One important thing to note if using a USD PayPal account - WISE does not appear in the list of available US banks within PayPal, so you have to enter the routing # and account # manually. The bank's name is Community Federal Savings Bank.
Thanks, Atem. If you've any questions or need assistance, feel free to reach out to us via DM over Facebook, X or Instagram; or else you can email/phone us here: wi.se/contactus 🙂
Hi there. We're sorry to hear you've been having issues linking your Wise account to PayPal. You should be able to link your Wise account using your UK IBAN. We suggest reaching out to PayPal for more assistance. Thanks. Feel free to DM us on X, Instagram, or Facebook, if you have more questions. Thanks.
How long will paypall takes to deposit 2 small ammounts,i have added bank account details but waiting for 2 days ,do sat or sunday counts or should i do any other steps to initiate this deposite
Hello there. We're not sure how long it takes for PayPal to deposit 2 small ammounts, you should check this with them. But in most cases, banks don't count weekends as working days, and if it usually takes 2 working days for deposits to get credited, then we would recommend that you wait alteast 2 working days. Feel free to reach out via our social media channels via private messages (X, Facebook, Instagram) or directly for more questions here: wi.se/contactus
It's a pleasure - we're here to help. Please feel free to reach out to us over on social media for more help. This can be on X/Twitter, Facebook or Instagram, or alternatively through this link: wi.se/contactus 💚
Hey there. It gladdens us to see you'd like to learn a bit more about how long this process may take. So please take note that the time it may take for a withdrawal from PayPal to a balance in your account with us by using the account details feature, would depend on whether you choose the Instant or Standard method of payment on PayPal. From there on out, the duration of time it would take for the payment to then reflect in your balance with us would depend on the involved currency, and you can learn more about that on our page here: wi.se/howlongpaymentsbalance In conclusion, the total amount of time is hard to determine as there are a lot of possible variables at play. But we can assure you that it's generally in the best interest of all involved parties to always move your funds as quickly as possible from one point to the next one. We hope this explains matters to an extent, but please feel free to PM or DM us on Facebook, Instagram, or X, in case you have any other questions or concerns, as we'd be more than glad to provide you with further assistance.
The narrator's accent is sweet and melodious to the ears though WISE is still unable to confirm me on when they will restart onboarding business accounts in India through their customer care. I'll like the video for the information and accent. I am not sure but is it British English?
Hi there! Thanks for sharing your feedback about the video. While we understand that our customers are waiting for the business accounts to be back in India, at the moment, we indeed don't have a timeframe for it. Rest assured, we're constantly looking for the ways to expand our services, and we'll keep our communication channels updated once we have any news to share. We appreciate your patience in the meantime, though, and thanks for bearing with us 💚
Hi Emily 👋 Some merchants like PayPal, might rejected your account details because they're not sure that your details are held with Wise. In this case, please download your proof of account details document and share it with them: wi.se/proofofaccountdetails If it doesn't work, please reach out to us via DM over Facebook, X or Instagram; or you can also email/phone us here: wi.se/contactus and let us know your membership number and the reason for PayPal not allowing the funds to go to Wise. Please share any error screenshot as well. We'll take a closer look.
Hi, Jaqueline! If you're trying to link your PayPal account to your Wise account, you can go into the balances of the currency you're using and, by clicking on "account details", you'll be able to see all details of the account, including an address. Depending on the currency, you can just enter "Wise" as the bank name. For others, you can click on the interrogation mark right beside "Wise's address" - there, you can see our banking partner in that region and use its name! If you still need help, please reach out via Twitter (X), Instagram or Facebook. We'll be happy to assist!
Thank You for the info. However it is not working for some people. How does someone who is not a wise card holder sent money from an old fashioned bank account, lets say in the UK, sent money to a wisecard holder in the USA or inanother european country? Would be great to have a working description. Have reviewed some potential explanations but they do not clearly define the issue.
Hey there. If you're looking to send money through our platform from a bank account in the UK to someone that has an account with us in the USA, or somewhere in Europe - then this would be possible by first setting up the payment on your account with us, selecting bank transfer at the payment step, and then paying directly through your bank. To see how this works in greater detail, please have a look at our page here: wi.se/payingbybanktransfer The person receiving the payment will in their place be able to successfully receive this payment to their account with us if they have our account details feature activated for their GBP balance that they hold in their account with us. To see how this is done, please check out our other page here: wi.se/getbankdetails We hope this explains things to some extent, but please feel free to get in touch with us via PM, or DM on Facebook, Instagram, or X, in case you have any other questions or concerns. We'd naturally be more than happy to provide you with further assistance.
@@Wise thank you. That means that someone with a regular bank account cannot transfer funds into my wise account based on the banking details I provided to him. I gave someone in the UK my wise account details for a small transfer, but the funds never were credited to my wise account.
Hi again. We hear your concerns but a person should be able to send money from their external bank account into your Wise account if you're eligible for balances, and have provided the sender with the correct account details for your receiving balance. Please note that if this transfer was done recently, it can take up to 2 working days for the money to be reflected into your account. We suggest reaching out to the sender to ask for the status and for a transfer receipt. If the ETA passes and your money hasn't reached your Wise balance, you can submit a Proof of Payment (POP) so our dedicated team can attempt to track the payment. Learn more here: wi.se/whatisaproofofpayment If you'd like to submit a POP, please use this link here and we'll take a look at it: wi.se/senddocument Again, please feel free to DM us on X, Instagram, or Facebook if you have any other questions. Thanks.
Hi there. To get account details, we ask you to add money into your account - note that this isn't a fee, and you can spend/use the money later. More info here: wi.se/getbankdetails. Since we don't support transfers from South African rand (ZAR), you can add money with USD, EUR or GBP by using SWIFT, if your bank supports these transfers. We explain SWIFT payments in detail here: wi.se/swiftpayments. Please feel free to contact us at wi.se/contactus, or send us a DM on X, Facebook or Instagram if you have any questions. We'll be here for you.
Need help.. I tried to add wise to my PayPal ACH Wire routing number & Account number and PayPal sent to small transections to verify. yet from wise side I'm unable to see those transections to be able to verify. I have tried multiple time and waited more then couple of days with no avail. please help
Hi, there! Usually, these PayPal transactions arrive to your Wise account in 1 or 2 business days. If it's been longer than that, please reach out to PayPal to confirm that it was sent from their end. If so, kindly reach out to us via phone/email or via social media on Facebook, Instagram or Twitter (X), so we can have a closer look into this for you.
Please I'm in the same case as you.. Did you finally saw the transactions on your account statement or got through successfully after reaching out either to PayPal or Wise ?
Hey there. When transferring money from PayPal to your balance, they charge their own fees. You can learn more in our blog post here: wi.se/howtosendmoneypaypal To get a better idea of how much they might charge, it's best to reach out to PayPal directly. If you have any other questions, feel free to DM us on Facebook, Instagram, X (Twitter), or you can call or email us here: wi.se/directcontactus
Does this also works with Wise digital card? I need to join the waitlist for Wise USD account details so I wonder can I do this process to link digital card with usd paypal account?
Hey there. Please take note that although it's in some cases indeed possible to receive funds using either your digital or physical card details. That it wouldn't be possible to withdraw funds from PayPal to your account with us using your digital card details, as you'll require bank details for this. You can learn more about receiving payments to your debit card on our page here: wi.se/receive-card-wise Having said that, it should still be possible for you to use a different set of account details in order to withdraw funds from PayPal to your account with us. Especially our GBP account details are suitable for this, and you can learn more about that on our page here: wi.se/gbpbalance We hope this explains matters to an extent, but please feel free to PM or DM us on Facebook, Instagram, or X, in case you have any other questions or concerns.
Hi there! Feel free to reach out to us via DM on X, Instagram, or Facebook if you have any questions about transfers. We'll be happy to assist. Thanks 💚
I have a verified Wise account based in Italy and I would like to receive money from my UK PayPal account. Could you please guide me through the procedure for this? Additionally, I want to ensure that it is safe to receive payments from a UK PayPal account without risking my Wise account being locked. Thank you for your assistance.
Max, you can receive money from your PayPal account as long as PayPal accepts your Wise account details as a withdrawal bank account. Follow the steps below: 👉 Log into PayPal. 👉 Click Add bank account or Card. 👉 Click Link Bank account. 👉 Enter Wise account details (IBAN for EUR, Account number + sort code for GBP, USD account number and the ACH routing number for USD). 👉 Confirm account details. PayPal will send two microdeposits to the account details provided. These usually arrive to the customer's account in 1-2 business days. Once the deposits are received, log into PayPal again and enter the deposit amount into the verification box. Keep in mind, PayPal accepts Wise accounts as a bank account if the currency matches your registered PayPal account country (e.g. GBP when your address is in the UK). If you have any issues linking your Wise account details, you can also send your proof of account details document for your GBP account. Check here how to get it: wi.se/proofofaccountdetails This document confirms your account details, feel free to forward it to PayPal. If anything remain unclear, feel free to DM us on Facebook, X, or Instagram. Alternatively, you can email/call us using this link: wi.se/contactus
It's our pleasure, Max. We're glad to hear we could help! If you ever have any other questions, feel free to let us know. We're here for you. And in the meantime, we hope you have a wonderful rest of your day 💚
Hi, Richmon 👋 Due to the operational change, we're temporarily pausing issuing new USD account details at the moment. We'll notify our customers once we can issue it again. In the meantime, you can still receive USD by using your GBP swift account details. Check out this page for more info: wi.se/gbpbalance
Hi, Hanane 👋 It sounds like you're referring to linking your account details with PayPal. If they're able to accept it as a withdrawal account you should be able to link it. Otherwise, we suggest reaching out to PayPal to for more insights instead.
I couldn't find the name wise while adding the bank to paypal and I entered the routing and account number and paypal said they don't support this bank? what should I do?
Hi there! If you're trying to link your PayPal account to your Wise account, you can go into the balances of the currency you're using and, by clicking on "account details", you'll be able to see all details of the account, including the bank name. Depending on the currency, you can just enter "Wise" as the bank name. But for others, you can click on the interrogation mark right beside "Wise's address" - there, you can see our banking partner in that region and use its name. If you're having trouble, we'd recommend reaching out to PayPal to understand why they're not able to support this as well. Should you need more assistance, feel free to reach out to us via DM over Facebook, X or Instagram; or else you can email/phone us here: wi.se/contactus
Hi, wise, it's a good new, I have one question, wise needs me to provide residency file, but I don't have it, if I'm not going to update it what will happen? my account will be closed?
Hey there. If we've requested documents/info and they're not provided, your account may be closed or might not work properly. As a regulated financial institution, it's important we're able to know where to get in touch with our users, and we have more info on how we verify your address here: wi.se/verifyyouraddress Once you have the document, you can use this link to upload it: wi.se/documentupload Feel free to DM any of our social media pages or reach out here: wi.se/directcontactus if you have any other questions.
It's not clear if I can move different currencies from the same Paypal account to various Wise wallets in my account. The video says if I have a GBP Paypal account I need to get Wise account details in GBP, but I also need to move USD, EUR, AUD and some other currencies from Paypal to Wise. Is this possible?
Hey there. Thanks for reaching out. If you're in an eligible region and would like to receive USD, EUR, or AUD into your Wise account you can do this, but you'd need to get account details for each currency. See the steps to get started here: wi.se/getbankdetails Please know you can only get account details in USD, GBP, EUR, AUD, NZD, CAD, HUF, RON, TRY and SGD with more on the way. If you have any other questions, please don't hesitate to reach out to us on our other social media platforms or via phone and email here: wi.se/contactus
Hey there, thanks for reaching out. If you're trying to send money from Wise to PayPal, you can do so, by following the steps below: Log into your PayPal account and click the Add Funds button Select the linked bank account you want to use (in this case, you'd enter your Wise account details) Confirm the amount you want to add, and hit the Add button You’ll get a chance to review your transaction before it’s processed It’s worth noting that it’ll take 3 to 5 days to get the funds to your PayPal account - so give yourself plenty of time. And for more info on sending money to PayPal, feel free to check here: wi.se/transfertopaypal Lastly, if you have any questions, feel free to reach out to us via one of our private channels on Facebook, Instagram, or X (previously Twitter), and we'll get back to you there with more info. You're also welcome to email our team here: wi.se/contactus We're here to help.
Hi Riyaz, our Balances and Account details feature isn't available for personal customers in India, so you can't receive money if that's the case. At the moment, Indian businesses can receive money with Wise. If you want to know more, feel free to reach out via private message on Twitter, Instagram or Facebook.
Hi there! Currently, customers in Kenya are not eligible to balances, so you won't be able to hold or receive money into your account, including linking your PayPal to your Wise account to receive money. We’re always working on making all features of the Wise account available to more people and businesses. See more info here: wi.se/balanceavailability Thanks for your understanding. Feel free to DM us on X, Instagram, or Facebook if you have any other questions. Thanks.
why i cannot add bank account in wise if im from india, i have opened personal account in wise but still unable to add my bank so that i can recieve money from other country, just says unavailable in india
Hey there. In order to receive money into your Wise account, you'll need to have account details and Wise balances. However, this feature is unavailable for personal accounts in India at the moment. To receive money via Wise, you can add your local bank account to your recipient list, and mark that as a primary account. That way, when another Wise user sends you money via your email address, it goes straight to your marked primary account. Here's more info on that: wi.se/markprimaryaccount Feel free to let us know if you have more questions.
Hey, Sajeel. Some banks don't recognise us for online bill transfers and RBC is one of them - we explain more here 👉 wi.se/cadbillpay. But, other payment methods might be available with them to us. See more here 👉 wi.se/guidetocad We have a specialised business team who’s happy to look into your matter, and help further if you have any more specific questions about your account. Please reach out through email or call from here: wi.se/contactus. We’ll get back to you as soon as possible 🙂 You might also want to check our Business FAQ from here: wi.se/businessaccount
You see here lays my problem, I don't have money in a card to do this So I wanted to transfer from my paypal but you won't do that. any idea when we can?
Hi, Petronella! You can receive money from your PayPal account as long as PayPal accepts your Wise account details as a withdrawal bank account. You also may be able to use PayPal to pay for a transfer, or add money to your account. In the meantime, you can check how to receive money from PayPal to Wise here: wi.se/paypaltobalances We hope it helps, but feel free to let us know over Instagram, X, or Facebook - we'll be happy to assist you over there 🙂
@@Wise I followed this tutorial, up until you have to get the bank account details, I've NEVER deposited any money with wise, so this will be my first time, and like I mentioned I have NO OPTION TO SEE THESE DETAILS UNLESS I do the id, which I have NO issue with, my issue is getting my money from paypal to wise. DO you see the catch 22/circular problem?
Thanks for clarifying. So as it's your first deposit, then your money should come from a bank account that's in your name - all the available payment methods can be seen when initiating the deposit: wi.se/addmoneytoyourbalances. Hope this clarified, but if anything else comes up, do let us know or contact us: wi.se/contactus.
Hi there! We understand that waiting isn't ideal and although we aim for transfers to be as quick as possible, sometimes they may take longer due to several reasons. Learn more here: wi.se/howlongdotransferstake Thanks. Feel free to reach out to us here: wi.se/contactus if you have more questions.
Hey. My Wise account says it’s from Belgium but I live in Portugal. Regardless, the IBAN number PayPal asks for is 25 digits whereas the one I have is only 16 digits, 14 being numbers and 2 being the letters BE. What do I do?
Hi, Manuel! From what you're describing, you're trying to use EUR account details, right? We're licensed in Belgium, so all of our IBANs starts with BE. Even if you live in Portugal and your Wise account is registered there, your EUR account details will have a Belgium IBAN, as we aren't able to provide an IBAN with a different country code. Check how to use your EUR account details here: wi.se/howtouseyoureurbalance You can also use our IBAN checker to understand the format of your IBAN: wi.se/ibanchecker Lastly, if you come across any issues while using your account details or it's not accepted within the EEA, it might be IBAN discrimination. Understand more about it here: wi.se/ibandiscrimination If you need more assistance, feel free to reach out to us via DM over Facebook, X or Instagram; or via email/phone here: wi.se/contactus
is it works with euro? from paypal to wise with euro? because when i check the euro account there is only 12 digit number not 16 or 24, therefore i can't send money
Hi Mark! Paypal isn't currently available for use with EUR transfers due to technical issues, so for the time-being another payment method will have to be used. We talk more about that, and how to use Paypal once it's working again here: wi.se/paywithpaypal We talk more about incompatible accounts and payments here: wi.se/incompatibleaccountsandcurrencies Feel free to DM any of our social media pages if you have a question, or just reach out with this link: wi.se/directcontactus
Hey there! To withdraw money from PayPal to Wise, you’ll have to first link your Wise account to PayPal. Here’s how to link your Wise account to PayPal online or in the PayPal app: 👉 Log into PayPal online or in-app 👉 Go to Wallet 👉 Click Link a card or bank, then Link a bank account (in the app you just need to tap Banks) 👉 Search for your bank or select it from the list If you can’t find Wise listed, you can still enter your bank account details manually and click Agree and Link. In this case, you’ll need to complete a verification step - 2 small deposits will be sent to your account by PayPal, and you’ll need to enter details of the amounts sent to your PayPal account to verify it. We also share more information about linking your Wise to PayPal in our blog page here: wi.se/paypaltobalances. However, do you mean that your PayPal account is denominated in MYR, but you would like to send it to your USD account details? If so, please know that we can't accept any other currency except USD to the USD details. If you need more help, feel free to reach out to us via DMs on Instagram, X, or Facebook. This way, we'll be able to assist you better.
does this work with hungarian forints also? because sth wrong with the receiving information, paypal need the bank name but on the hungarian forints account i doN't see any of these does this from paypal to wise works with specific currencies?
Hi, Mark. We hear you, and are happy to help. It sounds like you want to receive HUF from PayPal using your HUF account details, correct? If so, the bank name would be Wise, or Wise Europe SA. Here's a guide with more info: wi.se/hufbalance As long as, PayPal is able to accept our account details as a withdrawal account, and it's supported currencies on both ends, you should be able to receive money from them.
Hey, MV. So Step 3 would be the verification step, where PayPal sends microdeposits to your Wise account. This process is usually pretty quick - Almost instant 🙂
Sorry for the confusing, If you haven't received the two microdeposits to the account details provided, I would advise you wait a bit, since it can take anyway between 1-2 working days. If you still don't receive it after the given timeframe, send us a DM on Instagram, Facebook, or Twitter (X), so we can have a closer look at things on our end, and better advise you. Alternatively, you can reach out to us via email/phone call here: wi.se/contactus. Note, PayPal accepts Wise accounts as a bank account only if the currency matches your registered PayPal account country (e.g. GBP when their address is in the UK). We're here to help with what we can.
Does it work with EUR? I am not able to add the wise account in my paypal. I even selected belgium as the country but it says i need to enter IBAN of 16 digits. But the one i copied from wise bank details does have 16 digits
Hey there. Yes, we do support EUR. You'll be able to link either the debit card, or our account details feature to your PayPal account by using the info and steps provided on our pages here: 👉 The debit card: wi.se/paypaldebitcard 👉 Link your account with us to your PayPal: wi.se/sendpaypaltowise If you're still facing issues, drop us a message on any alternative social platforms (eg. X, Facebook, Instagram) with more info, along with your membership number and full name. We'll check things out on our end as well.
Hey, Bob! If you're looking to learn more about PayPal fees, it'd be best for you to contact them directly, as they will be able to provide a more accurate info. However, we have a relevant blog page here: wi.se/sendpaypaltowise, that includes a guide on how to send money from PayPal to Wise and the comparison of fees for international transfers 🙂
I am in the philippines I cant add an account that is not in philippine peso currency Would I still be able to add wise AU bank account? if not can I add my wise digital card
Usually, a customer can also link a card instead of bank. However, we'd suggest confirming these concerns with PayPal if they support that way (i.e. if they'll allow linking a digital card and if you can add Wise AU bank account), since the process is performed from their end.
Hi there 👋 To link your PayPal Business account with Wise, you'll have to sign up for a Wise Business account: wise.com/gb/business/receive-money. From there, you can hold up to 40+ different currencies at once. If you use these local details to withdraw your money from PayPal, you can receive the money in the same currency and no conversion will be needed. You can find the steps on how to link your Business accounts here: wi.se/paypaltobalances If you have any other questions, you can always DM us on Instagram, Facebook or Twitter/X.
Eunus, while we only allow each customer to have one personal account with us, it's possible to have one personal and multiple business accounts under the same login details. More info here: wi.se/multiplebusiness If that's not what you're referring to, feel free to share more details via DM over Facebook, X or Instagram; or else you can email/phone us here: wi.se/contactus
Hi there. You don't have to have money in your Wise account, in order to use it. But, please keep in mind, that in order to get Wise account details (which are used to receive money), we do ask you to add 20 USD (or the equivalent in your currency) first. Just like you'd make an initial deposit when opening an account at a bank, this is one of the ways we verify our customers as a regulated financial institution. Once you've added the money to your Wise account, you're free to use your account details to send and receive as you'd like. For more info on this, check here: wi.se/wiseaccountfaq And, if you have any questions, or if this isn't what you meant, feel free to reach out to us via one of our private channels; Facebook, X (previously Twitter), or Instagram. We'll take a look, and get back to you there with more info. We're here to help 🥰
Means if I have a balance in payapl and I don't want to change currency with paypal. Can I send the paypal balance in wise then exchange the usd into inr? Because paypal is fraud type
Hey there. Yes, if you're residing in a country/region where we offer balances (you can check here: wi.se/balanceavailability) and get account details in USD, then you can send your USD balance in PayPal to Wise. Once you've done that, you can convert it to INR with mid-market exchange rate: wi.se/moneyconversion. We'd be happy to guide you through the process, so please feel free to contact us at wi.se/contactus or send us a DM on Facebook, Instagram or X if you have any questions.
Can anyone send money from their paypal account to my wise account? If yes then am i eligible to receive money on my wise as i m in india where wise is not available
Hi Debasish. Our balance feature isn't available for personal accounts in India just yet. This means you won't be able to receive money from Paypal to your Wise account at the moment. We'll be sure to update this article if this changes: wi.se/balanceavailable You can still use Wise to send money: wi.se/howtosendmoney Feel free to reach out to us here: wi.se/contactus or DM us on Instagram, Facebook, or X if you need further assistance.
Hi, Bjorn. For general info, when you transfer money from PayPal to Wise, you’ll be withdrawing your funds from PayPal to a linked Wise account. This is usually free if there’s no currency conversion required, but we'd suggest confirming this with PayPal directly. We've also covered some info here - under 'How much does it cost to transfer from PayPal to Wise?' section: wi.se/sendfrompaypaltowise We hope this helps, and if you need more assistance, feel free to reach out to us via DM over Facebook, X or Instagram; or else you can email/phone us here: wi.se/contactus
Hello there. You can only receive money from a cryptocurrency platform that is regulated and/or supervised in the EU or UK. But, while Binance is regulated in the EU, our team is currently conducting checks with being able to receive money from the platform again. Right now, it's temporarily suspended. We’ll be happy to share if anything changes in the future.
Hey there, Ali. If you're asking about using your Wise Visa card on PayPal, you should be able to. But we suggest reaching out to PayPal directly about the payment methods they can accept. If you have other questions about our services or features, feel free to reach out on our official support channels: Facebook, X/Twitter, or Instagram 📩
Hi, there! We always do our best to give our customers the best experience. Feel free to send us a DM on Facebook, Twitter (X) or Instagram to let us know if there's anything we can do to improve your experience. We'd love to hear your feedback.
Sure thing, Jabulile. Wise is available in South Africa to send/keep/convert between more than 40 currencies, and you can integrate your PayPal as shown on the video 👏 For further questions, we are at your disposal for personalized support on our other social media, or here: wi.se/directcontactus 👈
Hey there. If you're having trouble linking your Wise account details on PayPal, we suggest reaching out to them directly. They should be able to help with any issues on their end. If the issue seems to be on our end, feel free to reach out with a DM on our official support channels: Facebook, X/Twitter, or Instagram 📩 We'll be happy to help.
Hello Wise team, It would be so helpful if you help me through these queries: 1. Is it possible to edit our personal account details such as estimated transaction limit while we haven't perform any transaction yet ? Also what happens if we exceed the estimated limit we have choosen ? 2. While adding Debit or credit card for adding balance in our Wise balance does that card need to be of same (person) name or we can link anyone's card and topup balance into our account ? 3. I'm aware of the feature of edit mobile number but can we edit that to any country number where Wise all services are not available like balance account as sometime we may be travelling in such country and we might need to receive 2 factor codes. Editing our mobile number with such country number would make any difference in the services available or we will have all the features running smoothly like before ?
Hey there, thanks for reaching out. We'd be more than happy to answer these questions for you! 1. When you select the amount of money that you expect to use Wise for, this is just an estimate, and it's okay if you go over or under that amount. 2. Any time you add money to your account, the name on the external account that you're using must match the name on the Wise account. This means that any debit or credit cards you use to top up your account must also be in your name. More about adding money to your balance here: wi.se/addmoneytoyourbalances 3. You can definitely change your phone number at any time, we'll just need you to send us a selfie with ID when you change your phone number, so we can be sure that it's you doing so. More info on that here: wi.se/changephonenumber We hope this helped, but if you have any other questions, let us know. You can also always DM us on our other social platforms as well (Facebook, X, and Instagram) for more help 😊
Hey there, Nurul. We're sorry to hear about the issues you're having with transferring money from PayPal to your Wise account. If you have account details with us, you should be able to transfer money from PayPayl to your Wise balance that way. More here: wi.se/howtoreceivemoney If you're having trouble with this, please reach out to us via DM on X, Facebook, or Instagram with your membership number, or via phone and email here: wi.se/contactus We'll be happy to take a closer look at this for you.
Is there any wise fee while withdrawing from paypal? I know paypal will cut fee but is there any fee from your end (like payoneer type 30$ yearly fee or 1$ every time I receive a paypal bank transfer in payoneer account)? I am tired of payoneer😢
Hey there 👋 There's no fee to receive money into your Wise account when withdrawing from PayPal. To receive money into your account, you'll need to create account details with us but you'll have to top up your account with 20 GBP (or the equivalent in your currency) and get verified first. See more here: wi.se/getbankdetails See more on receiving money here: wi.se/howtoreceivemoney You can also check out this guide on how to send money from PayPal to Wise: wi.se/howtosendmoneypaypal If you have any other questions, please don't hesitate to reach out to us on our other social media platforms or via phone and email here: wi.se/contactus
Hello there. If you're logged in, you can reach out to us via email or phone here: wi.se/contactus We're also available via direct messages on our social media platforms, such as Twitter (X), Facebook and Instagram.
Hi, Ali. You should be able to use your Wise card with PayPal, but we suggest reaching out to PayPal directly to make sure. If you have other questions about our services or features, feel free to reach out on our official support channels: Facebook, X/Twitter, or Instagram 🙂
I had already linked my wise account information with my old paypal account, I created a new account several months ago and I cannot link my new paypal account to Wise because paypal mentions than an old account had already been linked with this information.....Is it possible to have new account information (new account number..) to be able to link with my new paypal account? I really need help please
Open your Wise account - wi.se/1j1j26l 💚
In paypal wise bank is not showing in bank list....how can i found wise bank option?
@Wise can I like ur card to paypal
It's really satisfying seeing this from Wise not from any person 😮💨
I love Wise ❤
One important thing to note if using a USD PayPal account - WISE does not appear in the list of available US banks within PayPal, so you have to enter the routing # and account # manually. The bank's name is Community Federal Savings Bank.
How can i find wise bank in bank list of paypal?? Please tell me the procedure
very informative
Thanks, Atem. If you've any questions or need assistance, feel free to reach out to us via DM over Facebook, X or Instagram; or else you can email/phone us here: wi.se/contactus 🙂
I can not find Wise name in the paypall app. Which one should I use?
Paypal doesn't accept wise uk iban
Hi there. We're sorry to hear you've been having issues linking your Wise account to PayPal. You should be able to link your Wise account using your UK IBAN. We suggest reaching out to PayPal for more assistance. Thanks.
Feel free to DM us on X, Instagram, or Facebook, if you have more questions. Thanks.
How long will paypall takes to deposit 2 small ammounts,i have added bank account details but waiting for 2 days ,do sat or sunday counts or should i do any other steps to initiate this deposite
Hello there. We're not sure how long it takes for PayPal to deposit 2 small ammounts, you should check this with them. But in most cases, banks don't count weekends as working days, and if it usually takes 2 working days for deposits to get credited, then we would recommend that you wait alteast 2 working days.
Feel free to reach out via our social media channels via private messages (X, Facebook, Instagram) or directly for more questions here: wi.se/contactus
Thankyou Wise!
It's a pleasure - we're here to help.
Please feel free to reach out to us over on social media for more help. This can be on X/Twitter, Facebook or Instagram, or alternatively through this link: wi.se/contactus 💚
Please the link of your Instagram 🙏
To find us on any social platform just search "Wise". On Instagram, we show as "wiseaccount".
Be sure to check for the verified mark ⭐
This information is gold💯
Hey, thanks for your feedback, we're glad to hear that 💚
So how long does it take for the deposit and withdraw to appear in your wise transaction detail?
Hey there. It gladdens us to see you'd like to learn a bit more about how long this process may take.
So please take note that the time it may take for a withdrawal from PayPal to a balance in your account with us by using the account details feature, would depend on whether you choose the Instant or Standard method of payment on PayPal.
From there on out, the duration of time it would take for the payment to then reflect in your balance with us would depend on the involved currency, and you can learn more about that on our page here: wi.se/howlongpaymentsbalance
In conclusion, the total amount of time is hard to determine as there are a lot of possible variables at play. But we can assure you that it's generally in the best interest of all involved parties to always move your funds as quickly as possible from one point to the next one.
We hope this explains matters to an extent, but please feel free to PM or DM us on Facebook, Instagram, or X, in case you have any other questions or concerns, as we'd be more than glad to provide you with further assistance.
The narrator's accent is sweet and melodious to the ears though WISE is still unable to confirm me on when they will restart onboarding business accounts in India through their customer care. I'll like the video for the information and accent. I am not sure but is it British English?
Hi there! Thanks for sharing your feedback about the video. While we understand that our customers are waiting for the business accounts to be back in India, at the moment, we indeed don't have a timeframe for it.
Rest assured, we're constantly looking for the ways to expand our services, and we'll keep our communication channels updated once we have any news to share. We appreciate your patience in the meantime, though, and thanks for bearing with us 💚
What's the limit on receiving foreign currency in Indian personal account on Wise?
I've set it all up & for some reason paypal is not allowing the funds to go to my wise, how can I fix this
Hi Emily 👋 Some merchants like PayPal, might rejected your account details because they're not sure that your details are held with Wise. In this case, please download your proof of account details document and share it with them: wi.se/proofofaccountdetails
If it doesn't work, please reach out to us via DM over Facebook, X or Instagram; or you can also email/phone us here: wi.se/contactus and let us know your membership number and the reason for PayPal not allowing the funds to go to Wise. Please share any error screenshot as well. We'll take a closer look.
Hi, Jaqueline! If you're trying to link your PayPal account to your Wise account, you can go into the balances of the currency you're using and, by clicking on "account details", you'll be able to see all details of the account, including an address.
Depending on the currency, you can just enter "Wise" as the bank name. For others, you can click on the interrogation mark right beside "Wise's address" - there, you can see our banking partner in that region and use its name!
If you still need help, please reach out via Twitter (X), Instagram or Facebook. We'll be happy to assist!
Thank You for the info. However it is not working for some people. How does someone who is not a wise card holder sent money from an old fashioned bank account, lets say in the UK, sent money to a wisecard holder in the USA or inanother european country? Would be great to have a working description. Have reviewed some potential explanations but they do not clearly define the issue.
Hey there. If you're looking to send money through our platform from a bank account in the UK to someone that has an account with us in the USA, or somewhere in Europe - then this would be possible by first setting up the payment on your account with us, selecting bank transfer at the payment step, and then paying directly through your bank.
To see how this works in greater detail, please have a look at our page here: wi.se/payingbybanktransfer
The person receiving the payment will in their place be able to successfully receive this payment to their account with us if they have our account details feature activated for their GBP balance that they hold in their account with us.
To see how this is done, please check out our other page here: wi.se/getbankdetails
We hope this explains things to some extent, but please feel free to get in touch with us via PM, or DM on Facebook, Instagram, or X, in case you have any other questions or concerns. We'd naturally be more than happy to provide you with further assistance.
@@Wise thank you. That means that someone with a regular bank account cannot transfer funds into my wise account based on the banking details I provided to him. I gave someone in the UK my wise account details for a small transfer, but the funds never were credited to my wise account.
Hi again. We hear your concerns but a person should be able to send money from their external bank account into your Wise account if you're eligible for balances, and have provided the sender with the correct account details for your receiving balance.
Please note that if this transfer was done recently, it can take up to 2 working days for the money to be reflected into your account. We suggest reaching out to the sender to ask for the status and for a transfer receipt.
If the ETA passes and your money hasn't reached your Wise balance, you can submit a Proof of Payment (POP) so our dedicated team can attempt to track the payment. Learn more here: wi.se/whatisaproofofpayment If you'd like to submit a POP, please use this link here and we'll take a look at it: wi.se/senddocument
Again, please feel free to DM us on X, Instagram, or Facebook if you have any other questions. Thanks.
I can't get the account details without having money in wise. But it wont let me transfer money into wise via bank transfer. I'm in South Africa.
Hi there. To get account details, we ask you to add money into your account - note that this isn't a fee, and you can spend/use the money later. More info here: wi.se/getbankdetails.
Since we don't support transfers from South African rand (ZAR), you can add money with USD, EUR or GBP by using SWIFT, if your bank supports these transfers. We explain SWIFT payments in detail here: wi.se/swiftpayments.
Please feel free to contact us at wi.se/contactus, or send us a DM on X, Facebook or Instagram if you have any questions. We'll be here for you.
Thanks so really
We're glad the video was helpful - you're most welcome, and thanks for the support 💚
Need help..
I tried to add wise to my PayPal ACH Wire routing number & Account number and PayPal sent to small transections to verify. yet from wise side I'm unable to see those transections to be able to verify. I have tried multiple time and waited more then couple of days with no avail. please help
Hi, there! Usually, these PayPal transactions arrive to your Wise account in 1 or 2 business days.
If it's been longer than that, please reach out to PayPal to confirm that it was sent from their end. If so, kindly reach out to us via phone/email or via social media on Facebook, Instagram or Twitter (X), so we can have a closer look into this for you.
Please I'm in the same case as you.. Did you finally saw the transactions on your account statement or got through successfully after reaching out either to PayPal or Wise ?
I'm here to confirm the appearance of PayPal transactions on my Wise account statement after 24 hours. So for anyone in this case don't panic 😊
Super!!!
Would Paypal charge a fee if we transfer it to Wise account?
Hey there. When transferring money from PayPal to your balance, they charge their own fees. You can learn more in our blog post here: wi.se/howtosendmoneypaypal
To get a better idea of how much they might charge, it's best to reach out to PayPal directly. If you have any other questions, feel free to DM us on Facebook, Instagram, X (Twitter), or you can call or email us here: wi.se/directcontactus
Does this also works with Wise digital card? I need to join the waitlist for Wise USD account details so I wonder can I do this process to link digital card with usd paypal account?
Hey there. Please take note that although it's in some cases indeed possible to receive funds using either your digital or physical card details.
That it wouldn't be possible to withdraw funds from PayPal to your account with us using your digital card details, as you'll require bank details for this.
You can learn more about receiving payments to your debit card on our page here: wi.se/receive-card-wise
Having said that, it should still be possible for you to use a different set of account details in order to withdraw funds from PayPal to your account with us. Especially our GBP account details are suitable for this, and you can learn more about that on our page here: wi.se/gbpbalance
We hope this explains matters to an extent, but please feel free to PM or DM us on Facebook, Instagram, or X, in case you have any other questions or concerns.
wise card paypal Some banks and cards don’t accept transfers just yet.
Hi there! Feel free to reach out to us via DM on X, Instagram, or Facebook if you have any questions about transfers. We'll be happy to assist. Thanks 💚
I have a verified Wise account based in Italy and I would like to receive money from my UK PayPal account. Could you please guide me through the procedure for this? Additionally, I want to ensure that it is safe to receive payments from a UK PayPal account without risking my Wise account being locked.
Thank you for your assistance.
Max, you can receive money from your PayPal account as long as PayPal accepts your Wise account details as a withdrawal bank account. Follow the steps below:
👉 Log into PayPal.
👉 Click Add bank account or Card.
👉 Click Link Bank account.
👉 Enter Wise account details (IBAN for EUR, Account number + sort code for GBP, USD account number and the ACH routing number for USD).
👉 Confirm account details.
PayPal will send two microdeposits to the account details provided. These usually arrive to the customer's account in 1-2 business days. Once the deposits are received, log into PayPal again and enter the deposit amount into the verification box.
Keep in mind, PayPal accepts Wise accounts as a bank account if the currency matches your registered PayPal account country (e.g. GBP when your address is in the UK). If you have any issues linking your Wise account details, you can also send your proof of account details document for your GBP account. Check here how to get it: wi.se/proofofaccountdetails This document confirms your account details, feel free to forward it to PayPal.
If anything remain unclear, feel free to DM us on Facebook, X, or Instagram. Alternatively, you can email/call us using this link: wi.se/contactus
@@Wise Thanks for the quick and clear response. Your support was very helpful!
It's our pleasure, Max. We're glad to hear we could help! If you ever have any other questions, feel free to let us know. We're here for you. And in the meantime, we hope you have a wonderful rest of your day 💚
How long does it take to get my USD Account details from the Philippines ?,, thanks
Hi, Richmon 👋 Due to the operational change, we're temporarily pausing issuing new USD account details at the moment. We'll notify our customers once we can issue it again.
In the meantime, you can still receive USD by using your GBP swift account details. Check out this page for more info: wi.se/gbpbalance
I can only link a card in paypal..can’t add a bank :/ !! What to do in this case please 😢
Hi, Hanane 👋 It sounds like you're referring to linking your account details with PayPal. If they're able to accept it as a withdrawal account you should be able to link it. Otherwise, we suggest reaching out to PayPal to for more insights instead.
I couldn't find the name wise while adding the bank to paypal and I entered the routing and account number and paypal said they don't support this bank? what should I do?
Hi there! If you're trying to link your PayPal account to your Wise account, you can go into the balances of the currency you're using and, by clicking on "account details", you'll be able to see all details of the account, including the bank name.
Depending on the currency, you can just enter "Wise" as the bank name. But for others, you can click on the interrogation mark right beside "Wise's address" - there, you can see our banking partner in that region and use its name.
If you're having trouble, we'd recommend reaching out to PayPal to understand why they're not able to support this as well.
Should you need more assistance, feel free to reach out to us via DM over Facebook, X or Instagram; or else you can email/phone us here: wi.se/contactus
Hi, wise, it's a good new, I have one question, wise needs me to provide residency file, but I don't have it, if I'm not going to update it what will happen? my account will be closed?
Hey there. If we've requested documents/info and they're not provided, your account may be closed or might not work properly. As a regulated financial institution, it's important we're able to know where to get in touch with our users, and we have more info on how we verify your address here: wi.se/verifyyouraddress
Once you have the document, you can use this link to upload it: wi.se/documentupload
Feel free to DM any of our social media pages or reach out here: wi.se/directcontactus if you have any other questions.
It's not clear if I can move different currencies from the same Paypal account to various Wise wallets in my account. The video says if I have a GBP Paypal account I need to get Wise account details in GBP, but I also need to move USD, EUR, AUD and some other currencies from Paypal to Wise. Is this possible?
Hey there. Thanks for reaching out. If you're in an eligible region and would like to receive USD, EUR, or AUD into your Wise account you can do this, but you'd need to get account details for each currency. See the steps to get started here: wi.se/getbankdetails
Please know you can only get account details in USD, GBP, EUR, AUD, NZD, CAD, HUF, RON, TRY and SGD with more on the way.
If you have any other questions, please don't hesitate to reach out to us on our other social media platforms or via phone and email here: wi.se/contactus
can we do the opposite ???
Hey there, thanks for reaching out. If you're trying to send money from Wise to PayPal, you can do so, by following the steps below:
Log into your PayPal account and click the Add Funds button
Select the linked bank account you want to use (in this case, you'd enter your Wise account details)
Confirm the amount you want to add, and hit the Add button
You’ll get a chance to review your transaction before it’s processed
It’s worth noting that it’ll take 3 to 5 days to get the funds to your PayPal account - so give yourself plenty of time. And for more info on sending money to PayPal, feel free to check here: wi.se/transfertopaypal
Lastly, if you have any questions, feel free to reach out to us via one of our private channels on Facebook, Instagram, or X (previously Twitter), and we'll get back to you there with more info. You're also welcome to email our team here: wi.se/contactus We're here to help.
i recently opened an account on wise but there are no payment receiving options available in India showing up, please fix it fast
Hi Riyaz, our Balances and Account details feature isn't available for personal customers in India, so you can't receive money if that's the case. At the moment, Indian businesses can receive money with Wise. If you want to know more, feel free to reach out via private message on Twitter, Instagram or Facebook.
Am in Kenya can this work in my region
Hi there! Currently, customers in Kenya are not eligible to balances, so you won't be able to hold or receive money into your account, including linking your PayPal to your Wise account to receive money.
We’re always working on making all features of the Wise account available to more people and businesses. See more info here: wi.se/balanceavailability Thanks for your understanding.
Feel free to DM us on X, Instagram, or Facebook if you have any other questions. Thanks.
why i cannot add bank account in wise if im from india, i have opened personal account in wise but still unable to add my bank so that i can recieve money from other country, just says unavailable in india
Hey there. In order to receive money into your Wise account, you'll need to have account details and Wise balances. However, this feature is unavailable for personal accounts in India at the moment.
To receive money via Wise, you can add your local bank account to your recipient list, and mark that as a primary account. That way, when another Wise user sends you money via your email address, it goes straight to your marked primary account. Here's more info on that: wi.se/markprimaryaccount
Feel free to let us know if you have more questions.
Can you please tell me is this possible to make payment from RBC to wise business? And what is the process for that?
Hey, Sajeel. Some banks don't recognise us for online bill transfers and RBC is one of them - we explain more here 👉 wi.se/cadbillpay. But, other payment methods might be available with them to us. See more here 👉 wi.se/guidetocad
We have a specialised business team who’s happy to look into your matter, and help further if you have any more specific questions about your account. Please reach out through email or call from here: wi.se/contactus. We’ll get back to you as soon as possible 🙂
You might also want to check our Business FAQ from here: wi.se/businessaccount
You see here lays my problem, I don't have money in a card to do this So I wanted to transfer from my paypal but you won't do that. any idea when we can?
Hi, Petronella! You can receive money from your PayPal account as long as PayPal accepts your Wise account details as a withdrawal bank account.
You also may be able to use PayPal to pay for a transfer, or add money to your account. In the meantime, you can check how to receive money from PayPal to Wise here: wi.se/paypaltobalances
We hope it helps, but feel free to let us know over Instagram, X, or Facebook - we'll be happy to assist you over there 🙂
@@Wise I followed this tutorial, up until you have to get the bank account details, I've NEVER deposited any money with wise, so this will be my first time, and like I mentioned I have NO OPTION TO SEE THESE DETAILS UNLESS I do the id, which I have NO issue with, my issue is getting my money from paypal to wise. DO you see the catch 22/circular problem?
Thanks for clarifying. So as it's your first deposit, then your money should come from a bank account that's in your name - all the available payment methods can be seen when initiating the deposit: wi.se/addmoneytoyourbalances.
Hope this clarified, but if anything else comes up, do let us know or contact us: wi.se/contactus.
Pls speed up the bank transfer
Hi there! We understand that waiting isn't ideal and although we aim for transfers to be as quick as possible, sometimes they may take longer due to several reasons. Learn more here: wi.se/howlongdotransferstake Thanks.
Feel free to reach out to us here: wi.se/contactus if you have more questions.
Hey. My Wise account says it’s from Belgium but I live in Portugal. Regardless, the IBAN number PayPal asks for is 25 digits whereas the one I have is only 16 digits, 14 being numbers and 2 being the letters BE. What do I do?
Hi, Manuel! From what you're describing, you're trying to use EUR account details, right? We're licensed in Belgium, so all of our IBANs starts with BE.
Even if you live in Portugal and your Wise account is registered there, your EUR account details will have a Belgium IBAN, as we aren't able to provide an IBAN with a different country code. Check how to use your EUR account details here: wi.se/howtouseyoureurbalance
You can also use our IBAN checker to understand the format of your IBAN: wi.se/ibanchecker
Lastly, if you come across any issues while using your account details or it's not accepted within the EEA, it might be IBAN discrimination. Understand more about it here: wi.se/ibandiscrimination
If you need more assistance, feel free to reach out to us via DM over Facebook, X or Instagram; or via email/phone here: wi.se/contactus
is it works with euro? from paypal to wise with euro? because when i check the euro account there is only 12 digit number not 16 or 24, therefore i can't send money
Hi Mark! Paypal isn't currently available for use with EUR transfers due to technical issues, so for the time-being another payment method will have to be used. We talk more about that, and how to use Paypal once it's working again here: wi.se/paywithpaypal
We talk more about incompatible accounts and payments here: wi.se/incompatibleaccountsandcurrencies
Feel free to DM any of our social media pages if you have a question, or just reach out with this link: wi.se/directcontactus
I want to add USD wise account, but my PayPal is based in Malaysia MYR. Any other way i could withdraw my USD PayPal to Wise?
Hey there! To withdraw money from PayPal to Wise, you’ll have to first link your Wise account to PayPal. Here’s how to link your Wise account to PayPal online or in the PayPal app:
👉 Log into PayPal online or in-app
👉 Go to Wallet
👉 Click Link a card or bank, then Link a bank account (in the app you just need to tap Banks)
👉 Search for your bank or select it from the list
If you can’t find Wise listed, you can still enter your bank account details manually and click Agree and Link. In this case, you’ll need to complete a verification step - 2 small deposits will be sent to your account by PayPal, and you’ll need to enter details of the amounts sent to your PayPal account to verify it.
We also share more information about linking your Wise to PayPal in our blog page here: wi.se/paypaltobalances. However, do you mean that your PayPal account is denominated in MYR, but you would like to send it to your USD account details? If so, please know that we can't accept any other currency except USD to the USD details.
If you need more help, feel free to reach out to us via DMs on Instagram, X, or Facebook. This way, we'll be able to assist you better.
does this work with hungarian forints also? because sth wrong with the receiving information, paypal need the bank name but on the hungarian forints account i doN't see any of these
does this from paypal to wise works with specific currencies?
Hi, Mark. We hear you, and are happy to help. It sounds like you want to receive HUF from PayPal using your HUF account details, correct? If so, the bank name would be Wise, or Wise Europe SA. Here's a guide with more info: wi.se/hufbalance
As long as, PayPal is able to accept our account details as a withdrawal account, and it's supported currencies on both ends, you should be able to receive money from them.
@@Wise thank you, and how can i receive euro from paypal to wise? the account number too short, it has to be 16 or 24 digit
Thank you
Hey, there! You're welcome 💚 Let us know if you need help with anything!
in the 3rd step, how much it takes time to send that little money?
Hey, MV. So Step 3 would be the verification step, where PayPal sends microdeposits to your Wise account. This process is usually pretty quick - Almost instant 🙂
@Wise after 15 hours, They still didn't send it to me. also, there is no resend button
Sorry for the confusing, If you haven't received the two microdeposits to the account details provided, I would advise you wait a bit, since it can take anyway between 1-2 working days. If you still don't receive it after the given timeframe, send us a DM on Instagram, Facebook, or Twitter (X), so we can have a closer look at things on our end, and better advise you. Alternatively, you can reach out to us via email/phone call here: wi.se/contactus.
Note, PayPal accepts Wise accounts as a bank account only if the currency matches your registered PayPal account country (e.g. GBP when their address is in the UK).
We're here to help with what we can.
@@Wisewhat if u dont have any money on your paypal? Can u still link wise to paypal??
Does it work with EUR? I am not able to add the wise account in my paypal. I even selected belgium as the country but it says i need to enter IBAN of 16 digits. But the one i copied from wise bank details does have 16 digits
Hey there. Yes, we do support EUR. You'll be able to link either the debit card, or our account details feature to your PayPal account by using the info and steps provided on our pages here:
👉 The debit card: wi.se/paypaldebitcard
👉 Link your account with us to your PayPal: wi.se/sendpaypaltowise
If you're still facing issues, drop us a message on any alternative social platforms (eg. X, Facebook, Instagram) with more info, along with your membership number and full name. We'll check things out on our end as well.
When you copy your Iban and pasted it, afterwards remove the all space between numbers, then i will workk, i had the same issue 😅
I heard PayPal charges a 3% fee when transferring to Wise. Is this true?
Hey, Bob! If you're looking to learn more about PayPal fees, it'd be best for you to contact them directly, as they will be able to provide a more accurate info. However, we have a relevant blog page here: wi.se/sendpaypaltowise, that includes a guide on how to send money from PayPal to Wise and the comparison of fees for international transfers 🙂
I am in the philippines I cant add an account that is not in philippine peso currency
Would I still be able to add wise AU bank account?
if not can I add my wise digital card
Usually, a customer can also link a card instead of bank. However, we'd suggest confirming these concerns with PayPal if they support that way (i.e. if they'll allow linking a digital card and if you can add Wise AU bank account), since the process is performed from their end.
It can be added a personal wise Account to a Paypal business account?
Hi there 👋
To link your PayPal Business account with Wise, you'll have to sign up for a Wise Business account: wise.com/gb/business/receive-money. From there, you can hold up to 40+ different currencies at once. If you use these local details to withdraw your money from PayPal, you can receive the money in the same currency and no conversion will be needed.
You can find the steps on how to link your Business accounts here: wi.se/paypaltobalances
If you have any other questions, you can always DM us on Instagram, Facebook or Twitter/X.
@@Wise Wise may ban me for multiple account issues because I have a Personal wise account.
Eunus, while we only allow each customer to have one personal account with us, it's possible to have one personal and multiple business accounts under the same login details. More info here: wi.se/multiplebusiness
If that's not what you're referring to, feel free to share more details via DM over Facebook, X or Instagram; or else you can email/phone us here: wi.se/contactus
@@Wise Thanks for replying a valuable information. Sure, I will contact them soon.
Does my wise account have to have money in order for me to add it
Hi there. You don't have to have money in your Wise account, in order to use it. But, please keep in mind, that in order to get Wise account details (which are used to receive money), we do ask you to add 20 USD (or the equivalent in your currency) first.
Just like you'd make an initial deposit when opening an account at a bank, this is one of the ways we verify our customers as a regulated financial institution.
Once you've added the money to your Wise account, you're free to use your account details to send and receive as you'd like. For more info on this, check here: wi.se/wiseaccountfaq
And, if you have any questions, or if this isn't what you meant, feel free to reach out to us via one of our private channels; Facebook, X (previously Twitter), or Instagram. We'll take a look, and get back to you there with more info. We're here to help 🥰
Means if I have a balance in payapl and I don't want to change currency with paypal. Can I send the paypal balance in wise then exchange the usd into inr? Because paypal is fraud type
Hey there. Yes, if you're residing in a country/region where we offer balances (you can check here: wi.se/balanceavailability) and get account details in USD, then you can send your USD balance in PayPal to Wise. Once you've done that, you can convert it to INR with mid-market exchange rate: wi.se/moneyconversion.
We'd be happy to guide you through the process, so please feel free to contact us at wi.se/contactus or send us a DM on Facebook, Instagram or X if you have any questions.
Can anyone send money from their paypal account to my wise account? If yes then am i eligible to receive money on my wise as i m in india where wise is not available
Hi Debasish. Our balance feature isn't available for personal accounts in India just yet. This means you won't be able to receive money from Paypal to your Wise account at the moment. We'll be sure to update this article if this changes: wi.se/balanceavailable
You can still use Wise to send money: wi.se/howtosendmoney Feel free to reach out to us here: wi.se/contactus or DM us on Instagram, Facebook, or X if you need further assistance.
@@Wise alright thank u
are there fees transferring from paypal to wise?
Hi, Bjorn. For general info, when you transfer money from PayPal to Wise, you’ll be withdrawing your funds from PayPal to a linked Wise account. This is usually free if there’s no currency conversion required, but we'd suggest confirming this with PayPal directly. We've also covered some info here - under 'How much does it cost to transfer from PayPal to Wise?' section: wi.se/sendfrompaypaltowise
We hope this helps, and if you need more assistance, feel free to reach out to us via DM over Facebook, X or Instagram; or else you can email/phone us here: wi.se/contactus
can i deposit money from Binance account to wise account ?
Hello there. You can only receive money from a cryptocurrency platform that is regulated and/or supervised in the EU or UK. But, while Binance is regulated in the EU, our team is currently conducting checks with being able to receive money from the platform again. Right now, it's temporarily suspended. We’ll be happy to share if anything changes in the future.
Does it work from Visa to PayPal?
Hey there, Ali. If you're asking about using your Wise Visa card on PayPal, you should be able to.
But we suggest reaching out to PayPal directly about the payment methods they can accept.
If you have other questions about our services or features, feel free to reach out on our official support channels: Facebook, X/Twitter, or Instagram 📩
Wise is starting to become super difficult 😢
Hi, there! We always do our best to give our customers the best experience.
Feel free to send us a DM on Facebook, Twitter (X) or Instagram to let us know if there's anything we can do to improve your experience. We'd love to hear your feedback.
Can i use wise in south africa
Sure thing, Jabulile. Wise is available in South Africa to send/keep/convert between more than 40 currencies, and you can integrate your PayPal as shown on the video 👏
For further questions, we are at your disposal for personalized support on our other social media, or here: wi.se/directcontactus 👈
I need help settling up my wise account
Hi there. Could you please clarify what you need help with? We'll be glad to help. We also share more advice, here: wi.se/tipstogetstarted
I cant link my bank account please help ne
Hey there. If you're having trouble linking your Wise account details on PayPal, we suggest reaching out to them directly.
They should be able to help with any issues on their end.
If the issue seems to be on our end, feel free to reach out with a DM on our official support channels: Facebook, X/Twitter, or Instagram 📩
We'll be happy to help.
Hello Wise team,
It would be so helpful if you help me through these queries:
1. Is it possible to edit our personal account details such as estimated transaction limit while we haven't perform any transaction yet ? Also what happens if we exceed the estimated limit we have choosen ?
2. While adding Debit or credit card for adding balance in our Wise balance does that card need to be of same (person) name or we can link anyone's card and topup balance into our account ?
3. I'm aware of the feature of edit mobile number but can we edit that to any country number where Wise all services are not available like balance account as sometime we may be travelling in such country and we might need to receive 2 factor codes.
Editing our mobile number with such country number would make any difference in the services available or we will have all the features running smoothly like before ?
Hey there, thanks for reaching out. We'd be more than happy to answer these questions for you!
1. When you select the amount of money that you expect to use Wise for, this is just an estimate, and it's okay if you go over or under that amount.
2. Any time you add money to your account, the name on the external account that you're using must match the name on the Wise account. This means that any debit or credit cards you use to top up your account must also be in your name. More about adding money to your balance here: wi.se/addmoneytoyourbalances
3. You can definitely change your phone number at any time, we'll just need you to send us a selfie with ID when you change your phone number, so we can be sure that it's you doing so. More info on that here: wi.se/changephonenumber
We hope this helped, but if you have any other questions, let us know. You can also always DM us on our other social platforms as well (Facebook, X, and Instagram) for more help 😊
NOPE STILL CANT TRANSFER FROM PAYPAL TO WISE
Hey there, Nurul. We're sorry to hear about the issues you're having with transferring money from PayPal to your Wise account. If you have account details with us, you should be able to transfer money from PayPayl to your Wise balance that way. More here: wi.se/howtoreceivemoney
If you're having trouble with this, please reach out to us via DM on X, Facebook, or Instagram with your membership number, or via phone and email here: wi.se/contactus We'll be happy to take a closer look at this for you.
@@Wise no one attending me, do i have to wait days😂?
Can i have the ig of this girl
Is there any wise fee while withdrawing from paypal?
I know paypal will cut fee but is there any fee from your end (like payoneer type 30$ yearly fee or 1$ every time I receive a paypal bank transfer in payoneer account)?
I am tired of payoneer😢
Hey there 👋 There's no fee to receive money into your Wise account when withdrawing from PayPal. To receive money into your account, you'll need to create account details with us but you'll have to top up your account with 20 GBP (or the equivalent in your currency) and get verified first. See more here: wi.se/getbankdetails
See more on receiving money here: wi.se/howtoreceivemoney
You can also check out this guide on how to send money from PayPal to Wise: wi.se/howtosendmoneypaypal
If you have any other questions, please don't hesitate to reach out to us on our other social media platforms or via phone and email here: wi.se/contactus
What’s wise email contact address?
Hello there. If you're logged in, you can reach out to us via email or phone here: wi.se/contactus
We're also available via direct messages on our social media platforms, such as Twitter (X), Facebook and Instagram.
Does it work from Visa to PayPal?
Hi, Ali. You should be able to use your Wise card with PayPal, but we suggest reaching out to PayPal directly to make sure.
If you have other questions about our services or features, feel free to reach out on our official support channels: Facebook, X/Twitter, or Instagram 🙂
I had already linked my wise account information with my old paypal account, I created a new account several months ago and I cannot link my new paypal account to Wise because paypal mentions than an old account had already been linked with this information.....Is it possible to have new account information (new account number..) to be able to link with my new paypal account? I really need help please
Hi. Please reach out to us for further assistance at wi.se/contactus. 💚