We got called out...
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- čas přidán 1. 06. 2024
- DMS was one of our biggest haters after we launched the Ear (1), so we reached out to see how he could help us for our latest product, the Ear (2). In this video, Nothing CEO, Carl Pei, sits down with DMS to discuss what went wrong, and how we worked together to fix it this time around.
Check out DMS’ channel: @DMS3TV
➤ Learn about Ear (2): www.bit.ly/483oWOk
➤ Follow Us:
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/ nothingtech
00:00 Intro
01:01 Background on DMS
01:32 The Ear (1) review
02:09 What changed your mind?
02:42 Collaborating on Ear (2)
03:52 Differences between Ear (1) & Ear (2)
05:06 The Ear (2) Review
05:39 Advanced EQ
06:35 Brand community feedback
08:02 Takeaways from collaboration
08:39 Outro - Věda a technologie
It was great visiting you guys😄 Thanks for listening! This approach will make tech a better space.
😂😂😂 but ur brave
True
Nothing a place where tech is made fun again 🐙
blink twice if ur not safe
You were amazing and the information you shared was very educational, thanks👍
I just hope that Nothing maintains this behaviour when they get to the top and not turn out like other big brands out there.
Narrator: They did turn out like the other brands
To be on top, they'll have to adapt for masses.
Nah this is gonna be OnePlus pt. 2
They did turn out like other brands. I'm a NP2 user. The audio speaker bug has been bugging many users since day 1 for almost 2 months. Nothing has stopped addressing and replying to customers in regard to that issue.
@@jasonsoo6138I don't use nothing phone, just learnt about it today, Two mouths isn't that long to fix a bug, you have to remember they need to fix multiple bugs at once so they don't break other systems. Rolling release are unstable. different phone have different update schedules for this reason.
It's amazing how Nothing is as transparent as their products
How had I never seen that joke before. This gave me a good laugh LOL, well played
Nothing phone 2 cameras are trash despite getting like 4 updates. It's a pity that Nothing's algorithm doesn't do justice to the great hardware that is within Nothing Phone 2. I was expecting Nothing to be at the second rank after google camera
its more than decent, idont know what your smoking. if you wanted a better camera as your main thing, why not opt for a pixel lmao@@mehul3028
haters gonna hate attest you tell what's your issue with the phone is :v@@oscar_dl
@@mehul3028 they're still progressing obviously every aspect wouldn't be as good as the top flagships considering also that Nothing phones are a good bit cheaper as well, i'm pretty certain and hopeful that Nothing would nail the camera aspect within the next year or two and at least be on par with the higher competition.
This is so cool, different and unique. It does not feel like a business-consumer kind of thing. Just feels wholesome as a community, yet maintaining the business aspect.
its called marketing
@@gunaodegaia9082but it's still different and better marketing as compared to other brands
It's marketing move
@@czyu3361 yes it is, but it doesn't have a massive negative connotation here. they seem to actually be listening to feedback. of course you can't say "oh but they didn't change X or they didn't listen to these people say Y" because there are already so many people following this brand that it is hard to listen to everyone. just be glad they are listening vs apple who doesn't care and just does what they want regardless.
Wholesome 😂😂😂😂😂
DMS is a great gift to the audio community!!
Just like you!
@@icedcoffeecapricorn Aw! Thank you!!
Yea.
U are so awesome too
dont forget about crinacle to brooo xD
@@Ks-dn5lj did you legit just “I like waffles” “BUT WHAT ABOUT PANCAKES?!” Me?? 🫠
It's not just the products that are transparent, but also the people at Nothing. I absolutely love it. Can't wait to be part of Nothing's community.
Can't wait to see you there too 😂
Very impressive, the transparency between company and customers as well as reviewers and the openness to feedback is paramount. I look forward to seeing much more
You realise it is a marketing strategy also to make you think this? The tuning can only do so much. Once you use something high end, they just don't compete. But for the price, they are good.
"for this price" its on point. it's effing great its well balance phone and the over all OS experience is amazing!@@iseptimus
@@iseptimus What action could a tech company take that couldn't be considered a marketing strategy?
@@Nobody-gv6vwyeah bro, Idk on what basis they've called that a marketing strategy. That's very illogical to say this!
@@iseptimusThen you don't you tell what they should do to not be called as "Marketing strategy". Like Nothing should also go on to the path of business - consumer model? Please enlighten me.
Carl is so far 'The Best' / 'The Coolest' Tech CEO of all time. Watching him working so hard on CZcams, even after all the hustle he goes through, builds a great connect with the audiences. Also his simplicity, and down to Earth attitude, makes him feel more relatable and reliable as a person.
TO ME HE IS LIKE BANGCHAN(FROM STRAYKIDS) OF CZcams TECH INDUSTRY
LOTS OF LOVE TO THE MAN ❤️❤️❤️
Carl and Elon
Elon? Fml😂😂😂😂@@allanm8555
I don't think I have ever seen this sort of interaction. Absolutely fantastic and forward thinking. One of the reasons I hope nothing succeeds.
Carl Pei is just an amazing example of how to run and company and connect with reviewers and take negative feedback in a positive way. This brand is going to make huge waves in the future. I hope the brand is not sold off to any other tech giant like what happened to OnePlus.
OnePlus came back though
@@carstenb23yeah with their green lines.
Can I just say, as someone who is aspiring to work in the consumer tech industry as a marketeer, it's outstanding how good your content is. Shout out to Heru (i think) who's heading it up - huge undertaking and amazing execution, seriously 👏👏
Can’t believe CEO is being so open. This helps to develop the brand more effectively.
bro actually looks into feedback and works upon it and also shows and shares it with his community, carl is going to succeed a lot more
Wow, did not expect to see DMS make an appearance on this channel! Love that you guys went to a serious reviewer to get feedback on the next version of the product.
Great to see you here, Metal571!
I enjoyed your content; they were my favorite. Your videos have been very helpful to me.
I greatly appreciate your contributions to the community.
Metal, my guy, if you were still making videos you'd literally destroy all these other head fi CZcamsrs today
Lol no, Resolve over at the headphone show is my complete replacement. There will be a larger issue if he stops making reviews however
RESPECT. This guy has courage to do the right thing no matter what.
Thats the basic thing to do if they want to make money lol, those companies that doesn't do this are just retarded.
Hey guys! Many of us have been experiencing one issue, regarding the volume of speaker. The first 50% of the volume bar is practically silent, and even when I push the volume all the way to 100% the sound is not that loud. Please forward this to the concerned team. Hoping it to be fixed in the next update. An equilizer setting for speaker would be appreciated.
Loving Nothing's transparency on taking important feedback from the community members that represent a decent majority of users and tuning the product to meet those expectations. Full respect to you guys, keep it up and please don't stop.
I appreciate the transparency in both their product development and the products themselves
You do hope that attention to detail and a willingness to improve based on user feedback will propel Nothing to something bigger. And Carl is definitely the kind of guy we picture doing it - of building something from nothing.
I really like this, unlike the other big brands nothing is constantly in touch with its community and creating a product that the user is comfortable with. I believe accepting flaws, mistakes & rectifying them is what sets you apart. Also, providing updates on what is going on, what has happened & why it happened projects your transparency & honesty that entices you to be a part of Nothing. I wnat to admit this that I have not yet purchased the nothing phone but I really want to because I love its OS but since I am a content creator on a budget who shoots all the footage using the phone cameras, I am waiting for the cameras to get better in the next iterations of the phone to come. Eagerly waiting !!
It Always excites me whenever they uploads a video!!
My indefinite worry with wireless earbud is about whether the person who's on the phone with me can hear me well and how well they can hear me in a noisy environment besides just sound quality, nevertheless it's really nice there's sound customization. Good work Team Nothing on huge improvement from your previous product!
Gotta agree 💯 . Balancing voice quality for calls with overall sound quality wins the game here .
How's the battery on nothing 2?
@@arpitpandey5826 sorry I can't help you on this but there are couple of Tech youtubers you can go to for high accuracy reviews.
Continue this, and I'm gonna buy into the brand soon. Transparency, letting go of ego for the sake of improvement, caring about consumers, using prior knowledge and seeking new one and just showing your journey is a HUGE HUGE thing that most companies lack, and we all love to see.
Really cool company, I'm digging it more and more, hope I can find a seller in Morocco!
I moved from iPhone 11 Pro Max with AirPods Pro 2nd Gen (almost 4 years used) to Nothing Phone (2) with Nothing Ear (2). Before I purchased NE2, I used APP2 with NP2 and I loved having AirPods support that allowed me to check the battery status on both buds and case.
After I purchased NE2 and compared it with APP2, I loved NE2's sound quality more than APP2 because APP2 lacks bass. But when it comes to ANC, APP2 still hold the crown.
Usually, I'm using simple EQ with Balance. But, when I tried D-tune EQ from the video, I noticed the volume. I need to volume up more than the usual volume I used with Simple EQ, but worth it. It gives me what I want.
Thanks, DMS for the tune and Nothing Teams for the phone and earbuds. I'm looking forward to your next product!
Side note: I hope Nothing teams can fix audio issues on NP2 after launching Nothing OS 2 on NP1. I rarely use speakers except for notifications and ringtones because I use Bluetooth Audio. 😆
perfect example of 'make your enemy your best friend'
That's what good criticism and unbiased reviews are all about. Great job
I can definately get behind a company like this. I upgrade my phone and buds every year so will definately be checking your products out from now on.
This is the only company which listens and replys to the community and makes jokes on it I have never seen any other company do this lol
Wow if your vision stay untouched and you keep inovating I think you guys could easly be number 1
great video! one thing - "just can't wait to be king" was for sure at the beginning of the movie - but GREAT song
Man I was on thr fence about upgrading to the nothing phone with some new ear buds. The approach the CEO is taking is exaxtly what i want to support in a company. It's similar to how manufacturers reach out to Gamers Nexus for feedback.
More companies need to do this so we get what we want as a community and companies know what to make.
This is the first time that I feel cared about every time I put ear (2)s in my ears, every time I use my Phone. I have never had this feeling before. Thanks Nothing for improving my quality of life with your products !
I love Nothing. These type of videos always feel refreshing. About to buy my first Nothing product soon
I had bought both color options of the Nothing Ear(1)s - was happy with the sound quality and features - but horribly disappointed with the build quality. Both ear(1)s had at least one ear bud that separated down the middle and split open within a few months.
Was surprised as I did not use the ear(1)s for workouts or outside. They were exclusively used at home to watch media as i did not want to take them out and rough use them.
Hope they improved the glue and build quality on the future earbuds.
This is very nice to see, accepting criticism and getting better based on it. You just got a little + in my eyes that may lead to purchase some of you stuff in the future (please get into flagship class of phones)
I got a pair of Ear 2 black and I love them. I really like the look and the sounds quality. My only complaint is the system sounds. The sounds they make when they connect or disconnect from a device. They tend to be louder than the media I'm playing and hurt my ears. I also really don't like the woman's breath sounds when putting them in transparency mode. I've never liked that kind of ASMR and it's horrible to hear. I just wish there was an option in the app to disable those sounds.
Nothing is about to start 😂
Nothing
@@cristianebrahimovich9080yep
Dick riding
The great thing about Carl, is that still doing what he did when he was at OnePlus, listening to what people says to improve their products, I hope the Phones 3 comes with a Periscope or at least a nice telephoto lens.
About the ear(1) I got them a couple of months after their realize and ever since I used them for a lot of hours DAILY (phone, pc ,tv, gym ) without ever have a serious problem with them ( I wish they had wireless charging and dual device connectivity ) .They have good sound quality ,battery life, connectivity range and ok noise cancelation still better than most earphones. The only small problem that I have is that sometimes when I take them out of the case only one connect with the phone and I have to put the other in and out off the case again to connect . So I can certainly say that my experience with them is very positive and that they are very well built because they have fallen many times and they are still working perfect. So i cant understand why many people give them bad reviews I understand that they can be better in so many ways but it is a very good product . After seeing that video I really want to try the 2s but the price is a problem.
Nothing one and only goal is to make a good product and it is clear by now keep it up guys
Seeing Nothing products really improve overtime and the CEO taking part in the community is really nice. 👀
Fantastic, I'm binging these videos and my confidence in this brand keeps increasing.
My current phone is a OnePlus 8T, but that brand's ship sailed with Mr. Pei. My next phone will either a Pixel (8 years support?) or Nothing 3.
Hopefully after that, Fairphone will have expanded and developed enough for me to commit to them.
Glad you guys brought os 2 to nothing phone 1 I loved it
4:29 bro is not even pretending like he cares 😂
He's look at the graphs on a screen. lol
this is so unique and different. I believe more than the aesthetics, its the community which makes a huge difference between nothing and other brands. they have been transparent since day 1! they're truly compare yourself to yourself and keep on imoroving.
Its amazing how nothing is adapting to the changes within the community, Sounds were figured out loved the concept of EQ QR code also the same goes for the new composer on nothing os 2 . I would see how we can improv the Haptics and give it a hammer like feedback, can we have 2 different haptics with different frequencies.
This is amazing! I respect and will support this company!
Yo Carl my boy :D, if I could make a 6'1/6'2 phone that would be great. A lot of people would like to have a good phone of this size and not huge 6'7 phones. There are no good smartphones of this size on the market. Androids are mostly huge, and a lot of people I talk to or read comments in my country would like to have such a phone. Only apple and samsung have good smartphones of this size (I don't like asus smartphones), and google pixel drops out because of exynos. Still wondering whether to buy nothing 2. If it was 6'2 it would already be in my pocket. I don't know if he will read this but it's worth a try.
two phones a year, one smaller 6'1/6'2 which would be top 3 in the world for that size and a bigger one for people who are 10 meters tall. If there are so few smartphones of smaller sizes on the market, you can get more noticed if you make a good phone of this size
7 feet long phone damn
I am agree with you. Iam using phone 2.. i personaly don't the 6.7 i hope nothing will comes with 6.4
@@adilpm527 i do agree, i use a 6.8 phone (moto g stylus 5g 2022) with a huge case that adds about 0.6 and doubles the thickness. its not that bad once you get used to it and is very useful in many situations but i do agree that there arent enough companies making smaller phones. the main one right now is asus and that is pretty sad, given asus is one of the shittiest brands to buy anything from them right now.
I had zero interest in the Nothing brand from the start but the more I keep watching what you guys do, the more I'm intrigued. Love the approach, in your trailers, product launches, post-launch content, culture, everything.
I have been using the Nothing ear 1s for more than a year right now. Honestly its sound quality, noise cancellation is pretty good. The problem I faced recently was that the ear 1s glue came off, as in the ear piece side got detached. It happened to both my left and right side buds. You definitely have to fix the fit of the earphones as the glue attached is very delicate.
As a happy nothing consumer, i do have to say. These last months more and more people encounter an issue with the Ear(1) as Stick(1. Because they're transparent its hard to glue the parts together without showing it so they only did the edge. Only now the glue doesn't seem to stick anymore and it looses from the plastic parts. I hope it won't happen to my Ear(2).
This is no backlash at the company for calling their products terrible. I really enjoy my phone(2). Its just something more and more people are experiencing lately.
Well. plenty of room for improvement with EAR 2
Weak-ish bass (pek pek pek sounding), generic tuning. Pretty much you can get it with any typical "audiophile" IEM.
Still great design tho 10/10.
One of my main reason for sticking with Apple is their AirPods pro. If Nothing can compete directly in that segment, I'm happy to switch over.
I switched to Nothing Ear (2) from Enco X (Dynaudio).
I think Ear (2) has almost caught up with top tier earbuds inspite of being a new brand.
The first area where Ear 2 lags behind Enco X by a really small margin is sound quality. I would like to stress that Enco X and X2 are legit class in terms of sound quality and coming close to it already means a lot. Besides , the aesthetic of Ear 2 more than makes up for that small gap.
I also felt that Enco X was just a little more comfortable, comparatively. However, comfort varies from person to person because we have slightly different ear canal anatomy. Again, please note that the general consensus in reviews is that the Ear (2) is one of the most comfortable earbuds. It's not false because these are already very comfortable for me too. Then you have got personalized sound, Equalizer adjustments etc. in Ear (2) which make up for this shortcoming.
Please note these earbuds have an average battery backup which quickly falls below average when you switch on dual device connectivity in Ear 2. Fully charged Ear 2 last 2 hrs in Zoom meeting with ANC and dual device connectivity switched on. Then I have to put the buds in case.
Pure respect to the Nothing guys. I am not in need of a TWS right now but this attitude puts my mind in a place where next time I will seriously consider the Ear 2. In the meantime, I should check their Nothing Phone 2 in person...
We took a reviewer who said our products are bad and "worked with him" (i.e. paid him) and now he says nice things about the products we sell.
That's very cynical
Can u guys do 6.1 inch version of ur next phone please?
That would be great
Dude, this is the most wholesome brand, wholesome CEO and just a wholesome company overall which actually cares about its customers and is in the game to make the best product in favour of the customer base. I highly suggest they explore the gaming sector of the mobile community.
Refreshing take on how to run a company. Keep these roots they will ultimately take you where you want to be. 👏
Definitely planning on buying ear 2, absolutely love my ear 1.
Same
If you like your ear 1, why would you want a ear 2 where the tuning is completely different? Wouldn't you want something similar to the tuning of the ear 1?
When you have Nothing to lose, you have everything to gain.
Other brands should definitely take note of this.
Nothing but respect.
That's an awesome video, I'm glad you got to take some feedback from the audiophile community !
You will remember that Humility and willingness to take corrections over your mistakes is what build peoples trust.
It pays way more than any marketing fluff that try to create artificial hype or plays on peoples stupidity.
For your decision to reach out I'll give you double thumbs up.
When brands treat their customers like a dear friend they get to build the asset of Honorable Reputation (something scummy peoples will never achieve).
It's OK to make mistakes when designing stuff but by all means avoid doing it on purpose other wise you will be wasting time and resources.
Ruining a good design is so easy in audio specially where variation in tuning or fit can brake a product.
I don't know if this another type of marketing or not but the honesty in nothing company is wholesome, feels like I'm rooting for you guys
I hope nothing phone 3 have similar design like xperia mark with physical shutter button and pro mode
Hi team nothing
I
Love
This
That's theee best thing Nothing couldve made with feedback 😁
Kudos to Nothing to invite and get feedbacks. Kudos also to DMS for wiling to follow up on his review and give honest feedback. Not sure if Nothing would have done this if they were not a start up company? Approach/ego would be completely different if it were any other earbuds company IMO. I'm interested but what does this review really say? similar to standard hearing levels but different (Nothing). I am going to check out more reviews of NOthing earbuds 2. Overall, I enjoyed this interaction and approach of NOthing to make their product better.
imported your EQ, love trying the advanced EQ but did not know where to start. Would love others view to see how it goes. Keep it up!!
Best sounding earbuds I've used. So cool of Nothing to be humble like this and ask for help. I wish more companies did this.
Every company will do this except apple those bastards will never do something like this
Apple won't ask for help because they know they don't have to, that they've got users locked in and those users will tolerate anything Apple does or doesn't do. There's no motivation to win people over.@@I_like_aliens_from_mars
Use more earbuds bro
@@I_like_aliens_from_mars They have very much bad attitude
@@I_like_aliens_from_marsthey don't need to, they bought all the companies that alreary did this work for them
nothing
Interesting approach, listening to your users is welcome and should be a new trend 👍
Nice way to deal with feedback. Awesome really. Well done Nothing.
I just decided against your phone, if you bring out the three with a slightly more versatile camera and an 'old person' version of the glyph thingy I might hop on.
Was ist das Bruder?
@harvey?
First I thought he meant the song "Reflections of Mufasa" which I really like
Nice video and interaction with your community! I'm still satisfied with the Phone 1, small things aside
I've been having a lot of fun with my Nothing phone 1... I'm now a big fan. Good job guys.
where is the update for phone 1 ?
Hi Brother i have updated nothing os 2.0.2 my Nothing Phone 1 am 28.08.2023 in Germany check your phone again
Already out since this week.
@@enrique5555 can't find any in Bangladesh.
@@SauliusJ29 I can't find any in Bangladesh on my phone.
In India, I got the update yesterday early morning. to Nothing Phone 1 (OS 2)
Love this. Actually I was quite taken away with the EQ thing going on while I didn't have an ear 1/2.
But taking feedback in such a way is what is missing in MAJORITY (ALL OF THEM) TECH COMPANIES.
Great idea and excellent execution of this video. Takes humility as well.
This is great, glad to see DMS and Nothing collaborating!
Very humble company and nice collab 🎉 nice to see DMS on the channel.
This is how companies should work, take criticism, and improve!
I'm absolutely in love with this company, brand and CEO. Only thing we need is nothing mini phone.
How could you stop the video there? WE WANT PART TWO.
Love the transparency with this video
Now this is a really good approach on handling criticism by reviewers. Instead of just blindly defending their product, they instead took those criticisms and see how it can be improved. Good job!
Nothing please stay like this earthed man ... too good
My god, the D-tune preset is actually fire!
Really love your products and your approach with your customer and market, your plan to create a Nothing ecosystem and, of course, this channel is amazing :) BUT (don't worry!! it's an easy question 😋) do you guys have planned or you have in mind an update strategy for the Ear 2? I really would like to buy this product but I would like to know if in your roadmap there is an update that can increase the battery life. Thank you so much in advance
Love this about Nothing, Got Phone 1 and Ear 2 and i'm super impressed so far!
The biggest issue I have with the ear 1 is not the sound quality, that's alright with the use of poweramp eq, but the fact that they at occasions drop connection, change anc modes by themselves, anc works on just one side and the other earphone is unresponsive, sometimes just one connects... it's really what put me off of buying the ear 2 and looking elsewhere for next earphones
I didn't know a lot about nothing until 2 days ago when i was looking at which phone to get at the website i usually buy my phone's.
But after seeing the phone 2 i was very interested and now after seeing these video's i can see myself getting these phones as my 2nd phone for a long time.
I love how you are dealing with feedback and are for innovation unlike Apple.
It would be great if you could implement a screen without a punch hole.
I know many people who don't mind them but it's still an obstruction to the viewing experience.
Very cool. Really are making an effort!
Good feedback : bring swipe for volume control...!!
i love the souncore app that gives you diffrnt examples to find a personal eq for you. Is that also planned for the earbuds? for me its the first time i enjoyed using an eq.
This guy (Carl) is outstanding, he's a visionary. Good job!
Great song choice at the end
Lets wait and see if they keep this up
Again, mega freaking IQ move with this collab! This team is making the blueprint on how to get better.
I love the fact that you are listening to constructive criticism and using it to your advantage.
I own an Ear2. I enjoy the sound quality but I don't think the ANC is good enough. I can hear everything outside when in ANC mode. Another issue is the battery draining too fast when ANC is on. It lasts only 2/3 hours with ANC on. I experienced, in the first place, with ANC mode, it didn't last even 3 hours. My online class took 3 hours but the Ear3's battery ran out before class finished. I hope you can develop the next generation.
He's still a kid too. Love it.