GoPro Karma Drone Won't Pair w/ Controller: Everything You Need to Know
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- čas přidán 8. 09. 2024
- For the most update to date video on this topic (June 2022) please watch this video: • GoPro Karma Pairing Is...
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We now have over 550+ Signatures. New video including the letter to be sent to GoPro was just posted. Here's the link: • Dear GoPro, Please Res...
The problem: GoPro Karma Drone suddenly stopped pairing with the controller. If you own or owned a GoPro Drone and suddenly aren't able to use it, please put your name on the list below.
ADD YOUR NAME TO THE LIST:
forms.gle/q8Ji...
I am asking for this info so we can develop a list of who is experiencing this issue and how big the problem really is. Your info will not be shared with anyone except those who are taking action to find a solution or retribution.
I feel GoPro should be held accountable for the malfunction that is happening with hundreds or thousands of the Karma drones. GoPro thinks that becuase they no longer make the product they can simply screw over all their customers. They went as far as BANNING me from GoPro.com because I posted on a link to this registration form on their forum.
GoPro wants to pretend there are no problems with the drone and are willing to hush anyone who is realizing this issue is MUCH bigger than just a handful of people. If you want to be part of this solution, please enter your info at the link below:
ADD YOUR NAME TO THE LIST:
forms.gle/q8Ji...
UDATE MAY 2021: I was able to get a replacement drone from GoPro. Please view my newest update on this issue here: czcams.com/video/T6fpfPT9QdY/video.html
I have the same exact problem. I own a dead drone and 6 batteries $$$$. I'm willing to pay $150 to fix it rather than having a bunch of expensive electronics doing nothing :( Thanks for making this video. I have over $5000 of GoPro products and I won't buy any more until my karma drone is flying again.
Omg man im so happy u made this Video i was losing my mind to get it going I’m having the exact same issue , GoPro better fix this
I had a similar problem - but solved it.
Proceed as GoPro suggests - i.e. update the software one by one, it is not written directly, but you should start with the camera, then KarmaGrip, controller and only at the end you can update KarmaDrone. Camera and gimbal updates are best done using a computer - not a controller and WiFi. An additional hint - to pair the drone, it must recognize and position the gimbal - without it, this operation cannot be performed. Therefore, an earlier update of the camera and gimbal is necessary. Everything works for me - although I spent a few hours on it.
So glad I found this video.
I'm in a similar situation as you. I last used my Drone December 2019, all worked fine.
It's been packed in the case since, and last weekend I tried to use it. Everything was charged up, but no connection between the 2. I have tried everything I can think of to get it to work, but no success.
And by seeing this video, looks like more and more people are having the exact same issue. This is appalling that a drone that cost as much money as this one did, is having these issues. I've had this drone for about 2 years, and maybe used it 10 times. So for it to be now a brick after so little use, I'm really ticked off.
Thanks for the video and taking this on! Just tried mine for the 1st time in 2020 and same result. So frustrating for the amount of money spent. Name has been added to the form!
Thank you for this video, you just saved me money from buying a mint condition Karma drone. What a shame that GoPro quit and revealed their shady side.
AS OF TODAY WE OFFICIALLY HAVE 500 SIGNATURES. I will post an update within a week about what we are going to do next! Stay tuned everyone!
I've added my name. Thanks for taking this on. I am so disappointed that I can no longer use my drone, but it is not that old and was too expensive to simply ditch and buy another one.
Finally I paired mine! I borrowed my buddies controller and his controller paired to mine and mine to his ! So GoPro needs to send everyone out a new controller.
So are you able to fly your karma drone now?
Hi Gavin Gene. I am a HVAC guy and deal with boards all the time. I tore mine a part to see if there was a physical issue. This was not the case when aberrant behavior comes out of a device like this it becomes obvious. I actually found the issue intermittent. With it actually firing up correctly but not pairing. That was why I was hoping for a physical failure. This is a flat out dead board issue that won't be corrected by Go Pro due to being out of the warranty. It is also discontinued so unless you can get a working drone/board you have a paper weight. I am stuck with this dead duck and am simply going to sell off the parts to who ever needs them. It is a shame as it is actually a really neat system. The failure is the chip itself it is pink/red in color. and it has obviously been over heated in the center of the board. This can happen over time or all at once. I hope this helps you guys out. I knows its not good news but now you know what to look for.
@@bw.1159 yes. Boards like that only survive 5-8yrs. They are under a lot of stress. Go-pro figured they would have a new model out. I deal with this issues in HVAC equipment all the time. That's why I tore it apart looking for a wiring problem or some other failure. The chip showed solid signs of heating. And HVAC equipment will act in a similar way. Short cycling through a process which is what this does. I am 99% sure this is a hardware issue. That's why the dead silence from go-pro. If you really look at it I understand thier position. Why keep making a board that was never designed to go past a certain life limit? They pulled out as the problems outweighed solution. What could happen is someone could make a board aftermarket. I have seen that in the HVAC world. Since it's discontinued there will be no issues for someone to do that. I lack that kind of experience. Someone could make a good cent off of the aftermarket boards.
i just bought mine ‘refurbished’ a year or so ago. you think i’ll be able to get a year or two out
of it before it fails?
@@bw.1159 it was an expectation on thier behalf like all other electronic to have the new and improved version out. As these units age. If you look at the board there is very little if any gold in it. Mostly aluminum. Which with time and moisture exposure will fail. Most HVAC boards are made the same way. Thier excuse is so they can improve the board over time. Which actually they don't source 1 does the remakes and improvements which is a third party producer. Munchkin boilers is a solid example of board related nightmares. That board is flat out only available aftermarket now. It also will do similar problems. If they had a new karma drone out they would keep inventory of the boards for purchase for the hold outs. Should see how basic appliances like microwaves, fridges, etc If your appliances is 5yrs or older it's unlikely you can get parts for it.
@@bw.1159 it depends on the conditions that your working it in if your in a high humidity and your flying it hard it will fail sooner.
like these guys mines been sitting in case, stored a low humidity house for about 8-9 months. i understand what you’re saying about use. flying
it hard and in high humidity will generate a lot of thermal energy. thanks again!
Great video!!! I had not used my Karma for several months and when tried to use it I thought that I was doing something wrong. Now I find thousands have this problem and GoPro goes mute. I do hope this list of names will prompt GoPro to do something otherwise it is just junk.
Thanks for calling this out! I'm just frustrated and there is dead end "how to fix the problem", on their site and no direct contact to customer support.
Thank you for bringing up this. We need to make GoPro take responsibility for this. Spending ~ $2000 and this is all I got? I'm very frustrated.
Are you experiencing the same issue?
@@1percentG Yes I do. I filled in the form
@@1percentG I put your CZcams link in the forum. Hopefully I won't be kicked out like you
Ryan Wolf same issue.. Great information we all need to make noise towards Gopro. They have to back us customers who dropped a grand on a Gopro product and now we are being ignored
UPDATE: Weve got over 100 signatures registered. Ill be posting an update video soon. Ill send an email to all who registered with an update as well. Thanks everyone! Lets see if we can get GoPro to do something about this.
👍
How many signatures do you have now? Really hope we can get this figured out, I have a $1,200 paper weight sitting in the closet that I've used about 10 times.
@@caraudiocentral 138! and I WILL post an update video this week. Sorry for the delay everyone!
Thank you for your work. Can’t wait to get my karma back in the air
@@1percentG Hi Gavin, could you send me a link to the form, I would like to add my name. Thanks Peter.
Great Effect man we are all suffering,
Thanks for the video. Registered me from Norway. Good luck with this case buddy.
It just happened to me and so frustrating. Good to know I did nothing wrong. Thank you for the video.
Yes this CZcams gentleman in this GoPro video is correct. I tried turning the GoPro Karma on but will not pair with the controller. This is ridiculous! I purchased this product in good faith and now the product is incapable of working. This is disgusting there should be a fix. Thanks GoPro , I’ll remember your Company name for a future purchases on any electronic equipment I buy. What a pile of garbage!!
I’ve never flown my drone despite owning it for 3-4 years. I finally went to fly it yesterday (November 20, 2021), only to be unable to because of this pairing issue. I am super pissed at GoPro for either selling a faulty product, or sabotaging it with their software updates. I hope there’s a class action lawsuit and media coverage of it. GoPro needs to be held accountable! I’ll never buy another one of their products.
ME TOO!
Just tried it today after 2 years. Wanted to show it to my 5y old son. Surprise, no chance. Expensive brick.
En México aún siguen vendiendo las baterías originales en 120 dólares aproximadamente en la tienda departamental Liverpool, y que creen, el dron ya no quiere despegar, no siquiera se enlaza al control
Had the same issue Gavin. And the worst part after the drone crashed due to link connection Go Pro told me they had stoped giving service for their Drone. They also wanted to give me a %25 disccount on a new camera. This is a shame and go pro must give answers to their customers or face legal actiones from them for not facing the fact that they did this on purposse.
I am having this same exact issue. Let us know if you find anything out. Thank you for this video
Yes there is an update please check my Pinned comment. Sign your name if you havent yet on the form. Thank you :)
Thanks, Gavin Gene. that gives an insight into why my Karma drone is no longer working on pairing. Cheers
As of Jan 23, 2021 we've received no Word from GoPro. If anyone knows an attorney that would like to discuss proceeding, please email me at gglatting@gmail.com. We now have over 850 customers prepared to fight. A new update video will be posted next week!
I have the same problem. How do we sign? Can we take it to court?
I have the same issue, contacted GoPro support on multiple occasions - they only give meaningless advices. No luck flying my Karma this year as well I guess
Ok, this is very interesting. I’ve got a Karma drone (bought as refurb complete on eBay this past May) and haven’t had any issues so far, but have you ever gotten the drone to pair before when the camera and gimbal aren’t on? If not, it may use the cameras internal WiFi or Bluetooth for the initial handshake then switch to whatever 2.4ghz connection it normally uses... you could also try cleaning the USB C connector on the gimbal piece as it’s easy to get dirt in there when switching between the drone and grip outdoors
Thank You for doing this !
Yosuke Morita from japan. The exact same problem occurred to my karma. I can’t fix it. Thank you.
The exact same thing happened to me. I had used the drone a few months earlier. I’ve never crashed my drone and it was working great the last time I used it. Pulled it out, walked into my back yard and the controller said it was updating. It showed the icons of the things it needed to update including the camera, the stabilizer grip, the controller and the drone. When it finished, the controller said it couldn’t see the drone.. that was it. If GoPro doesn’t support these devices, they shouldn’t be pushing out patches that break them. Now my $1500 drone is junk and GoPro is refusing to own up to the problem they caused.
Agreed! I think they pushed a batch that broke it! So frustrating. Add your name!
I fly my Karma a lot in the Idaho wilderness. I have connectivity issues with pairing at almost every location. It's annoying! I also have a very short range before the remote screen wigs out. I will say that when my Karma is working, I love it!
Done! I have the same problem here...
The most disappointing thing to me was (apart from not able to pair Karma to controller but luckily my drone is still in warranty and they sent a new one, even if they weren't able to get the reason...) when I bought a brand new Karma Drone via GoPro website in January 2020 I wasn't been able to use it because of the worldwide Gps glitch signal problem, GoPro didn't mention that problem on the website and even one step before confirming the purchase. So I spent £550 and was not been able to use it.
I agree! I don't even WANT to sue but they won't fix or attempt to dig deeper for us. They see the same issue from 10s and Hundreds of owners and are just running the same play for anyone who complains about the issue. The same trouble shooting "tips" that everyone has reported back as NOT WORKING.
I had my drone for a few years, the first two years worked great. I have had it sit for over 1 year. I decided to take it out and use it again and I have this same problem. I paid over $1000 for the bundle back when it came out. This is so frustrating.
Unfortunately having the same issue as you all. Carried the drone to 3500m in the Swiss Alps to find out that the Karme isn't flying no more :-(
thanks, if this problem is generalized it must be from software ... hopefully we have some update
I firmly believe it is a software bug that wrecked my drone
@@1percentG Indeed; for sure software update killed the connectivity. We need an open source code so we can figure out the problem ourselves if they have decided to kill the project entirely.
I'm having the same problem I have two karma drone...and thanks for the information
I bought my drone in 2017 and a year after it stopped pairing i spent hours and hours of talking to the customer service and they were as unhelpful as it gets. My drone has been sitting in the closet for three years now. I just took it out and trying to look around see if i can fix it.
I too experiencing this problem. After several times of turning on and off the drone I was able to pair the drone to the controller when I turned on the drone and the stabilizer and camera turned on at the same time. When it paired up, it did have another problem saying that it cannot detect the stabilizer, and shut the drone down. I updated the stabilizer using the grip but upto this moment I power up the drone, its not powering the stabilizer and camera anymore. I'll give you guys update once I'll be able to power on the drone and stabilizer & camera again.
11/1/2020 - same exact thing happened to me. GoPro knows about this, and they do not want to spend any more $$ into a discontinued product. Hopefully somebody at GoPro will understand that they will lose more money in future lost customers. Come on GoPro, help your loyal customers! Besides the Karma, we own tons of other GoPro products.
I was flying a GoPro Karma with a Hero 5 Black. The stabilizer began to vivrate like crazy. I downloaded the Gopro app on my computer. This is only possible with Windows 10. That didn't work actually. I bought a second and 3rd stabilizer that came defective with the same problem. I ended buying a 4th stabilizer for $75 on eBay. Then the updates, pairing connection and GPS problems showed up. After a very frustrating Controller/ Drone pairing, I was able to fly without GPS. I'd put the drone back on groynd and was able to caliber the compass. Once the drone was up in the air again, the GPS signal was found. What is wring with this Drone? I have a 3DR Solo and a Autel Evo. The Karma is still my favorite ( when it works). What I should do next if this problem shows up again? I'm planning to fly to Colombia for my next holiday and I need a reliable drone.
I've been experiencing the same problem. They need to be held accountable for the amount of money we have paid. Form has been signed.
Normal people would be in jail for stealing people’s money like go pro why is nothing happening
I love my Karma but have same problem. I've bought a new harness based on people's recommendations and still won't pair. If we all kick up some fuss they might sort it out as they won't want Gopro' sales to drop.
Wow this is insane. thank you for this video and information. I am so angry right now.
I lost my gps or my connection on my karma drone today while it was like 180 ft up in the air . It took off at a high rate of speed thru my neighborhood and luckily I found it a hour later in a vacant field thanks to the distance monitor after it reconnected Broke a arm on the drone and all the blades but I was lucky to have found it. I’ve only have had it for 5 days. First time it has done this and I have only used it a few times. I tried to return it to the launch location. But it wouldn’t allow that option. Only option it gave me was to land it in a safe location. Well it didn’t land so safe in the filed must of overturned when it hit the irregular ground
After submitting the required documentation - GoPro Supports reply is :"I just want you to know that based on the information provided and the results of the troubleshooting steps, it looks like there could be a fault with the Karma Core already. Unfortunately, we can no longer replace your drone as it was already out of its warranty. I hope you understand. Have a good one. Cheers!
"
A fault already - what does that imply
No repair option - Am I just supposed to throw this away now?
And then they send me a customer satisfaction survey.
G'Day Gavin, I have two Karma Drones. Because of the lockdowns for the last few years I have not flown either of these. A few days ago I discovered neither will pair up to either controller. Also the Controllers doesnt want to stay connected with the WiFi. I have news for GOPro. In Australia we have what is called the Consumer Law Protection. They are in breach of this law. As soon as the hollidays are finished I will be launching legal action. Total flight time for the first drone is les than 1 Hour. Its not Good enough! Bastards.
I will never ever forget this.
Julius Arnette. I have the same issue. I paid to have someone update the Controller and Camera (to 2.50.1 and the Camera latest version), and have the exact experience.
Many blue tooth modules went out on their drones. Mine is 6 years old and have had no issues. However do know it is the Bluetooth module failure.
Hi, have been looking around and its clear the GoPro support infrastructure will not help us out. They know what the pairing problem is but will not make their diagnostics public. We need to go straight to Nick Woodman. Obvious recourse is his public social media channels but who can advise us how to do this?
How do "we" reach out to Nick Woodman to bring this to his attention and the rest of the stakeholders?
After spending hours with customer support I got them to agree to take mine back and replace our fix it. That was last week. Need to contact them and follow up.
Thank you for your help!!! I got exact same problem!! Its stop working last month, just stop working. In June I was so happy it start fly sins GPRS signal was sorted and I manage upgrade it all, but now its again stop works!😭I believe gopro spread virus to our drones and they all stop working. I got friend working on BBC maybe we can do documentary film about GoPro/Karma and upset customers!😤 Please, put me on your list!
I’ve got the same issue, go pro need to take responsibility and help their customers.
I have same problem too. Karma doesn’t pair up.
I had bought one from amazon and it had the pairing issue. The second drone I got as amazon replaced it worked. Every time I turn it on it asks for an update but I am too scared to run the update and I just fly it as is. Thanks
Same here. Has anything been done to fix it?
Mine is sporadic.. it will work 70% of the time. But the times I really need it work. It fails to connect. So it’s unreliable enough, if I would have known there were going to be these connectivity issues I would have just bought a mavic 2 pro for nearly the same price point.
Go pro did send me a new 17 dollar gimbal mount that helped with camera connectivity issues for about 3 flights.
Same issue here. Not too thrilled to have a $1K paper weight. Maybe we can get a news source interested? Bring some unwanted publicity to GoPro?
Also added name to list. Thanks for the very informative video.
My current plan is to source 500 signatures and then contact gopro directly and tell them what weve got. If they do nothing, well try a different method. Ill post an update video this week
It wouldn't surprise me that they added something in to an update to break these things at a random date/time. look what happened with the GoPro session, people would get random overheating issues and the image would freeze. they didn't car about that and just discontinued them
Just watched your video! I am experiencing the same issue. Wonder if the government came in gangbusters on GoPro and the fcc with the frequencies that they were using on the drones?? I also signed the form!
Havent thought of that one yet! I hear others commenting saying gopro did actually replace their drone core...very few, but if they are replacing some then the FCC interference may not be the case. Im not sure, but thsts what this is about - demanding a response
I’ve experienced the same exact issue. Worked fine before and then I went a few months without using it, took it on a trip and was unable to pair it with the controller.
Did you have the battery on the karma drone and the camera with it connected to gimbal and into the drone? You might have fried the motherboard. Its common on these drones.
So never leave the drone with the battery and camera for more than 2 weeks.
You must turn the drone on from time to time within weeks even just couple minutes even in the house and not flying.
Tenia 6 meses sin usar mi dron, hace una semana lo quise usar y tiene ese mismo problema. Las baterias las siguen vendiendo en una tienda departamental llamada liverpool en aproximadamente 120 dlls, asi qué, no deberia estar fallando.
I have one that does the same exact thing!!
Hi Gene, im onto gopro support daily since mid september still no joy just heaps of hoops then silence, have you made any progress
Same thing with mine. Moved and had it sitting in its case for a while. Can’t do anything beyond updating the controller. Controller won’t pair to drone.
I experiencing the same problem. It worked as expected on tuesday afternoon this week but I did a camera update on tuesday evening and suddenly it stopped working. I'll try to downgrade my camera to the previous version and see if it will work or not.
Yeah that solved the issue. You can use this video: czcams.com/video/2GXEddr-X78/video.html to downgrade your camera to version 1.6. Afterwards the drone will work again. Strange behaviour and GoPro has to do something because I don't really want to stay at verson 1.6 forever. But finally I can use my drone again.
@@Nussingo hmm weird.
Iv never had problema with updating drone.
I did update the drone/controller separately without gimbal.
And updated the gimbal and camera separate from drone.
@@kalleankaa7536 and your drone is still working with the latest updates on all components?
@@Nussingo yes. As of writing now. Yes its still workf on everything with the latest firmware.
So, Gavin, Mine's dead too. Do we know if anyone still has a working Karma? I would not be surprised at all if it emerged that GoPro had deliberately pushed an update to kill off the product once and for all. The short term pain this would cause them would be much less than the long drawn out cost of providing support and parts for this product for years to come.
Thats a fastinating idea. I dont know but am willing to explore it. Im no lawyer but a mass remote destruction of a product line must be grounds for some sort of illegal behavior. Im willing, for now, to believe they will come through and explain whats happening in a way that justifies this amount of frustration
@@1percentG That thought has come through my head also, when I see that there have been many that had a working Karma several months ago, but just stopped working without reason. Electronics do not just "Go Bad" with inactivity.
Hey buddy Ramen here and I noticed my drone started this last year me and my wife been doing thinking I don’t know if it has anything to do with maybe the camera you can replace every time a hero whatever comes out hero 6789 and so maybe they made such a good product that they are now just realizing he we’re not making any money like this we could be selling a whole new drone instead all they have to do is replace the camera so now instead of making $1500 there making $500.. what do you think?
Yup mine is doing the same thing.
I contacted GoPro and was at first basically told to get bent. I contacted again and they “escalated” it but I never heard anything again.
I just bought a pre owned karma online and it works fine, I hope this doesn’t affect me in the long run 😳
how was it now?
Dude that sucks and sucks what gopro did against you on their site. I have no problems with my 3yo Karma, just flew it 2 weeks ago np.
My drone is bricked as well. Let me know how to help. I have 4 gopro ameras and have issues with all of their products.
I have the same issue. I turned this on for the first time in months. I am ticked.
Johnny Neumann, same problem here. I also change the drone core, and it didn't work.
Not sure yet if the problem is software update to the controllers or to the drone. But its definitely software!
Last used my Karma in January, 2021. Traveled far out to use it today (September, 2022) and the drone wouldn't connect... in hindsight, I should have checked it before wasting a trip, but I never had a problem with it before. Came back home, just couldn't get it to pair, even after a reset, all the same issues in this video.
What's everyone doing? Are we trying to have them fix it, or do I switch to one of them newer drones?
I was able to use mine on Dec 11, 2021. I just tried to use it and karma won't initialize the stabilizer and won't connect with controller. I tried resetting the controller and updating the controller firmware. I tried unpairing and repairing. Nothing works. The drone also won't turn off without removing the battery.
Am having this same problem!
I got same issue. Greets from Chile
same issue here, i haven't used my karmo drone since my charger had gone broke and not charging the drone for a year, after i bought a new charger then start powering my drone and cotroller, theres a update version on the software which stated on the controller, then after the update the controller is not pairing on the drone anymore..i hope they fix this problem, so many complaints about this issue yet there's no answer from GoPro, by the way im from Philippines.
Roger Navarro, Same problem with me
Any new news on Go Pro Karma because I want to add my name to the list because my drone stopped working as well. Thank you
I cannot pair my go pro karma with the controller
Exactly same problem here, please update us if you get anywhere with it
Same problem it's maddening!
The same problem!
Will have to try mine.
Same thing here. Most expensive paperweight ever.
I have this problem too
I have 3 karmas, I purchased one second hand off of Facebook for parts cuz it had this issue, for the hell of it I contacted GoPro and they replaced the drone core for me without a problem and no receipt. Guess it depends on who you get to talk to in customer service.
That is super awesome for you but incredibly frustrating for everyone else. How can they pick and choose what customers they help when this is such a widespread issue??
I'm the problem that my drone camera is not working properly in the indoors its just out of control when i start my drone camera and its works perfect outside.
So i wanna ask that is there need of special tool for this pl z give my ans bcz i have to use in my job...
Havent used my drone in a couple of years. Just got it out to find this problem and getting no support from GoPro.
Same problem. Hadn’t used since last year. Now won’t pair and camera not initialising.
Anthony Holman
I’m here in Beaumont, Texas
Hello friend Gavin
I have tried your formula to match it and my drone does not turn off after 3 minutes, nor at 4, 5, 30, it does not turn off.
Any solution friend?
Has anyone had the same problem and know why or how to fix it?
Best regards and I hope we can help each other, I haven't been able to fly my drone for a year.
With 505 signatures, I have drafted a formal letter to GoPro, which can be seen here: docs.google.com/document/d/1pHIlKEg5ABmGLxqeLv1xSeekygIrTNq-f3WHscJSeFY/edit?usp=sharing
This weekend I will create an update video in preparation of sending the letter to GoPro. Please expect the new video to be posted on Monday or Tuesday.
I just got mine out after months and i noticed mine did the same thing yours did out in middle of no where. It started up loaded an "update" and then i tried to connect and it wouldnt . Then i noticed my controller had another actual update on the update screen so i did it. After that still no connection. I did all the things the Gopro site said removed the device and then tried to repair it and now it wont see it and i have a limp gimble too. (no pun intended)
Also did you know you could turn and pair the drone/controller without the gimbal?
Yes you can and you can even update that way. I did that before.
Try that.
1st karma I had lost connection just after launch, as it hovered approximately 6 feet off the ground. I had no control of it, none what so ever. It decided to do all little flying on its own. It started inspecting some wires across the street and then the karma went into reverse out of sight at full speed, out into Nantucket Sound off of Dennisport, MA, speed showing 62 MPH, last video shot looked to be approximately 2 miles off the coast. Uploaded the information to go pro, talked to an associate at go pro and he accused me off flying without the gps not being on, he was nasty, to say the lest. He read back to me the data, including where I was. Really buddy? I then asked him how he knew where I was because if I didn't have GPS on, how did he know where I was? He got very angry and then said they would send me another. My second one lasted 2 flights before it committing suicide into a top of a telephone at full speed. I was at least 40 yards away from the pole. Launched and hovering, no fingers on the controller, the karma decided to go inspect the electrical line going from the pole to my neighbors home. The karma went slowly sideways, looking at the wire, stopped, turned to face the pole across the street and go full speed into the top of the pole, absolutely shattering the karma. Here we go again, uploaded the data, made the call, and was berated by the warranty dept, while they did their best to blow me off. And then I asked him if they have an electrical shielding problem... he just blew up and yelled that they'd send me another one, that became a $2800 paperweight with a the extra batteries, air screws, cameras, etc that I bought. This whole situation is a fraud. AND, gopro will not let me log into their sight. YES, PLEASE enroll be into any class action lawsuit
Same problem havent flown my drone in 2 years