How to Use the Disability Access Service. 2017

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  • čas přidán 12. 10. 2017
  • In today's video I show you how to use Disneyland's Disability Access Pass. Cooper has autism, and the Disability Access Pass allows him to enjoy the park more easily. I go over how to use the service, as well as debunk some myths about guests with disabilities.
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    Hello Everyone! Welcome to our Channel! We are Melissa and Alex. We are sharing our lives weekly with you. Our family consists of Alex (28), Melissa (28), Cooper (4), Chloe (3), Carson (1) and Cody (0)! We appreciate you stopping by and hope you check out our other videos and even consider subscribing! Check out below for links!
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Komentáře • 91

  • @stephanieconroyslife
    @stephanieconroyslife Před 6 lety +16

    I get so moved by these, my boys with Autism are 14 now, and the journey is so..... its hard and beautiful and I am so glad you share your stories.

    • @MelissaAndAlex
      @MelissaAndAlex  Před 6 lety

      +Stephanie Conroy thank you! I honestly think seeing him hit milestones is one of the single most rewarding things about being a parent

  • @maryb6670
    @maryb6670 Před 6 lety +10

    No need to apologize for the lighting. He had fun with the curtains and wasnt a problem at all!! He's such a cutie. Thanks for the info on the passes.

  • @allynon7996
    @allynon7996 Před 4 lety +5

    I have autism and haven't been to Disney in a long time, didn't know there was the disability pass. I hope to go sometime again and be more comfortable with myself and my autism. Go Hawks!

  • @superrrrliz
    @superrrrliz Před 5 lety +7

    Taking my son with autism in January, I am one of those people who has to feel totally prepared about what to expect, what to do, etc... etc... and I found your video very helpful. Thank you!

    • @MelissaAndAlex
      @MelissaAndAlex  Před 5 lety +2

      Enjoy! Check the ap dates in January. The first day when all ap passes are open again is generally INSANELY busy. Be sure to use the Disneyland app and manage all tickets from one persons app

    • @pixie1310
      @pixie1310 Před 5 lety +1

      I'm taking my daughter in January for her 8th birthday :) Maybe I'll see you there lol

  • @222sundae
    @222sundae Před 6 lety +11

    This videos really informative I hope more people with disabilities or parents of children with disabilities can see this so they now about it

    • @MelissaAndAlex
      @MelissaAndAlex  Před 6 lety +1

      Thank you! I hope it helps a lot of people as well

  • @asha236
    @asha236 Před 5 lety +6

    My brother has autism and we are going to use this when we go next week!

    • @MelissaAndAlex
      @MelissaAndAlex  Před 5 lety +2

      I hope you have a wonderful time!

    • @asha236
      @asha236 Před 5 lety +1

      Melissa and Alex's Family thank you!😁

  • @tonyparra8459
    @tonyparra8459 Před 3 lety +3

    I can relate to this kid, I also have autism and I don't want to ride on Space Mountain or Pirates of the Caribbean.

  • @crazycathybringsyouautismn6822

    he is so cute, my family and i go to disneyland three times a year, and my son is 16 and is also autisic too. wow

  • @jimmie-satx
    @jimmie-satx Před 6 lety +4

    This was such a great video! We are headed to Disneyland in the future, and our kiddo is on the spectrum too. This was a huge help seeing how the disability pass works. Thanks for this video!

    • @MelissaAndAlex
      @MelissaAndAlex  Před 5 lety +1

      I’m so happy this video is helping. I hope your trip is magical!!

  • @StarBy11037
    @StarBy11037 Před 6 lety +2

    Wonderfull, thanks for this information, 2 Years ago I went with my daughter that was just diagnosed last Year with autism and omg our experience there was not what I expected. First she doesnt even want to go back. She said is not the happiest place in the world, she wanted to ride the same game again and again. She was all upset at the lines. She never wanted to see the parade. I am a single mom and i work at a call center so it was a huge sacrifice to me to save the money to go. At that time I didnt understand Her reactions. I was moré excited than Her. I hope I can go back taking this in count and that she can have a better experience. I will be getting the disabilities pass.

    • @MelissaAndAlex
      @MelissaAndAlex  Před 6 lety

      I’m glad you found this useful. I hope you get to go again and it’s magical for everyone :)

  • @TheStephensonGrechFamily
    @TheStephensonGrechFamily Před 6 lety +5

    just come across your channel my son has autism. its good that Disney do that. over here in the uk the theme parks do the fast track passes.

  • @ausomecam597
    @ausomecam597 Před 5 lety +3

    Great video. We also utilize DAS for our family and it has helped our son so much too!

  • @yankee1nyylc
    @yankee1nyylc Před 6 lety +1

    Thanks for the video. My parents are Goin with us this Dec. Sent it to them to get more info We already used the return pass 2 years ago. Great video.

  • @Dan-bk1jp
    @Dan-bk1jp Před 5 lety

    Thank you so much for this. We booked over a year ago for my sons 3rd birthday and recently found out he has autism so now I am anxious about a 2 week holiday and 9 hour flight. It was lovely to see your son do his own thing and how laid back you were with him, he has amazing speech too =]

    • @MelissaAndAlex
      @MelissaAndAlex  Před 5 lety +1

      Thank you! I hope you have a wonderful time. Just remember to enjoy it! Don’t over stress and let the Disney cast members help

  • @katiebevan1938
    @katiebevan1938 Před 2 lety

    Thank you so much for this video! We are about to go to DLP and my son was recently diagnosed with Autism and it has been making me anxious about going with him. But this video has given me comfort.

  • @j.7881
    @j.7881 Před 2 lety

    My two daughters are on the spectrum and your son reminds me and speaks EXACTLY like my younger girl🙌💗

    • @j.7881
      @j.7881 Před 2 lety

      Thankyou SO MUCH for the info

  • @austinklein1172
    @austinklein1172 Před 6 lety +1

    MY son has Austism. We use the return times all the time. Its a GREAT thing. My. Son had a meltdown I took him aside but the place ended up being an area not meant for guests but the cast member was SO SWEET. He asked if everything was ok and made him comfortable. Then told me we weren't suppose be there. The cast member was VERY Nice and Kind. He did let us stay. I told him I wouldn t use that area but it was the closest place.

    • @MelissaAndAlex
      @MelissaAndAlex  Před 6 lety +1

      Disney is the best!

    • @CS-nw9si
      @CS-nw9si Před 5 lety +1

      I'm thankful for how well they hire people at Disney parks. Everyone is so kind and understanding, I'm going to Disneyland with my brother next year and I know it'll be a breeze. There is also an app that allows you to locate character meet and greets, which he's also very excited about.

    • @austinklein1172
      @austinklein1172 Před 5 lety

      @@CS-nw9si Have a Wonderful time. The apps are Great.

  • @Keep__moving__forward
    @Keep__moving__forward Před 6 lety

    I feel so much less stressed that this is a option. My son was just diagnosed with autism and I've been so stressed on how we are going to wait in these lines. I will be getting a disability pass and I feel like this is gonna make our trip so much better for him. Ps ur son is absolutely adorable. Thank you for sharing your story

    • @MelissaAndAlex
      @MelissaAndAlex  Před 6 lety

      You’re welcome. It makes the trip much less stressful. Be sure to download the Disneyland app and link your tickets. That way you can manage your entire party from the app

  • @guyster
    @guyster Před 5 lety +1

    Thanks for making this video 👍

  • @gush9348
    @gush9348 Před 5 lety +1

    Thanks!

  • @moncellerchen
    @moncellerchen Před 6 lety +1

    Thanks for the info. I have a 4 year old son and we're planning to take him to Disneyworld this year. This will be his third time but we never knew about the disability pass. Will definitely use it this time.

    • @MelissaAndAlex
      @MelissaAndAlex  Před 6 lety

      It’s really nice. Be sure to link everyone’s pass to the app. That way you can pull up the fast pass for the return time for your entire party easily.

  • @princesskimberlyann
    @princesskimberlyann Před 5 lety +2

    He's a beautiful baby boy reminds me of my son my son also has autism.

  • @tabibaker4724
    @tabibaker4724 Před 4 lety +1

    Thank you so much for the video. I am taking my 7 year old in February (fingers crossed they said it's a slower period) . I was curious about the disability pass and how it worked so thank you for making this video

  • @nellieglowaski
    @nellieglowaski Před 6 lety +1

    So glad they implemented a pass like this. It really makes things less stressful for both parents and children. I always feel bad for parents excusing their children's behavior in line when it's even hard for me to wait that long as an adult!
    Also, were the canoes on a track of some sorts? Never have done those but always wanted to.

  • @elizabethsinnott8553
    @elizabethsinnott8553 Před 5 lety +1

    Wow that helps a lot my son is autistic and we are planning a trip to disneyland. Thank you for the tips

  • @alphalupin
    @alphalupin Před 6 lety +1

    Thank you so much!

  • @elly91110
    @elly91110 Před 6 lety +1

    Thank you for this video. I have a 3 year old who is on the spectrum. We are going in about 2 weeks and it was helpful.

    • @MelissaAndAlex
      @MelissaAndAlex  Před 6 lety

      Enjoy your trip! Be sure to download the Disneyland app. Even with park hoppers or single day tickets you can scan everyone’s tickets into the app. That allows you to see return times in one spot and than use them in one app. Beats grabbing everyone’s passes individually. You can also use the one app to get everyone into the park. Trust me it’ll make your life easier

  • @TexasMickLoz
    @TexasMickLoz Před 6 lety +5

    Thank you for posting this video. We are planning our first trip to Disneyland in May and we’re thinking about trying to get this pass for our daughter. She has a language disorder, adhd, and is being tested for sensory processing disorder. Do we need to bring in any paperwork with us or do we just fill out the paperwork work and state her diagnosis?

    • @MelissaAndAlex
      @MelissaAndAlex  Před 6 lety +2

      No paperwork. They ask general questions and determine if they need the service

  • @NorthernCuts
    @NorthernCuts Před 5 lety +1

    Hi, thanks for the video! I was curious, what stroller did you use for your park visit that day?

    • @MelissaAndAlex
      @MelissaAndAlex  Před 5 lety

      City select. It’s pricey but if you use it a lot totally worth it! amzn.to/2OnIiYB

  • @Overly_nourished_entity
    @Overly_nourished_entity Před 4 lety +1

    Thanks for the video! We were supposed to go next week 😅 Hopefully I can take my son next year, idk how it’ll be with masks tho.

    • @MelissaAndAlex
      @MelissaAndAlex  Před 4 lety

      Such a bummer. I can’t wait for it to reopen normally

  • @haleyjohnson4098
    @haleyjohnson4098 Před 6 lety +2

    I have the disability access card hooked to my annual pass I have anxiety and big lines make it stressful and hard I also have bi polar my brother also has the card too it really helps us and we can still have a fun time

    • @MelissaAndAlex
      @MelissaAndAlex  Před 6 lety

      It’s such a great service. I’m glad it allows you the ability to enjoy the parks

    • @haleyjohnson4098
      @haleyjohnson4098 Před 6 lety +1

      It is your family is so adorable and lots of love from Bakersfield California

  • @nederlandsemuziek9151
    @nederlandsemuziek9151 Před 6 lety +1

    Cool dint know that by the way I have autism and adhd and love your videos

    • @MelissaAndAlex
      @MelissaAndAlex  Před 6 lety

      Thank you! I’m glad you enjoy our videos. Thank you so much for your support

  • @chengrdi1
    @chengrdi1 Před 5 lety +2

    Can i ask about stroller as wheelchair? how close can u bring the stroller? where can u leave it closeby?

    • @MelissaAndAlex
      @MelissaAndAlex  Před 5 lety

      You can take the stroller through the lines. I’m not sure if they allow them to be taken through a special entrance or not.

  • @idoldigikyryn1253
    @idoldigikyryn1253 Před 6 lety +1

    Do you think they’d give it out to me? My autism isn’t super bad but whenever people I don’t know touch me i jump and sometimes breakdown?
    Idk I just don’t want to look weird. Being non verbal and asking for a disability access pass.
    Most of the time I see this only talked about for small kids.....

    • @MelissaAndAlex
      @MelissaAndAlex  Před 6 lety +1

      Talk to guest services. Trust me you are no weird

  • @twinmomma2012
    @twinmomma2012 Před 6 lety +3

    This is so helpful we are going in 3 weeks . I have 3 with autism !! Do they give a special pass for the stroller ??

    • @MelissaAndAlex
      @MelissaAndAlex  Před 6 lety +2

      You can request to get a wheelchair pass for the stroller :) I’m going in August too!

  • @BobbyCase
    @BobbyCase Před 5 lety

    I have been to Disneyland, and because of my Autism, I wear ear plugs because I have sensitive ear drums.
    I wear them when I get on a ride.
    My favorite ride at Disneyland is the Disneyland Railroad, and Star Tours.

    • @MelissaAndAlex
      @MelissaAndAlex  Před 5 lety

      Yay! I love Disneyland! And I have to agree. The railroad is just so magical. Have you been since they changed it?

    • @BobbyCase
      @BobbyCase Před 5 lety

      Melissa and Alex's Family The last time I went to Disneyland, is when I rode on the Disneyland Railroad for like all day and it was magical

  • @mariemoorepgh432
    @mariemoorepgh432 Před 6 lety +2

    What kind of paperwork do you need to take to get the disability pass and do you have to get a new one for each day? Thanks

    • @MelissaAndAlex
      @MelissaAndAlex  Před 6 lety

      +MarieMoorePgh if you have paperwork you can bring it. I didn’t. They mainly just ask what your concerns are with waiting in lines. Also, it generally stays on your pass for 60 days

    • @mariemoorepgh432
      @mariemoorepgh432 Před 6 lety +1

      Thank you so much!

    • @MelissaAndAlex
      @MelissaAndAlex  Před 6 lety

      No proble!

    • @haleyjohnson4098
      @haleyjohnson4098 Před 6 lety

      Melissa and Alex's Family its 16 or 14 I cant remember and 60 for annual passes

  • @sondraxcore
    @sondraxcore Před rokem +1

    is it hard to get the stroller tagged as a wheelchair?

    • @MelissaAndAlex
      @MelissaAndAlex  Před rokem +1

      I don’t imagine it to be. I’ve never had to do this myself. I saw people getting a red tag at guest services

    • @sondraxcore
      @sondraxcore Před rokem

      @@MelissaAndAlex we are taking our kids for the first time this October. My son is autistic and going to be 6 at the time. Not sure if I should get him a ticket to oogie boogie bash or if it will be too much going on for him.

    • @MelissaAndAlex
      @MelissaAndAlex  Před rokem +1

      So in my honest opinion I would not pay for it again for a young child. When I went with Cooper he was 4 and ended up just falling asleep. And now the prices are so astronomical I just don't think it's worth it.

  • @makaylastar1971
    @makaylastar1971 Před rokem

    ❤️❤️❤️

  • @orlando5681
    @orlando5681 Před 5 lety +1

    so the DAS pass that you got is not valid at disneyland since you obtained it at california adventures?

    • @MelissaAndAlex
      @MelissaAndAlex  Před 5 lety +1

      It works for the whole resort. So long as your ticket is valid at both parks

    • @orlando5681
      @orlando5681 Před 5 lety

      @@MelissaAndAlex thank you!

  • @emilybathum5404
    @emilybathum5404 Před 6 lety +1

    I love Disneyland but I hate the automatic toilets do you know if there's any bathrooms that don't have the automatic toilets? I would love it if you replied to my comment

    • @MelissaAndAlex
      @MelissaAndAlex  Před 6 lety

      I don’t think any of them do not have automatic toilets. What’s odd is majority of the sinks have push faucets. I feel like those waste so much water.

    • @emilybathum5404
      @emilybathum5404 Před 6 lety +1

      Melissa and Alex's Family okay it's okay

  • @RonandMel99
    @RonandMel99 Před 6 lety +2

    In december I will be taking Cayden with us for a Family trip.. I had planned on doing the DAS pass for him video too.. cool!!

    • @MelissaAndAlex
      @MelissaAndAlex  Před 6 lety

      +Moms Vlog80 super fun! Can’t wait to see the Christmas decorations in your vlogs