@@ndssguy going to Blockbusters, getting your movie, pizza, candy, and popcorn. Go all the way home, get comfortable, just to rewind the movie first? I will pass.
Greg Delia- Well the car was a gift from his parents you see, and one day Johnny went to Dad and said, "Hey I need a cat converter for my car." to which his Dad said, " Go get a job and buy it yourself." So here's Johnny working at Micky D's.
joe Costello heres an interesting fact Greg Delia.... Min. Wage $1.60 in 1972 $2,726 new 1969 camaro base model Min. wage $7.25 in 2017 $26,305 new 2017 camaro base model Currently a 353.125% increase in wage from 1972 to 2017 864.96698459281% in cost of base model camaro from 1969 to current 15.44 should be minimum wage to keep up with increase of camaro humm...
d8154 That's a HUGE disparity! Here in Arizona voters passed a minimum wage increase that from today $10 to $12 by 2020. Already many businesses are increasing their prices stating that the minimum wage even at $10 is too much. I personally thing businesses have gotten greedier over the years.
How did they have videos? What kind of machine did they use? Wasn't this pre-VCR? I was in school in the 70s and they were still using movie projectors and film reels.
im so fucking confused i watched this video before and i see that i liked this comment and it makes no sense why did my past self like it. where is that quote from am i going insane
This is the most accurate training video I've ever watched. Whining customers? Check. Kid who doesn't want to be there? Check. Actual problems that you encounter in food service? Check.
Courtesy is what makes it all run smoothly. Smiles are contagious too. After a while, you find it's easier to smile than not to smile. You've discovered how good you feel when you discover how good you make others feel.
The most amazing thing is that kid is now in his 60s, easily. That's kinda wild to think that. Most of the older people n this video are either dead or in a nursing home.
I like how he called his four year old Camaro "an old car." But he did only have a two-barrel carburetor. At least if it was a small-block V8 he could theoretically upgrade the manifold and put a four-barrel in.
@@georgeprendergast8305Yeah and? I see White, Black, Asian, Hispanic, Native, and other kids still drive heavily modded cars or nice cars to school in today's Middle America. Why do people like need to bring in race into this?
This is actually a pretty good video for the fast food industry. Being courteous goes a long way when you are working fast food and in life in general really.
But that better attitude in most cases doesn't have to mean that you are grinning from ear to ear 24/7... Who does that, anyway? The Joker? Its almost like a backhanded insult to many mistreated workers as it is...
LisaAnn915 RADIO SHACK store at 4:57! Now we know why they finally went out of business. I'm actually surprised that some franchisee allowed them to use their store because it was instantly recognizable to me!
I really have to admit that in all the years I've been going to McDonald's, I've never seen an employee with a bad attitude. They are ALWAYS friendly and polite and seem to want to go the extra mile. By far they are the best with their service overall.
That theme song really tears me up inside. "The greatest gift you can give to your brother is a smile". Man, if we could just realize this along with courtesy then we could sell hamburgers and fries all across the world.
@@Nakhla_Dog he's referring to a specific group that points the finger at everything calling it sexist, the sheep being programmed by the sick society they live in
Man, this is a legit training video. If you have a few asshole customers, it's the customers. If you have a bunch of asshole customers, it's the workers. Plus if everyone tries to be a little nicer, it would make the majority of people be a little nicer
I worked at McD's 30 years ago and I remember hearing that. I still have the hat I wore back then - a paper one like in the video - and one of the old uniform shirts. lol
4:26 Instead of using a giant paper catalog, it would have been much more efficient if this young man had simply used his hand-held mobile device to google which distributor his car needed.
MrSmmou812 I thought the same thing. Minimum wage 1972 was $1.65. 1968 cam new off the lot was 2800 starting package, let's nock that down to 1400 with depreciation, could be less or more. That's 848 hours of labor (before taxes) to buy in cash without financing. Today, buying the CHEAPEST CAR (hyundai accent) and that's not even in the same realm as a camarro or stang, it'd be a 7400 car or about 925 hours at $8 an hour. So....yeah, the kid in the video could have theoretically bought a car that cheap with a shit job at mcdonalds and was restoring it. But kid today couldn't get the same kind of car for anywhere close to that (and good luck repairing it, they aren't making cars for gear heads anymore).
My father and his 3 brothers were able to buy homes by the age of 25. In the city of miami, at median wage, you will be saving for at least 15 years for a down payment with current market trends. 15 FUCKING YEARS. So after college (assuming no debt from that) you might ow be able to buy a house in Miami by the age of 37! woo hoo...... Seriously, fuck the system.
Heres the thing tho, with the customer waiting while you smile and talk to them, they just get angry like "IM HUNGRYYY COMEONNNNNNN" and your there like ":) yes sir yes "
Pretty accurate. In 1976 I wore a dark blue skirt, white pressed blouse with blue matching neck tie decoration under my collar. White nurses shoes with panty hose. I loved that first job and yes I remember the training videos we were made to watch. Had to know math. No computers to tell you how much change to count back to the customers. That would eliminate most behind the counters today.
That little kid in todays time if he was like “I want a cheeseburger” employee: ... His mom: *TURNS INTO KAREN AND FILMS VERTICALLY AND SENDS TO INSIDE EDITION AND THREATENS TO SUES COMAPNY*
I mean honestly this video is very true. I worked at mcdonalds starting when I was 17 and hated my job for the first few months and was one of the worst workers there. After a while I learned that if you try your best at your job you can take pride and satisfaction in a job well done, and I enjoyed my job much more after that. I don't really miss working there but I learned alot of important lessons about work ethic and stuff.
+Doug Thompson - Because notice that here there's no one over 25 working behind the counter, this was not a full time job back then and people did not look upon these jobs as careers and the main source of income for their families or themselves. That's all changed now.
The thing is, as cheesy and dated as this video is, it really focuses on training the one thing that actually really truly does make a difference--not just in customer service situations but in most life situations. It seems silly but, I really feel like so much of this video is true if we could just get over the saccharine quality and our own cynicism.
Proves courtesy is one thing dead among Millennials and the IT generation. The manager's delineation of courtesy was welcome, and glaring in its absence these days.
If any young employee focused on the things shown and taught in this video, that person would go far in work and life. Whoever put this together did a great job - and McDonalds was pushing some good values.
@Stephen Anthony America is still great. You probably spend too much time watching TV or reading the Internet. Most of America is still decent. Trust me.
@Stephen Anthony I know, and I understand where yer comin' from.. but I still have faith. Life has a way of kickin' young punks in the ass sooner or later. Let's keep the faith.
Wow it must've sucked ordering back then. Customer: "hey I didn't order nuggets." Employee: "that sounds to me like a whole lotta not my fucking problem". (Lights up cigarette)
I agree with this video! I also think that the customers should be courteous too, no matter what kind of day they've had. Whenever I want to get a meal I always greet the clerk first with "Good Morning!": or "Good Afternoon!" or "Good Evening!" and a friendly "How do you do?" before I make my order. Then when I'm served I'll say "Thank you!" and usually follow it up with "You're a very nice person!" and "Try to have a nice day!" I think they really appreciate it. I get alot of smiles!
Today's training: Tell every customer to pull over into the parking lot and wait for their order whether or not they're the only person in the drive thru or not.
Ok it’s 4:30 in the morning, I watched this entire video, read numerous comments for about an hour, and now going downstairs to cook a damn hamburger lol.
Yeah, I'm sure every normal teenager is dying to hear about your spark plug sale. Don't forget to tell him about that AM radio tuner knob clearance sale that's coming up next month.
Either one of two places....🤔 they are dead. Or they are still working at McDonald's. Because they are senior citizens collecting Social Security. And working at McDonalds it's helping them with their bills....🤔
Yes, video, because someone trying to select and buy a car-part is exactly the same as someone being indecisive about what to buy at a restaurant that has sold the exact same things for 50 years. Sorry, I run into this a lot in my own job and sometimes it really is a question of, "How hard is to select something to eat?" Buying food isn't like buying some car-part. Buy the wrong food item? You have a slightly unpleasant experience. Buy the wrong car-part? You spend a good chunk of money for something that won't work for your needs and may potentially cost you more money.
The guy who wrote Fast Times at Ridgemont High (now an antique in itself) must have seen this, when he came up with that Judge Reinhold All-American Burger scene with the disgruntled customer: Customer: "It says one hundred percent guaranteed, you moron!" Brad Hamilton: "Mister, if you don't shut up I'm gonna kick one hundred percent of your ass!"
Ahhh the old McDonald's of the 70's. I remember when the menu was simple and easy to read, now it's this LCD screen that changes and I have to squint to read anything on it.
it was actually fun....most of the counter crew could add up the customer's bill in their head and even calculate the sales tax while they were getting the food....then we'd go to the cash register and ring up the order, collect the money, and make the change.....people could actually do math back then
@@jimrahn5569 Yes, the kids had to know how to do math, and back then, most of them did!....no calculators, no telephones....it was actually interesting work
Great training video. Actually good life advice given. You can't win over everyone but you can win over most with a good attitude. It's not always how you receive but how you respond.
From a spiritual as well as every day perspective, it's humbling to self examine oneself... Do something and do it well ,and make a change..Courtesy, a little goes a long way. Miss the old-timers who used to shop in the supermarket I used to work at.
@@Morgil27 I'm saying people nowadays are more violent towards each other in fast food restaurants and stores in general. If you thought people back then were a-holes in restaurants or stores, you haven't seen how bad we've all become today. Is it that hard to understand?
@GoneFishingAway you seemed to be implying that there were _specific_ cases of McDonald's employees killing each other, which I sure as hell haven't heard of.
Aug Steyr I bet the food tasted better. The French fries were probably cooked with animal fat and just lightly salted. The hamburgers probably were a higher standard too. I got an upset stomach after eating a Big Mac and basket of fries at McDonalds about three years ago. I wasn’t alive in the 1970s so I can only imagine what the quality was like back then.
They still taste the same today in my opinion as they did in the 70s, the 60s still had the more natural cut fries though, but the burgers were always flat and flimsy at mcds
I remember those old style hats as a kid in the 1970s. In Binghamton, NY there was a McD with some old guy still wore one in the 1990s. It looked like he had been there that long and kept a bunch of them when the switched to baseball caps. For all I know he is still there wearing them.
This is an amazing video, it brings back lots of memories I was an employee (crew and Manager in the early 70's @ McDonalds... things have changed.) I understand everything going on and yes....you do need some fries, in fact a large order..God Bless..
managers' Red Hat...Dunk Cups of ketchup....yellow plastic Happy Cup....the new Large Fry for 25 cents.....no dining room at McDonald's....Big Macs went up 6 cents to 55 cents.....
Customer: "There's a footprint in my hamburger." Employee: "So what's the problem? You ordered a Big Mac and told me to step on it."
roachtoasties *shakes head* Oh, Amelia Bedillia!
timestamp?
Lol
Customer: When I said to “step on it”, I didn’t mean to leave a footprint.
Liam Salisbury Employee: Well then say what you mean!
Failure to rewind tape before removing from machine will result in punishment by crushing.
@Lillymay Parker how is that irony?
Why not just have a rule that you rewind the tape after placing it in the machine? Who cares what point in time it gets rewound?
@@ndssguy going to Blockbusters, getting your movie, pizza, candy, and popcorn. Go all the way home, get comfortable, just to rewind the movie first? I will pass.
Worse, they'll make you eat actual mcdonalds food
They even had bitchy customers back then. More of the same problems even today
Their food was worth complaining about then, now it's absolute garbage, even when prepared correctly.
337 337 that's rude :(
Look on the bright side, your mother is welcome wherever she goes .
Brooklyn Avenue excuse me?
You didnt get the idea, did ya? Courtesy is contagious. If you are nice to people, they will be nice to you. And if not, you are the better man.
Poignant, gripping , a masterpiece of the human condition.
Jordan V Yeah imagine if aliens found this tape under some rubble in the year 100000000.
Postmodern cubed, apocalyptic pastiche. 5 stars.
By Mcdonalds systems Inc.
I found the symbolism in this vignette to be extremely jenune
@@sim61642 More like in 10 years.
Oh, to the days when you could afford a '68 Camaro on $1.25 an hour!
Greg Delia- Well the car was a gift from his parents you see, and one day Johnny went to Dad and said, "Hey I need a cat converter for my car." to which his Dad said, " Go get a job and buy it yourself." So here's Johnny working at Micky D's.
Enterprising Captian Micky D's means mcdonalds? , i thought he was a celebrity.
Greg Delia 1.25 in 72' is equivalent to $7.22 now after inflation. his mommy and daddy had to have bought it for him.
joe Costello heres an interesting fact Greg Delia....
Min. Wage $1.60 in 1972
$2,726 new 1969 camaro base model
Min. wage $7.25 in 2017
$26,305 new 2017 camaro base model
Currently a 353.125% increase in wage from 1972 to 2017
864.96698459281% in cost of base model camaro from 1969 to current
15.44 should be minimum wage to keep up with increase of camaro humm...
d8154 That's a HUGE disparity! Here in Arizona voters passed a minimum wage increase that from today $10 to $12 by 2020. Already many businesses are increasing their prices stating that the minimum wage even at $10 is too much. I personally thing businesses have gotten greedier over the years.
my first job 1974 at McDonald's remember looking at a training video the entire place was stoned at all times I miss the 70's
How did they have videos? What kind of machine did they use? Wasn't this pre-VCR? I was in school in the 70s and they were still using movie projectors and film reels.
floooky1 Tapes WERE around. not VHS though. Shit NASA had them in the late 1960's
floooky1 It must have been the first beta tapes I remember watching a training video
Joseph Lovaglio A lot of my older friends from your generation have told me similar stories about the 70s.
floooky1
They were commercial "U Matic" tapes which were also used in
television stations back then as well. Sold by Panasonic, Sony, JVC and others.
"Look on the bright side kid, you drive a '68 Camaro and aint dyin in the jungle!"
+GestapoSantaClaus Dude. thats exactly what i thought.
im so fucking confused i watched this video before and i see that i liked this comment and it makes no sense why did my past self like it. where is that quote from am i going insane
Ha!
Good point.
Whats a sillinder?
"CAN I HAVE A CHEEZBORGOR!"
flyingsolow *I serve it up with a smile*
He had a McRumandCoke before ordering.
No you little bastard!
"I'm busy! Get it yourself!" 🍔
All your cousins are dead cuh.
This is the most accurate training video I've ever watched.
Whining customers? Check.
Kid who doesn't want to be there? Check.
Actual problems that you encounter in food service? Check.
nothings changed in 50 years
Rude, apathetic customer service.
3:06 - annoying white guys - check!
@@johnmowell1222more like rude, entitled customers.
@@Tizoc69Far too many of both.
As someone that use to be a mcdonalds manager this was the most accurate training video ever haha
You USED to be a manager there 👀🫤.
@@ghstbird3338 Dude stfu its called moving on. I found a job that payed better.
Make it happy and GAAAAAAAAAY
Make it ring with a SMIIIIIIIIIIIIIIIIIIIIILE
Sir Isaac Make it happy and "gay",wtf, this isn't the 30s guys that term denotes a stereotype now!
sim61642
Welcome to the 21st century. :P
sim61642 gay
8888880009910188 nah, not so happy right now.
well I got the gaaaaaay part down!
Outside of the old attire, everything about this video still applies today in customer service jobs. Times haven't changed.
Courtesy is what makes it all run smoothly. Smiles are contagious too. After a while, you find it's easier to smile than not to smile. You've discovered how good you feel when you discover how good you make others feel.
Also alcohol. Take drinks frequently in your car when you go on break.
Weird how your channel is a big shot now !
We have similar video taste
@@tackyman2011 lol it's funny you are trying to ruin a wholesome comment with your trash talk. You need help.
@@gandalf0987 Try to imagine me caring what you think.
It's interesting to see that the service they talk about in the 'old days' is exactly what it's like now lol.
Adele Linson k
Is that all?
Lol. No seriously, McDonald's workers are miserable these days. Even compared to other fast food chains.
@@zacka6226 Maybe in your country. here in germany they are friendly :D
Very true
Because most retail workers are grossly underpaid and treated like shit
To this day that kid still doesn't have his cheeseburger
And to this day, that cheeseburger is in the same condition the day it was made.
The most amazing thing is that kid is now in his 60s, easily. That's kinda wild to think that. Most of the older people n this video are either dead or in a nursing home.
that kid was never seen again
I wouldn't have gotten him one
11:43 "Thanks for reminding me about those frys" said no one ever.
fries*
*I was thinking the exact same damn thing ha ha ha ha ha*
@@gwarrichmond6232 u fake
the worker asked em if he wanted fries with it which he said thank you because he gave him the idea if he wanted fries
This was actually made with some heart!
kflsfnvkdsfnv,dsmfn ,vmsdf
It still boggles my mind that this is almost 50 years old. Quite a lot of those people are now dead.
They're only like 65-70 years old now.
That tends to happen to everyone. Growing old and then dying. Kind of depressing. 😟
Is anyone still working there from this era?
@@oldtwinsna8347 no
@@chadodell4887 yeah, maybe the young ones around teen age but the majority of customers at that time were in their 30s or 40s so theyre probably dead
4:19 Kinda badass a high school kid had a ‘68 Camaro working at McDonald’s
I like how he called his four year old Camaro "an old car." But he did only have a two-barrel carburetor. At least if it was a small-block V8 he could theoretically upgrade the manifold and put a four-barrel in.
It was still white America in the Midwest and it's mid 1970's.. sooo.. yeah.. about that . 😂
@@georgeprendergast8305early*
@@georgeprendergast8305Yeah and? I see White, Black, Asian, Hispanic, Native, and other kids still drive heavily modded cars or nice cars to school in today's Middle America. Why do people like need to bring in race into this?
I'm so glad I stumbled on to this! Tomorrow I start a brand new career at McDonald's, and I wanted to find an updated training video! I'm so excited!
non-descript influence *”career”*
How it was?
If this is real and not sarcasm... You will go farther than most because of your positive attitude.
Find a better job.
@@neverjethot and if this is sarcasm, you've already made it. Congratulations
This is actually a pretty good video for the fast food industry. Being courteous goes a long way when you are working fast food and in life in general really.
As "Cheesy" as this video is, the idea of having a better attitude works in most cases.
Exactly right.
But that better attitude in most cases doesn't have to mean that you are grinning from ear to ear 24/7...
Who does that, anyway? The Joker?
Its almost like a backhanded insult to many mistreated workers as it is...
Better attitude in customer service seems to only work if you have a decent enough manager
@@peter-peterpumpkineater4982 Precisely.
@@peter-peterpumpkineater4982 exactly. If your boss is a good boss, everything comes alright.
Nothing better than watching an old McDonalds training video while eating McDonald’s.
I watched this as an early 80s employee !McDonald's training films really did a great job , impressing on us young employees !
This is so sweet. Even the music is about love and caring for each other.
❤
omg why did I watch this whole thing? Wish there was a Part 2. haha
LisaAnn915 I WISH there was a part 2!!!!!
It's because old VCR videos were amazing!!
LisaAnn915
RADIO SHACK store at 4:57! Now we know why they finally went out of business. I'm actually surprised that some franchisee allowed them to use their store because it was instantly recognizable to me!
Me too!
Chip seems really pissed Uncle Charlie made him get a job.
I really have to admit that in all the years I've been going to McDonald's, I've never seen an employee with a bad attitude. They are ALWAYS friendly and polite and seem to want to go the extra mile. By far they are the best with their service overall.
cool story bro
You really stop eating at Mcdonalds
Did they give a great gift of smile brother?
You obviously don't live in the UK then! 😂
Come to NYC
The title of this should be "A Training Film For Life"
The Best gift you can give is a smile to your brother.
That theme song really tears me up inside. "The greatest gift you can give to your brother is a smile". Man, if we could just realize this along with courtesy then we could sell hamburgers and fries all across the world.
In the sick world of today that tune is now considered sexist to many sheep.
@@paulnubreu6887 yep no sister - shame!
@@paulnubreu6887 Calling people sheep with the thinker as your profile pic... Please keep dazzling everyone with your intellect!
@@Nakhla_Dog he's referring to a specific group that points the finger at everything calling it sexist, the sheep being programmed by the sick society they live in
Man, this is a legit training video. If you have a few asshole customers, it's the customers. If you have a bunch of asshole customers, it's the workers. Plus if everyone tries to be a little nicer, it would make the majority of people be a little nicer
"Hey Bill, can I have two cokes?"
"Why don't you get 'em yourself!"
Fucking priceless...
That's the 2022 McDonald's lingo.
"Outside, now!"
I worked at McD's 30 years ago and I remember hearing that. I still have the hat I wore back then - a paper one like in the video - and one of the old uniform shirts. lol
I will buy it from you!
You worked at McDonald’s over 40 years ago!?!?? 😮
@@ehrichan6726 Yes, starting in 1980 for a few years. They had McD's back then, you know.
Part of this is like a fever dream of the McDonalds experience. The other part is exactly what it’s like in 2020.
4:26 Instead of using a giant paper catalog, it would have been much more efficient if this young man had simply used his hand-held mobile device to google which distributor his car needed.
SOMEONE had to say it
Lol.
The most intense moment ever!
That part gave me anxiety cause I dont know shit about cars either. Like wtf is a distributor
I'm freaking dead🤣🤣🤣
The woman selling the radio pulled a Bait and Switch
Yes!!!
can u explain
boy works in a burger joint and drives a 4 year old Camaro?
MrSmmou812 I thought the same thing. Minimum wage 1972 was $1.65. 1968 cam new off the lot was 2800 starting package, let's nock that down to 1400 with depreciation, could be less or more. That's 848 hours of labor (before taxes) to buy in cash without financing. Today, buying the CHEAPEST CAR (hyundai accent) and that's not even in the same realm as a camarro or stang, it'd be a 7400 car or about 925 hours at $8 an hour. So....yeah, the kid in the video could have theoretically bought a car that cheap with a shit job at mcdonalds and was restoring it. But kid today couldn't get the same kind of car for anywhere close to that (and good luck repairing it, they aren't making cars for gear heads anymore).
MrSmmou812 Welcome to the baby boomer generation. Got all the perks and trashed everything for us Gen X&Y
Tom Birmingham I feel jealous for my dad's generation having it TOO easy.
rubyda2 it did, the Millennials are paying for that too!
My father and his 3 brothers were able to buy homes by the age of 25. In the city of miami, at median wage, you will be saving for at least 15 years for a down payment with current market trends. 15 FUCKING YEARS. So after college (assuming no debt from that) you might ow be able to buy a house in Miami by the age of 37! woo hoo...... Seriously, fuck the system.
Heres the thing tho, with the customer waiting while you smile and talk to them, they just get angry like "IM HUNGRYYY COMEONNNNNNN" and your there like ":) yes sir yes "
Exactly
they get McHANNNGRRYYY
And remember kids. The greatest gift is the smile you give, to your brother!
Who cares about your sister!
Thats the greatest gift ever. :)
Now you'll never own a 68 Camaro working at McDonald's
Jack MeHoff Wrong
Pretty accurate. In 1976 I wore a dark blue skirt, white pressed blouse with blue matching neck tie decoration under my collar. White nurses shoes with panty hose. I loved that first job and yes I remember the training videos we were made to watch. Had to know math. No computers to tell you how much change to count back to the customers. That would eliminate most behind the counters today.
you are so right, kids today are poorly educated compared to that era
How old are you, 100?
@@alfredodistefanolaulhe2212 what relevance does that have to the discussion? just curious
@@essessessesq Why is it supposed to add anything to this so called discussion?
@@alfredodistefanolaulhe2212 too obtuse for me. have a nice day
I remember seeing this when I worked at McDonald's while I was at University in 1986. It has aged better than I have. But not by much. ☺
6:46 the moment you realize the happy mcdonlds music in the background lifted your spirits.
That little kid in todays time if he was like “I want a cheeseburger”
employee: ...
His mom: *TURNS INTO KAREN AND FILMS VERTICALLY AND SENDS TO INSIDE EDITION AND THREATENS TO SUES COMAPNY*
Where's the part where they spit in your food?
Quinn Rollen that always made me put a smile on ;)
linx4355 LOL!!! I'll take the Happy Meal with the snot prize, thanks!!!
They didnt need to show that. If you go there to eat its assumed it comes with every meal
That's for the more experienced employees.
Back in the day when you could afford a Camaro while working at McDonald's.
@french jesus Boomers did this
And one that was only 4 years old.
Yeah now that moron president thinks people can buy electric cars when we are starving with these prices!
I mean honestly this video is very true. I worked at mcdonalds starting when I was 17 and hated my job for the first few months and was one of the worst workers there. After a while I learned that if you try your best at your job you can take pride and satisfaction in a job well done, and I enjoyed my job much more after that. I don't really miss working there but I learned alot of important lessons about work ethic and stuff.
Ditto !
8:55 "more contiguous than the flu" if only they knew if only they knew...
Beat me to it....but I just found this video today 20-5-20
They did know about contagion, the 1968 flu pandemic was still a recent memory at the time.
Wow the kid wants a radio for his room.......nowadays he would want a PS4 and 50 inch tv
Now it's a PS5!
WHY CAN'T MCDONALD'S BE LIKE THIS ANYMORE??
Doug Thompson Because we've changed, as a people.
+Doug Thompson - Because notice that here there's no one over 25 working behind the counter, this was not a full time job back then and people did not look upon these jobs as careers and the main source of income for their families or themselves. That's all changed now.
don4321 It's kinda sad really, thinking of the decline of the industrial revolution.
no argument there
I don't think it really ever was like this. Training videos always show a cheesy, unrealistic version of reality.
Video is still very relevant today
Courtesy, it's contagious!
Fuck you.....see it isn't.
so's ebola....
and herpes
The thing is, as cheesy and dated as this video is, it really focuses on training the one thing that actually really truly does make a difference--not just in customer service situations but in most life situations. It seems silly but, I really feel like so much of this video is true if we could just get over the saccharine quality and our own cynicism.
Lose your ego and defensiveness, ppl will reflect that warmth and feel solice.
Proves courtesy is one thing dead among Millennials and the IT generation. The manager's delineation of courtesy was welcome, and glaring in its absence these days.
If any young employee focused on the things shown and taught in this video, that person would go far in work and life. Whoever put this together did a great job - and McDonalds was pushing some good values.
I thought the very same. I imagined it was all like "How to make a delicious, healthy burger" and I found myself enjoying the message!
V Exactly - I thought this would be like the 1988 Pizza Hut training video
What is this a training video or a lesson for life?
AntiKipKay That is a very good question.
Both.
@Stephen Anthony America is still great. You probably spend too much time watching TV or reading the Internet. Most of America is still decent. Trust me.
@Stephen Anthony I know, and I understand where yer comin' from.. but I still have faith. Life has a way of kickin' young punks in the ass sooner or later. Let's keep the faith.
YES!!
3:11 After his defeat to Little Mac, Piston Honda now works for McDonalds
Now he has to put up with Big Mac
Now, he's hoping that an NHK camera *won't* be there to put him on television in Tokyo...
***** It happens.
So does Don flamingo & Glass Joe.
🥊🤕🥊
Wow it must've sucked ordering back then.
Customer: "hey I didn't order nuggets."
Employee: "that sounds to me like a whole lotta not my fucking problem". (Lights up cigarette)
I agree with this video! I also think that the customers should be courteous too, no matter what kind of day they've had. Whenever I want to get a meal I always greet the clerk first with "Good Morning!": or "Good Afternoon!" or "Good Evening!" and a friendly "How do you do?" before I make my order. Then when I'm served I'll say "Thank you!" and usually follow it up with "You're a very nice person!" and "Try to have a nice day!" I think they really appreciate it. I get alot of smiles!
Bless you!
Today's training: Tell every customer to pull over into the parking lot and wait for their order whether or not they're the only person in the drive thru or not.
“And I want ‘em in a hurry, okay?”
“Goodbye sir.”
*_45 years later_*
McDonlads to employees: _You keep providing shitty service and we'll keep providing cancerous food_
...overpriced
+Tony true
As a sales associate , I really appreciate customers like you - thank you !
These 70's grouches need some Quaaludes to mellow out.
compared to that lame blockbuster training film this is a masterpiece. I recall working at dominos 1988-1990 and a lame training video tape
Don't talk shit on BUSTER
I recall working at your mom's 1988-1990 and a lame porn video tape
Ok it’s 4:30 in the morning, I watched this entire video, read numerous comments for about an hour, and now going downstairs to cook a damn hamburger lol.
Well, let's see...hamburger...french fries...apple pie...coffee! Lol @ 3:00!
Why is that funny?
Chubzdoomer lmao
Chubzdoomer It's funny.
hes crusty
11:14 here he is again
Yeah, I'm sure every normal teenager is dying to hear about your spark plug sale. Don't forget to tell him about that AM radio tuner knob clearance sale that's coming up next month.
Mark Henry got damn that was funny
then the ensuing inevitable calamity that is the great spark plug recall of '74
You laugh about the radio tuner knob clearance but it's a lot better than pliers.
These people are heroes. Thank you for posting this.
99 percent of them are all dead and stuff.
I went from As Seen On TV commercials to old training videos. I dont know why I am enjoying these
who wears their hardhat in a restuarant
In the 70s construction workers would go to McDonald's for their lunch break alot
Alot of people. Utility workers ive seen do it sometimes.
Me and I don't even own a hard hat
@5:35 cue music from original The Price is Right.
Wow some really interesting things in this training video! Surprises!
Thank you 😍👍
I loved it, way too many unhappy people out there, get a happy meal. My goodness, very touching video
I wonder where all these people are now...
Good question! The kid would be about the same age as my dad. He was 16 in 1972 and he is about to turn 64.
Either one of two places....🤔 they are dead. Or they are still working at McDonald's. Because they are senior citizens collecting Social Security. And working at McDonalds it's helping them with their bills....🤔
@@fuzzy6813 lol full circle
Yes, video, because someone trying to select and buy a car-part is exactly the same as someone being indecisive about what to buy at a restaurant that has sold the exact same things for 50 years. Sorry, I run into this a lot in my own job and sometimes it really is a question of, "How hard is to select something to eat?" Buying food isn't like buying some car-part. Buy the wrong food item? You have a slightly unpleasant experience. Buy the wrong car-part? You spend a good chunk of money for something that won't work for your needs and may potentially cost you more money.
Stay in school, idiot. Or at least learn something from a 1972 McDonalds training video, which you seem to need.
@@mercster the fuck? Bro chill out lol.
The guy who wrote Fast Times at Ridgemont High (now an antique in itself) must have seen this, when he came up with that Judge Reinhold All-American Burger scene with the disgruntled customer:
Customer: "It says one hundred percent guaranteed, you moron!"
Brad Hamilton: "Mister, if you don't shut up I'm gonna kick one hundred percent of your ass!"
I hope you had a hell of a piss, Arnold!
The good old days. When you could work at McDonald’s and afford things
Ahhh the old McDonald's of the 70's. I remember when the menu was simple and easy to read, now it's this LCD screen that changes and I have to squint to read anything on it.
Awesome video, I really enjoyed it. Everyone should have to learn these techniques.
I worked at a McDonald's in high school and had to wear that exact type uniform. Wow. Wish we would have had the polo shirts like today.
CAN I HAVE A CHEEZBURGAH???
Yeah I'd be cranky if I had to write the orders down over putting them straight into the till. The job must've been so much harder back then.
The toilet bowl didn't have automatic flush either. Ewww.
Believe it or not, it was fun!
it was actually fun....most of the counter crew could add up the customer's bill in their head and even calculate the sales tax while they were getting the food....then we'd go to the cash register and ring up the order, collect the money, and make the change.....people could actually do math back then
@@jimrahn5569 Yes, the kids had to know how to do math, and back then, most of them did!....no calculators, no telephones....it was actually interesting work
@@jimrahn5569 did you work at McD in the old days?
Great training video. Actually good life advice given. You can't win over everyone but you can win over most with a good attitude. It's not always how you receive but how you respond.
From a spiritual as well as every day perspective, it's humbling to self examine oneself... Do something and do it well ,and make a change..Courtesy, a little goes a long way. Miss the old-timers who used to shop in the supermarket I used to work at.
This training video is actually pretty diverse with it’s casting lmao
Because politicians and media love forcing a racial divide. In actuality people live together just fine.
As someone who currently works at a McDonald's, I gotta say, not much has changed over the years.
Unfortunately, it's even worse nowadays with all the fighting and literal killing between the workers and customers.
@@GoneFishingAway Wtf are you talking about?
@@Morgil27 I'm saying people nowadays are more violent towards each other in fast food restaurants and stores in general. If you thought people back then were a-holes in restaurants or stores, you haven't seen how bad we've all become today. Is it that hard to understand?
@GoneFishingAway you seemed to be implying that there were _specific_ cases of McDonald's employees killing each other, which I sure as hell haven't heard of.
@@Morgil27 Oh no, it's not just McDonald's, but other fast food joints.
Good lord, that opening was horrific.
Love these nostalgic videos from last century..
Seeing that machine turning the fried pies in the back was a shotgun blast of memories.
Glad I work at a unionized public service job where I'm allowed to call someone out for being verbally abusive.
Me too lol. Ironically ,however my clients really like me and I'm even asked to handle the really difficult ones . So that's cool .
They should still show this video! Peoples attitudes can be contagious, especially in such a busy work environment.
2023 and This need's to be used Today😊
You have one life to live. Eat McDonald's.
Vincent Bratica Just as long as you don’t develop an everyday addiction.
Life is an illusion. Enjoy Arby's.
SaltySkramz Please. Stay out of this.
I wonder if they served actual hamburgers back then
carlos carrion they still do today.
Aug Steyr
It was better quality back then. McD's back then was much more demanding of their stores and made sure standards were carefully followed!
Aug Steyr I bet the food tasted better. The French fries were probably cooked with animal fat and just lightly salted. The hamburgers probably were a higher standard too. I got an upset stomach after eating a Big Mac and basket of fries at McDonalds about three years ago. I wasn’t alive in the 1970s so I can only imagine what the quality was like back then.
You dont like soy?
They still taste the same today in my opinion as they did in the 70s, the 60s still had the more natural cut fries though, but the burgers were always flat and flimsy at mcds
Well, I came in for a distributor but now I'm eyeing that sweet Kraco 8-track and the pair of 6 x 9s playing Brandy.
I remember those old style hats as a kid in the 1970s. In Binghamton, NY there was a McD with some old guy still wore one in the 1990s. It looked like he had been there that long and kept a bunch of them when the switched to baseball caps. For all I know he is still there wearing them.
The guy who wanted his food in a hurry was the zodiac killer.
This is an amazing video, it brings back lots of memories I was an employee (crew and Manager in the early 70's @ McDonalds... things have changed.) I understand everything going on and yes....you do need some fries, in fact a large order..God Bless..
managers' Red Hat...Dunk Cups of ketchup....yellow plastic Happy Cup....the new Large Fry for 25 cents.....no dining room at McDonald's....Big Macs went up 6 cents to 55 cents.....
This video has changed my outlook on life. I'm going to apply
You can adopt this in anything you do in life if you understood the message properly
Damnit! Can anyone tell me where the tracking button is on CZcams?
I think you mean tracking knob, right?
Ah, true. It's been 25 years since I messed with the tracking on a VCR, so that slipped my mind.
Jason Heavner Has anyone answer your question 🤔
I remember seeing a video on youtube that said to adjust tracking and it took me a second to remember what 'tracking' was. lol
Jason Heavner
U Matic video tapes.