Mine will not leave the charge station, battery says 100% on app? If I pick it up and move it to another room and press start button on top it does nothing? Then when I put it back on charge station it says 0% battery?
Hi, thank you for letting us know. For product problem, you can contact our sales department, and they will try their best to help you solve the problem. In order to better explain your problem, please also attach pictures or related videos, which will help our staff understand.♥ Email: support@ultenic.com
thanks, the funny part is - why to remove the brushes :D
Mine will not leave the charge station, battery says 100% on app? If I pick it up and move it to another room and press start button on top it does nothing? Then when I put it back on charge station it says 0% battery?
Hi, thank you for letting us know. For product problem, you can contact our sales department, and they will try their best to help you solve the problem. In order to better explain your problem, please also attach pictures or related videos, which will help our staff understand.♥
Email: support@ultenic.com
Did you find a solution to the problem?
Where can we order the replacement battery?
Hi, please contact our customer team for the replacement battery. Email: support@ultenic.com
I cant get the battery online. Please guide
Dear, please contact our customer service team, they will help. Email: support@ultenic.com
@@UltenicOfficial email sent
Recherche batterie robot ultenic D5s pro
Réponse en français svp
Hi, please contact our customer team for the replacement battery. Email: support@ultenic.com