Congratulations on keeping a positive mindset during what appears to be a trying time, now that you mentioned it, our van awning could use a little support, me telling the awning that it's doing a good job and to hold up it's end, doesn't seem to be working.👍👍
Gday Bazz, you were randomly selected for the awning support! 🙂 send me an email at wildtouring1@gmail.com and I’ll organise posting it out to you mate 👍
This is why I can’t put $100k down on a “quality” van.. for most of us who work 5-6 days a week constantly talking to the dealer and taking the van back and fourth when you don’t live local.. couldn’t think of anything worse. Glad you guys have things sorted look forward to seeing your next trip!
Yeah totally hear where you are coming from! We’ve been saving up our list of warranty issues to form a longer list. Just not feasible to be going back to the dealer after every individual issue! 😫
All manufacturers are the same because the industry is unregulated and the skill of the workers and the QA of the manufacturers is very poor by other industry standards. What sets vans apart is how well the manufacturers back their products and customers. I think the Willow RV is a good product but the management of Willow have lost their way since covid and back up service went down the toilet over the last 12 months. It's slowly restoring but a lot of damage has been done to the brand. I have 2 Willows. One brand new for sale that I can't give away because of the negative publicity and one I travel full time in that's 18 months old and has never had any issues with it.
@@henrydipaolo4517 The Willow RV is a good product ? You must be on drugs and or work for that company. Backing up there products, Did you not see the unsealed undercarriage ? Anyone with a brain would know that was a problem. And paying that much should not mean you have to keep going back time and time and time again. The owner of the company should be shot. It deserves negative publicity.
An option for the floor vent, Make a mesh panel then fit air con filter material to it. This will filter what can get through it and create extra flow resistance to ensure the caravan can still pressurise the van, and serviceable.
Nothing negative in there whatsoever! In fact considering everything you've been through I would call it extremely positive!! Having to bloody rewire the whole van is completely ridiculous but obviously necessary for peace of mind. I'd be interested to know the details and why it wasn't deemed necessary by the manufacturer but you felt it had to be done. I do understand why you didn't go into depth tho. Must have cost a good few grand. Gotta go the 300 👌👍😎 Just seen Tiavs exhaust install and I want some of those speakers for my 90 series Prado 😁😜 That just looks like too much fun to play with
Hey Cam and Tiff You guys rock, those problems would make most people angry and bitter, but you guys stay calm and composed, its a real testament to your character, well done Wild Family!
Sounds like basic Quality Control wasn’t done at manufacture or dealer pre-delivery for some things. Also recommend fitting awning rafters, Aussie Traveller seem to be the best We used the same chopping board and placed it on the bed for travelling
Love the honesty guys. We're a few years behind you with touring decisions and purchases, so having you go through it all is massively helpful. Legends! 🤙😊
Well done guys. Thanks for sharing and being honest with the whole deal. Bloody hell what a nightmare 😳 we too had a van with water leak, damage due to water leak, hubby rewired and also fixed other issues. This was now some 6yrs ago so this kinda thing not new. Like you it was just too hard and we fixed it ourselves, pays to be handy. The heartbreak and stress just wasn't worth the fighting We sucked it up and moved on So you can imagine when we purchased our new van 18months ago it was a long process. We made our list, as you guys did, I've watched that vid. I also purchased the icheck tyre pressure thingys thanks to you recommendation 👍
I love your honesty guys, our caravan has had a few issues too so it's gives us a little comfort that it's not just us 😊. We would like to be in the running for the awning support, I didn't even know about them.
To sort your dust issue with the hole in the floor. We use a pressurising fan which fits to the roof and pressurises the van to prevent dust ingress. Works a treat. Just remember though that at night with heater on, the roof fan will vent heat. To fix this we put Velcro around the fan housing and put a piece of ply (covered in cloth to make it nice) over it to prevent heat loss. When we start driving, we remove panel and start fan.
Glad you guys are happy with where it's at now. If you had your time again, would you opt for a different manufacturer? I'm kind of put off of Willow now 😬
@@biglap.australia not entirely true. Manufacturer was pulling the strings and telling them what to do and when until they had a gut full and said no more. They closed the group down until they evicted all the manufacturers and their “representatives”. This was directly off the back of how they were treating customers especially those using social media to air their issues.
Thanks for the update. I admire you both for being incredibly calm about it. Sometimes I think you’re better off just fixing it yourself and moving on. Having said that as an electrician of 40 year’s experience and licensed in 3 states, wiring a caravan in 1.5mm for power is total BS. Willow caravans should be ashamed of themselves.
If you haven't already invest in a set of Aussie traveler anti flap ends for the awning. There brilliant, you can attach the end walls to them as well Werth a look. Have fun always.
Hey there, Cam and co, I actually enjoyed this video. It had everything which is great for a change. Mate, re vehicle to purchase, the misso and I have had our new Y62 for only weeks. Trust me and go with one, you won't be disappointed.
Thanks for sharing and your positive attitude. We to had water ingress on a new van due to poor pipe application which fortunately my husband could fix. So fortunate to have very handy men around. Love our van now we’ve made it our own. Happy travels 👍
Wow you guys are far better than me. To have water leaks and to re wire a new van at your own cost and still be positive, I would have lost my mind so well done guys and I hope you have many great trips in it.
100% can understand your disappointment! My hubby and I bought our first brand new van this year and were a little underwhelmed with the quality of finishes etc for the price we paid. But in saying that love what we have and will fix ourselves. Love that you show the good, the bad and the ugly! 🤘
Hey Cam and Tiff, like you we have been a young caravanning family and just convinced my parents to do the same. They have bought a brand new van and also having issues. Great to see you’re still positive about it, keep smiling. Would love to go into the running for the awning support for them. They have a 21 ft with no support at the moment. Makes total sense to support that span! Keep up the solid honest vids. Love your work 👍
@@WildTouring while travelling through WA we saw a Zone RV. All the decals were removed! The only way I knew it was a Zone was of their distinctive look. Someone’s must have been disappointed.
Wow! Well that's Willow off my list and just as well. I'm not a calm person and they'd be calling the police if I ever had cause to argue with them. So I do appreciate your info keeping me out of trouble.
I would definitely love one. Can I just say that whenever you speak it's without any malloced just your own experience and what works. Just get out there can't wait for the upcoming events 😊
Cam don’t feel bad about negative comments, quite frankly it’s refreshing as all vans have their issues, it’s about how they are addressed, too many say my van is perfect when it isn’t. Stay honest and true and most of all unbiased. 👍
Don't be shy, everyone needs to know the defects. Its not drama to give people info or have a winge. Wiring a complete van wow😮 Things that you need to keep your eyes out for. You call your selves novists 😅 but you know a hell of a lot more than most of us. Also not all dealers are happy to help. Thanks guys for your honesty
I think all Caravan Manufactures need to lift their game and an Industry Standards Set up cross the Board so they can be Audited and held to account. As far as Pop Rivet Guns go, the best one is the Milwaukee Battery one, once you have used one, you will never go back to the crappy hand held ones. I hope you find a solution to the gas problem as yours looks totally a botched and Ill thought out mess, what were they thinking. As always we enjoy your vids, many thanks for sharing and highlighting your travels and caravan updates.
We have had a great run with our Willow, one of the best out of the box towing rigs we have had and generally better build than our last three vans (two different manufacturers ) Hope you get to enjoy the van and explore more of Oz.
For the hole in the floor, put the flyscreen back in and then use marine air filter sponge to fill the hole. Should help filter all the dust but not be sealed in so gas can still aerate.
Thanks for another great video . Don`t think your negative about the issues you have had, it`s good to share it in a honest way . The awning bracket looks like a great idea our new Villa didn`t come with one either cheers Pete
Stop the dust get an electrical switchboard filter. By the way if that cable was undersized can’t believe the van company aren’t being prosecuted. Thanks for the video.
Wow that’s a lot of issues, can’t believe you handled do well .. but then again off camera !! 😀 I just wouldn’t put up with all that and not seek some form of compensation. It’s brand new, stuff like that shouldn’t happen and people need to push back and not just semi except it as normal for a new product. I’m wondering what’s going to fall apart when you hit the dirt. I hope it all goes well for you. Thanks for your straight forward honesty, I’m sure it helps a lot of people.
We loved your honesty with your van ! We have been to that van yard many times crawling over and sitting in in all the vans there as we are in the process of upgrading our van which is a 2003 heritage. We love all the new vans but have now decided to purchase a pre Covid van for that very reason. Glad you have got it all sorted and you are happy. Willow are a beautiful van. We would love that awning bracket 😊
Cam and Tiff i really feel for you guys with all the problems you have had. I am horrified at you having to replace the electrical wiring at your own cost, luckly you have the money to do this a lot of people don`t. I have owned caravans since I was 19 years of age and I am now 67. I have owned numerous caravans both new and second hand vans and never had problems with new caravans purchased. Sadly the state of the caravan industry at present is not a good one with people reporting all kinds of faults and manufacturers and dealers not doing the right thing to repair or replace defective caravans. I have friends that their new vans are lemons because of serious water leaks and other faults and have battled to get them repaired. I personally have found buying a good second hand caravan a better proposition for us. We purchased a 2011 24 foot Traveller caravan that was custom built for a couple and the van was immaculate and well kept no leaks and free from faults at the fraction of the price of a new one.
High guys just wanted to touch base after watching your video to say we just feel as if we are in the same space as you guys. We love our van now but the initial hand over and first six months were very similar to yours. Water leaking at washing machine, water ingress through jmould and parking lights, cupboard latches not staying. Our big issue was the water ingress through jmould into bedroom windows. After lots of e-mails, unanswered calls, and no van for about six weeks we are in a much better place. So now same as you guys happy with our layout happy with how she tows and just enjoying it. Safe travels if you make it to Queensland would love a catch up.
Some good information. I'm looking to upgrade to a new van. You have prompted me to determine 240v regulations and ask manufacturers about wire diameters, etc, to ensure I don't have any issues.
Finally sorted. How long😅😅. But these things are sent to test us. By the looks of it, you made it through. Now time to hit the road and make some lasting memories, with the kids. Safe travel guys... Ps. Go the 62😉😉
I know how you feel regarding caravan, ours is just 3 years old and 3 months ago found the the ply roof above bed had cracked from water slowly leaking in where they hadn’t siliconed around aerial property. Ours was pre Covid too. We spend a lot of money on caravans and there’s just no regulations so we can come back to the manufacturer and hold them responsible. Ours is a different brand too, so it’s across all brands people are being caught out. Sorry about my long whinge. Keep up the good content
Well done guys on keeping positive about the van (and not kicking Willow to the kerb). Definitely not easy given the expectation and excitement that comes with a new van of considerable capital investment while experiencing ongoing issues and faults, minor or not. I can only imagine the roller coaster experience of getting (or not getting as it seems) outcomes with manufacturer/dealer support.
That cutting board that Tiff bought for on top of the stove. What about that stick on foam seals from Bunnings, comes in various width and thickness. That may protect the glas top on the stove
I’d love the awning roller… just realized that’s just the thing that would solve the sag in the middle of ours!!! You guys are amazingly level about all the issues… maybe you could try create a flap in that hole kind of like a dog door with light magnets across the bottom to auto locate /close it ?
Hi guy,'s its a while since I have seen your site, but good to know you are now mostly sorted. I couldn't help but notice the Jayco Silverline similar to ours at the inlaws place,if they have had a dream run with their van as we have ( ours is over seven years old, we bought in new) you may be getting a bit of I told you so from them, and did you see their mirror in the ensue CHEERS
Would love to be in the running for the awning support contraption for our brand new van! Really enjoyed your video, all these upgrades and tips are very useful :)
Have to say, I admire your patience and tolerance. You are very Zen about the niggles of your van purchase and the corrective action process. I haven't heard of anyone who's recently purchased a new, high tech van getting it completely right from their pick up day. Annoying (and inconvenient) returns for warranted work seems to be the order of the day. I've formed the view that it's an industry ATD problem. However, I don't want to come across as negative and hope your once in a lifetime purchase experience hasn't been tarnished. I not sure I could cope (or react) as well as you! Best wishes for your coming trip. Looking forward to the videos.
You guys have every right to feel salty about having sub par support for non trivial issues on a brand new van costing mega bux. Build defects happen, it is that follow up support that sets the manufacturer apart. Will be really interested to hear more on how you get on with your 24V system. I'll be looking to do something similar with our next van as the voltage sag on 12v with high draw loads isn't ideal.
I’m laughing because I’m watching this whilst cleaning our house for sale before we leave. I just pinged my finger pulling a hook off a cupboard. I have more to do, so will be going with the two handed approach. I’ll get hubby to watch this because he’s got to fit the stone stomper when it eventually gets here. We are getting ants and cockroaches in the van, so goodness knows how to deal with that. We have so much to install and have installed before we leave. Same with the new car.
We bought a year old caravan just before covid happened and haven't had one issue. That's terrible that you have had so many issues with the van. Hopefully everything is fixed now. We would love the Aussie awning bracket.
Haha Brodie’s really finding his cheeky side 😆 Nice vid and van update, always good to see the little mods others make to their vans. I only realised this week how those awning supports work…I thought ours had been installed too low (or was for hanging naughty children from), until I realised it pivots with the awning 🤦♂️
We didn’t cover our vent and have the dometic dust reduction and don’t have an issue with dust. Just did a really dusty dirt road in NT and it was pretty clean when we pulled up.
We love the mods of your van because we have got the same one. If you have still got the spare awning support, we would love it for our willow and hope to catch yas somewhere on the road
Thanks for the offer of the awning support… I would love it please. I need one for my van before we do the Gibb in June / July + the GCR on the way home to Perth. Great channel. Cheers.
Love watching you guys! You’re so natural and always up to answering questions! Would love to be in the running for the awning support thingo 😂 that you’re giving away. Thanks guys
Oh wow, that wiring was far too thin I really don't understand how they got away with that also that massive hole in the floor . Ours doesn't have a hole like that. Ours came with the central awning @ 18ft. Yes we had problems that were resolved with the dealer but leaky hoses etc are unacceptable. Glad that u are happy with it now , There's always something to do with them Great video
G'day guys we to have had troubles with our Snowy caravan. Love the mods use have done. I would love one of those caravan awning supports bloody good idea.
@Wild Touring We are still waiting on the block out blind for the skylight to be fixed. We need to change the mirror in the bathroom as it's roof to floor and you can watch yourself on the toilet 😆 🤣.
Great episode Guys 👍👍👍Having an older van ( 2015 ) I was thinking of getting the inverter hard wired into our van, I didn't even think about the wire size, food for thought, i'm going to have to check now 🤔🤔🤔 Cheers for sharing, keep the awesomeness coming 👍👍👍 Cheers Andy 🍺🍺🍺
With the hole in the floor, my guess is that ventilation is required if you’re using an AGM battery (lead acid) which produces hydrogen when charging. Check with the manufacturer as shouldn’t be required if you’re using lithium batteries
Hi guys we have the same cupboard and draw latches as you, I had to order 10 of them, they are not really smooth when opening but I have spares now, cheers guys have fun Phil and Kerry
I had a Y62 and here are some things you might not appreciate until you've owned one. Fuel first, L/100km was fine it was the $/km that got old (always 95 or 98). Next, they are wide. On paper maybe it doesn't seem so but compared to driving a 200 it was significant, you need the 360 view cameras because you need to middle every parking bay. And every track you currently scratch the car on, you'll gouge the Y62 on. 3rd, if you plan on towing a lot then no question IRS is a disadvantage. As soon as the back end squats your camber is out, and making the rear stiff enough with springs/airbags doesn't make for a great ride.
Congratulations on keeping a positive mindset during what appears to be a trying time, now that you mentioned it, our van awning could use a little support, me telling the awning that it's doing a good job and to hold up it's end, doesn't seem to be working.👍👍
Haha cheers Bazz! 😂
Gday Bazz, you were randomly selected for the awning support! 🙂 send me an email at wildtouring1@gmail.com and I’ll organise posting it out to you mate 👍
This is why I can’t put $100k down on a “quality” van.. for most of us who work 5-6 days a week constantly talking to the dealer and taking the van back and fourth when you don’t live local.. couldn’t think of anything worse. Glad you guys have things sorted look forward to seeing your next trip!
Too true Matt. You spend thousands and you have so many things to fix in todays vans they are a disgrace.
Yeah totally hear where you are coming from! We’ve been saving up our list of warranty issues to form a longer list. Just not feasible to be going back to the dealer after every individual issue! 😫
All manufacturers are the same because the industry is unregulated and the skill of the workers and the QA of the manufacturers is very poor by other industry standards. What sets vans apart is how well the manufacturers back their products and customers. I think the Willow RV is a good product but the management of Willow have lost their way since covid and back up service went down the toilet over the last 12 months. It's slowly restoring but a lot of damage has been done to the brand. I have 2 Willows. One brand new for sale that I can't give away because of the negative publicity and one I travel full time in that's 18 months old and has never had any issues with it.
@@henrydipaolo4517 The Willow RV is a good product ? You must be on drugs and or work for that company. Backing up there products, Did you not see the unsealed undercarriage ? Anyone with a brain would know that was a problem. And paying that much should not mean you have to keep going back time and time and time again. The owner of the company should be shot. It deserves negative publicity.
An option for the floor vent,
Make a mesh panel then fit air con filter material to it. This will filter what can get through it and create extra flow resistance to ensure the caravan can still pressurise the van, and serviceable.
Good suggestion, thanks mate!
Now theres a brand I'd avoid. Those are all unacceptable issues, made all the worse by the need to access Consumer Law protection to no avail.
Well Willow is definitely off my list. Spending that much money on a van, I would want better quality. Sorry.
Nothing negative in there whatsoever!
In fact considering everything you've been through I would call it extremely positive!!
Having to bloody rewire the whole van is completely ridiculous but obviously necessary for peace of mind. I'd be interested to know the details and why it wasn't deemed necessary by the manufacturer but you felt it had to be done. I do understand why you didn't go into depth tho. Must have cost a good few grand.
Gotta go the 300 👌👍😎
Just seen Tiavs exhaust install and I want some of those speakers for my 90 series Prado 😁😜
That just looks like too much fun to play with
Thanks for your honesty guys. Have put me off a Willow - let’s hope they lift their game
Hey Cam and Tiff
You guys rock, those problems would make most people angry and bitter, but you guys stay calm and composed, its a real testament to your character, well done Wild Family!
Sounds like basic Quality Control wasn’t done at manufacture or dealer pre-delivery for some things.
Also recommend fitting awning rafters, Aussie Traveller seem to be the best
We used the same chopping board and placed it on the bed for travelling
Awning rafters are my next purchase! 👌
Love the honesty guys. We're a few years behind you with touring decisions and purchases, so having you go through it all is massively helpful. Legends! 🤙😊
Stick with a tent 😂😂 haha
@@WildTouring 🤣🤣
When you put your awning away, move the strap to the center so you can pull it out easier.
Car air filter for the gap, just put metal mesh in front to stop mice!
Cheers for the suggestion!
I’m no electrician either but 1.5mm cable is usually used for lighting circuits and 2.5mm is for power points etc.
You guys "telleit as it is" so much appreciated by many.
Don't be sorry about being negative.......it's your honest opinion therefore it's totally valid.
Your van is coming together nicely 👌
Thanks Kristina, appreciate your support!
Well done guys. Thanks for sharing and being honest with the whole deal. Bloody hell what a nightmare 😳 we too had a van with water leak, damage due to water leak, hubby rewired and also fixed other issues. This was now some 6yrs ago so this kinda thing not new. Like you it was just too hard and we fixed it ourselves, pays to be handy. The heartbreak and stress just wasn't worth the fighting
We sucked it up and moved on
So you can imagine when we purchased our new van 18months ago it was a long process. We made our list, as you guys did, I've watched that vid.
I also purchased the icheck tyre pressure thingys thanks to you recommendation 👍
Cheers Lee. It’s a pretty stressful time! Hope you’re new one is a much better experience 👍🏼
I love your honesty guys, our caravan has had a few issues too so it's gives us a little comfort that it's not just us 😊. We would like to be in the running for the awning support, I didn't even know about them.
Cheers! Yeah it sounds like most people do unfortunately!
To sort your dust issue with the hole in the floor. We use a pressurising fan which fits to the roof and pressurises the van to prevent dust ingress. Works a treat. Just remember though that at night with heater on, the roof fan will vent heat. To fix this we put Velcro around the fan housing and put a piece of ply (covered in cloth to make it nice) over it to prevent heat loss. When we start driving, we remove panel and start fan.
thanks for being candid about the van issues, dealer support is a godsend in those situations.
Awesome to see & hear it’s all coming together, really pleased for u both. Go the Y62 !! Cheers
Glad you guys are happy with where it's at now. If you had your time again, would you opt for a different manufacturer? I'm kind of put off of Willow now 😬
Yes, can only speak for ourselves but in hindsight we would have bought something else.
The Facebook owners group was enough to put me off buying one. I even told the dealer that.
That group is run by Stalin graduates.
@@biglap.australia The group has now divorced themselves from the manufacturer who no longer has any control over the admin.
@@henrydipaolo4517 it’s not the manufacturer it’s the groups admin people.
@@biglap.australia not entirely true. Manufacturer was pulling the strings and telling them what to do and when until they had a gut full and said no more. They closed the group down until they evicted all the manufacturers and their “representatives”. This was directly off the back of how they were treating customers especially those using social media to air their issues.
Thanks for the update. I admire you both for being incredibly calm about it.
Sometimes I think you’re better off just fixing it yourself and moving on.
Having said that as an electrician of 40 year’s experience and licensed in 3 states, wiring a caravan in 1.5mm for power is total BS. Willow caravans should be ashamed of themselves.
Cheers mate, we’ve had 8 months to process it. Plenty more we could have said but onward and upwards! 🙂
If you haven't already invest in a set of Aussie traveler anti flap ends for the awning. There brilliant, you can attach the end walls to them as well Werth a look. Have fun always.
Cheers! Currently on my list to buy! 👍
We always love your honesty whenever you review anything guys. Never any drama, just facts. Thank you.
Hey there, Cam and co, I actually enjoyed this video. It had everything which is great for a change. Mate, re vehicle to purchase, the misso and I have had our new Y62 for only weeks. Trust me and go with one, you won't be disappointed.
Cheers Brent! Congrats on the new car 😁
@Wild Touring Thanks mate, FYI, WILD62 is available on a WA custom number plate!! 🤣🤣👍
@@brentwall9786 I’ve already been eyeing off some new plates but Tiff says it’s a waste of money 🤭😂
Impressed how composed you both are with the issues the van has had. You are not negative at all.
Would love an awning support!!!
Thanks Lauren! 🙂
Thanks for sharing and your positive attitude. We to had water ingress on a new van due to poor pipe application which fortunately my husband could fix. So fortunate to have very handy men around.
Love our van now we’ve made it our own.
Happy travels 👍
Wow you guys are far better than me. To have water leaks and to re wire a new van at your own cost and still be positive, I would have lost my mind so well done guys and I hope you have many great trips in it.
100% can understand your disappointment! My hubby and I bought our first brand new van this year and were a little underwhelmed with the quality of finishes etc for the price we paid. But in saying that love what we have and will fix ourselves. Love that you show the good, the bad and the ugly! 🤘
Thanks Kerry, all the best with your van!
For the massive hole, maybe make a timber frame and cut your old (car) air filter to fit it 🤔👍👍👍
Cheers for the suggestion!
Hey Cam and Tiff, like you we have been a young caravanning family and just convinced my parents to do the same. They have bought a brand new van and also having issues. Great to see you’re still positive about it, keep smiling.
Would love to go into the running for the awning support for them. They have a 21 ft with no support at the moment. Makes total sense to support that span!
Keep up the solid honest vids. Love your work 👍
Thanks for the video
Since you’ve put so much work into the van you’ll have to change the decals on the van from Willow RV to Wild RV 😋
Haha we actually took all the decals off!
@@WildTouring while travelling through WA we saw a Zone RV. All the decals were removed! The only way I knew it was a Zone was of their distinctive look. Someone’s must have been disappointed.
Wow! Well that's Willow off my list and just as well. I'm not a calm person and they'd be calling the police if I ever had cause to argue with them. So I do appreciate your info keeping me out of trouble.
Very well put together video. Great job guys!
Cheers guys! 😊
I would definitely love one. Can I just say that whenever you speak it's without any malloced just your own experience and what works. Just get out there can't wait for the upcoming events 😊
Thanks Chris, really appreciate the support mate 👍
Cam don’t feel bad about negative comments, quite frankly it’s refreshing as all vans have their issues, it’s about how they are addressed, too many say my van is perfect when it isn’t. Stay honest and true and most of all unbiased. 👍
Appreciate your comment, and the support Paul. Thanks mate.
Love watching you guys every week. Great vid. Appreciate the honesty about the van without being negative. Happy travels Wilds'
Cheers! 🙂
That was the best presentation on what went wrong.keep up the great work
Don't be shy, everyone needs to know the defects.
Its not drama to give people info or have a winge.
Wiring a complete van wow😮
Things that you need to keep your eyes out for.
You call your selves novists 😅 but you know a hell of a lot more than most of us.
Also not all dealers are happy to help.
Thanks guys for your honesty
Appreciate the support Rhonda 👍
Sorry to hear about all the issues. Sounds like you've got it about where you want now, though. 👍
I think all Caravan Manufactures need to lift their game and an Industry Standards Set up cross the Board so they can be Audited and held to account. As far as Pop Rivet Guns go, the best one is the Milwaukee Battery one, once you have used one, you will never go back to the crappy hand held ones. I hope you find a solution to the gas problem as yours looks totally a botched and Ill thought out mess, what were they thinking. As always we enjoy your vids, many thanks for sharing and highlighting your travels and caravan updates.
Cheers Alvin! I don’t use them often, probably why I always buy the cheapest one from Bunnings and then curse when I break it 😂
Hi, just a heads up don’t travel with the timber board on the bench top as it will end up on the floor doing damage.
We ordered our van and it’s not what we ordered and the manufacturer didn’t care and we love the videos and adventures you and your family do.
We have had a great run with our Willow, one of the best out of the box towing rigs we have had and generally better build than our last three vans (two different manufacturers )
Hope you get to enjoy the van and explore more of Oz.
Glad to hear! We are quite happy with the van now and think it’ll be great long term 🙂
For the hole in the floor, put the flyscreen back in and then use marine air filter sponge to fill the hole. Should help filter all the dust but not be sealed in so gas can still aerate.
Hi guys, we are currently building our own van, the awning support will come in very handy !!!
Can %100 confirm 1.5mm only good for lighting. I’d expect everything else should be wired in 2.5mm for 240v power etc.
Thanks for another great video . Don`t think your negative about the issues you have had, it`s good to share it in a honest way . The awning bracket looks like a great idea our new Villa didn`t come with one either cheers Pete
Stop the dust get an electrical switchboard filter. By the way if that cable was undersized can’t believe the van company aren’t being prosecuted. Thanks for the video.
Good to see you guys back...Cam Tiff and the kids look well YAY nice work guys bit of DYI looks wicked nice work
Not negative, just telling it how it is.
Love your vids & honesty.
Thanks for your support Leanne!
Wow that’s a lot of issues, can’t believe you handled do well .. but then again off camera !! 😀
I just wouldn’t put up with all that and not seek some form of compensation. It’s brand new, stuff like that shouldn’t happen and people need to push back and not just semi except it as normal for a new product. I’m wondering what’s going to fall apart when you hit the dirt. I hope it all goes well for you. Thanks for your straight forward honesty, I’m sure it helps a lot of people.
Cam, Tiff, Chloe and Brodie thanks for the video 👍👍👍
We loved your honesty with your van ! We have been to that van yard many times crawling over and sitting in in all the vans there as we are in the process of upgrading our van which is a 2003 heritage. We love all the new vans but have now decided to purchase a pre Covid van for that very reason. Glad you have got it all sorted and you are happy. Willow are a beautiful van.
We would love that awning bracket 😊
Probably a good move as the first owner will most likely have fixed up lots of the little issues, made improvements etc! 🙂
Glad to see your settled with van . Some great mods too .. mmm 1000kms of red dirt you say ..
I'd love to be in the running for the awning support. Thanks
Cam and Tiff i really feel for you guys with all the problems you have had. I am horrified at you having to replace the electrical wiring at your own cost, luckly you have the money to do this a lot of people don`t. I have owned caravans since I was 19 years of age and I am now 67. I have owned numerous caravans both new and second hand vans and never had problems with new caravans purchased. Sadly the state of the caravan industry at present is not a good one with people reporting all kinds of faults and manufacturers and dealers not doing the right thing to repair or replace defective caravans. I have friends that their new vans are lemons because of serious water leaks and other faults and have battled to get them repaired. I personally have found buying a good second hand caravan a better proposition for us. We purchased a 2011 24 foot Traveller caravan that was custom built for a couple and the van was immaculate and well kept no leaks and free from faults at the fraction of the price of a new one.
High guys just wanted to touch base after watching your video to say we just feel as if we are in the same space as you guys. We love our van now but the initial hand over and first six months were very similar to yours. Water leaking at washing machine, water ingress through jmould and parking lights, cupboard latches not staying. Our big issue was the water ingress through jmould into bedroom windows. After lots of e-mails, unanswered calls, and no van for about six weeks we are in a much better place. So now same as you guys happy with our layout happy with how she tows and just enjoying it. Safe travels if you make it to Queensland would love a catch up.
Is this Willow RV as well?
Is yours a willow also??
Really sorry to hear that 🙁 fingers crossed for no more water ingress! Happy travels!
Some good information. I'm looking to upgrade to a new van. You have prompted me to determine 240v regulations and ask manufacturers about wire diameters, etc, to ensure I don't have any issues.
Finally sorted. How long😅😅. But these things are sent to test us. By the looks of it, you made it through. Now time to hit the road and make some lasting memories, with the kids.
Safe travel guys...
Ps. Go the 62😉😉
I know how you feel regarding caravan, ours is just 3 years old and 3 months ago found the the ply roof above bed had cracked from water slowly leaking in where they hadn’t siliconed around aerial property. Ours was pre Covid too. We spend a lot of money on caravans and there’s just no regulations so we can come back to the manufacturer and hold them responsible. Ours is a different brand too, so it’s across all brands people are being caught out. Sorry about my long whinge. Keep up the good content
Sorry to hear about your dramas Gary, hopefully you can sort it out without too much pain to the hip pocket!
Hi make like a fly screen frame but put a filter fabric in it. I made on for a roof hatch and I put like a vacuum cleaner filter in it works a treat.
I would love the awening bracket please. Keep the vids coming 👍🏻
Y62 Cam 👌🏻
Well done guys on keeping positive about the van (and not kicking Willow to the kerb). Definitely not easy given the expectation and excitement that comes with a new van of considerable capital investment while experiencing ongoing issues and faults, minor or not. I can only imagine the roller coaster experience of getting (or not getting as it seems) outcomes with manufacturer/dealer support.
Minor is a understatement,full rewire at own expense ,I’ll being staying well away from that brand ,so hard for decent workmanship these days
@@danielhill136 absolutely, to be that calm about it, though it seems they've had time to process it. Not a good look for willow rv at all.
Cheers mate, yeah we’ve had 8 months to calm down! 😄
That cutting board that Tiff bought for on top of the stove. What about that stick on foam seals from Bunnings, comes in various width and thickness. That may protect the glas top on the stove
Hi Cam, an option for the floor might be fit an automotive air filter to the top, stop the dust and allow airflow.
Good vid guys, be great to get your spare awning support
Thanks, Adrian
I’d love the awning roller… just realized that’s just the thing that would solve the sag in the middle of ours!!!
You guys are amazingly level about all the issues… maybe you could try create a flap in that hole kind of like a dog door with light magnets across the bottom to auto locate /close it ?
Thanks for the honest content.
We would love the awning support for our renovated 20ft 1975 viscount
Awesome vdo as always, that awning support would be great for our van, hint hint. Keep up the great content 👏 👌 👍
Hi guy,'s its a while since I have seen your site, but good to know you are now mostly sorted. I couldn't help but notice the Jayco Silverline similar to ours at the inlaws place,if they have had a dream run with their van as we have ( ours is over seven years old, we bought in new) you may be getting a bit of I told you so from them, and did you see their mirror in the ensue CHEERS
Awning support, would love it. Cheers guys
Would love to be in the running for the awning support contraption for our brand new van! Really enjoyed your video, all these upgrades and tips are very useful :)
Thanks for sharing 👍 Greetings from south africa 🇿🇦
Have to say, I admire your patience and tolerance. You are very Zen about the niggles of your van purchase and the corrective action process. I haven't heard of anyone who's recently purchased a new, high tech van getting it completely right from their pick up day. Annoying (and inconvenient) returns for warranted work seems to be the order of the day. I've formed the view that it's an industry ATD problem.
However, I don't want to come across as negative and hope your once in a lifetime purchase experience hasn't been tarnished. I not sure I could cope (or react) as well as you!
Best wishes for your coming trip. Looking forward to the videos.
Thank you! Probably why this video came out 8 months later. We’ve had time to calm down and move on now 🙂
You guys have every right to feel salty about having sub par support for non trivial issues on a brand new van costing mega bux. Build defects happen, it is that follow up support that sets the manufacturer apart.
Will be really interested to hear more on how you get on with your 24V system. I'll be looking to do something similar with our next van as the voltage sag on 12v with high draw loads isn't ideal.
On our IKEA chopping board we used clear rubber round stick on pad ‘things’. Has never moved. Hope this helps 😁
Thanks for the suggestion!
I’m laughing because I’m watching this whilst cleaning our house for sale before we leave. I just pinged my finger pulling a hook off a cupboard. I have more to do, so will be going with the two handed approach.
I’ll get hubby to watch this because he’s got to fit the stone stomper when it eventually gets here. We are getting ants and cockroaches in the van, so goodness knows how to deal with that. We have so much to install and have installed before we leave. Same with the new car.
We've just picked up our new van and heading up to the Gibb in June. The awning support would come in handy for our Aussie Traveller awning.
We bought a year old caravan just before covid happened and haven't had one issue. That's terrible that you have had so many issues with the van. Hopefully everything is fixed now. We would love the Aussie awning bracket.
Not a bad idea buying second hand I reckon! There’s teething problems and the first owner has usually had time to sort them out 🙂
Hey. I put non-slip matting under my ikea chopping board and remove the board onto the bed when travelling. Very handy✔️
Good idea 🙂
Haha Brodie’s really finding his cheeky side 😆 Nice vid and van update, always good to see the little mods others make to their vans. I only realised this week how those awning supports work…I thought ours had been installed too low (or was for hanging naughty children from), until I realised it pivots with the awning 🤦♂️
We didn’t cover our vent and have the dometic dust reduction and don’t have an issue with dust. Just did a really dusty dirt road in NT and it was pretty clean when we pulled up.
We love the mods of your van because we have got the same one. If you have still got the spare awning support, we would love it for our willow and hope to catch yas somewhere on the road
Thanks for the offer of the awning support… I would love it please. I need one for my van before we do the Gibb in June / July + the GCR on the way home to Perth. Great channel. Cheers.
Love watching you guys! You’re so natural and always up to answering questions!
Would love to be in the running for the awning support thingo 😂 that you’re giving away.
Thanks guys
Oh wow, that wiring was far too thin I really don't understand how they got away with that also that massive hole in the floor . Ours doesn't have a hole like that. Ours came with the central awning @ 18ft.
Yes we had problems that were resolved with the dealer but leaky hoses etc are unacceptable.
Glad that u are happy with it now , There's always something to do with them
Great video
G'day guys we to have had troubles with our Snowy caravan. Love the mods use have done. I would love one of those caravan awning supports bloody good idea.
Hope you’ve managed to sort your issues! 😞
@Wild Touring We are still waiting on the block out blind for the skylight to be fixed. We need to change the mirror in the bathroom as it's roof to floor and you can watch yourself on the toilet 😆 🤣.
Great episode Guys 👍👍👍Having an older van ( 2015 ) I was thinking of getting the inverter hard wired into our van, I didn't even think about the wire size, food for thought, i'm going to have to check now 🤔🤔🤔
Cheers for sharing, keep the awesomeness coming 👍👍👍
Cheers Andy 🍺🍺🍺
Cheers Andy, yeah might be worth a look!
Story gets better
Thanks for the update would love the awning bracket
With the hole in the floor, my guess is that ventilation is required if you’re using an AGM battery (lead acid) which produces hydrogen when charging. Check with the manufacturer as shouldn’t be required if you’re using lithium batteries
Luv the awning support, we start our half lap June 18th. Can’t wait… Travis
That vent if you make a holder and put a car panel filter over it to hold the dust out
Hi guys we have the same cupboard and draw latches as you, I had to order 10 of them, they are not really smooth when opening but I have spares now, cheers guys have fun Phil and Kerry
Yeah we’ve found a few to be quite sticky! And yet some in the really high traffic areas work perfect! 🤷♂️
We just bought a caravan and would love one!
We’d love an awning support. Touring around western Queensland at the moment and the awning is copping a flogging
thanks for the great vid. our van also came into Perth from Victoria also without a awning support so would love it. our van is an 18ft. cheers
I'd certainly like an Aussie Traveller Awning Support Cradle for my new van that is supposed to arrive next month after 18 months wait.
I had a Y62 and here are some things you might not appreciate until you've owned one. Fuel first, L/100km was fine it was the $/km that got old (always 95 or 98). Next, they are wide. On paper maybe it doesn't seem so but compared to driving a 200 it was significant, you need the 360 view cameras because you need to middle every parking bay. And every track you currently scratch the car on, you'll gouge the Y62 on. 3rd, if you plan on towing a lot then no question IRS is a disadvantage. As soon as the back end squats your camber is out, and making the rear stiff enough with springs/airbags doesn't make for a great ride.
All valid points! We took a test drive of a friends Y62 and were surprised how wide it felt, especially compared to the dmax!