OOUX Happy Hour - Content Types, Taxonomies and Nav Flows with Karen Hewell

As a content designer and strategist, Karen came to cohort 7 of the OOUX Masterclass with experience in content modeling, the process of organizing content types into a shared model for consistent, scalable content delivery (sound familiar?). Since completing her certification, Karen has continued to explore new ways to use OOUX-style modeling to enhance artifacts she was already using.
In this session, see examples of how Karen and some of her more enterprising colleagues have used the basic structure of the "classic" nav flow and adapted it for concepts like user intent, voice & tone, page types and facets. Plus, explore how to better enable your content creators (many of which are not UX writers) with OOUX-informed documentation and processes.
Karen Hewell is a content strategist and designer based in Phoenix, AZ. Before she became a professional word nerd, she was an ESL teacher and travel writer galavanting around southeast Asia. These days, you'll usually find Karen snuggled up on the couch watching documentaries with her sassy shih tzu, Mr. Pickles.

[@masclaroquetenho]

Very inspiring! I work with very complex systems that use a lot of nested objects and inheritances, and I can see things more clearly with this approach, and it helps my colleagues understand this complexity. I am very sold on this idea of thinking in objects, and everything I see makes sense, and my mental model for solving problems is very similar. Now I am thinking that studying content design may help me solve my problems more efficiently. Do you, Sophia or Karen, even try to use semi-automated ways to plan these maps, or is the process not quick/complex enough to require something like that?

[@SophiaVUX]

Right now there are now automations or short cuts. Planning these maps = using the ORCA process!!

[@TaraGillPhoto]

The OCRA process! 😃