WARNING! Dispatchers VS Truck Drivers (Real Life Truck Driver & Dispatcher Scenarios)
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- čas přidán 22. 08. 2024
- Can you relate to these real life Dispatchers VS Truck Drivers scenarios?
Dispatchers VS Truck Drivers, Owner Operators, Company Drivers, and Lease Operators.
Truckers, how do you deal with your Dispatchers?
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Trucking companies: Why can't we find drivers? Why are all our drivers quitting? Nobody wants to work anymore!
No kidding. How hard is it to be truthful with your drivers?
Nobody wants to be taken advantage of. Too many vulture companies.
I'd quit on the spot. There are thousands of companies looking for drivers. They're so desperate that they're taking new drivers and some are even putting people through their CDL courses.
@@natev580there is no driver shortage there is a pay shortage, companies over hire on purpose, pay is stretched thin and they claim there is a shortage but as a prime example I’ve had a director of operations tell me they are short on trucks so they might use mine as a loaner during my home time…..but yea….they are so desperate they don’t have enough trucks to fill all those rolls we end up sitting for days at a time for lack of freight when in reality they just over hired and have too many truckers and not enough accounts to move them…
The best dispatchers are Ex- Truckers!…… 10/10 👍🏽
Hope there must be in law that ( become a dispatcher not just having a diploma from the school, )only after certains years of expériences in truck driving,
Ya damn skippy!
the best truckers are ex dispatchers as well
Good acting, very accurate, and funny. Great job.
Too many young drivers think they work for the dispatcher. Hell they even refer to them as "my fleet manager" or "my driver manager." This is ass backwards. The dispatcher works for the driver, not the other way around.
Accurate. The driver works for them. I've seen first hand dispatchers just straight mess with drivers like a cat n mouse. Driver gets mad at a dispatcher who is sitten 3000 miles away in a cold office and he intentionally gives the driver the wrong trailer number, says it's a mistake, is grudgingly trying to force a lesson on the driver. The position pays lower, the company just wants the business, so they turn the eye on the driver harrasdment
@@johnwaz5678 that's messed up
Drivers get harassed all the time, it's very hard to prove, usually when the company doesn't like the driver. On a local job, another, driver has a habit of speeding, we would start that driver 2 hours late and tell him the warehouse wasn't ready, well no driver likes having his start time pushed 2 hours later at 9am. We did this until he got the point to stop speeding, now his speeding is at an acceptable level, driver starts at 7am. Some dispatchers are harsh, knowingly letting the guy run around a yard lookin for a trailer that isn't there for an hour an not get paid. Then call him an blame it on the customer for not giving the right trailer number to us. Then the dispatcher doesn't document the down time, the customer is pissed at the company, company blames driver for late load and fires him for poor performance. Driver knows he is being harassed an can't prove it. Some companies are scumbags, that's why as a driver you need to kiss ass an be fake, the only thing a driver controls is the truck itself, other than the operation of a truck, he is at everybody's mercy including g the dot an doctors. That's why it sucks, drivers really aren't self sufficient and men of their own means and it sucks.
depends on if your company or leased onto a company lol
Well you can’t quit and get another job easy
A good independent dispatcher is a good investment. They will be your eyes and ears and protect you. A good dispatcher puts the carriers first and understands that its a business relationship between client(carrier) and service provider(dispatcher).
Is is better to dispatch yourself sure but if time management is priority then, outsource so you can focus on running and building your business. You'll have to find a dispatcher that's the right fit for your business.
Logistics went right out the window...logic too
This was freaking hilarious lol
You did a 10. I really wasn't laughing because this happens to me a lot. I'm a company driver and I have a assigned truck , meaning I use that truck every day. I been at the same company for almost 6 years. They hired a bunch of new dispatchers who have zero clue or care about a drivers assigned truck. The past 3 months they keep letting other drivers use my truck when I'm not there and 3 times when I have a run I come to work and my truck is gone. You know what? I just go home. It really pisses them off but I wont drive a truck with zero tools or equipment not even a cell phone charger because everything that I need is in my assigned truck!!
It’s a 10, loved it. I get my dispatcher by driving off in the direction I want to go instead of waiting for a load. Every time “it’s a miracle” he calls with a load cause he sees me rolling.
I always look up the shipper/receiver and call them and go by what they say.
Actually, you acted just like most of the dispatchers I have unfortunately had the pleasure to be disrespected by. But your acting was worthy of an Oscar. Lol
One of the first things my trainer told me, 10+ years ago, don't do favors for dispatch.
I worked for Hornady truck line and never had any issues with getting loads...all my load were dispatched by a Qualcomm computer
What's a Qualcomm computer?
@@armstrongsconsultants4184
Stupid CZcams keeps deleting the link describing a Qualcomm but here's what it is
Qualcomm, or Omnitracs, is an onboard computer with a messaging system, GPS navigation, an electronic logging device (ELD), and more. It is tied into the truck's computer and also allows trucking companies to track where the driver is at, monitor the truck, and exchange messages with the driver - similar to email. You will access the Qualcomm from inside the truck, using what looks like an iPad.
Another way to summarize what the Qualcomm (Omnitracs) does is logistics management.
Each company can set up their Qualcomm (Omnitracs) to monitor the truck based on their own specifications. Most are set to monitor:
Location
Idle time
Speed
Miles per gallon
Engine over speed
Cruise control
...and more
I just went thru this with a company from Illinois, had me waiting for hours then tried to give me a garbage run. When I denied it, they had me sit for two days.... this company was Forward Freight located in Lamont IL. Stay away from them...
I just quit Bulls Transport because of the dispatchers lying and being unorganized. This was spot on
Wishing you all the best finding another company! Sorry you dealt with unorganized Dispatchers.
The best is in orientation when they say the driver is top priority, yet the dispatchers can put us in bad situations where we miss planned home time as they enjoy the company office party or their holiday weekend at home.
It could be paranoia, but I am always cognizant of companies that say this. Maybe I'm just an actions over words kinda person, though. I just feel like if a company has to openly say that they put their drivers first that in my brain that translates to they probably don't.
@@NorthAmerican-Trucking-News I agree and based off of experience I know that's a fact. They just wanna get you in the door to be their new slave.
The best Dispatcher or broker is the one with a great memory.
The best drivers will answer the phone... Even at home.
The best combo are the ones that live in the real world. They work best together. They understand that things happen.
Just be straight up when I answer, tell me the load sucks. Tell me it's not the greatest. Then remember I did it.
Gain trust with each other.
GREAT comment 👏 Thank you for sharing this!!
8 /10 you need more frustration. I like it alot though 👍👍Next time have a trucker show up in the dispatchers office hehe he
That part
I work in Sweden, but when my dispatcher's don't have anything ready they'll say right away "Go find a spot to park and have lunch/break and we'll get back to you" then you know that you can kick back atleast.
Spot on !
Assuming everything will go smoothly?
Assumption is the Mother of fk up.
Thx E/T Ronan
Sounds like a typical day at work
Hahaha this just happened to my husband!! This is too good 10plus!
As a new driver in the industry….you can only deal with this so much before you have to ask what’s really going on….of course when you do….your instantly given attitude, put on a shit list and punished with the good old “freight is kinda scarce right now” bullshit….
Yeah...
Was thinking about getting in the dispatch game. Realize rule #1 dont be a liar. Seems like that would make the job a lot easier.
It would make the job exponentially easier! And the community would be more respected
RONAN, Great acting on the POV videos. All of the scenarios were spot on, I would like to see more of these. I've encountered some well experienced dispatchers that pick and choose what drivers to do this to on the hush hush in order to frustrate them an quit them. They know what buttons to push by how aggravated the driver sounds when he/her calls up. Maybe a driver is doing something unsafe or not kissing ass, it's always a pick an choose, some go put of their way more to rectify the bad situation for the driver based on how strong their relationship is. Why networking and relationship building is important. It shouldn't be that way but no company treats drivers equal, some strive to but no matter what the old school good ole boy network will prevail
Maaaan!!! I had horror flashbacks!!! This, is sooo accurate!!!
Thanks Broh for this video! Its so funny and useful
Thanks for watching!
My dispatch totally F'ed up recently and I had to revisit a shipper FOUR times over the course of two days when it should have been one stop and a couple of hours to get loaded. I get paid by mileage so it ended up costing me a lot of money and frankly wasted and excessive amount of time for me and for the company.
Look like the company I work ! I like it
Absolutely fabulous acting bro ❤ love it you and I was reading comments of my respective owners operators have issues with dispatcher that’s true but I am working for 6 years as independent dispatcher my carriers are very satisfied our services as services provider (dispatcher) I am responsible really sorry guys if you had a bad experience with dispatchers wishing you guys happy hauling❤
We appreciate the kind words, thanks for watching!
In these situations, some dispatchers dont want to answer the drivers call.
They 'll simply reject the call that " sorry i can't talk right now.
Midwest driver
Work by miles : 1) Loosing time in the GTA trafic,
2) Taking so long to cross the border going to US.
3) Sometimes waiting for entry # at the border coming to Canada.
Ooo this is funny... LOL 😂 I can't stop laughing 😂 😂 😂 😂 I love the part about call when your Mt.. LOL and you get to the place and there close and they are waiting on you lol 😂 😂 😂 funny
They should automate dispatching to save money. Seems simpler than using Skynet to run 80000 lb vessels
This is very accurate. Maybe a little exaggerated, but accurate.
GOOD BRO YOU SOUND LIKE MY BOSS HAHAHA
**has appointment made on Wednesday that I've requested off months in advance and i live in the NW Georgia corner**
Dispatch:We got you a load to pick up tomorrow morning in Birmingham AL...so Monday around 8 am and you're gonna pick it up and it's gonna deliver in Cheshire CT just when ever you get it there no rush and then you're gonna pick up in Baltimore MD on Tuesday at 4am and from there you'll drive to Buford GA to off load and then you'll pick up in Macon GA andfinally you'll deliver that in Chattanooga at our drop yard and then you can bobtail home.
True story it happened to me at my second company
This is just too funny! Great idea, great video! I'm laughing so hard, so true what goes on everyday, haha!
Glad you enjoyed the video!!
Lol very true dispatchers are liers you can't have a conscience to be a dispatcher lol.
Of course you can! Dare to be different eh?
That's awesome! Love it!
In '15 dispatch tried to send me to Jacksonville during a hurricane (nope), not long after, tried sending me to Charleston (same situation) told her I 26 was enacted evacuation, bitch said "can't you take a back road" I left that company soon after lmao :D
I don't get this from dispatchers that often. My advice is to be very firm but professional in what your requirements are and if nesscary involve management. Have an hourly wage in your contract and what your terms set out. It's remarkable how effective 150 dollars an hour is at halting bull shit. Don't bother saying anything to the dispatcher, they don't care. Send your company a statement of unpaid hours and speak to management. Like I said if the company want accept my rates I don't haul. There are plenty of companies that will, so I don't care about companies that won't.
THIS VIDEO WAS AWESOME! 10/10 BECAUSE IT IS FILLED WITH ACTUAL THINGS THAT HAPPEN EVERYDAY! DISPATCHERS SHOULD JUST TELL THE TRUTH!
How can you tell when your dispatcher is lying? When his lips start to move.
At the end of the video I realized driver and dispatcher is same guy.
Great content! 9 out of 10 acting skills
I have dealt with this craps like you showed for 44 years. It hasn't changed
a 10 good acting lol
That wasn’t to bad ronen keep it up I rather enjoyed that side of you
Glad to hear it! Thanks!!
Accurate af lol
Do more videos like this. I got a great dispatcher The day before I make my delivery I am receiving my next load Through our log book system.
Damn, this is accurate af.
Ur acting skills., it’s an ACADEMY AWARD winning, for best acting!!, lol, you nailed it, keep the funny humor coming as the acting is just a mere glimpse in what Drivers and Dispatchers go through EVERYDAY!!!, It’s not easy., but I truly believe honesty has ALOT in the way things transpire leading to the end outcome in what’s right. If dispatchers are just plain HONEST, that goes loooooooong ways. As much as we would want the Shippers/Recievers to be honest as well. Sometimes things just happen a Dispatcher can only do so much, it’s just the nature of the beast. Communication is CRUCIAL., if indeed everybody communicated, just imagine how much smoother things would go. Keep the funny humor coming, you did great👍🏻😎
I leave and haul for someone else no bs but I have seen all of it I'm about to call my dispatcher and let him know he is a pos lol
LOL! Let us know how that convo goes 😂
@@NorthAmerican-Trucking-News went good I'm a owner op have my own authority trailer ect have hauled for ace doran not leased tho for 7 or so years every other day I load out of same area my other loads going up are direct shipper she was putting another company ahead of me so I would either get leftovers or have to wait on load so I got load from thier competition mercer cuz I knew they wouldn't like it they are the main carrier out of where we load they don't pay near as good but it was to prove a point I go home every other day so I need to load early and after I told her who I was hauling for and that if they was going to do that I will not ever haul for them anyone can give u good load when freight is hot it's how they treat u when it's not so far it's not bad still at 5 dollars a loaded mile with 70 mile deadhead I would advise no one to do business with Mercer tmc tql and talk to others about where u load and unload even if ur company driver if the other guy made more money find out who with so we can get these crooks out Mercer paid 1179.63 dollars for a load that pays 1989.87 same load difference between a broker that had a fee and a crook the customer still pays the whole amount because that's the rate
@@braddalton9260 Good to know the conversation went well. Thanks for sharing Brad! Stay safe out there!
It's funny it reminds me when I had a dispatcher they use to say the exact lies 30 years ago. but now is the brokers with the bull $%^&
Bro you the man! Great vid :)
i'm a new dispatcher. This was good. I am not guilty of this though.
Welcome to the industry!
I just tell em that us drivers don't need dispatchers, and that we can dispatch ourselves. They get all butt hurt after that.
BWHAHAHAHAHAHAHAHAHA "JOHNNY TRUCKER"
The acting was great. Very funny, until I put myself in those situations lol. As a new driver, I am not looking forward to this. I absolutely hate being lied to. Just be honest so I can make my next move.
Welcome to the industry! I hope you don't end up in any of these scenarios...
And I agree with JJ JJ, the dispatcher works for the driver. There goal is to put as much in the drivers pocket so there pay is better. But if you're looking at it as a company running there own trucks, well the driver would be at the mercy of the dispatcher. Owner Operators rule
sounds like the good loads are going to truckers that dont whine.
Haha! Could be!
Most challenging work I ever had as we had company drivers & owner operators too. 10 hours max per day & alot of contracted drivers - run 2 up (2 drivers as in spouses). We had road trains running - triple wagons that could not go into cities so had to drop a trailer off here in Australia. Country fuel stops that refused large cash sales & no credit cards over $200 back then. It was a bloody nightmare as the BP fuel cards only did BP of course. No driver is going to fork our $2,000-$3,000 for fuel :) Even fuel costs were a factor as a 50c AUD a litre makes a huge difference. (1 US Gallon is 3.78 litres & 4.54 litres = UK Gallon).
Great acting. If nothing else I appreciate what you do
10/10 Great 👍 Job
10/10 great comment! Thank you!
Can you just make all of your videos with that buff guy? He’s very cute and easy on the eyes.
💖💖Abandonment is the answer but first run the truck completely out of fuel and pull the king pin on a fully loaded trailer 😂😂
Tow truck and roadside service is going to double down on the cost💖💖
Good CDL outweighs your dac record drivers
It’s a great game who’s wining you or them
Big bank taking little bank or is little bank playing big bank 🏦
Great video and good content 💖💖
I HAVE EXPERIENCE THIS AND MY LAST DISPATCHER WAS JOHHNNY
This right here is why I have left a company. Don't lie to me. Don't try and blow smoke up my ass. If you don't have something, tell me so. Want to piss off, fine. I'll start calling you at your home number at 3 in the morning.
All my driving has been oil patch (fracing, nitrogen, etc) thinking of otr for a change. I like driving. Dealt with crazy dispatch in the oil patch but after watching this I'm not sure about OTR anymore. Lol 🤣 (spot on acting by the way.)
Is it airbags option is available in volvo
So boys and girls, you want to be truck drivers, eh?
Same in NEPAL.. WE DO. RONEN...
Yea that’s pretty good! Maybe a 10!
Good shit man.
I can say you were spot on. Dispatch is bullshit and they always “need” something but you can’t need anything like a decent place to eat or park. I don’t think it’s funny.
I Q Them! NEVER CALL UNLESS I HAVE TO. I LEAVE A PAPER TRAIL, CAN'T ERASE A MESSAGE IT'S IN THE SYSTEM
Good Video very funny
Glad you enjoyed it!!
10. Experienced that life for 6 years.
It's wild how many truckers can actually relate to these scripted scenarios...
Dispatch will give a good load to there
favorite driver and give you the crap run
had that happen a lot was given the load then taken away.
It maybe funny but this is true reality I know that planing can be tuff job at times but all the driver’s want is the truth and a bit of clarity from john Oner driver in uk 🇬🇧 Scania all the way
How the hell does a load get "cancelled"?? So, you're telling me, that 3 states over, a bunch of people suddenly just don't need a truck full of groceries, meat, drywall, shingles, or lumber? I don't understand.
the load can get cancelled for various reasons, but someone else will pick up that load that you were supposed to drive
love it - so true!!
Pretty good 👍
Thanks!
I'm already frustrated.
Could you please tell me some important Questions to grab Carriers?
That was dead on
thats a 10 !
I think ET is a good company. I rate this 10 coz this is the reality thank Ronen
4:20, can't find it🤣
dispatchers dont have an easy job. be more flexible
You're right! They don't have an easy job.
Nice
Yeah the dispatcher was awful, but you have some stupid drivers. Anyone that has been doing this for any length of time should know the tricks of the dispatcher.
Find another job! Dispatcher has never driven!
Dispatch will blame it on brokers, and brokers will blame it on customer, in the end the driver ends up fu&@ed up
Who likes Florida loads? Are you in this business?
Ha ha ha great video
Nothing funny about them. I used to drive for ET transport and that shit happened all the time. 15 years on the road and ET was one of the worst
10/10 😎
Ronen needs an Oscar!! 🏆
Well, alot of that sounds familiar, and your truckers costume, well, your not a truck driver.
Please stick to letterbox or 4 X 3 (1.33). Also please answer your emails abroad.
10/10 😂
Thanks for watching!
Dispatchers are like brokers, they seem to all LIE ALL OF THE TIME!!!!