Addressing Healthcare Communication Challenges in Disconnected Indigenous Populations

In the June 2024 meeting of the Connected Healthcare Community, we learned about the Alberta Indigenous Virtual Care Clinic (AIVCC), important services the clinic team provides, and how they manage communication challenges with some patients.
Presenter and Clinic manager of the Alberta Indigenous Virtual Care Clinic, Michelle Hoeber, has an extensive background in healthcare program delivery and over a decade of experience in Telehealth and eHealth implementation and management. She is a fountain of knowledge in the frontline realities of remote patient engagement.
Watch the recording to learn effective strategies implemented for improving connectivity, access to care, and attachment for patients experiencing technology limitations and frequent relocation.
You’ll also review solutions to challenges the Indigenous virtual clinic faced. Some of the challenges are a shortage of primary care physicians, mistrust of the healthcare system, and the protection of private information over virtual interactions. Additionally, Michelle explained how she and the clinic team securely send appointment reminders and collect patient data through Brightsquid’s secure online forms service (brightsquid.com/secure-forms/)
There’s a lot to learn in this webinar. To attend future Connected Healthcare Community meetings, register here: attendee.gotowebinar.com/regi...