Troubleshooting Ice Maker Repair - Sears Kenmore, Whirlpool, Kitchenaid Refrigerator Not Working
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- Äas pĆidĂĄn 27. 08. 2024
- In this video you will learn ice maker repair. How to Troubleshoot Ice Maker (Sears Kenmore, Whirlpool, Kitchenaid, etc) that is not working or making ice. Most people make the mistake of replacing the ice maker without properly troubleshooting the ice maker correctly.
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Always Be Learning! Be Blessed!!
Thanks Again
Chris
SIMPLE AND EASY FIX! Thanks a million, Chris! I watched your video and must've had #2, a blocked or frozen flow tube (freezer was set to 7/7; coldest setting)? I let freezer thaw for just over a half hour with the freezer door open; Ice cube blessings were in the works: the cog then turned and did a full rotation (versus stuck and grinding noise), something clicked, old cubes were spit out, the arm then raised and water turned on and off to fill the "tray." Hallelujah and thank you!! God bless you for having taken the time to share your knowledge with the world. Grateful in WY, ff
PS I now have freezer set to average coolness.
No problem, I am glad I could help. You are correct when the refrigerator is set that high, that will definitely cause the fill tube to freeze. We will continue to add videos to help with your appliances and we have a surprise coming soon to make it easier.
Truly appreciate your kinds words., brother.
Thanks Again & Be Blessed
Watched about six videos and my ice maker decides to cycle while Iâm watching this one.i guess you helped me scare it into working. Thanks for sharing this.
After all the troubleshooting I did today, I hope mine is scared.
Excellent video! Thank you for educating me on the freezer. They didnât know it needed to be at 15° to make ice cubes, so I checked my freezer and itâs at 18°. So once again thank you Chris., Great video.!
No problem, glad I could help.
Thanks & Happy Easter
Thank thank thank you are the only video that I have found on CZcams and I went through many a whole lot, and you are the only video ithat tells us to turn the top small cam wheel counter clockwise, into service mode! And you sir, are an angel.... thank you so much!
You are welcome. I am glad I could help. I really appreciate you taking the time to leave a positive comments. Also, don't forget to keep an eye on my channel, we are working on a project that wil make troubleshooting appliances easier for you DIYs. Thanks
Again & Be Blessed
Finally, after 5 videos of useless information, this is the one that actually helped me fix my ice maker
Awesome!! Glad I could help.
Thanks & Be Blessed
Are you saying you didnât need to hear how much food you need to keep in your freezer for optimal ice making? đthink I watched 6 of those stupid videos this is great content.
Same, thank you. I didnât know that the refrigerator had to be a certain temp before it will actually start making ice. I figured it would start at least letting water flow into the ice trays upon plugging it in. Good vid đ
Thank you!đđŒ I didnât know the freezer needed to be under 15° to make ice. I just looked at my freezer and itâs at 18°., Thank you for your knowledge. An excellent video brother. đđŒđđŒ
I've watched SEVERAL videos today about this process ...this is BY FAR the BEST of the lot ..!! ...tks ...!!
Awesome!! I REALLY appreciate the kind words and for taking the time to leave such a great review!
Thanks Again & Be Blessed
Thanks for the tips! You helped me fix my ice maker! (Just needed to turn small cam screw.)
Awesome! Glad I could help. Thanks
Chris, thanks for this. Was exactly on point. You're a gifted teacher. Clear and to the point.
You are welcome. Also, Thanks for the kind words about my video.
Thanks Again & Be Blessed
Genius! Simple cycle and adjust water pressure. Now we have a working ice maker! đđ
Awesome!! Glad I could help. Thanks
I loved your video, sir - thank you! your articulation and cadence is welcomed to help folks follow along...
Glad I could help. Thanks
After watching over a dozen troubleshooting videos, yours is the first one that covered the mechanics of the icemaker and the door switch. I had already replaced the inlet pumps and the icemaker, with no luck. After watching your video, I found it was simply a bad door switch. Thanks Chris!
Conrad
Awesome!! Glad I could help and I really appreciate you taking the time to leave a positive comment. Also, don't forget to keep an eye on my channel, we are working on a project that will make troubleshooting and repairing appliances easier for you DIYers. Thanks
Again
How did you know it was a bad door switch ?
Was the light off in fridge ?
This is a rock solid tutorial and the way this man speaks is fully understandable and it absorbs well.
I did flood my freezer and shocked myself but we will see if we have ice cubes in a couple of hours.
If you don't want to shock yourself, then unplug the freezer. If you want a tickle, at least keep 1 hand in your pocket.
If you don't want to flood your freezer, do not adjust water pressure as your first order of measure. Water pressure also means "Water Level". turning that up will cause the ice maker to over flow. Ask me how I know.
Liking and Subscribing
I appreciate the kind words. Hope all works out for you.
Thanks Again
This comment made me smile. Thank you đ
Great video, I just switched ours out and was ready to put the old one back in with some tray flaking after I couldn't get the new one to drop ice. Thanks to your video I had just forgotten which direction was off and which was on. Boy how does that happen?
Great video Chris! I came across your video AFTER I had fixed my ice maker replacing the water valve. However now I'm sometimes getting too much water that runs down the door of my fridge. I've adjusted the screw that controls the water coming in and out of ice maker and I think I finally got it. But I still want to thank you for showing me how to adjust the small cam wheel to get the ice maker to call for water. None of the other videos I've watched ever mentioned this and I probably would have been able to fix my ice maker a lot sooner if I had ran across your video first. I have subscribed to your channel and you will be my first "go too" repairman in the future.
No problem, glad I could help. Also, Thanks for taking the time to leave a positive comment about my video.
Thanks Again
Yep.he is down to earth and seems like a good dude!
Thanks. This was the closest to my Sears/Kenmore model. The fridge is almost 20 years old, so there's that, too.
Thank you! Great video. I removed and cleaned my ice maker holder for several hours last night and put it back in position but no ice was made overnight. I have water so Iâm trying to figure it out the reason and your video is helping me troubleshoot. Hopefully it will start again. Cheers!
Hello, You cleaned the ice maker holder. Do you mean the ice bucket? I see you mentioned that you are getting water. However, what type of ice maker do you have? Do you know how to troubleshoot the ice maker or prime it to see if the inlet valve is working? Or you could just troubleshoot the inlet valve with a voltmeter or mult-meter. The only problem with testing the inlet valve is, you can only test it electronically. However, valves can still be defective because they can fail mechanically. Hope that helps.
JenuineAirbrushTan were you able to fix it lol?
Do you remember what you did to fix it
Good teacher. Can't pay a higher compliment
Thanks. I truly appreciate the kind words and taking the time to leave an awesome compliment. Thanks Again
What make was this ice maker ? Yoyr video is to the point. Thanks for taking the time fore others.đ
This was soooo helpful. I had the temperature set too warm. So happy I didn't pay a repair man!!
Glad I could help. Thanks for the kind words about my video.
Thanks Again
Great video. Excellent instruction and presentation. I think my freezer is not cold enough.
This is a gift. Thank you so much for putting this up! I'm ready to give it a go.
Glad I could help. Yes, you can do this, it's really NOT that hard. I appreciate the kind words about my video.
Thanks & Be Blessed
Great video. I swapped power to solenoid on back of fridge and hit water dispenser and I get water into the icemaker.. temp is 1 F so temp is good.. what I see is ice cubes freezing but the heating coil isnt working and it motor that drives larger gear isnt working
Great video! Clear and accurate information without a lot of fluff.
Glad it was helpful! Also, I appreciate the kind review.
Thanks Again
Ya fluff shouldn't be in a freezer. đ
Excellent and very helpful video
Glad I could help. Thanks
my water line was out in the hot sun , i had hot water going to the icemaker . Just put insulation on the supply line. now works great . couldn't see how you did that your back was on the way . but overall good job.
Super video! I have a very old style Kenmore refrig. The ice maker stopped making ice. I have checked everything and believe I have a faulty water valve. Old # is 218720300. Wish I knew how to test it with say a multi-meter but don't. I did turn everything off, remove the water line at the valve, made sure it wasn't frozen or clogged. So, figure I have a faulty valve. I watched the gears turn and cycle on the ice maker and so far no water in tray. I'll wait several hours and if no water will order the water valve.
Thanks again for confirming I went through most of the logical steps. Good job Sir!!
Hi, you can test it with your multi-meter by turning it to the lowest setting for ohms of resistance or you can use a meter with tone. Place the leads of your meter on one coil at a time (choose the one for the ice maker). You should get between 500 to 1500 ohms of resistance (or the meter should beep), which means you have continuity. That just means it is good electrically. However, a water inlet valve can fail mechanically (port is not opening or opening partially). HINT: There are shortcuts to find out if it is definitely the inlet valve, but I can give that here (it would NOT be fair to my students). Hope that helps. Thanks
Just fixed my ice maker thanks for the video. Saved my some cash and made my wife đ
Glad I could help!
best channel period.
Awesome! Glad you liked my video. Also, I really appreciate the kind words about my videos and channel.
Thanks
You are da man! Nice job helping us with this DIY job. Appreciate it.
Glad I could help. I really appreciate you taking the time to leave a positive review about my Appliance Repair Training video.
Thanks
Thank you , I have to try a few of these !
Appreciate it man, this wasn't exactly the same as your fridge but your info got me on the right track. Not enough water pressure to my fridge, makes since as the washer machine is connected to the same feed with not enough water. Couldn't have done it without you. Thanks!!
We replaced our ice maker 2 years ago and it quit again. I like your how to however I did not see your fix to a frozen supply tube and how to check for it. I played with the tray and saw the arm rise up but no water entered the tray yet water still comes to the water side of the offering ports.
Great video this guy is easy to understand too bad he blocks some important stuff
Thanks for the kind words. Yes, I did block a couple of seconds of the video. This was one of my first video, so I was a rookie at the time I have gotten ALOT better since then and my students LOVE our Online Appliance Training Courses & Memberships.
Thanks Again
I canât wait till I get off work now; after watching your video and reading some of these comments I am positive now I know why my ice maker hasnât been performing the way it should. Great video.
Really good video. Told me all the information that I needed. Thanks.
Glad it was helpful! Thanks
Also, look for a 'Test Switch' and run a test. I just put my freezer down to 0 degrees and hit the test switch and water filled up the cube tray. My switch was a small push button underneath the turning cube tray for my Kenmore. Good luck!
Thank you sir. Very helpfule
No problem, you are welcome.
Thanks Again & Be Blessed
Thank you!
Very well explained!
Glad it was helpful! Thanks
Thank you for this tremendously helpful video.
No problem, you are welcome. Glad I could help.
Thanks
I wonder what comments the the guys who disliked this video have about it !. It's really so clear and very beneficial.
I appreciate you taking the time to leave a positive review. Thanks Again
Hi sir my freezer producing ice ,but the ice is not coming out.
Victor, if your refrigerator is making ice, but it will not dispense it through the door. I would suggest that you check a couple of things. First, the ice bucket to make sure it is not frozen at the bottom, this will cause it not to rotate the spindle which sends the ice through the dispenser door. Second, is the "Auger" motor working at all? The "Auger" is the part that (in most refrigerators is behind the ice bucket & looks like a fork) turns the spindle on the ice bucket. If the "Auger" is not turning, you need to find out why. This could be a bad micro switch, defective auger motor, etc. Hope that helps. Thanks Again
Ours is making ice it just wonât dump it into the ice bucket unless we flip the wire signal arm up and down. About a minute after flipping it, the ice will dump. About 2 hours later we have to remember to flip it again.
Very helpful. I'm sure this is something I can check myself.
Glad it was helpful!
Thanks
You're the man Chris
Thanks, I appreciate the kind words. Be Blessed
Fantastic video and great information. Thank you so much. You helped me a lot
Glad it was helpful! Thanks
Thank you so much for this video, it helps and worked, like you said it was that little gear stopping the arm from going down
No problem. Glad I could help. Also, Thanks for taking time and leaving a positive review of my video.
Thanks Again
Wow!!!!! You totally saved me tones of $!
#2 fixed it!!!
Thank you so much!!!
Glad I could help!
Thanks
Thanks for the video. That looks like my ice maker which I finally figured out that the water valve was bad. The little gear on mine is missing a tooth. Any idea where I can get one?
Hi Chris
What happened to problem number 3 ??
Thanks anyway
Like your Shirt !!
What does it mean when water comes into the ice maker, but just keeps running. The ice maker is on, i hear the arm moving but no ice is being made. I turner the water off and ice was made with water that was left in the icemaker. Hope I explained this enough for a response. Thanks!
Very well explained đđđ»
Thanks. I appreciate the positive review of my video.
Thanks Again
Learned something new, thanks
Glad to hear it!
Thanks a whole lot, my brotheren, đđđđđ
No problem, you are welcome. Glad I could help. Thanks
Great video- I have that exact refreigerator! Thanks. Perhaps you could do a video on solving problem 3? (defective inlet valve) Or is there a video already on youtube you recommend that's pretty good? Thanks.
UPDATE: Water flowing! Now just seeing how large cubes are and will adj +/- screw accordingly and cmt when complete! t/y again for the direction you pointed me in.
Awesome!! Glad I could help.
Thanks Again & Be Blessed
Thank you Chris
No problem, you are welcome.
Thanks
GREAT video-thanks!
Glad you liked it. Thanks for leaving a positive review.
Thanks Again
After defrosting the freezer, I discovered the problem was the water filler tube or chute that leads to the ice tray was frozen (the hole). I put everything back together and it's working again, BUT it seems to be taking a lot longer to produce the ice. What could possibly cause this? It's producing a tray (8) once every 2 hours give or take a short time... just seemed to be a lot faster before.
Got a question for ya. First allow me to say you're one of the very few youtubers that actually sounds like you know what you're talking about. My Kenmore cold spot ice maker is overflowing into the cube bin. Before it was once in awhile now its everyday. Any suggestions? Thanks for your time.
It sounds like yu have a defective ice maker. If the ice maker does not dump the ice in the tray (before the ice maker cycles again) then when it ready to fill the ice maker again, the water just fill on top of the ice still in the tray. I would replace the ice maker.
Hope that helps.
@@chrisstokes2020 ok, afraid that was it. Thanks for replying promptly!
Thanks dude you helped me out
Glad I could help
thank you sir !
You are most welcome!
Thank you so much!!!
You my man are bad ass. Thanks. Great video.
Thanks for leaving a positive review and for watching my video.
Thanks Again
What if ice marker arm is stuck In the off position and I canât it it to lower without breaking it
Thank you!! your video is so helpful..
Thanks, glad I could help. I appreciate the positive review on my video.
Thanks
Thanks! I replaced my icemaker before watching and the new one though does ecactly the same as the old, it makes ice like crazy and then takes a couple of days off with none, then it starts working again. Temp is well below required. Wonder what is going on?
Thanks so much for your video! Iâm addicted to ice and usually eat 8 to 10 (22 oz. cups) of crushed ice a day. My problem is my icemaker usually will freeze a new batch of ice within about 20 to 40 minutes, so Iâm trying to figure out why it doesnât fill up the bin overnight? I noticed the temperature was turned down about midway so the ice cream doesnât get so terribly hard, so I decreased the temperature to the coldest setting since I heard you mention thereâs a sensor that wonât produce ice if the temperature setting is too warm. Hopefully that will make a difference., but then again, it makes ice all day just fine. Another issue is that frequently there will be some ice in the bin but I have to manually push it forward because it takes forever to come out of the ice crusher dispenser. I can hear the spindle turning but itâs just not pushing it forward quick enough. HmmmâŠany ideas? Thereâs nothing like an ice addict waiting for that ice to come out! đđ€Ł For those who might wonder, no I am not anemic. I am frequently asked that since it is sometimes a symptom when a person craves ice. đ
I would suggest a couple of solutions for your ice maker issues. 1. Most refrigerator freezers need to be about 15 degrees or less to make ice. 2. If it is making ice only during the day (which is strange), I would definitely check the temperature inside the freezer.
Also, about taking too long to dispense the ice from the ice bin, you need to remove the ice bin and dump the ice into a bowl. Then take a good look inside the ice bin & at the spindle (the arm that sends the ice to the dispenser) and ensure it is not cracked or ice frozen in the base.
Lastly, a sporadic ice maker usually means the ice maker is about to stop working and will need to be replaced. That is if EVERYTHING has been checked (ie fill tube, temperature in freezer, etc.).
Hope that help.
Thanks Again & Be Blessed
Thank you for your video my problem was it wasn't cold enough now I have too much ice lol
No problem, glad I could help. Yes, this is a common problem when a refrigerator is NOT making ice. However, EVERYONE automatically assumes that the ice maker is defective.
Thanks
Chris, I've watched this several times in hopes I missed something. While I can turn that small gear as you do, nothing engages to take over from me turning it.
As long as you have voltage to the icemaker, this usually indicates a defective ice maker. You will need to replace the ice maker.
Hope that helps.
Thanks
@@chrisstokes2020 Thank you for the ultimate fix, a new ice maker unit fixed the problem.
Firmemazo gracias đ
Thank you sir. Saved me a headache..
You are welcome. Thanks for watching my video and leaving a positive review. Glad I could help. Thanks Again
Good audio quality and very informative, but your body completely blocked out the remove/replace segment.
Awesome awesome awesome!!!
I appreciate the kind words and for taking the time to leave such a positive comment.
Thanks Again & Be Blessed
Thanks Chris, I turned the small cam and water started filling the ice tray. Unfortunately the water did not stop and over the filled the ice tray and went all over the freezer. I then turned the screw to the negative position and water still came over the tray. Went down the basement and turned water off from there. The inlet valve was calling for water, a buzzing sound. Turned the small cam again to the left and it stopped buzzing. Any idea what I did wrong?
Hey guy thanks for the video.. I was able to fix my ice maker by actually replacing the whole unit. Works and I now have ice.. the only issue is that the ice keeps falling out of the bin onto the shelves in the freezer.. never did this before and everything is in the same spot.. I have a Kitchenmaid built in fridge with side by side doors.. thanks
Glad we could help with repairing your ice maker and Thanks for the positive comment. If the ice is falling out of the ice bin. Is it because it is making too much ice then you and your family is able to use. If so, you can solve this issue by; turning off the ice maker when the bin is about 3/4 full. Some ice makers have an adjustment option too slow the ice maker down. However, most people just turn the ice maker off when they have enough ice and then turn it back on when the ice bucket is getting low.
Hope that helps.
Thanks Again
Tremendously helpful video, good information. Thank you
Glad I could help. Thanks
Hey Chris, I was wondering if the water valve is inside the ice maker or somewhere else in the fridge at the water line hook up?
Thanks for sharing.
Thank you.
Mine used to make allot of ice but all a sudden it is barely making ice....This info will help...
I would suggest checking; 1. inlet vale, 2. water flow from faucet and supply hose, 3. water filter and 4. ice maker. Hope that helps. Thanks
Thanks Chris....a woman here without a clue! there was no water in my ice maker. Watched your video and why but the arm was stuck up. How that happened I canât figure out!! Thanks..I didnât know they even did that. Question...is something wrong that the arm was stuck up...stupid question but does it need lubrication...itâs a 2005 Frigidaire. Oh I wiggled the bar and then it started working...started lifting and lowering. My husband thanks you..I would have bugged him to fix itđ
Glad to hear that I could help and tell your husband that he is welcome.
Thanks
Great video. I found this video when searching for an answer for my Kenmore Refrigerator Ice Maker.
I removed the ice maker in order to access the evaporator. After installing it back the ice maker is working but making ice only one time. The arm goes up when the ice is falling into the container but does not make ice again.
Any help?
Was it working before you removed the ice maker to access the evaporator fan motor? If so, I check all connections... first. Then try to test/cycle ice maker, check the fill tube for blockage and the inlet valve. If that doesn't work, it sounds like you have a defective ice maker and needs to be replaced.
Hope that helps.
Thanks
Nice.
I appreciate the kind words.
Thanks Again
My Whirlpool freezer makes both ice and has a layer of water so it freezes solid. Any ideas?
If your refrigerator is making and ice, then it has a layer of frozen ice over it. You need to check a couple of things; 1. Defrost System, Door Gasket (for air leaks) and freezer temp.
Hope that helps.
Mine calls for water but does not fill tray. I replaced the inlet valve. Do I have a defective ice maker?
You sound like Steve Harvey brotha lol
Wow! I have never been told that before. But, I appreciate you watching my video. Thanks
Yes, #2 was my problem. Frozen ice tube preventing water to enter the ice maker on my Frigidaire Gallery side by side. BUT..
What causes the water in the tube to freeze?
Usually a defective inlet valve causing a constant drip. Hope that helps.
So where do you get your replacement parts, and is there a list of basic stuff you should carry at anytime?
Thanks for watching my Appliance Repair Videos. However, we do provide where to purchase your replacement parts, a list of the parts they we recommend your carry, list of Appliance Tools that you should have on your truck, etc.
Unfortunately, that is for our students in our Appliance Training courses. You would have to purchase one of our Appliance Training Courses, Appliance Training Bundles or Start Your Own Appliance Business Bundles to get that information.
Thanks Again
thanks for the video..
You're welcome. Also, Thanks for taking the time to leave a positive comment.
Thanks
Hey Chris, Iâve got an older Kenmore 363 series side by side. If I hook up the wiring harness for the door water valve to the ice maker valve, I can force it to fill, and once itâs filled, it will make ice.
It doesnât seem to be calling for water, even though Iâve confirmed that the valve is functioning and the ice maker will make ice.
Any ideas?
Hi my shock arm not moving down
Is Italy icemaker come out of diagnostic mode on its own?
I am referring to the gear that you turned turned counter clockwise I believe Is to make the arm raise and distribute water into the tray.
Very helpful. Thanks for making this video!
You are welcome. Also, I appreciate the kind words and for leaving a positive comment.
Thanks Again
Idk if this will be responded to in time, but the ice maker isn't getting water at all to make ice. The bar that raises and lowers is loose. The line has water in it, but no water is coming though. If I use a flat head to turn the dial, will that help? Or is the bar thing just broken? It doesn't stay up at all and when you try to lift the bar up, it just falls.
Thank you, Chris. My ice maker, once I turned the small gear to make it the arm start to rise, it just goes a small way and then "clicks" back down and never actually rises. How do I fix that?
If the arm on the ice maker will NOT rise completely. You have a defective ice maker, replace the ice maker.
Thanks
@@chrisstokes2020 Thank you Chris! With your help I was finally able to determine if I actually needed a new ice maker. Now, my wife is happy, and you know what that means! ;)!
My ice make is in the door on my Kemore my are is down and it not making ice nor does the the arm stay up
What if your arm doesnât rise after spinning counter clockwise
As long as the ice maker has the proper voltage, most likely a defective ice maker (needs to be replaces).
Thanks
Hey Chris, Help...The arm on my ice maker never goes completely down. Also, the screw on the small cam will not move at all. I have found no frozen line (although I did use a hair dryer & unplugged the unit for half hour as well. Can you offer some suggestions, please ?? Blessings !!!
Yes, if the arm on the ice maker will not go down completely (providing the are is inserted correctly, sometimes they will get hit accidentally and cause them to become partly removed) and you can not turn the small cam. You have a defective ice maker and needs to be replaced.
Hope that helps.
Thanks
Trying to fix indoor icemaker. Have replaced W10341320 Refrigerator Water Inlet Valve for Whirlpool & 628135 - Kenmore Refrigerator Ice Maker Motor Module Control and still not working. Any thoughts or advice would be appreciated.
excellent video
Thanks for watching and taking the time to leave a positive comment. Thanks Again
I had to take my ice maker out in order to take the back panel off because I had ice build up that kept the bottom part of the refridgerator from getting cold. That problem is fixed. But after reinstalling the ice maker. It dont seem to work right. The control arm wont go down manually. I dont want to force. How do I reset the Ice maker?
You need to ensure that the arm is inserted correctly (check the arm for proper installation). How to reset? Is going to be determine by what type of ice maker you have. But, again if it was working before you uninstalled it. The problem will mostly likely be that the arm is not installed correctly.
Thanks
Great video! but hey I have a Kenmore 253.70443417 and the ice maker looks different, do you have information on that?
Our ice maker works sporadically. My husband tried resetting the little button inside, but that didnât make a difference. My ice maker is in the freezer, so I think that rules out reason #1. Perhaps reason #5 could cause intermittent work?