Top 20 Must-Know Call Center Terms for Newbies in the BPO Industry | Metacom Careers

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  • čas přidán 26. 10. 2023
  • Are you new to Call Center Industry? Then, you've come to the right place. In this video, we'll be breaking down the top 20 must-know call center terms that every newbie should know.
    Are you interested in becoming a part of the BPO world? Metacom is waiting for you, just click the link below to apply!
    bit.ly/metacom-youtube
    bit.ly/metacom-youtube
    bit.ly/metacom-youtube
    You may also check out our other videos;
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    We are hiring for all of these accounts / lines of businesses in the Philippines:
    - Call Captioning Account (Baguio City)
    - Home Security Account (Baguio City)
    - Educational Loans Account (Baguio City)
    - Radio Streaming Account (North EDSA)
    - Telco Account (North EDSA)
    - Healthcare Account (Alabang)
    - Insurance Account (Alabang)
    - Back Office Brokerage Account (Alabang)
    - Airline Reservations Account (Eastwood)
    - Outbound Sales Account (Eastwood)
    - Fraud Account (Tiendesitas)
    - Travel Account (Tiendesitas)
    - Telco Account (Tiendesitas)
    - Financial Account (Tiendesitas)
    - Telco Account (Antipolo)
    - Language Account (Antipolo)
    - Cable Satellite Account (Antipolo)
    - Student Loans (Ortigas)
    - Online Food Delivery Account (Ortigas)
    - Financial Account (Ortigas)
    - Telco Account (Mandaluyong)
    - Financial Account (Makati)
    - Corporate Travel Account (Makati)
    - Call Captioning Account (Makati)
    - Telco Account(McKinley Hill)
    - Financial Banking (Pasay)
    - Telco Account (Pasay)
    - Telecommunications Account (Cavite)
    - Travel Account (Bacolod)
    - Travel and Hotel Account (Bacolod)
    - Travel Account (Cebu City)
    - Corporate Travel Account (Cebu City)
    - Banking Account (Cebu City)
    - Telco Account (Cebu City)
    - Healthcare Account ( Cebu City)
    - Global Home Security Account (Cebu City)
    - Tech and CSR Account (Davao)
    - Billing Account (Alabang)
    - Technical Support Account (Ortigas)
    Basic qualifications require candidates to have the following:
    1. Candidate must be at least 18 years of age
    2. Must have at least a High School Diploma
    3. Basic computer navigation skills
    4. Candidate must have good English communication skills
    Interested applicants may fill out our online application here:
    bit.ly/metacom-youtube
    bit.ly/metacom-youtube
    bit.ly/metacom-youtube
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Komentáře • 37

  • @MetacomCareers
    @MetacomCareers  Před 8 měsíci +9

    Are you interested in becoming a part of the BPO world? Metacom is waiting for you, just click the link below to apply!
    bit.ly/metacom-youtube

    • @sunshinealarcon932
      @sunshinealarcon932 Před 8 dny

      Don't you have any branch around Bicol po na pwedeng applayan? Like Legazpi or Naga?

  • @Eijikikumaru17
    @Eijikikumaru17 Před 7 měsíci

    Eto ang hinahanap ko grabe naliwanagan ako nang sobra❤

  • @canillojessiejamesd.1063
    @canillojessiejamesd.1063 Před 4 měsíci +1

    Watching for more information.Starting in Monday 🎉

  • @edmonsantos8042
    @edmonsantos8042 Před 8 měsíci

    thank you for this... as i plan to shift career, i think i need this.

  • @Ihatethatiloveu
    @Ihatethatiloveu Před 7 měsíci

    Pina follow ko to na channel dahil kay Kuya reneboy... Thank u sa tips 😊

  • @grezelsomido2086
    @grezelsomido2086 Před měsícem

    ang linaw ng explanations . .

  • @mangyaojackietv7644
    @mangyaojackietv7644 Před 8 měsíci

    Soon sir I will apply after buying pc😊😊

  • @rampagetv5845
    @rampagetv5845 Před 5 měsíci

    Ako technic ko bago mag acw tatapusin ko talaga ticket ko 2 hold pwede na ako tapos na ticket pinipilit ko talaga sa concern namain habang kausap si client nag take notes na ako para may documentation na ako pag titicket kuna after call okay na ako

  • @paulumban3095
    @paulumban3095 Před 8 měsíci

    I'm planning to apply, I don't have experience on BPO and if you have a partners BPO company that can be appointed near Alabang Northgate.

  • @Bajee1717
    @Bajee1717 Před 8 měsíci +2

    Iba na pp ang training today.. Blended approach na po sila.. Kame nga 2nd week pa lang sa training, nakareceive na kame ng actual call from customer

    • @MetacomCareers
      @MetacomCareers  Před 8 měsíci

      Some BPO companies still provide training for their new employees over a period of 2 to 3 months.

  • @Christian_Abid
    @Christian_Abid Před 3 měsíci

    8 over 10

  • @rhoydvchannel295
    @rhoydvchannel295 Před 4 měsíci +2

    Ask ko lang during training ba paid na??

  • @Eijikikumaru17
    @Eijikikumaru17 Před 7 měsíci

    ❤❤❤

  • @boggynut5827
    @boggynut5827 Před měsícem

    Pano po pag na wrong spell pangalan ni customer na naipasa?

  • @modernartist4702
    @modernartist4702 Před měsícem

    Yung no.9 which is huddle. parang dyan din nangyayari yung nagkaka developan ang TL at agent 🤭🤭

  • @chelonashrabaya
    @chelonashrabaya Před 7 měsíci

    hello i send my Cv or resume on your link that provided on this Video . 😊

  • @bluee8415
    @bluee8415 Před 6 měsíci

    Where are you located?

  • @munryan5610
    @munryan5610 Před 8 měsíci +2

    Bakit parang bagay kayong dalawa😁

  • @jeschantamparong9184
    @jeschantamparong9184 Před 8 měsíci

    Lets go lets goo🎉 happy halloween mga ka industry

  • @user-cf4qy5lm6p
    @user-cf4qy5lm6p Před 8 měsíci

    kasama po ba yan sa tinuturo sa training? or dapat alam mo na before entering sa BPO?

    • @MetacomCareers
      @MetacomCareers  Před 8 měsíci +1

      Yes, it's still included in the training period.

  • @mickeyday10
    @mickeyday10 Před 2 měsíci

    Planning to apply po kaso wla ako experience.

    • @MetacomCareers
      @MetacomCareers  Před 2 měsíci +1

      Applicants with no prior BPO experience are welcome here at Metacom. To apply, you may fill out our online application here:
      tinyurl.com/52epbn85

  • @user-lx8sj6zc4r
    @user-lx8sj6zc4r Před 4 měsíci

    Hai mam I am Beverly Ramos I am High school graduate and welling to learned for the job

  • @clarkkent1922
    @clarkkent1922 Před 8 měsíci +1

    ok lang po mag apply 47 years old?

    • @MetacomCareers
      @MetacomCareers  Před 8 měsíci

      Yes, you can still apply just click this link to proceed bit.ly/metacom-youtube

  • @davidwayneherrera4267
    @davidwayneherrera4267 Před 3 měsíci

    Mababait naman customer. May issue lang talaga sila. Remember lang na hinde sila galit sayo. Dun sa service sila bad trip so ayusin mo then acknowledge them .. bwaaalaaaah May Promoter kna.

  • @Thesoulreaper666
    @Thesoulreaper666 Před 8 měsíci

    I'm scared to apply cuz i failed before huhu

    • @MetacomCareers
      @MetacomCareers  Před 8 měsíci

      Just keep on practicing and you'll get there ❤

    • @UnicaHija13
      @UnicaHija13 Před 7 měsíci +3

      Failure is not the reason for u to stop, but think of it that the company who rejected you is not the best company for u yet. Always look on a positive side in every rejections. Take note of the reasons why they fail u, then improve yourself on that part. Watch more BPO/Call Center vlog related for u to learn more. 😊😊😊
      I've been in BPO industry for 2 months now, I was the lowest calls before, but I didn't give up, I can proudly say now that I am now belong to those top callers in our team and I was awarded last October as one of the top agent. Keep on believe and keep on encouraging yourself. 😊

    • @MetacomCareers
      @MetacomCareers  Před 7 měsíci

      @@UnicaHija13 Thank you so much for your kind words ❤

    • @ryanhimura1687
      @ryanhimura1687 Před 5 měsíci

      Ako din nag failed before sa mismong training na for a month,after 4 years nag apply nag failed ulit,Yung Isang call center company nagkulang Ako 1 point lang sa assestment kaya di nakapasa,ngayon binabawal nako mag apply pang gabi ng mga magulang ko for some reason

  • @lusciouskollektibles8663
    @lusciouskollektibles8663 Před 6 měsíci

    All BPOs are call centers. Philippino logic. Lol.