How to tell if your home thermostat is bad

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  • čas přidán 24. 06. 2019
  • Thermostat not working Honeywell thermostat troubleshooting. How to test a home thermostat for problems if AC or Furnace not turning on. Bypass thermostat with a jumper wire to jump-start your system.
    Disclaimer: I'm not a professional technician, just sharing my personal experience and if you find my video useful, please be careful and perform all repairs at your own risk. Thank you.
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Komentáře • 329

  • @aaronsmith5433
    @aaronsmith5433 Před 2 lety +10

    82°!
    As soon as you said that my father raised up out of his grave screaming , "who touched the thermostat, I told you not to touch the thermostat, what're we rich all of a sudden now!?", reset the thermostat down to 67° & stumbled back to the graveyard mumbling about " kids these days"!

  • @alenajames5309
    @alenajames5309 Před 3 lety +29

    Thank you so much! You turned a miserable day of troubleshooting into a quick fix! Thanks again!

    • @Your-Self
      @Your-Self  Před 3 lety +2

      Glad I could help, and thanks for watching!

  • @LCC28
    @LCC28 Před 3 lety +30

    My son and I used this to troubleshoot my wireless thermostat, I saved hundreds of dollars thank you!!!

    • @Your-Self
      @Your-Self  Před 3 lety +2

      Good to hear it, and thanks for watching!

  • @estherrodriquez4772
    @estherrodriquez4772 Před 3 lety +6

    Outstanding -- solved my problem in the first 10 seconds. The rest of the video was very informative and invaluable. Thank You,
    Kudos to you!!!

  • @KaiNahLyria
    @KaiNahLyria Před 2 lety +10

    Thanks so much! I used a paper clip wrapped in electrical tape as you suggested and determined that my HVAC system works fine and the thermostat is dead. I'll replace the thermostat myself. You saved me an expensive service trip!

  • @cbro777
    @cbro777 Před 2 lety +3

    My suspicions were correct and your quick test confirmed it. Thank you.

  • @edzimmerman5591
    @edzimmerman5591 Před 2 lety +4

    A really great video that made a potentially complicated problem very easy to resolve!
    Thanks

  • @katz734
    @katz734 Před měsícem +2

    Omgosh it worked. My ac turned back on. I now know it’s the cover and not the unit. It still just gives me the inside temp and not the setting temp. I was a little worried it now won’t turn off. I don’t want it constantly running. But it did shut off at 76*. I can do that till my new cover comes. 😊 Thank you! Your channel was the only one I found that really helped me out.

  • @slay_seven
    @slay_seven Před 2 lety +3

    Thank you for the video, we bypassed troubleshooting and just changed thermostat and AC started working !!!

  • @elishahunt
    @elishahunt Před 2 lety +2

    ordered a new thermostat today bc of this video, thank you my man

  • @3buzybeez
    @3buzybeez Před 4 lety +5

    This video was the absolute BEST! if it was my thermostat that was causing my a/c to not work, Id be very bummed paying some electrician couple hundred dollars to change my thermostat. This video provided all the info I needed. Brilliant suggesting just trying the fan cause I have one of those programmable units that takes a degree to figure whether the problem is the unit or my inability to get the "wake, daytime, night, start, finish, Mon-Sun" all or even partially correct. Noting 24 volt shock is nothing helped, so you do not have to figure where the hell on your fuse box is the thermostat breaker. The paperclip tool is ingenious, and lastly suggesting buying the same unit (I didn't want the program nonsense), but to skip all the rewiring was a tip I couldn't turn down. THX!!!

    • @Your-Self
      @Your-Self  Před 4 lety

      Glad you found the video helpful, and thanks for the detailed comment :)

  • @rachelmcgowan384
    @rachelmcgowan384 Před 7 měsíci +2

    you are the only video I found so far that mentioned that the front of the thermostat may just be bad. I have a blank front case but power comes through back plate.

  • @H.pylori
    @H.pylori Před rokem +2

    Another very well done video. I now know so much more about that thermostat. Thank you. Thumbs up!

  • @winstonchaychel
    @winstonchaychel Před 3 lety +4

    Thank you, this is SO helpful! Just had our furnace serviced twice in four months and now I think it's a bad thermostat.
    Also, love the Swedish accent!!! 💜

    • @Your-Self
      @Your-Self  Před 3 lety

      Great to hear it, and thanks for watching!

  • @rebeherdez6515
    @rebeherdez6515 Před 3 lety +4

    Thank you for the GREAT INFO! i just paid $110 to an hvac guy who said your thermostat doesn't work. He did nothing to fix it. I jumped on YT saw your explanation about the batteries and the C port, put in new batteries and fixed the problem! I wish I had seen your video 1 day before. Thank you!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    • @Your-Self
      @Your-Self  Před 3 lety +1

      Too bad the HVAC tech couldn't tell you to change the batteries, but I'm glad you fixed it yourself!

    • @HsingSun
      @HsingSun Před 2 lety

      If that AC guy told you just to change the battery, he couldn't make $110.

  • @angelrenee3333
    @angelrenee3333 Před 2 lety +19

    This was so helpful in revealing that our thermostat was indeed working right. We ended up after a couple videos like this saving a lot of $$$ on a big costly repair by having a better idea what was wrong with our HVAC. It ended up being a blower motor. We are very grateful. Still a big repair but saved a ton. Thank you.

    • @Your-Self
      @Your-Self  Před 2 lety +2

      Glad it was helpful!

    • @johnnovak8356
      @johnnovak8356 Před rokem +1

      Thank you for showing how to easily change batteries.

    • @jollyscaria1922
      @jollyscaria1922 Před 9 měsíci

      Vrey goos welxome shwring gues all thanktou gues all frineds wwlcome ....

  • @marticasvlogs4487
    @marticasvlogs4487 Před 2 lety +2

    Thank you very much for teaching us to know if it is the thermostat that is bad or if it is another problem with the system.

  • @marticasvlogs4487
    @marticasvlogs4487 Před 2 lety +1

    I am very happy that I found the problem and solved it thanks to your video!

  • @gregblack2628
    @gregblack2628 Před 3 lety +2

    Thanks‼️used the jumper wire replaced the thermostat back in business

  • @melissaconnor3729
    @melissaconnor3729 Před rokem +1

    Thank you! This video helped me figure out the problem and fix it in minutes.

  • @SkittleEagle
    @SkittleEagle Před 4 lety +4

    Thank you much. Cant believe this worked.
    I had just recently gotten my AC replaced. With a one year old used one and kept the same 1855 thermostat in my old house. I took off the cover and it did not work. Went to panel on the unit and tried again. This time it worked. So after looking around a bit more I looked into my drain line since they installed a overflow kill switch. My drain outside had gotten clogged up. Unclogged it and turned on right away. Thank you for this video.👍👍👍👍👍👍👍👍

    • @Your-Self
      @Your-Self  Před 4 lety +1

      Good detective work! Thanks for watching.

  • @rolandorodriguez9821
    @rolandorodriguez9821 Před 11 měsíci +1

    Very helpful. You make it easy to understand

  • @toukaK
    @toukaK Před 2 lety +1

    thank you for making and sharing this video! it's extremely helpful!

  • @Failureisnotanoptionever
    @Failureisnotanoptionever Před 3 lety +1

    What a blessing... this video!

  • @arymonem
    @arymonem Před 4 lety +6

    Nice explanation! Thanks

  • @mohammadfahimnaimi4222
    @mohammadfahimnaimi4222 Před 2 lety +1

    I really appreciate For the video, saved me a lot of money, god bless you.

  • @darrienbelton3862
    @darrienbelton3862 Před 2 měsíci +1

    Omg thank you for ur video!!!! Saved me a lot of trouble!!!! 🙏🏽🙏🏽🙏🏽

  • @lisahorne2692
    @lisahorne2692 Před 2 lety +1

    This helped me a lot. Thank you

  • @user-xb6xu3sd6v
    @user-xb6xu3sd6v Před 2 lety +2

    You're amazing
    Life saver
    Thank you ❤️ 👍👍👍

  • @benchesoftreblecarolyn9147

    Fantastic! Thanks 😁. And I love your voice 💜

  • @Bullybeef972
    @Bullybeef972 Před 10 měsíci +1

    thanks so much, now I have to replace my thermostat :). Subscribed!

  • @jsmith5764
    @jsmith5764 Před rokem +1

    Very well done video. Thank you

  • @juvenaldominguez7022
    @juvenaldominguez7022 Před 4 lety +2

    You're the best thanks.

  • @debrasmith6747
    @debrasmith6747 Před rokem +2

    I have that same thermostat Honeywell and my unit was not getting cold barely blowing , I looked up videos and found u first, I listen than I changed my batteries 🪫 now my house is cooling good. Thanks 🙏🏾

  • @elisabethellis8851
    @elisabethellis8851 Před 4 lety +3

    Thanks for sharing that tip! . Bad at trouble shooting skills on my side

  • @xx-nr6lu
    @xx-nr6lu Před 4 lety +1

    Excellent!!!
    Thanks!🙏👍

  • @gregskuza7166
    @gregskuza7166 Před 3 lety +43

    75 thumbs down came from the electricians loosing money because of this awesome video!

  • @ananevarez1724
    @ananevarez1724 Před 2 lety +1

    This was very helpful

  • @connorleipelt7724
    @connorleipelt7724 Před 4 lety +2

    This worked, wire to R and G and the fan turned on. Bad thermostat. Going to buy a new one. Thank you!

    • @Your-Self
      @Your-Self  Před 4 lety

      Great, thanks for watching!

    • @Your-Self
      @Your-Self  Před 4 lety

      @Alam Vai typically, R - power, G - fan, C - common, W - heat, Y - cooling

    • @3buzybeez
      @3buzybeez Před 4 lety

      Agreed!

  • @polishmamacooks1019
    @polishmamacooks1019 Před 3 lety +3

    My thermostat, does not turn off the system at all. It was on for few hours, I turn the fan from auto to on and if finally stopped blowing cold air. Everything that you say was very helpful. Thank you.

  • @dscorca
    @dscorca Před 2 lety +1

    Thanks, so helpful.

  • @trueforum378
    @trueforum378 Před 3 lety +1

    Great explanation

  • @justanotheramerican8394
    @justanotheramerican8394 Před 2 lety +1

    Thanks man! This worked for me

  • @MrNouhshishani
    @MrNouhshishani Před 2 lety +1

    Best video ever.

  • @lewisgraham4239
    @lewisgraham4239 Před 3 měsíci +1

    thank you man!!

  • @ixcancel
    @ixcancel Před 4 lety +1

    Great Video

  • @theresagray5194
    @theresagray5194 Před 4 lety +1

    I have the same problem thank you very much

  • @mrs.kendramalone118
    @mrs.kendramalone118 Před 11 měsíci +1

    Thank u so much!

  • @LS-vf3qq
    @LS-vf3qq Před 3 lety +1

    Thanks. Help me alot..

    • @Your-Self
      @Your-Self  Před 3 lety

      Glad to hear that, and thanks for watching!

  • @enriquegomez-rojas4040
    @enriquegomez-rojas4040 Před 4 lety +2

    Very good video

  • @trueforum378
    @trueforum378 Před 3 lety +1

    Mr. YourSelf: Thank you very much for your great videos! can you please make short video on outdoor unit short cycles reasons?. Thanks

    • @Your-Self
      @Your-Self  Před 3 lety

      Here are a few reasons that the outdoor condenser unit is short cycling:
      Weak batteries in the Thermostat.
      Loose wires at the Thermostat, Air-Handler/Furnace, or Condenser.
      Clogged air filter or the outdoor condenser unit.
      The Contactor going bad.
      The Capacitor going bad.
      The outdoor Fan going bad.
      The Over-Flow Switch is full of condensate water and tripping.
      Refrigerant leak, low Freon, iced up tubes, clogged metering device, bad compressor... the last line is a major problem for which you need to call a tech.

  • @purpledancer4914
    @purpledancer4914 Před 4 lety +17

    Now that was good. I'd never do it, but it was good!

  • @jatx2010
    @jatx2010 Před 3 lety +1

    Saved me. Thanks

  • @Shangootiki
    @Shangootiki Před 3 lety +1

    Thanks a ton!

  • @lusrodriguez8769
    @lusrodriguez8769 Před 2 lety +1

    thank you nice and easy

  • @The1stbornsonvirgo
    @The1stbornsonvirgo Před 4 lety +2

    Thank you.

  • @armiebalboa
    @armiebalboa Před 4 lety +1

    It worked 😊 thanks!

    • @Your-Self
      @Your-Self  Před 4 lety

      Thanks for watching!

    • @armiebalboa
      @armiebalboa Před 4 lety

      YourSelf I need to replace my thermostat but I cannot find the exact same model that you have. Is there anything that you can recommend?

    • @Your-Self
      @Your-Self  Před 4 lety

      Find something within your budget, and if you don't use the "scheduling feature," get the cheapest model.

  • @maggylevesque-lavoie7273

    Wonderful QUIET !

  • @andrewwong3565
    @andrewwong3565 Před 3 lety

    Great video👍thanks

    • @Your-Self
      @Your-Self  Před 3 lety

      Thank you too!

    • @andrewwong3565
      @andrewwong3565 Před 3 lety

      I was wondering if you can help me out. I have a Lennox pulse heater about 15 to 21 years old. It might a pulse 21. I can’t find the filter on the furnace. The only filter I find is the vents upstairs. Is that it.

    • @Your-Self
      @Your-Self  Před 3 lety

      The filter is usually located around the furnace, but I'm not sure exactly where on the Lennox Pulse, sorry.

    • @andrewwong3565
      @andrewwong3565 Před 3 lety

      @@Your-Self thanks

  • @mk-jl3zd
    @mk-jl3zd Před 11 měsíci +1

    Thanks

  • @zackstanton4654
    @zackstanton4654 Před 4 lety

    Thanks for your help. I have a single pole thermostat going to wall heater. I have replaced the thermostat two weeks ago and now it will not operate the heater. If I remove thermostat and cross wires the furnace kicks on so nothing wrong with furnace. This is the second time I've replaced the thermostat in 2 years. Do you know what I'm doig wrong? Thanks in advance.

  • @Hi-Tech-Ray
    @Hi-Tech-Ray Před 2 lety

    @YourSelf I have experienced some Honeywell thermostats which partially works and doesn't! Some will work only in the cooling section know as the RC. RC will make contact with both G (Fan) and Y (compressor) not in the heat mode between R & W for heat Or Vice versa!

  • @desiraedoingthemost5339
    @desiraedoingthemost5339 Před 2 lety +3

    The fan comes on but the rest of the thermostat will not work. We replaced the thermostat and used wire strippers to expose a fresh set of wires. Even with the new thermostat, the fan comes on but the rest of the thermostat will not work. Do you know what the issue could be? Thanks for sharing!

  • @djroks6325
    @djroks6325 Před 4 lety +1

    I have a green wire in W and a red wire in Rc... I've had an electrician come out and fix it but its usually stopped working after about a week.

  • @debrasmith6747
    @debrasmith6747 Před rokem +1

    Good stuff

  • @HsingSun
    @HsingSun Před 2 lety

    Thank you for your video. You have mention about C terminal and batteries.
    Question 1: Without batteries, I wouldn't able to see the temperature numbers. Is it a good idea for everyone?
    Question 2: With the batteries and C terminal, can I have both of these items?

    • @Your-Self
      @Your-Self  Před 2 lety

      You need either batteries or the C terminal connected for the thermostat to work at all. But it's best to have both in case of a power failure, so you don't lose your programmable thermostat settings.

  • @murdamuzikmayhem4972
    @murdamuzikmayhem4972 Před 2 lety

    We have the same Honeywell thermostat, ours only show inside temp, nothing else and it doesn't respond to any button presses anymore. We checked the breaker but that's not the issue.

  • @HsingSun
    @HsingSun Před 2 lety +2

    Thank you very much for your video. For the cooling setting, my ac system keeps running and cannot be turned-off. What cause these problem?

    • @Your-Self
      @Your-Self  Před 2 lety

      If your AC keeps blowing air and actually is cooling, the condenser contactor could be stuck closed (welded). Research AC CONTACTOR.

  • @AngelGuerratherealme
    @AngelGuerratherealme Před 3 lety +1

    Is it safe switching to on.

  • @TheDylonias
    @TheDylonias Před 4 lety +1

    My problem is my thermostat is directly across from my inside unit I also have the outside AC fan but the problem is when I plug in the unit across from the thermostat it stays on whether or not I flip switches off on the thermostat how do I fix that

  • @ranbirgill7022
    @ranbirgill7022 Před 2 lety

    Great Job,but I changed the battery of thermostat but it still blank no works.

  • @drepop803
    @drepop803 Před 3 lety +1

    When I press the arrow, nothing happens anymore. Only when I hit "set" I can change temps. Also it's ignoring any set temps and is cooling for hours without stopping.

  • @itscarlosg233
    @itscarlosg233 Před 2 lety +2

    I have the same thermostat :)

  • @christinarivera2054
    @christinarivera2054 Před 3 lety +1

    But what happens after clicking hold and everything looks fine but it decides to go back. Like I want mine to be at 70 and I do as you instruct but after a few seconds, it goes back to 84. And it keeps climbing up. Help?

  • @3613jeremy
    @3613jeremy Před rokem +1

    I definitely agree these are safe ways of testing a thermostat but honestly I would change batteries 1st if no change then I'd buy a cheap $15 dollar thermostat and see if it makes a difference because having a back up never hurts. But all this does is remove the thermostat from being a problem most of the time it's a broken or loose wire, blown fuse, or another cheap easy to fix part the expensive part of heating and cooling always comes down to labor cost and usually doubled hourly rate for emergency calls

  • @Moke_one_kanobi
    @Moke_one_kanobi Před 2 lety

    Welome to CZcams G

  • @Earlvis
    @Earlvis Před rokem +4

    If it says Honeywell on it, it’s bad.

  • @WV591
    @WV591 Před 4 lety +1

    Good job. tu

  • @AMomsLife316
    @AMomsLife316 Před rokem

    What does it mean if the "set to" temp and "heat on" is crazily blinking? It doesn't do that when it's over on cool..? It's a weird blinking and the "set to" temp is also blinking the temp up and down by a degree or two. It does take batteries, but there were no batteries when we bought the home a year and half ago. It's hardwired. Can you help? Is it the thermostat or something else? Thank you!

  • @zoot21suit
    @zoot21suit Před 2 lety

    Mine was the clicking noise from the reverse valve. Honeywell is doesn't like colmens hvac.

  • @leocurry9563
    @leocurry9563 Před 5 měsíci

    I have a Honeywell RLV430 for an electric baseboard heater in my bathroom. It says 32 deg but backwards on the screen. Doesn’t take batteries, tried everything but it just won’t come on. Starting to think my thermostat is bad. Any suggestions. Also will not reset

  • @Podcastforthewin
    @Podcastforthewin Před 4 lety

    Gas company came over and checked the furnace, and glass it’s working great. But I can’t get the heat to reach the set temp, it seems to be stuck between 17-19 degrees Celsius.

    • @Your-Self
      @Your-Self  Před 4 lety

      If your furnace continuously runs, maybe the duct in the attic or basement is torn/damaged or partially disconnected so you are losing some warm air to outside. What is your thermostat is set to, and what is the temperature outside?

    • @Podcastforthewin
      @Podcastforthewin Před 4 lety

      YourSelf it’s currently -18. It seems to work fine until it gets cold out, and than it won’t reach any higher. Maybe I should check the venting.. thanks

  • @MsGreenInspector
    @MsGreenInspector Před 3 lety +1

    Heat in one zone on boiler won’t shut off with thermostat

  • @kateisnotgreat34
    @kateisnotgreat34 Před 4 lety +2

    hi! Idk if you'll see this but my thermostat just won't turn off, It's been on off for ten minutes now, but air is still coming out, if anyone has any advice that would be wonderful, thank you.

  • @laylaismail6149
    @laylaismail6149 Před rokem

    Thanks for the great video! Question for u. Our thermostat Keeps turning the fan on and off as we usually keep it on auto. The furnace downstairs seems to be working as we are able to turn the heat on/off however the fan keeps turning on then a few mins later back off. We put new batteries that doesn't seem to be the issue. We removed the thermostat off the wall completely and it is still clicking itself on and off. Is that a thermostat issue or a wire issue?

    • @Your-Self
      @Your-Self  Před rokem

      If you have a single thermostat and removed it completely from the wall, this could be a wiring problem or computer board in your Furnace/Air Handler problem.
      If you removed just the face plate from the thermostat, the problem could be with the back plate.

  • @immortalmonsterhybrid975

    I have one wire going to rc and no c wire connected. How do i proceed instead.
    My issue is it kept turning back on with or without the face of thermostat without staying off.

  • @Deteroblix
    @Deteroblix Před 3 lety +2

    Great video. Question: I put in fresh batteries. But the heat furnace does not go on when Thermostat is on "Auto" and I up the temp above room temp. But when I put Thermostat on 'Manual Fan", the fan turns on. But it only circulates air, not heated air. Do you think it's my Thermostat or the furnace?

  • @kimbelanger1113
    @kimbelanger1113 Před 4 lety +5

    When I turn on cold the inside temp appears on left side of thermostat and nothing happens. I turn on heat and heat works. Why no cold?

    • @KMHrock89
      @KMHrock89 Před 4 lety +1

      (Not an expert) make sure there is a jumper between R and Rc.

  • @yahairacorea1915
    @yahairacorea1915 Před 2 lety

    Hello where can i fine that exact thermostat please

  • @paulacash6044
    @paulacash6044 Před 3 lety

    My thermostat will black out & sometimes will not reach temp set for heat. Have had no problems with air.

  • @smiley6173
    @smiley6173 Před 4 lety +3

    Thank you for sharing vid, I did just that changed batteries. But what is strange heats on all day and turns down at night. Question, on the back shows Electric or Heat Pump....or Gas or Oil? Mine is in Gas

  • @philantemalone9675
    @philantemalone9675 Před 2 lety

    Mine is only hooked up on two terminals

  • @jhensinethomas7110
    @jhensinethomas7110 Před rokem

    How do I change from Celsius to Fahrenheit it’s stuck idk how to go back

  • @ginom8450
    @ginom8450 Před 3 lety

    I just tried and it appears that my batteries I had replaced were still not good. Just put new ones and it seems to work. If it does got ripped off by ac company

  • @jeffalexander1965
    @jeffalexander1965 Před 2 lety

    What if the thumastat says change the ball ?

  • @Floridaburg-
    @Floridaburg- Před rokem

    So I have the exact same unit and I set mine to 77, my air has been running for 40min now and it’s been 77 almost the whole time and it won’t shut off

  • @BDAWG1700
    @BDAWG1700 Před 3 lety +1

    Good video helped me troubleshoot down to what the cause of my problem was. It was a 15 amp fuse on my furnace on and off switch it was blown.

    • @Your-Self
      @Your-Self  Před 3 lety +1

      Glad it was helpful, and thanks for watching!

  • @shihanrehman
    @shihanrehman Před 3 lety +1

    Hello. My A/C works fine, however, when the set temperature is reached, the compressor and fan don't turn off together. Only the compressor turns off, and the fan blows continuously, and I have it set to AUTO. When the temperature goes back up again, the compressor turns on. But fan is running 24/7. Could this be a thermostat to relay issue?

    • @Your-Self
      @Your-Self  Před 3 lety +3

      The thermostat switch from AUTO to ON could be stuck internally, so the thermostat needs to be replaced (try wiggling the switch back in forth vigorously to unstick it first).
      Or it could be a wiring issue. If the wire from the G terminal is touching the wire from the R terminal, the fan will continuously run. These wires without the insulation could touch inside the thermostat, inside the wall, or inside the Air-handler/Furnace.

  • @kathleenvarey6656
    @kathleenvarey6656 Před 2 lety

    Our furnace wasn’t coming on. Thermostat had no led readings on it, pulled the cover off and replaced aaa batteries. Still no led readings so removed batteries and they were very hot! Not sure if thermostat needs to be replaced, any thoughts?

    • @Your-Self
      @Your-Self  Před 2 lety

      Did you put batteries in with the correct polarity?
      I'd take the cover off again and experiment with batteries. The LED screen should light up in your hands, even before you put it back on the wall. If the LED is dead, try other batteries. Otherwise, the thermostat is bad.

  • @philwarren3581
    @philwarren3581 Před 4 lety +1

    I have almost the same thermostat just not programmable. The temp reads 76 when off. If I turn on and set lower than temp reading it will shoot up to 81 degrees even while blowing cool air. The light on the thermostat will also flash on several times while running, not cycling on and off. Please advise.

    • @Your-Self
      @Your-Self  Před 4 lety

      This is definitely weird. What's behind the wall where the thermostat is attached to? Maybe washer/dryer running at the same time, warming up the wall? Maybe the wires are crossed and AC is running together with furnace/heater? Maybe the thermostat is simply bad... hard to say without being there to investigate.