Dell XPS 13 Plus Unboxing and Initial Impressions | Absolutely Gorgeous!
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- čas přidán 18. 06. 2022
- Today we unbox Dell's brand new ultrabook, the Dell XPS 13 Plus. It caught my eye the second they announced it and seeing it in person was amazing. It truly is a beautiful ultrabook with some interesting design choices but unfortunately there was something wrong with the unit I received 🥲 Hope you enjoy the video!
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That keypad is beautiful on the XPS! Almost reminds me of my old 2008 17" macbook pro, it was sleek and had the buttons placed closely together but way too large and heavy for my choice of laptop these days. I saw the xps 13" rose gold with alpine white keypad a few years ago and fell in love, so pretty and compact! I thought I'd be a loyal apple user but I think I can swing either way. I hope they come out with the rose gold with white keypad this year, I'm sure there's plenty of people waiting for that release!
finally someone that remembers to do a sound test for the keyboard!! god bless child. god bless.
Great unboxing video. Sorry about the defective unit that you got and hopefully the replacement unit will have no such issues. I faced the same fan issue with my Dell XPS 15 9510 during its setup. Also please do upload a video of the new replacement unit. Thanks ✌🏻
Absolutely great video, well done and thank you for your impressions! The bugs are awkward for a new premium machine, at least you’ll get a replacement unit.
Thank you! I'm glad you enjoyed it!
True, but I guess its also kind of expected since its a first gen product?? But yeah, when you pay for a premium product, you shouldn't have to jump through hoops just to make sure you get a functioning unit. 😅
Hi Bianca. Great video and thanks for impressions.
Please, don't let us so curious. After Dell replacement device, the fan backed to regular function?
We had to get rid of the headphone jack and the F row so we could cool that powerful 28W processor. I recommend getting an Apple USB C to 3.5M adapter, the DAC on that dongle is very good! But Dell provides a good one in the box as well :)
I'm sorry that you had a problem with the fans, first time I'm hearing that.
Great video :)
So sorry to hear about those problems, I was actually perhaps considering this laptop but definitely QC to keep in mind. Were they fixed yet? Apparently regarding the fan noise, I think it might take a few days to settle down while Windows and whatno are still setting things up. However, not totally sure about that.
Your fan issue might have been Windows and Dell software running in the background, which is kind of typical in any windows laptop. It could take hours or one or two days before things settle down, which was what happened in my unit.
This is actually a great review video
Wow very high quality video! Very nice :D
I just wanted to say I appreciate you for this video.
Thank you for the video. I seem to be in a similar situation as you are regarding the fact that I like the MacBook Pro (16 in my case) but want a device that is lighter and is not caged within Apple’s environment (ie, I want to run Linux). The issue for me is really battery life, which you listed as a priority for you as well but did not mention in your video.l other than when mentioning your choice of display. I know this is likely because of the defective unit not being able to use power optimally. Yet, I’d be curious whether you have any idea of the actual battery life of this unit, either by annedoctal evidence or through your own impressions
Curious as to why you switched from the Mac? Somethings you didnt like about macs that Windows was able to fullfill? or are you agnostic and choose a laptop more based on its hardware?
if you want to do creative work on that you for sure want to get the i7 with the 14 cores. That is basically one of the bassic inovations for that thing. The other part is mainly the look and the ram speeds.
Great video loved it!!
thanks for being so honest to review this machine. and thanks for not hiding the truth.
Hi! Thanks for the vídeo. One question: The keyboard and the trackpad glass are white or grey/offwhite/beige?
Dear Bianca,
great video. Just wanted to let you know that I had to get mine replaced also sadly. I received mine on the 17th but my screen fell out! No, that’s NOT a typo; I was doing a video to post the unboxing and as I lifted the lid, the screen was barely tapped with double-sided tape and barely holding on for dear life. I’m sure once the china Covid restrictions finally lifted, they had to rush a bunch of these out (mine took 2 months). So it seems we both are experiencing screen-related issues.
Let’s hope our replacement ones are a better build quality. Best of luck 🤞🏽
wow, i got mine on the 28th and on first boot up I noticed the LCD was damaged! now I have to wait until August for the replacement (according to their estimator ) smh
@@Gilengland Dang wow! Yeah it’s definitely something going on with this particular model. Every vid I’ve been seeing lately of the unboxing, they inevitably say something is wrong one way or another. Word of advice: I’d call Dell’s customer service and put the pressure on them to expedite your device bro. I called and threatened to cancel my order and they put me on hold for a few mins and came back and said they sent a message to the warehouse to rush it. A few hours later I saw that it had been moved up to a week instead of a month. Also, ask for a compensation for the troubles. They’ll usually credit you back some money.
In my case however, I’m over it bro. Im gonna cut my losses and switch gears and go back with the Samsung Galaxy Book2 Pro. I just don’t trust Dell’s build team on ANY replacements or an original. That Book2 I had it for a week before my Dell came but sent it back. Worst move ever! I assumed the Dell was gonna blow the Book2 away, but the screen and battery life ended up being better. The Book2’s screen isn’t even 3.5K resolution but that Amoled made it seem like it was. Best screen I’ve ever seen on a laptop man hands down.
@@decisiveman78 wow, yeah I have the Galaxy book pro 13" so I'm gonna test them side by side and see what I prefer as well. Thanks for the advice
@@Gilengland for sure man 👍🏽
Sorry for your experience with your dell xps - I thought about getting one but i tink i will get mac 14 pro and run parallels with it .....currently having a m1 pro 13" and im very happy with the silence...
I’m really unsure which to go for between the DELL xps 13 plus and HP spectre x360
Damn! So sad to see that your unit didn't work properly. Thanks for the unboxing video!
Thank you! I'm glad you enjoyed the video. 😁
Btw Macbook trackpads are from glass too, so Dell just match Apple for materials.
Mine should be shipping today and will be using it for work and seeing this video and the quality control issues def will be on my mind. Unfortunate that you had to experience that. Otherwise, thanks for sharing this very TRUE first impression video
Hope your unit turned out fine!!
Imagine needing to plug in a headset and a USB thumb drive, all of a sudden no more ports left to charge the laptop 😂
Got one last week, came in with a giant screen bleed. This isnt a outlier many have arrived with issues
Great video...although audio is a bit low...otherwise it would be a perfect video.
Would love some more videos of windows laptop from you.
thanks you for the unboxing video!!! 👍👍👍
Thank you! Glad you enjoyed it. 😁
I have the same specs. FHD+ w the I5 and 16gb of memory. My device was hot for the 1st couple of days due to the multiple updates, but I never heard the fans. I'm running it w the lid closed while connected to a Dell USB-C (P2720DC) monitor that is daisy chained to a U2415. On a sidenote I ruled the OLED panel out. It's overkill for a 13.4 inch screen that will run external displays most of the time. Besides I have a 55inch 1080p LG OLED that is several years old and just didn't see any major advantage to be gained w the other higher end panels.
PS Great job on the video. Thanks.
Wow. That's great news. Thanks in advance. I'll be in contact with you shortly.
So nice video Bianca ☺️
Thank you!! 😊
The lighting is a bit too dark, needs to add more light on the left side (from top view).
Can intel iris xe from 12600h drive a 4K display on a laptop ?
Screen looks relatively matte in the video to me. Could it be they simply sent the wrong model (matte non-touch 1200p-version)?
The touch screen 1200p is also anti-glare. So you can't really tell. It's interesting how the touch 4K and OLED models are anti-reflective.
XPS laptops are great when they work, I have the 9520 and it’s great. Your 13 Plus seems to just be defective which is fine and normal with something so new
Yeah, I used to own an older XPS 15 and the first thin bezel XPS 13, they both were great and I didn't have any problems with them. I've always been a fan of the XPS lineup
But yeah, having a first gen product is a little scary because of the problems that can come up. I'm guessing this is the first time they've put up this kind of cooling system in a 13 inch ultrabook 😅
@@BiancaMikaehla Yeah definitely get Dell to send someone out to replace it or have them send a replacement for you, it shouldn’t be a jet out the box lmao.
When it works tho I think you’ll love it
I got mine late last week and also had issues. When watching videos online after a minute or so the OS would freeze up for a bit or become very sluggish. I ended up running Support Assist and it failed the video card test which is weird to me considering the video card is integrated into the CPU. They are sending out a tech hopefully tomorrow with a replacement motherboard. But I'm not exactly sure if that will fix the issue lol. I guess I had good luck on all my prior computers as I never had issues like this with a brand new laptop.
My thoughts exactly! I’ve bought 3 XPS computers in the past and they never had any issues. I’m sorry about your unit also having issues. It’s kind of weird the amount of people commenting that they had bad units as well 😓 Hopefully everything works out when they swap out the motherboard.
At first they recommended sending out a tech as well to replace the fans but I asked if I could get a replacement instead. I just wasn’t comfortable with them opening up the computer and replacing something that was brand new. But it’s gonna take a while to get here.
@@BiancaMikaehla Actually that's a great point on wanting a replacement instead and now you're making me rethink if I should've done the same lol. Guess I'll find out tomorrow unless they reschedule a second time. Thanks for the video!
@@BiancaMikaehla Damn, they didn’t even offer me the option to have someone come out to fix it 😞🤔
@@decisiveman78 To make things worse on my end, the technician came yesterday and couldn't even unscrew the screws to replace the motherboard as they were too tight. So now Dell is sending a prepaid FedEx box that gets here tomorrow so I can send in the machine to them to fix. They are estimating 10 business days after they fix it to get it back to me. I inquired about getting a replacement but they said it wouldn't get here until mid August so am hoping them fixing this resolves the issues.
@@descender42180 OMG!!!! Dell what the hell ya’ll. It’s crazy Bcus I have (had) massive respect for the Dell brand. It’s like that Covid shutdown in China really messed them up. I surely hope your “repaired version” works fine, let alone gets back to u in the time span they promised.
I will post my rant and video of the screen separating from the frame really soon. Editing it as we speak. I have to do us a service and post it.
Good review
Brick is needed for the 28 watt chip
After seeing your unboxing video, I'm not so sure whether to get one for myself.
Right? It scares me brand new and the touch screen doesn't even work and there's some driver issues blasting the fans for no reason
how much?
Audio is a little bit too low, might wanna increase the gain or speak up a bit. Otherwise good content!
you bought the non-touch version. there's no touchscreen to work :)
the fan issue, wait for a day, do all the updates, check the procecces running (possibily a windows issue not dell)
The fans literally don't stop. Even when I put it to sleep. It really doesn't stop unless I actually shut the computer.
@@BiancaMikaehla have you tried reinstalling windows and resting bios settings after updating it?
If after all this keeps doing the same you can replace it with Dell
Do u do gaming??...if so how do these laptops fare for gaming??
I game lightly on the side, but I use my consoles for that. But I am pretty sure this will be able to handle some light gaming. Will definitely check it out once I get my replacement!
@@BiancaMikaehla
How about Thermal throttling ?
Really can't tell yet since the fan is constantly going off regardless of what I'm doing. I'll have to see once I get my replacement.
Dang, I felt bummed out for that unit. But it happens.
Also, why most modern devices are removing audio jacks from their devices? Not everyone has bluetooth capable earphones/headphones and there are Latency issues.
Companies want to pressure consumers into buying their 100+ usd wireless ear/headphones sadly
@@Val17282 That's sad. It's convenient having all slots/jacks.
Yeah, I felt pretty defeated when I updated everything for 2+ hours and it was still going off. It is what it is though. Just glad I'm getting my replacement soon
Can we get a review? Keen to hear your thoughts
This is a really nice laptop
Bianca, any particular reason to consider this vs the MBP14 base ? Sorry you had a bad unit. Kind of frustrating that the PC industry is still catching up. Hope you get your unit fixed, it looks like a very promising laptop
It does look quite promising, doesn't it? It just sucks that this unit needs to replaced immediately. Hopefully the new one will be good.
No reason in particular. I'm still keeping my MacBook Pro 14. It's just that, at the end of the day, some people really just don't want to use a Mac and prefer Windows. I wanted to find an ultrabook that could possibly match the performance of my M1 Pro or the M2 even and the 1240p chip from Intel seemed pretty promising. Plus the laptop looks gorgeous.
3:44 lol the same problem as old model 🤣🤣🤣
Dell has horrrrrible quality control....ive experienced this myself and also heard from a number of people with similar experiences. I ended up getting the Samsung book2 Pro 360. Please do a review of that one please :)
Once again, Dell fails with quality control in their first gen product. I have an XPS 9300 and during my 2 years with it, there are an awful lot of issues 🥴🥴🥴🥴
Looks sweet but having moved from the XPS 9500 to the 16" M1 Pro (base), the XPS line is pretty much off the radar for me. The M1 Pro has been flawless, fan noise or the lack thereof being just one of the many perks of the M1 Pro. I've had this beast since the beginning of February and I've never heard them once--and I do a significant amount of creative work. Screen is another thing, although I hear OLED in the 2022 XPS lineup is pretty sweet. Anyway, unlike you (?), I've had way too many issues with XPS machines (7590 and 9500) to consider Dell powerbooks. Maybe some time in the distant future when buying a Dell device isn't like playing the lottery. Thanks for the review! I hope your issues with the 13 Plus get ironed out soon!
The fan is annoying!!! Thank you for the great review. I am not buying this machine.
It really is! It really didn't go away, but hopefully the replacement will be better. But I'm sure the fans will kick off once I start editing videos.
And thank you! I'm glad you enjoyed the video!
Idk why but with every new video you post you’re moving away from Apple products 😅
But in either case, loved your ‘kid getting a new toy’ excitement and honesty in the video :)
Low light in room
i was disrespectful..im so sorry..i subscribed already just to make it up to u..
5th view,1st like and 1st comment 😑
Hi
Hello!
xps always has problem with quality control for a long time and until now Dell still cannot solve that.
I've ordered a few XPS computers in the past, it's never really happened to me but I've always read and seen videos regarding that, turns out its true. Hahaha
apple ceo now is killing apple iconic product designs. pretty sure steve is not happy right now.
I just bought the MacBook Air M2, but I got to say… the XPS 13 looks even better in terms of design. The screen and the keyboard are amazing. It’s a shame windows sucks so much
uninstall my dell and fusion service, use dell power manager
I did that too, didn't work though.
@@BiancaMikaehla okay that's hardware problem
You’re beautiful
Dell XPS is terrible. ThinkPad X1 Extreme is way better.
Blows my mind that consumers continue to purchase garbage from Dell!!