Quick Tip: How to Call Amazon Customer Service for Help
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- čas přidán 21. 08. 2024
- Today in our quick tip of the day we look at how to call Amazon Customer service. Hopefully this video helps you find what you are looking for. You can find Amazon's Customer Service page with our affiliate link here: amzn.to/3BoAGLw UPDATE: Amazon slightly changed this page on mobile. On mobile when you click that link scroll down to the bottom of the page and select GET HELP WITH SOMETHING ELSE to find the page as show above. This will work best on a desk top.
Please also follow me on Twitter here: / lukebk
You can find Amazon's Customer Service page with our affiliate link here: amzn.to/3BoAGLw UPDATE: Amazon slightly changed this page on mobile. On mobile when you click that link scroll down to the bottom of the page and select GET HELP WITH SOMETHING ELSE to find the page as show above. This will work best on a desk top.
... curious if any of Amazon's customer care service policies have changed recently ?? The customer service email I used back in Oct for requesting a replacement is now apparently a 'no-reply' email address? How can someone contact the seller today, to notify them they only shipped half of the order size purchased (half-set vs full-set) ?
They used to have the best customer service, probably in the world. Now it's just foreign customer service workers in their call centers, repeating a line from their script over and over, trying to get you to hang up quickly.
Yes the customer service sucks
@@ebonymarie224 worst customer service ever
There's no point contacting customer service , it's just a back and forth stress with no help. I got full assistance from Fredrickthompson_
After two years you are still providing stress relief. I went around in circles for hours on two different days but then went to youtube hoping for help. Hope shines forth!! Thank you so much! Followed your directions and in a few minutes had a lovely young woman that sorted out my problem. Could not have done it without you. Definately a huge thumbs up! Blessings, p
Amazon doesn't give a rat's ass about customer service.
Thank you! I was able to FINALLY connect with a live person after a frustrating time trying to figure it out myself.
Thank you for your help! After wasting time on their site, I was happy to find your channel and resolve my issue pretty quickly with Amazon.
This is awesome. Thanks man. After a week of getting screwed around on the site, I did this and have my 100 bucks back and it took less than ten minutes. I was looking all over for a number and you had it for me in 2 minutes. LOL Just understand you will be talking to someone in India, so it's hard to understand. But don't go off on them and it'll get done. :)
0 help received
I saw testimonies about this particular engineer Fredrickthompson_ and I decided to try him out and indeed he's worth the recommendation thanks alot 🙏
This was SOOOOO very helpful!! Thank you!!!
TIP OF THE DAY: not everyone has computers or smart phones. Your customer service is horrible. I can no longer reach the USA call center and your offshored customer service whom you don’t have to pay as much never provide remotely satisfactory service.
Glad you are here to help us out. Fingers crossed.
Update: Thank you so much for your information. 'Amazon' had text me that my order wasn't coming. That I had to buy an XBox card and he would 'walk me thru it'.
Seemed scummy to me.
After watching your video I did the chat with Amazon and was told everything was OK with my order and there was no problem with my order. Glad I didn't fall for the scam. Thank you for restoring my sanity.❤😊😊😊😊❤❤
if your issue is not being able to sign in then it;s not possible
Thanks for trying!
Also if you have Amazon Card it has a phone number or Google the warehouse facility were you closer and youll find Address and more phone number there, if 1888 or 1800 you may speak with someone from another Country India Philippines or San Francisco as Call Center.
Very helpful! I was able to speak to someone
Hi Luke. Just want to say Thank you for your video it was very helpful. I got a hold of a representative in amazon customer service, I was able to get my refund. Very good and very helpful video.
Nope, just got an automatic chat feature which would not help me
I tried it, and it worked. Thanks
Thank you! This was so helpful!
Thank you! Very helpful video!
Ugh I need to call I can’t into my account.
They want me to log in to even get the fckn number !!!!!!!!!!!!!
I have an account, but I cannot access it.
This was very helpful, but Amazon has added one more step. "Get help with something else" now leads to a text chat. If the text chat doesn't solve your problem, then a toll-free number is finally revealed. I called the number and spoke with a person who was able to help me and spoke very good English.
Everytime I call them there's always someone with an Indian accent and I seriously don't trust them especially when they ask me for my information
😭
Absolutely relatable
I need some help.... but i can t reach to the amazon..... i try login... by some days into my acount.... and i forgot my pasword.... i rly can t reset it..... i have acces on the email what was created... by old number.... i not have it anymore.... i rly don t now what to do in this casse... bcs they not let me to remove..... and i can t reach to them somehow...
Same here, I have a new cell number and it won't allow a new one to verify the account.
I tried it and it did not work. Keeps taking me back to the previous page.
Thank goodness I got back my Amazon account and I didn't even contact customer service,it was possible with the help of this expert Fredrickthompson_
I bought a pre owned kindle from ebay. But having real difficulty registering.
They send a code to my phone but when I enter it, it tells me it's the an incorrect code num. Tried this numerous times but am getting no where. Any ideas now I can resolve this?
Wendy
Fredrickthompson_ no words to describe his hacking abilities just top notch!
thx extreemly helpful
Big thanks to Fredrickthompson_ my amazon is back up and running perfectly.
I just want to cancel my prime
Me to
I ordered a tunic cube and there was nothing in the bag
Could you make another video talking about this at the moment time because as I see my account doesn't have chat box or call to support function?
Try doing this from a PC rather than a phone.
Thank you --It worked!!!
I was able to call them! Speak to the bot and directly ask it to talk to a real person and it should give you amazon’s number.
what happens if you can't log in?
Me too. I had to change email address as the verification for it wouldn't work, and then 'it isn't the correct one connected to you account', so no way in to verify with a new email. On and on...
Why not show people how to get to the first page that you keep showing and mumbling
Like we said in the video, we pinned the link in the very first comment and put it in the description of the video.
Hi Luke . What an instructional voice you have .
Well I did everything you said to do …..
They did everything you said they would do ..and then some ) but the window to enter my number opened .
I was connected it confirmed . I heard music for 10 sec. Then silence .. now . As of 20 min. It shows I’m still connected . I didn’t hear a disconnect ? A recording at this point would be nice ( did I really say THAT)..
am I really on hold ?
Have they figured us out ?
Oh dear they just disconnected me it sounds like ..
Ok I thought I’d offer my experience with this .
It could be I’m on hold bcuZ it’s 2 days after Xmas ? And I guess I’m supposed to keep the screen active by stimulating the screen. I dunno I’m guessing . Wish you had some suggestions. But thanks .
I tried to open an account, but it will not allow my address. Problem. So, I can NOT contact to ask why I can't open account? Chinese to me.
Delivery drops at my place then I take to the right person, time this stops, tell Delivery person to read address, thanks.
Thank you
"just log into your account"....that's the ENTIRE problem....I need to get ahold of them because I can't get into my account because it seems it's been hacked
no help at all
If you still stuck,I suggest you contact an expert like Fredrick will Thompson, sure he'll help you out.
Literally having the exact same issue rn
They’re actually fucking useless
it is just computer calling you back...
I need to talk to someone on the phone, because of my order.
Hey, anyone had trouble getting ANY service from the customer service center I have a problem with missing library. Rang a couple of weeks ago and the CSO promised to call me back, NADA. So I called today and worked my way up to a supervisor with more than half of the call time on hold. Spoke with the supervisor and was told she had to put me thru to the Change dept. She cut me off. Now I know that can happen but after 54 mins on the phone listing to that terrible music to be cut off I became angry and my inner Karen emerged. Called again, asked to speak to the same supervisor, Karen getting bigger, and was put thru to a completely wrong depth, she hung up on me, that was only 15-20 mins. My third call, "may I speak to a supervisor again" led to more crazy music then the CSO told me she would get the supervisor to call me back. Waiting, waiting, waiting.
Thanks❤!
Hi, I'm having trouble reaching Amazon's seller support via phone. Every time I try, I get an error message that reads, "Internal failure - Sorry, we are unable to process your request. Try again." Has anyone else experienced this issue?
Yup So frustrated right now. Telling me I need to buy an X box card. Friggin ridiculous. No I'm not paying more for what I already paid for.
I don't have the patience for this.
Amazon seller support is Morethen worst.
Their customer service is total sh*t. Apparently there's no option for The Stupid Driver Delivered To The Wrong Address. They even sent me the picture of it in front of the wrong address and they're still telling me to wait because maybe the driver just marked it as delivered too quickly. A warehouse full of dummies...
I will be taking a break from watching CZcams instructional videos, once more thanks to Fredrickthompson_ for a successful retrieval of my account 🙏
Amazon customer service
Taking tooo much
I want to return my product please guide me how it possible?
You need to contact Amazon for that
Amazon prime not working
Amazon seller support is morethen worst
That doesn’t work Thumbs down
I just clicked on that link and it doesn't work...maybe it use to though
I just tested it and it worked. Just click on the get help with something else.
@@TheBreakdownWithLuke ok thanks not sure why it didn't work for me but I got in touch with them another way.
Can you just give the customer sevice number?
There isn't one you need to follow the steps in this video for Amazon to call you.
this does not work all the time…
Need to track order mo
I need a phone call
Somehow have a £8.99 Amazon prime DDM taking payments from my account. Don't even watch the tele so feel conned. On hold to the bank to cancel. Will be shopping around from now on @#%!
Wait to say the same 3 things 5000 times in a couple of minutes
did not help at all,
talk less! get to the point!
They do need to happen... grrrrr
Of NO help!
Get to the gd point!
Stop abuse of customer, you are not bigger than other businesses who have failed because of arrogance and abuse of customer patronage. Return conventional customer service help line.
You talked too much in the beginning for GOODNESS SAKes GET ON WITH IT SHOT ITS JUST AMAZON🙄
Useless ! Too small to read !
I got with a sub