Operation Management: Chapter Three: Product and Service Design

Design is the process of structuring of components parts /activities of products so that as a unit it can provide value for the customer. Product is designed in terms of size, color, shape, content and other related dimensions. Design greatly affects operation by specifying the products that will be made and it is the prerequisite for operations to occur.
At the end of this video you should able to know
Product Design
Reasons for Product or Service Development Strategies for New Product Introduction
The Designing Process
Factors we need to consider during design
Value Analysis
Service Operations Design
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Chap4,5,6

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Chapter Four
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Ppt

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