    • @naseerabduljabbar2457
      @naseerabduljabbar2457 Před 3 lety

      @@HPSupport i am having microsoft keyboard and mouse but its not working

  • @praveengautam3308
    @praveengautam3308 Před 3 lety

    what shouldi do if i lost my reciver

    • @HPSupport
      @HPSupport  Před 3 lety

      +Praveen Gautam There is no other option but to purchase a new pen.

  • @Jamatan3
    @Jamatan3 Před 6 lety

    I don't have that type of receiver, I have the short one

    • @HPSupportHindi
      @HPSupportHindi Před 6 lety

      +NewTube Neon Could you please elaborate the issue that you're facing?

  • @kalashnikov-0102
    @kalashnikov-0102 Před 6 lety

    The curser wouldn't show up :(

    • @HPSupportHindi
      @HPSupportHindi Před 6 lety

      +B34ST YT Clean the lens on the underside of the mouse with a damp cloth or cotton swab. If you are using the mouse or keyboard around large metal surfaces, move the receiver, mouse, and keyboard to a new location, away from the metal surface. This document provides solutions to common problems encountered with mice: bit.ly/2yfUMWu

  • @super_ironturtle8371
    @super_ironturtle8371 Před 3 lety

    i dont have the usb thing

    • @HPSupport
      @HPSupport  Před 3 lety

      +Super_Iron Turtle Please refer this document to know about connecting wireless keyboard and mouse: bit.ly/2EhTeUt

  • @urmomj7966
    @urmomj7966 Před 3 lety

    Can I do it without the mouse?

    • @HPSupport
      @HPSupport  Před 3 lety

      +-simplyxtiffany- Please refer this document to know about pairing wireless keyboard and mouse: bit.ly/3o9BBqU

    • @urmomj7966
      @urmomj7966 Před 3 lety

      @@HPSupport ok thanks

  • @richiecoman5138
    @richiecoman5138 Před 4 lety

    What if you don’t have a synchronizer

    • @HPSupport
      @HPSupport  Před 4 lety

      +richie coman Please follow the guidelines under this document to fix this issue: hp.care/2oyK75z

  • @supcuz9824
    @supcuz9824 Před 7 lety +3

    So we can't connect it without the USB?, I'm talking about the Keyboard.

    • @HPSupportHindi
      @HPSupportHindi Před 7 lety

      +AeroKing This is a wireless Keyboard, you can connect it only via wireless, there is no USB port on the keyboard nor cable is not required to connect.

  • @elaneezvlog1668
    @elaneezvlog1668 Před 4 lety

    Where is the usb port ???

    • @HPSupport
      @HPSupport  Před 4 lety

      +ELANEEZ VLOG May I know the model number of your computer so that we can check the details for you?

  • @MacNCheezeGod
    @MacNCheezeGod Před 4 lety

    HOW THE HECK DO YOU GET BLUETOOTH

    • @HPSupport
      @HPSupport  Před 4 lety

      +Xavier Castellano Please refer to the instructions under this document to fix this issue: hp.care/2oyK75z