DOORDASH DRIVER CONFRONT LYING Customer (She's holding the EVIDENCE!) FULL VIDEO
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- čas přidán 5. 05. 2023
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#doordash
#sidehustle
#notipnotrip .
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I had a woman at a car dealership claim she never got the food that I handed to her. I waited a few weeks then called the sales manager and made up a story about how rude she was to me so I left and went to a different dealership to buy my car. Try to get me fired? Allow me to retort.
We don't sign contracts with the customers. We sign them with the company.
Sue the costomer for slander. Go to the the news and let them know you are suing a costomer for slander.
The publicity will not be good for the apps. It will make people not want to order through them anymore.
They want to protect lying costomers over honest drivers.
You reap what you sow. Set examples.
There are no consequences for people who do this type of theft. Until some type of law passes, there will always be at home shoplifters.
Exactly
Very true I wish it just did not directly affect drivers before investigations are performed.
This is the same reason you're seeing people walking into retail stores and walking out with hundreds in merchandise with people filming in front of security guards. They feel there are no repercussions.
To Gigaholic Rex: Thank you! This is SO TRUE!!!
If you have video they will take it and they do kick them off etc but most don't record
All the customers know is that there is a way to get free food. Doordash is the company that keeps allowing it by blaming the drivers.
I had something similar happen yesterday. I delivered to a young woman at her employer, she works at a elderly, memory care facility in Flint Mich. It was a hand it to me delivery, she was standing outside and as I was getting out of my car, she came up to me all nicey nicey,I asked her name, she said yes and I gave her the food and drink. she almost immediately called doordash and said she never got the food. I was sitting in a parking lot about 500 yards from the Flint Township police station , so I rode over there and filed a complaint. The officer who took my complaint says that facility has security cams at the location and if it went down the way I said it did. That was it for her . I knew better than to confront her . I have no choice now than to invest in a webcam . I cant believe the stupidity of people . She didnt think it out that well cuz now shes on cam and our county prosecutor will see it..
This just happened to me. Even had a picture the food in the app. Still got a contract violation anyway. I disputed it and contacted DoorDash customer support yet. The violation is still there. I blame DoorDash just as much as these rotten stealing customers for taking their side, not the drivers side, especially if there’s evidence.
I have a contract violation for being "22 minutes late" because I was literally stuck in traffic. The lady got her food and it was still hot by the time I delivered it. Add to the fact that she didn't give me instructions for the callbox code at an apartment (which had congested and inconvenient parking in a busy city). I disputed it via text but the violation is still there. It's infuriating! It also dropped my perfect average customer rating from a 5.00 to a 4.81. I could understand if it was an hour late, but 22 minutes?! The lady, by all accounts, is entitled and rude as hell.
A violation will drop off after another 100 orders so keep working and don’t let these mfers get you angry.
This is "theft of services". Dood dash is forcing their drivers to accept crime... I would call the police and have her arrested.
These door dash guys need to have cameras on them record them as you hand them the food, and then they can't dispute the camera. Then this will stop because this happens alot.
They now send photos of where they placed the order. Not as good, but it's a step in the right direction
Cameras do you no good because DD and UE don’t tell you WHAT customer claimed they didn’t get their order. So, even if you record every delivery, how are you going to determine what scamming customer’s video to send to DD or UE as proof of delivery evidence? I may be wrong about this but even if DD or UE told you what restaurant the customer claimed NOT to get their food from you’d still be hard pressed to show that exact evidence because you may have delivered multiple orders that day from the same restaurant to different customers.
This is a very perplexing issue to sort out!
I’m kinda new to DoorDash. I had a customer lie on me and said they never got his food. this man was legit sitting in his window looking square at me and saw me take a picture and set it on his porch. This is my first violation ever. I’m sad someone can just lie like that. I’m sorry this happened to him. It sucks that people do stuff like that
Can’t door dash see on the navigation you were at the house, I’m kinda new as well…3 months but they know where we are at ..don’t get it
@@bcknight727 no, even if you send a picture and verify... you have to dispute the claim with doordash and the customer gets away with it. If you attempt to confront them its a bad look for you on the app. Did doordash for 2 years, I highly reccomend you stay in upperclass areas and refuse small orders, you can refuse until you get to about 70%. Anything beyond 70% and they will begin to give you less orders.
Yep customer knows it's a hack.. 😕
I had that happen once and had police involved. I now, take a picture of every hand it to me orders as well as send a message to customers stating that for security and fraud prevention all hand it to me orders are recorded. If it's a leave at door and they come out, I politely tell them that I need to take a picture. Always cover your butt.
I don’t record them that’s privacy laws dude you can take a picture through the app when you text to customer there’s a camera icon in the chat use that instead try to get their address or the number on their house with the food being there if not take a wide enough picture especially if it’s a glass door they can see your reflection in the picture
@Bob G You are incorrect and may want to go back and reread the laws. As long as you inform them in writing that they are being recorded prior to arrival, you are legal to record. I have already talked to the law as well as attorneys. I guess then that every one of those ring cameras doing recordings at every location you go to is illegal then. You make no sense. How many of those places let you know you're being recorded? The illegal part is if you put people recordings on blast across the internet without their permission. Guess every major retailer is illegal as well because there are cameras everywhere. You're recorded everywhere you go. Guess every casino is illegal as you're recorded there as well.
She needs to be arrested for theft!! Support our drivers!! Damn he had a pic, too?!
If y’all haven’t noticed yet, people are mentally I’ll and have no conscience about stealing and lying…Jesus can’t come back any sooner, please
He should've said "If you didn't get any food why you got stains from the food on your shirt" 😂
If you have never heard of it before, the act of people repeating themselves over and over, "I never got no food", is what is known as The Shaggy Defense. Wiki has a pretty good explanation - "A Shaggy defense is a legal defense strategy in which a person denies an accusation with the simple defense of "it wasn't me", despite overwhelming evidence to the contrary. The strategy's name is derived from reggae musician Shaggy's 2000 single "It Wasn't Me", which narrates a story of shamelessly denying one's infidelity; it was coined by Slate writer Josh Levin in 2008 to describe the defense tactics used by singer, songwriter, and producer R. Kelly while on trial for child pornography charges." Most annoying thing EVER.
I even message DoorDash customer service and explaining to them when is a hand to order they need to implement a code so that we input the code to give them food and that confirms they have the food. Idk if that will fix this mess but it’s a good thing moving forward. By the way, I think it was Doordash dad or Moosh who said they will use a body cam I know Moosh does it a lot
Been doing this 3 months, been lucky so far I guess no tip baits and no lying customers saying they didn’t get the food
What is tip bait? High tip but they adjust it or remove it?
@@tylerrodriguez9136 exactly
I never got no food, which actually means that she got some food. Double negative from a negative sneaky person. Smh.
These delivery services should have people sign for the delivery of their order. That would stop some of this mess.
Good idea
No it doesn't work they do this with customers that claim this already and I had one claim I signed for her... liars are liars luckily I had video so the violation was removed right away
This is why i DON'T EVER do deliveries to the HOOD or SECTION 8. EVER.
These types people NEVER TIP! (YEP I SAID IT, THEY NEVER EVER TIP)... and then they pull shit like this!
Most people, even black waiters and waiters tell me that most blacks don’t tip, it’s well known. Like water is wet, blacks very rarely tip.
And here is why it is best to have a recording for handed-to-me orders. Cause you never know. I haven't been doing deliveries for a while but my rule for handed-to-me orders is to record the drop-off with the customer and try to have the address visible just in case someone scams the system for free food.
Give an OTP code to the customer. During delivery the customer have to provide the OTP to the delivery guy after making sure the order is received. Then delivery guy puts in the code in his app to confirm the delivery made. That's it. No more disputes can be made after this. How hard is it to make a system like this????
They already have this for some orders. Idk who gets chosen to do it or if you just opt in. But I hate those orders because they take forever to come out and you're just stuck there waiting for the code.
Aye Fam the video is definitely real the low life customer just mad that the driver caught and confronted her you should never confront the customer right or wrong but his intentions was good#GoatTalk
You are absolutely right! You should never confront a customer like that!!!! What you should do is, drive back to the house. Then walk toward the door with your hot bag. As you are walking look for hand size rock. Knock gently on door. Then as soon as the door opens but the bag over their head and you know what to do with the rock!!! IM KIDDING……… never do that either….. if you try and put the bag over their head they may attempt to flee, so only use the rock!😊
😂😂😂
Oh she understands! She doesn't care!
It's sad but yup she'll create new accounts and continue doing it.
@@budsodastories exactly I had a household that would cancel their order every single time I got them. I would report them and started taking pictures on my own because at the time GrubHub didn't take pictures. If they did get cancelled they would just make a new account. For what reason I would get them often and EVERY SINGLE TIME they cancelled the order. 🤦🏿♀️ Thankfully GrubHub doesn't penalize like doordash does. I would have been deactivated by them alone. I will call GrubHub immediately when I get that someone said they didn't receive their order. I know drivers steal but I don't have to. There are people out here with real integrity!
Culvers is at a minimum $12 for a combo she does this on the regular the way she is looking😮 dash cam all kind of cams it's gotten to this point
You delivery drivers need to do like auditors. Video each and every delivery. If they try to lie about not getting food , use video as evedence, press their charges with local police. Stealing food is a crime no matter how they do it.Ban all future delivers to that address, not the name or telephone number. They can B/S that number but not the address.
she deserves to be deleted
Exactly. If he killed her i would testify it was in self defense
I wonder if some scummy customer lost their life over a free meal if they would stop dummys
All you got to do is stop delivering under 7 dollar orders non tippers always finessing!
Usually a person that doesnt tip.
I would blacklist the people from any delivery platform out there. That includes delivery drivers that take off with parcels after they get caught taking ( or stealing ) parcels back . And the door dash companies put in place a quick photo, of customer receiving their food as you suggested...
This makes me sick!!! Grab a conscience!!! 😮 unbelievable!
there should be a Door Dashers’ board for reporting these people to each other so they can refuse to deliver there.
Agree 💯 PERCENT. Don't confront the customer.
Im honest when i order and tip twice.. tipped cash too 😂😂😂
Wow weren’t you just at 7k not too long ago!?! Wow your breaking the algorithm lol congrats my friend.
I would’ve called the cops n had them come out n everything like sirs check the heffers trash 😂just in case she scarfed it down already
You think that she would have said something right away about the food missing when he supposedly just handed her the drink. SMH!
There’s a special place reserved in hell for women like that
Shouldn’t hide these people’s identity
Im forever grateful you and steve show me the curri app and o don't have to deal with these bs.
🙏🏾
Seems a pretty simple solution, make them sign in the app like they would a package
He should of just put her address everywhere
DoorDash is creating these conflicts
3 times I’ve had customers say that they never got their order. The 2nd & 3rd times I had a body camera that showed me give them the food. I sent it to doordash and had the violations removed. I can’t believe they didn’t see the camera. The last girl made me the maddest because it was a shopping order and I had to make 3 trips to her apartment to take the groceries. What’s worse is that doordash doesn’t apologize or send and email or nothing.
Omg she literally said yes when he first asked her if he delivered her food a few minutes ago and then says she only got a drink but no food. People like this shouldn't be able to use Door Dash, Uber, or any service like them because when they lie just to get a free meal, or a free ride, it can cost the person thier job.
What better opportunity to confront the driver if you never received the food and when they came back. So interesting how she had nothing to say in regards to her food being missing when the driver was right there. Just gross lowlife and lazy.
Don’t they make you take a pic before you drop it off?? 😂 🤦🏽♂️
All the dashers I know take pictures and record them leaving the food and the address.
As long as doordash doesnt take action against these people they keep doing it over and over
Taking no tip orders always scare me because 9 times out of 10 they are the one’s you have issues with.
It was most likely Meghan Risman you heard it from. Which still didn’t help her from getting deactivated. He was out of pocket because the realistic outcome of him approaching her is ultimately his deactivation.
That’s insane bro! And adamant that she didn’t receive it! Smh
Poor sod. She should get done for theft. He should call the police get them to go in and check if it there
It could be fake because if it was real, why doesn't she just shut the door? LOL
There should be no such thing as “leave it at my door” option, every delivery should be a “hand it to me,” and either a customer signature required or a 5-6 digit pin that the customer receives upon ordering and paying for the food given the driver to enter into the system upon food delivery. This policy alone would solve 99% of the “I didn’t get my food” complaints. However, truth is DoorDash refuses to fix this problem because it’s their nefarious way of thinning out the driver herd when it gets too saturated in any one area, city, or state. 😡😡😡
When I doordashed, I took pics and/or video at each delivery with the address or apartment door and the food in the picture.
I am looking at her door, and spots all over it, she seems to live in a rough neighborhood and with that mentality of hers thinking its ok to lie on employees to get a refund and free food is why she will always live in that type of neighborhood. Nothing good comes to thoses who cheat, lie and fraud.
Can the dashers boycott that address?!
So when a person doesn’t pay for their order that you delivered, what are you supposed to do? You can’t confront them because it goes against the terms of service… Are you supposed to just “eat” the loss? No pun intended. You are a thief, lady! It’s the same as buying a pair of shoes at your local shoe store and pay by personal check, then after you get home with the shoes, call the bank and cancel the check. It’s theft! You just admitted that you received the food twice! Then, once he tells you he knows you cancelled the payment, you suddenly change your story, all while you are holding the drink in your hand. He is being very decent about it by asking her to remove the complaint that says she didn’t get her food. Now he has to report that she is lying. But again, he has to “eat” the cost of her food because she is a total scumbag. Wear a body cam if you are a delivery person or at minimum, take a photo of the person receiving the delivery. It totally sucks he can be deactivated for confronting the lying customer.
I just wish customers would say “I received someone else’s order” when they try to scam DD. Dd is a dishonest and scum company so I’m not mad at anyone for ripping off DD. just wish they knew/cared enough that they could do it in a way that doesn’t put the blame on the driver.
woman looks like she ate 3 double cheeseburgers
I have over 14,000 doordash deliveries. DON'T TAKE NO TIP ORDERS. You won't have this problem
Easier said then done. I've taken $8 or $9 orders where it was *all* base pay. And not just once or twice. It's happened numerous times.
@@stevedambro5709 I guess I'm lucky lol
You would think as a customer that most door dash drivers have body cams or a cell phone to record all interactions. It's sad that a lot of that do these deliveries have to go and do extra steps to protect our job. I don't understand their level of understanding. There are camera's everywhere. It's not that serious. If you can't afford the food and sometimes it's just a $5 sandwich cook your own food. Don't mess with people's livelihoods and income. It's weird and it's just plain wrong. At the same time it's not worth confronting a customer. It's a losing situation. smh It's crazy how the customer had the cup in her hand. People are mentally weird and crazy!
They understand it they just dont care if it costs somebody there job.
she broke so she lied 😂😂she need to run her money up stealing ahh
Wait and take a video of them opening the door and taking the food.
They need to photo the handover of food end of promblem
Great advice to not confront. DD will use your gps & photo of contactless delivery to prove your dispute so stick it out!
You are correct sir, let DoorDash keep getting burned and they will setup a verification in the app
No they won’t because this is DoorDash‘s way of thinning out the driver herd in over saturated cities, towns, and states.
I'm glad I'm seeing this. I usually do GrubHub but if I go back to door dash I'm taking a picture of me handing them their order as well. This is crazy!
You can still get it but pictures usually get escalated and taken down within 2 days
@@budsodastories I would take the pic with my camera so it would still be in my phone.
@@budsodastories where is soon as you take the picture screenshot it as well that’s what I do
Don't deliver to the ghetto... period
He gots no food.
Either she's trying to trick him with wordplay, or she's crazy. Either way, it hurts us drivers.
Door dash should have a function for the driver to lock the purchase so that people are not able to do this
Does the notification tell the driver a dispute is for entire order or one particular item? Or is it just a generic dispute notification?
General notification but we get it who it was it says merchant hand to me or leave at door and we can usually figure it out. Most are brazen enough to have a message to support pending when they get the notification the order was completed
@budsoda because as a customer if the order is missing something it usually asks me what item and then typically refunds that item but i wonder if they blame that on driver when it's actually restaurant
Simple solution: Do what Amazon did and make either a recording of the transaction or a picture part of the delivery driver's requirements.
Solves a lot of issues for absolutely free
I definitely think DoorDash drivers need video proof and stop the thieves in their tracks 😊
Shits crazy… people always trying to come up on something
Ban them for life for lying this fool got Culvers cup in hand
As long as they leave the food without any proof they delivered it, this is gonna keep happening. I know that take pictures but you could easily pick the food up after you take the pictures. Go back to when you hand the food to the thieves so they can't say they never got the food. Only dishonest pathetic people will do this kind of thing.
had a safeway ask me if he could take a picture the other day. sometimes they are delivered by doordash. I am ok with that.. faster service. Also last week I got my full order besides fries.. I didn't complain. it can happen. last summer I got 50 dollars worth of meat.. likely for a BBQ.. so I called and they said enjoy.. we can't take it back.
door dash drivers need to get bodycams or just record every interaction and if someone lies like this doordash should permanently ban them and it should also be a criminal offense
Culver’s is MN
so confused, when my wife and I did it one weekend(new) had to take pics of delivery
Trolls among us!!!
Simple solution, Just video them the entire time you are delivering the food, call out the DATE and FULL ORDER while you have them on camera... The knowledge that you have proof of them receiving their order will deter them from this foolish act.
Oh I for sure believe this is real. Me and my woman door dash for our job. We as dashers should be allowed to report this kind of customer.
This happened to me three times over the last month. I’m considering getting a GoPro camera and recording everyone.
Body cam= YESSS
Drivers purchase body cameras. Start recording the moment you get out of your car.
I never worry about it. I deliver to fast and make so much money DD knows I’d never steal food , they got me on that GOAT algorithm. The dudes that work like 40hrs a week don’t steal food
THEY NEED TO HAVE TO SIGN SOMETHING SAYING THEY RECEIVED THEIR ENTIRE ORDER.....SHE LYING, SHE WOULDN'T BE HOLDING THE DRINK IN HER HAND IF SHE NEVER GOT HER FOOD!!!! SHE NEEDS TO BE CHARGED WITH THIEF.
But she said yes 2 times.
I'm gonna start taking pics no matter what..
Only give a delivery with a signature????
He is the scammer dude, this is the 3rd gangster I’ve seen doing it for views, company policy isn’t to film and abuse customers at all. It’s harassment. The company has ways to prove the food was dropped off. They just have to sign for it.
...i still take pics of hand to me now. i think im going to start taking pics of wherever the house number is such as the mailbox just in case they try sumn slick. someone said they didnt get their sushi so even if those photos arent needed we are protected its only going to get worse guys
PoS customers, what can you do they are the lowest of the low.
Door dash should have in they agreement you get 1 time to say you didn't get your food as a customer and people wouldn't do it multiple times.
I was so made customer said they didn't get, .
The messed up part is that uber probably does not give a shit about their employees anyway