Hello , Thank you for reaching out to us. Can you please create a ticket on our support platform and our support agents will assist you with this: tmsplugins.ticksy.com/submit/ We wish you all the best. Have a nice day.
Hello. I can't see the "Whatsapp Notifications" section on "Notifications" page in Amelia Plugin. It only appears "Email notifications" and "SMS notifications". I paid for the PRO Version of the plugin, but I can't configure Whatsapp Notifications. What can I do?
@@AmeliaWordPressBookingPlugin I am facing the same problem. Please let me know how to instal the pro version of the plugin as I was not able to get a pro version of the plugin. Thank you
Hi! thanks for this tutorial. Although it's not clear for me, if the app created on Facebook needs to be in "Production Mode", or we just use it to add the WhatsApp service, and it's going to be fully functional even if the app is in Development. Regards,
Hello Tasue, Thank you for reaching out to us. We are glad to hear that you like this feature. We do not have this information at this time. Fell free to leave a feature suggestion on this link features.wpamelia.com/. We wish you all the best. Have a nice day.
Appreciate this video. It does get quite confusing what you said about the phone number. If I have a personal WhatsApp already on my phone with my phone number, do I need to create or get another (different) phone number to use for the setup?
Hello , Thank you for reaching out to us. Yes, this is how integrations works. You would need to get another number for WhatsApp messages. We wish you all the best. Have a nice day.
This guy is always so quick with the videos, he assumes everyone is tech savy and doesn't explain the process entirely. Just to be clear, this is only meant to set up automatic responses and replaces our Whatsapp Business Phone account? What's the point then? It's not a solution but a hack just to send out Amelia notifications.
It is a great update. However, would you consider for the future to also add Telegram integration as a lot of people are moving away from Whatsapp and going to Telegram and others?
I have a problem. everything was working correctly. It has happened to me on 2 websites with the same WhatsApp api. everything points to a META problem. The problem is the following, the notifications from when they are launched in wordpress from Amelia until they reach the recipient take about 30 minutes.
Hello Dani, Thank you for reaching out to us. We can not influence speed of notifications, this is not related to Amelia. We wish you all the best. Have a nice day.
How is this integration going to work now that Facebook has updated it's terms? It wants to charge people for sending messages to customers - through the business platform (web) which is how this integration takes place. I'm unsure if the integration is working as I've followed all the steps provided in the video but I can't send test notifications via Amelia as it shows an error which I'm assuming is because I didn't provide a payment method to Facebook. Also, the option to create transactional templates is no longer available - I have submitted a ticket regarding this - waiting to hear back.
Hello , Thank you for reaching out to us. I have checked in the system and I can see that you got reply on your ticket. We wish you all the best. Have a nice day.
Hello , Thank you for reaching out to us. Can you please create a ticket on our support platform and our support agents will assist you with this: tmsplugins.ticksy.com/submit/ We wish you all the best. Have a nice day.
Hello! How does it work amelia whatsapp schedule notification? I set a whatsapp notification after schedule, but not working. Is needed to set something else?
Hello there, Thank you for reaching out to us. Can you please create a ticket on our support platform and our support agents will assist you with this: tmsplugins.ticksy.com/submit/ Kind regards.
I'm having trouble with the issuer number. I've already had two numbers blocked. Tell me something, do I have to have an exclusive cell phone chip for the WhatsApp account that sends automatic messages? Is that?
Bear in mind that this can’t be the number that’s already using WhatsApp, so it has to be a number that’s new to WhatsApp. If you enter a number that’s already being used by WhatsApp (regardless if it’s a personal or a business account), once you link it here - you won’t be able to use it on a mobile device anymore, so we strongly recommend obtaining a new number for this integration.
Hello can you please update the employee panel as it is not accepting payments while adding customers and also not easy to use for employees make it more better
Hello , Thank you for reaching out to us. Can you please create a ticket on our support platform and our support agents will assist you with this: tmsplugins.ticksy.com/submit/ We wish you all the best. Have a nice day.
Hello , Thank you for reaching out to us. Can you please create a ticket on our support platform and our support agents will assist you with this: tmsplugins.ticksy.com/submit/ Warm regards.
Saya menggunakan plugin amelia uldate terbaru, saat ini ada kendala saat ada customer booking via website yang live tidak ada notifikasi wa, tetapi saat di input via backend terdapat notofikasi. Mohon arahanya, terima kasih
Hello there, Thank you for reaching out to us. Can you please reach out to our technical support agents and open the ticket here: tmsplugins.ticksy.com/submit/#100012870 If you have a pre-purchase question, ask us here: tmsplugins.ticksy.com/submit/#100013341 They would gladly help you there. We wish you all the best and hope you have a wonderful day ahead.
I like to know more about custom service duration. For example: Barber 1 takes 30 minutes to cut customer hair. But Barber 2 takes 45 minutes time. And Barber 1 can also say for customer A i need 30 minutes but for customer B I need 60 minutes. The price should be the same. How can we reach this with Amalia?
Hello, thank you for reaching out to us. Can you please reach out to our support team and they will be able to assist you with this? tmsplugins.ticksy.com/submit/
Hello Jan, Thank you for reaching out to us. Can you please create a ticket on our support platform and our support agents will assist you with this: tmsplugins.ticksy.com/submit/. We wish you all the best.
Hello , Thank you for reaching out to us. For this you would need to reach out to their support team. There is notting in our integrations that will cause Facebook to suspend your account. We can not influence their decisions or chnage them in any way. We wish you all the best.
@@AmeliaWordPressBookingPlugin Got it. Thanks for comment and make it as highlighted. I have done some researchs, as far as I know, There are so so many developer get same stuck.
Hello Jose, thank you for reaching out to us. Can you please create a ticket on our support platform and our team will assist you with this: tmsplugins.ticksy.com/submit/
Hola Jose, me sucedió lo mismo. Debes revisar el idioma que tienes activo por defecto en Wordpress, por ejemplo SPANISH, o SPANISH (MX) o SPANISH(Colombia). La plantilla que creas en META debe tener el mismo idioma que en Wordpress. Ahí si se sincronizan los templates. Si tienes varios idiomas, en esta parte del video lo explican muy bien czcams.com/video/kdFfZObEtI8/video.html
Ñueden hacer video en Español Sabes integrar o conectar Amelia con Google Calendar Hay tutoriales pero en inglés y nada para las personas que hablamos español Si grabaras un tutorial con las nuevas funciones de Amelia 2.0 ayudaria a la comunidad de habla hispana que usa esa Amelia
Hello, Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: features.wpamelia.com/ We carefully follow suggestions from our customers and the more vote the feature gets, the more priority we put on implementing that feature in one of the future updates.
Hello , Thank you for reaching out to us. Can you please create a ticket on our support platform and our support agents will assist you with this: tmsplugins.ticksy.com/submit/ We wish you all the best. Have a nice day.
Hello there, Thank you for reaching out to us. This feature is part of the Amelia Pro license and it is free. We wish you all the best and hope you have a wonderful day ahead.
Look at how you behave, twitch your mouse, how confused your conversation is, the terrible video is incomprehensible and twitching makes you dizzy. Besides, you never showed the result. I wasted my time ((
This is a long shot and I appreciate the video, it's most definitely very helpful! However, is there any possible chance you guys could make one just like this for the SMS settings? I've bought the plan and upgraded everything I needed, but for whatever reason can NOT get it to send me text notifications when someone makes an appointment. The client who makes the appointment receives a notification, but me as the owner do not and I can't seem to be able to find any help on your website or online. I've searched through CZcams videos and all of your list of videos, but unless I missed it I just can't seem to find a lot of clips regarding this subject. There really isn't a whole lot on this setting online and the only place most links take me to is your help page, but in all honesty it really doesn't help at all. It just tells you the basics and doesn't go in depth or give any steps as to how to actually use the settings besides tellings you to make an account and add money to it. For me this is something our client really wants, and I upgraded my plan to you guys from my old appointment plugin specifically because you offer the SMS feature and I didn't want to have to go through a third party and have to do all those extra steps and make new accounts for everything just to get what I need. If anyone can help with this it would be truly appreciated!
Hello, thank you for reaching out to us and for your feedback. Can you please create a ticket on our support platform and our support support agents will assist you with this: tmsplugins.ticksy.com/submit/
@@AmeliaWordPressBookingPlugin Thank you, I actually have been talking to someone there for about a week now and they still haven't been able to help. However, I found a 3rd party way that lets me do it so I'm going to go with that since it makes it work the way I need it to. Thank you for replying back! If I could give some feedback, you guys should try making a video about setting up sms notifications. I know you have some that talk about it, but I haven't been able to find anything on your page or CZcams that goes into full detail on how to set up sms notifications. Given I've only been doing this for about 2 years now so it may just be something very simple that I'm missing, but considering your help support hasn't been able to figure out the issue and I haven't been able to find any help regarding it online is a bit of a bum if I may be honest. It's not often that you can't find an answer to a question you need on google but unfortunately for whatever reason there just isn't much on sms notifications in google. Everything takes me to the same place which basically just tells me to make an account and add money to it, but doesn't go into any detail in regards to how it actually works, where you enter your phone number, how you get your notifications, an example of what that sms text would look like, etc. I think that would be really helpful for someone like me who may have issues receiving texts notifications or knowing how to set that up. All in all thanks for responding, I really appreciate it!
Ja sad vidim Amelia iz Beograda, svaka cast ljudi bas ste mocno ovo napravili :D
Excellent! We've been waiting for WhatsApp for a long time! Thanks for implementing
It´s great that you go on with the development! Please go on! 😀
Very good work!
Thank you for the tutorial, i want to ask, does the integration setup means we'll get whatsapp business API as well? (either On-Premises or Cloud)
Hello ,
Thank you for reaching out to us.
Can you please create a ticket on our support platform and our support agents will assist you with this:
tmsplugins.ticksy.com/submit/
We wish you all the best.
Have a nice day.
Hello. I can't see the "Whatsapp Notifications" section on "Notifications" page in Amelia Plugin. It only appears "Email notifications" and "SMS notifications". I paid for the PRO Version of the plugin, but I can't configure Whatsapp Notifications. What can I do?
Hello Dennis, can you please install the pro version of the plugin, clear cache and then check it out?
@@AmeliaWordPressBookingPlugin I have the same problem, can you please send us the screen shot of the pro version of the plugin
@@AmeliaWordPressBookingPlugin I am facing the same problem. Please let me know how to instal the pro version of the plugin as I was not able to get a pro version of the plugin. Thank you
Hi! thanks for this tutorial. Although it's not clear for me, if the app created on Facebook needs to be in "Production Mode", or we just use it to add the WhatsApp service, and it's going to be fully functional even if the app is in Development. Regards,
Can you please create a ticket on our support platform and our support support agents will assist you with this:
tmsplugins.ticksy.com/submit/
Notifications are great! Will there also be an option to integrate customer chat from the website via Amelia?
Hello Tasue,
Thank you for reaching out to us.
We are glad to hear that you like this feature. We do not have this information at this time. Fell free to leave a feature suggestion on this link features.wpamelia.com/.
We wish you all the best.
Have a nice day.
Appreciate this video. It does get quite confusing what you said about the phone number. If I have a personal WhatsApp already on my phone with my phone number, do I need to create or get another (different) phone number to use for the setup?
Hello ,
Thank you for reaching out to us.
Yes, this is how integrations works. You would need to get another number for WhatsApp messages.
We wish you all the best.
Have a nice day.
so it one way to save money, cool
This guy is always so quick with the videos, he assumes everyone is tech savy and doesn't explain the process entirely. Just to be clear, this is only meant to set up automatic responses and replaces our Whatsapp Business Phone account? What's the point then? It's not a solution but a hack just to send out Amelia notifications.
It is a great update. However, would you consider for the future to also add Telegram integration as a lot of people are moving away from Whatsapp and going to Telegram and others?
Hello, thank you for your feedback, can you please create a feature suggestion on the following link:
features.wpamelia.com/
i know its a late reply, but you can create a telegram bot by yourself and do this. However it requires more technical knowledge
@@jAvViRolDaN telegram integration would be great for notifications for admin teams
@@jAvViRolDaN did they ever implement telegram?
I have a problem. everything was working correctly. It has happened to me on 2 websites with the same WhatsApp api. everything points to a META problem.
The problem is the following, the notifications from when they are launched in wordpress from Amelia until they reach the recipient take about 30 minutes.
Hello Dani,
Thank you for reaching out to us.
We can not influence speed of notifications, this is not related to Amelia.
We wish you all the best.
Have a nice day.
How is this integration going to work now that Facebook has updated it's terms? It wants to charge people for sending messages to customers - through the business platform (web) which is how this integration takes place. I'm unsure if the integration is working as I've followed all the steps provided in the video but I can't send test notifications via Amelia as it shows an error which I'm assuming is because I didn't provide a payment method to Facebook. Also, the option to create transactional templates is no longer available - I have submitted a ticket regarding this - waiting to hear back.
Hello ,
Thank you for reaching out to us.
I have checked in the system and I can see that you got reply on your ticket.
We wish you all the best.
Have a nice day.
Hello, the integration worked properly but auto-reply function is not working. What could be the issue? Would like to provide more info
Hello ,
Thank you for reaching out to us.
Can you please create a ticket on our support platform and our support agents will assist you with this:
tmsplugins.ticksy.com/submit/
We wish you all the best.
Have a nice day.
Hello! How does it work amelia whatsapp schedule notification? I set a whatsapp notification after schedule, but not working. Is needed to set something else?
Hello there,
Thank you for reaching out to us.
Can you please create a ticket on our support platform and our support agents will assist you with this:
tmsplugins.ticksy.com/submit/
Kind regards.
I'm having trouble with the issuer number. I've already had two numbers blocked. Tell me something, do I have to have an exclusive cell phone chip for the WhatsApp account that sends automatic messages? Is that?
Bear in mind that this can’t be the number that’s already using WhatsApp, so it has to be a number that’s new to WhatsApp.
If you enter a number that’s already being used by WhatsApp (regardless if it’s a personal or a business account), once you link it here - you won’t be able to use it on a mobile device anymore, so we strongly recommend obtaining a new number for this integration.
Hello can you please update the employee panel as it is not accepting payments while adding customers and also not easy to use for employees make it more better
Hello, can you please create a support ticket on this and our support team will assist you:
tmsplugins.ticksy.com/submit/
Why can't i create a system user as it says im temporarily blocked when creating the permanent token
Hello ,
Thank you for reaching out to us.
Can you please create a ticket on our support platform and our support agents will assist you with this:
tmsplugins.ticksy.com/submit/
We wish you all the best.
Have a nice day.
Hi, I followed all the steps but seems that the API doesn´t connect to Meta admin. Any help?
Hello ,
Thank you for reaching out to us.
Can you please create a ticket on our support platform and our support agents will assist you with this:
tmsplugins.ticksy.com/submit/
Warm regards.
Saya menggunakan plugin amelia uldate terbaru, saat ini ada kendala saat ada customer booking via website yang live tidak ada notifikasi wa, tetapi saat di input via backend terdapat notofikasi. Mohon arahanya, terima kasih
Hello there,
Thank you for reaching out to us.
Can you please reach out to our technical support agents and open the ticket here: tmsplugins.ticksy.com/submit/#100012870
If you have a pre-purchase question, ask us here: tmsplugins.ticksy.com/submit/#100013341
They would gladly help you there.
We wish you all the best and hope you have a wonderful day ahead.
I like to know more about custom service duration. For example: Barber 1 takes 30 minutes to cut customer hair. But Barber 2 takes 45 minutes time. And Barber 1 can also say for customer A i need 30 minutes but for customer B I need 60 minutes. The price should be the same. How can we reach this with Amalia?
Hello, thank you for reaching out to us. Can you please reach out to our support team and they will be able to assist you with this?
tmsplugins.ticksy.com/submit/
How can I manage ten whatsapp accounts for ten clients when they each have their own website and I basically link Amelia to one facebook account?
Hello Jan,
Thank you for reaching out to us.
Can you please create a ticket on our support platform and our support agents will assist you with this:
tmsplugins.ticksy.com/submit/.
We wish you all the best.
Does any one can help,
As I follow this TUT, My devlepoer facebook account was suspended. I have no Idea. Can any one help?
Hello ,
Thank you for reaching out to us.
For this you would need to reach out to their support team. There is notting in our integrations that will cause Facebook to suspend your account. We can not influence their decisions or chnage them in any way.
We wish you all the best.
@@AmeliaWordPressBookingPlugin Got it.
Thanks for comment and make it as highlighted. I have done some researchs, as far as I know, There are so so many developer get same stuck.
Hello, thanks for the tutorial, but in Amelia's templates, I don't get any, I followed all the steps :(
Hello Jose, thank you for reaching out to us. Can you please create a ticket on our support platform and our team will assist you with this: tmsplugins.ticksy.com/submit/
Hola Jose, me sucedió lo mismo. Debes revisar el idioma que tienes activo por defecto en Wordpress, por ejemplo SPANISH, o SPANISH (MX) o SPANISH(Colombia). La plantilla que creas en META debe tener el mismo idioma que en Wordpress. Ahí si se sincronizan los templates. Si tienes varios idiomas, en esta parte del video lo explican muy bien czcams.com/video/kdFfZObEtI8/video.html
@@waltermariz pero no me agregar la cuenta de WhatsApp,. Me dice que el número. Esta n usado, como hicistes esl
Also update the Event form 2.0 as soon as possible
Hello Yash, our developers are working on this and it should be implemented in the next few updates.
Ñueden hacer video en Español
Sabes integrar o conectar Amelia con Google Calendar
Hay tutoriales pero en inglés y nada para las personas que hablamos español
Si grabaras un tutorial con las nuevas funciones de Amelia 2.0 ayudaria a la comunidad de habla hispana que usa esa Amelia
Can we integrate the plugin with facebook inbox page?
Hello, Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: features.wpamelia.com/
We carefully follow suggestions from our customers and the more vote the feature gets, the more priority we put on implementing that feature in one of the future updates.
What are the costs to use whatsapp notifications?
Hello Hessel,
Thank you for reaching out to us.
WhatsApp notification are free of charge, and they are part of our Pro and Developers license.
Is the only way to use whatsapp through Facebook?
Hello,
Thank you for reaching out to us.
Yes, this is the only way at this moment.
We wish you all the best.
Have a nice day.
Showing error, not sending sending whatsapp messege
Hello ,
Thank you for reaching out to us.
Can you please create a ticket on our support platform and our support agents will assist you with this:
tmsplugins.ticksy.com/submit/
We wish you all the best.
Have a nice day.
@@AmeliaWordPressBookingPlugin same error.. the support cant solve, reason I cancelled my subscription. If somenone can help will return to amelia.
Waivers. Waivers. waivers. Waivers. did i mention waivers? This should be a no brainer.
This is free or paid?
Hello there,
Thank you for reaching out to us.
This feature is part of the Amelia Pro license and it is free.
We wish you all the best and hope you have a wonderful day ahead.
Meet
Look at how you behave, twitch your mouse, how confused your conversation is, the terrible video is incomprehensible and twitching makes you dizzy. Besides, you never showed the result. I wasted my time ((
This is a long shot and I appreciate the video, it's most definitely very helpful! However, is there any possible chance you guys could make one just like this for the SMS settings? I've bought the plan and upgraded everything I needed, but for whatever reason can NOT get it to send me text notifications when someone makes an appointment. The client who makes the appointment receives a notification, but me as the owner do not and I can't seem to be able to find any help on your website or online. I've searched through CZcams videos and all of your list of videos, but unless I missed it I just can't seem to find a lot of clips regarding this subject. There really isn't a whole lot on this setting online and the only place most links take me to is your help page, but in all honesty it really doesn't help at all. It just tells you the basics and doesn't go in depth or give any steps as to how to actually use the settings besides tellings you to make an account and add money to it. For me this is something our client really wants, and I upgraded my plan to you guys from my old appointment plugin specifically because you offer the SMS feature and I didn't want to have to go through a third party and have to do all those extra steps and make new accounts for everything just to get what I need. If anyone can help with this it would be truly appreciated!
Hello, thank you for reaching out to us and for your feedback.
Can you please create a ticket on our support platform and our support support agents will assist you with this:
tmsplugins.ticksy.com/submit/
@@AmeliaWordPressBookingPlugin Thank you, I actually have been talking to someone there for about a week now and they still haven't been able to help. However, I found a 3rd party way that lets me do it so I'm going to go with that since it makes it work the way I need it to. Thank you for replying back! If I could give some feedback, you guys should try making a video about setting up sms notifications. I know you have some that talk about it, but I haven't been able to find anything on your page or CZcams that goes into full detail on how to set up sms notifications. Given I've only been doing this for about 2 years now so it may just be something very simple that I'm missing, but considering your help support hasn't been able to figure out the issue and I haven't been able to find any help regarding it online is a bit of a bum if I may be honest. It's not often that you can't find an answer to a question you need on google but unfortunately for whatever reason there just isn't much on sms notifications in google. Everything takes me to the same place which basically just tells me to make an account and add money to it, but doesn't go into any detail in regards to how it actually works, where you enter your phone number, how you get your notifications, an example of what that sms text would look like, etc. I think that would be really helpful for someone like me who may have issues receiving texts notifications or knowing how to set that up. All in all thanks for responding, I really appreciate it!