Do we need to learn how to repair smartphones? - BBC News
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- čas přidán 7. 09. 2024
- A UK firm that fixes smartphones is calling for an official device repair apprenticeship to be introduced.
TMT First, which introduced its own apprenticeship after struggling to find staff, points out there is no industry training standard.
In 2022 there were almost 72 million mobile phone connections in use in the UK.
By contrast, there are 33 million cars on UK roads - and mechanics train on nationally recognised apprenticeships.
This film is from Click - the BBC’s flagship technology programme.
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its not actually that hard, its the company that manufactures it just makes it hard by design so they can charge you more or make you buy the new model
Which is why our household has Fairphones...the ability to repair electronics should be legally mandated. 'But - apart from that - an apprenticeship is a good idea. Will suggest that to my local politician.
You can find all info you need to do it yourself on CZcams. How to repair most things. Do it a lot.
You can find all info you need to do it yourself on CZcams. How to repair most things. Do it a lot.
@@annflynn7209 you can watch also how to do surgery on youtube?
@@hariskhan-xj4wk that's very different
In 2013 my smartphone had a metal hatch to make replacing the battery easy. Phone lasted me until 2017. My current Samsung has the battery literally glued into to the case, meaning it gets damaged if you try to replace it. What we 'need' is for all phones by law to have easily replaceable batteries. It should not be down to the consumer.
Why be you when you could be new? What is our big ticket item? Upgrades, people, upgrades, that is how we make the dough.
(Why repair when Profit is made when purchasing a newer model)
You can still replace it for well below the price of the phone... however- the issue is sourcing the batteries. Getting quality batteries can be a real pain.
Apple talks a lot about the environment even though they are the primary culprit of planned obsolescence. They purposefully build smartphones to be non-repairable. They are here to make their shareholders happy. It's infuriating how the fanboys support them after the headphone jack removal.
It's better to do something then nothing. Also people like apple because of their top notch privacy/security, something you clearly hate. I would rather want my phone to have more privacy then having x50 zoom on camera. There are more android phone then iphone in the world, have you ever heard android phone talking about environment ever?
@@SpiderpigThe 😅🤣😂
@@SpiderpigThe yes, there are companies like fairphone that use Android that do more than just 'talk'. furthermore, the apple with privacy ship has sailed. Apple is already scanning your cloud for illegal content, and they are pushing to scan phones as well.
The BBC would never tell you this.
I think giving more people access to the technology also creates vulnerabilities but I am sure you know that.
This is why we need more brands to do what Fairphone is doing. Easily repairable phones with individually available parts that you can order. Less glued parts in phones as well.
You can buy a trash phone if you'd like. I want mine to have high quality components and be water resistant thank you
@@Chrissssssssssssssssssss troll as fukk
@@Chrissssssssssssssssssss I have a Fairphone. Yes it's not flagship quality, but it does the majority of things a flagship does. My suggestion is that these big brands take practices from smaller companies like Fairphone, not become the same. Better repairability and less e-waste is good for everyone.
unfortunately it's not good for these type of businesses. Most of them rely on customers damaging or upgrading their phones and then buying a new model to stay in business.
@@Chrissssssssssssssssssss Not as trashy as u
As others are saying, we as consumers aren't the problem, it's the manufacturers. Smartphones just aren't user friendly to repair when compared to other similar devices like desktop computers, laptops and a variety of other tech products.
Personally, I've taken apart things like desktop computers, laptops and audio equipment to either repair parts, replace them with new working parts or retrieve data as most devices are designed in ways that let you work on them or at least send them off to someone more skilled. Sadly, most phones now are glued together and seem to be requiring increasingly complex tools and methods to repair them. Only the manufacturers can change that, not us as consumers.
20 repairs a day * 200 = 4000 . The technician gets less than 100 a day. That is why they struggle with recruiting.
Learning isn the problem
The problem is that the manufacturers make it VERY difficult by design
They would rather sell you a complete new one than the parts to fix your existing one
The problem is you can go to work for a company like this and get paid by the hour maybe £13 if your lucky, or go self employed and get paid per phone.
Same as mechanics. Customer in dealership is charged £120-£150 per hour of work and mechanic is lucky when have £15/h.
TMT First recruits a lot of Romanians, Polish, Russians, etc. But mostly Romanians. They put you in a low oxygen low light room and the security measures drain the life off you. Working there feels like being a prisoner on work release. It suits the Romanians. Low wages result in difficulty to recruit.
I don't drop my phone. But the big companies who make the phone systematically disable them over time with crippling "updates". This has to stop.
That's exactly what they do, it's evil, absolutely agree it needs to stop.
It is actually BS, your phone battery has to be changed after a set time and your slow phone (RAM) is cause of clutter and malicious programs, probably cause you been into naughty websites with searches like SNOW WHITE AND 7 LITTLE DWARF STEP BROTHERS.
That's when I would just flash the phone with a different firmware that won't do that and call it a day. Phones last me for much longer that way before they're actually underperforming too much.
20 repairs a day * 200 = 4000 . The technician gets less than 100 a day. That is why they struggle with recruiting.
I think this is a essential skillset that needs to be introduced into the UK education curriculum.
Smartphones are essential to daily life and the UK needs to train the future workforce.
There used to be time when the mechanical watch repairmen had workshops like the phone repairmen today. Nobody repairs mechanical watches anymore as a profession.
So how on earth did people survive before?? Don’t be so stupid!!
I've had my iPhone5 for five years now, I think. I've dropped it loads of times but I guess a good phone case makes all the difference. It's not in my nature to replace something that still works (well enough), so I'll keep on using this phone till it breaks. I wouldn't want to be caught dead replacing my phone every year to keep up with the newest models.
Upgrade to iPhone 5s, will be faster
20 repairs a day * 200 = 4000 . The technician gets less than 100 a day.
Most electrical gadgets from hair dryers to smart phones are made not to be repaired on purpose so you have to keep buying the latest products. More often than not phone batteries become unavailable and simple cables that could be replaceable are secured in the appliance (hair dryers, vacuum cleaners etc) using security screws or even bonding parts together.
20 repairs a day * 200 = 4000 . The technician gets less than 100 a day. That is why they struggle with recruiting.
Just being able(allowed) to change the batteries ourselves would go a long way for me.
Broke mine and used a video tutorial on CZcams and fixed it relatively easily. It was a bit fiddley but very doable.
Well done mate. Will you do mine?
TMT First recruits a lot of Romanians, Polish, Russians, etc. But mostly Romanians. They put you in a low oxygen low light room and the security measures drain the life off you. Working there feels like being a prisoner on work release. It suits the Romanians. Low wages result in difficulty to recruit. 20 phones a day is insane target.
@@MaroonedInDub lol
I’ve dropped my phones (both Samsung and Apple) and they have never broken, because I use a good case that has a lip around the screen to protect it.
You forgot to mention that brands like Samsung and Apple make finding and buying parts increasingly difficult if not near impossible. Chip manufacturers and screen manufacturers need to sign an agreement not to sell to anyone but the brand.
I've always wanted to do this since I was a kid but manufactures make it hard because if everyone gets their phone fixed then they won't be able to sell you their next line of tech for an extortionate price
Why be you when you could be new? What is our big ticket item? Upgrades, people, upgrades, that is how we make the dough.
(Why repair when Profit is made when Mr and Ms Knucklehead purchase a newer model?). It is Capitalism , baby.
These kind of shops r in every street corners in India... even in villages..
Hello how are you doing…?
Get ballistic phone casing/protectors. I've dropped my phone countless times over a span of almost 5 years and it still functions perfectly.
2:20 is the moment Louis Rossman been talking about: the rush of dopamine, the feeling of accomplishment when consumers gain back control of their devices
So many repair shops out here in Asia 😊 all spareparts are closeby!
I have replaced a screen on a Samsung. Bought kit online. Watched relevant CZcams tutorials. Worked fine. Not so difficult.
Buying a smartphone is not a problem, but the problem is to repair and find good specialists in their field and not get caught by fraudsters !!!
It’s almost 15 years that I’m using but till now I didn’t break nor lost one
A bench microscope and a hot air solder station and a steady hand with patience.
The batteries should be owner-replaceable. They were for several years, but the manufacturers decided they'd make more money selling phones designed to be nearly impossible for the end user to repair or replace parts. Now, you essentially have to purchase another phone every three to four years. 🤬
Replacing the battery is usually not that hard. The difficult part is for a regular joe to open the phone and assemble it in the same good condition.
But lets face it, most will replace their phone when the battery dies, or you will drop it and shatter the glass.
Not to mention how companies purposely slow down your phone via software updates, forcing you to invest in a new one. Absolutely criminal yet they carryon doing it because the fines are minimal
Phones should not break when dropped
Been in mobile phone repair industry since 1999 from philippines, hongkong dubai and was hired to come here in the UK as there are no real technicians here in the UK. Opened my own repair business in the UK runned it for 10 years, 2021 I shutdown my business , its not worth it anymore. Chip manufacturer is in war. This company can only change screen, in our time, we lift surface mounted device IC and replace it with our bare hands. We reprogram chips, we transfer chips from one device to another. Made a lot of money back then.
I have replaced the battery more than once and it helps
昔、日本では包丁の研ぎ屋さんがいました。
もちろん自分でやる人も多くいました。
スマートフォンも物は違うけれど、同じようですね。
short answer yes you cant trust shops
Inflation to the moon will learn us repair thing's.
The only thing that does not to repair is the front camera if pessibile you have to damage it or detach from the motherboard, for your safety
It'd be better if we learned how to destroy them and live in this present. But that makes too much sense.
I have tried twice to change the battery on my IPhones and was unsuccessful both times. I think one has to be very careful flipping up the top.. the cables are not robust. I must say, though, that the battery I got for the 2nd phone lasts ~3 weeks without a charge! ..too bad the camera no longer works.
A phone repair and a car repair are in a different universe as far as safety of both doing the repair and safety of the end result is concerned. Phone repair is inconsequential.
Thank you, BBC. Repairing mobile phones I cannot tell which part of the world where I will not be able to be a phone repairman after training.
....
Do you know Jesus Christ can set you free from sins and save you from hell today
Jesus Christ is the only hope in this world no other gods will lead you to heaven
There is no security or hope with out Jesus Christ in this world come and repent of all sins today
Today is the day of salvation come to the loving savior Today repent and do not go to hell
Come to Jesus Christ today
Jesus Christ is only way to heaven
Repent and follow him today seek his heart Jesus Christ can fill the emptiness he can fill the void
Heaven and hell is real cone to the loving savior today
Today is the day of salvation tomorrow might be to late come to the loving savior today
Romans 6.23
For the wages of sin is death; but the gift of God is eternal life through Jesus Christ our Lord.
John 3:16-21
16 For God so loved the world, that he gave his only begotten Son, that whosoever believeth in him should not perish, but have everlasting life. 17 For God sent not his Son into the world to condemn the world; but that the world through him might be saved. 18 He that believeth on him is not condemned: but he that believeth not is condemned already, because he hath not believed in the name of the only begotten Son of God. 19 And this is the condemnation, that light is come into the world, and men loved darkness rather than light, because their deeds were evil. 20 For every one that doeth evil hateth the light, neither cometh to the light, lest his deeds should be reproved. 21 But he that doeth truth cometh to the light, that his deeds may be made manifest, that they are wrought in God.
Mark 1.15
15 And saying, The time is fulfilled, and the kingdom of God is at hand: repent ye, and believe the gospel.
2 Peter 3:9
The Lord is not slack concerning his promise, as some men count slackness; but is longsuffering to us-ward, not willing that any should perish, but that all should come to repentance.
Hebrews 11:6
6 But without faith it is impossible to please him: for he that cometh to God must believe that he is, and that he is a rewarder of them that diligently seek him.
Jesus
All the years of R&D and they still cannot solve how to make a phone drop proof. I guess that would go against planned obselence though
IKR? Lighbulbs too. At this point, a light bulb should last forever.
We do not need to know how to repair phone, but it shouldn't be ridiculously hard or expensive to get one's phone repaired, or get to parts for it.
Getting it repaired or physically upgraded(like batteries) is better for the environment compared to what we have now.
Great!... Except I've tried many of these places to try and get an apprenticeship but been completely ghosted every time... I just wanna help fix things!
....
Do you know Jesus Christ can set you free from sins and save you from hell today
Jesus Christ is the only hope in this world no other gods will lead you to heaven
There is no security or hope with out Jesus Christ in this world come and repent of all sins today
Today is the day of salvation come to the loving savior Today repent and do not go to hell
Come to Jesus Christ today
Jesus Christ is only way to heaven
Repent and follow him today seek his heart Jesus Christ can fill the emptiness he can fill the void
Heaven and hell is real cone to the loving savior today
Today is the day of salvation tomorrow might be to late come to the loving savior today
Romans 6.23
For the wages of sin is death; but the gift of God is eternal life through Jesus Christ our Lord.
John 3:16-21
16 For God so loved the world, that he gave his only begotten Son, that whosoever believeth in him should not perish, but have everlasting life. 17 For God sent not his Son into the world to condemn the world; but that the world through him might be saved. 18 He that believeth on him is not condemned: but he that believeth not is condemned already, because he hath not believed in the name of the only begotten Son of God. 19 And this is the condemnation, that light is come into the world, and men loved darkness rather than light, because their deeds were evil. 20 For every one that doeth evil hateth the light, neither cometh to the light, lest his deeds should be reproved. 21 But he that doeth truth cometh to the light, that his deeds may be made manifest, that they are wrought in God.
Mark 1.15
15 And saying, The time is fulfilled, and the kingdom of God is at hand: repent ye, and believe the gospel.
2 Peter 3:9
The Lord is not slack concerning his promise, as some men count slackness; but is longsuffering to us-ward, not willing that any should perish, but that all should come to repentance.
Hebrews 11:6
6 But without faith it is impossible to please him: for he that cometh to God must believe that he is, and that he is a rewarder of them that diligently seek him.
Jesus
I remember switching batteries and GSM cards between phones when batteries would run low or the screen racked .
Forget about making repairs, you don't even get to do this anymore.
No - there is a youtube video for that.
Louis Rossman can teach us how to do it
Yes.
Why no mention of apples policy of restricting repairs . Even for I g replacement rather than repairing
Yes! Apple makes it hard by design to repair the iPhone and in order to force the consumer a buy the new model.
This consumer addition for new model, has been the Apple core business model for years.
In order to break this break this cycle, 1- people must realized that the new models of iPhone are bringing little value added; 2- people must hold on to their iPhone longer; 3- people must make an effort to have their iPhone repaired.
I don't feel any emotion after dropping my phone, because I often buy second hand iPhone instead of new ones. WHY?
It is because the electronics updating very soon,and it not worthy to spend 5000-6000RMB to buy a new one ,then the price dropped quick after the new ones come out next year.
250 I was quoted for a screen repair of S9
I can buy a second hand one cheaper- so what is the point?
I actually knew company that was doing screen only repairs at about 50-60 quid. Unfortunately they went under when their machine broke down… but price will be always a deciding factor. If I can buy cheaper, it just doesn’t make sense.
Oleds are expansive bcoz samsung has monopoly on it.TFTs and LCD are cheap.
Scrap the things
20 repairs per day, with average cost 200 pounds will be 4000. Then 20 working days means technician get 80 000 every month?Almost a millon in one year?
It's a lot of money, damn
20 repairs a day * 200 = 4000 . The technician gets less than 100 a day. That is why they struggle with recruiting.
TMT First recruits a lot of Romanians, Polish, Russians, etc. But mostly Romanians. They put you in a low oxygen low light room and the security measures drain the life off you. Working there feels like being a prisoner on work release. It suits the Romanians. Low wages result in difficulty to recruit.
@@reasonerenlightened2456
thanks for info
Dropping wouldn't be a problem if more companies made drop-proof phones. Durable phones should be the NORM!
I wish you could just change a battery like a radio.
Brilliant
It’s not a question of if you need to, it’s if you want to
The manufacturers are actively trying to prevent it by design and disincentives.
Unfortunately Apple won't let us. Parts are not interchangeable.
informative topic.
Not if you buy a Fair Phone 4, it’s been designed to take apart
Until producers make them repairable it is not feasible. Everything is sealed nowadays and often not serviceable. Another example is flat screen TV's which are thrown into landfill once the screen is damaged.
It must be some neurological disfunction, from all of us 6 only one son that is delayed has ever dropped phone in our entire lifes. Just like that straight from his hand like people in this video clip describe, but couple of times a week.
I'm an engineer and walk with it in open external pocket- pouch and all sorts of welding grinding going up ladders jumping from rooftops, laying on the floor on top of it (I'm carefull when do it) daily happenes to it and never even one time I dropped it or smash. The screen has no protector and not even one scratch on the glass, multiple on plastic/ aluminium body, been like this for decades and only 3-4 phone changes from getting too slow and obsolete
Apple is the reason why this has become standard in the phone industry! How did we as consumers let this happen!! A phone where it’s very difficult to change the battery yourself or a screen that is smashed easily would have been frowned upon in the early 2000s. How did it get to this!
This is why I use a tablet instead. Bigger screen and I can still carry my sim card over or micro SD for extra work storage.
If this could eliminate some of the massive amounts of e-waste produced every year, it seems like a very good idea. Back in the day, most electrical, electronic and mechanical devices could be repaired, but not so much today.
Phones should be as repairable and interchangeable as the old Nokia brick phone.
Looks like authorities wants a piece of the pie....Get shown and you can do it....
Easy to fix if designed good make them in Japan again best quality ever
You wouldn't need an apprenticeship, lots of patience, or any real training to replace those parts... IF manufacturers and brands didn't make it specifically hard to repair the phones just to force people to either buy a new device or have to go through their authorized repair programs which mostly do not fix anything, they just directly tell you for a vast majority of cases that it's "unfixable", and that you need to pay for a new one if you want your phone back, even if it's actually plenty fixable with anyone with a little training and the right parts.
This is more than proven by brands that actually make phones that are fixable, like Fairphone. Well, it's proof enough how older smartphones were just easier to fix some 10 years ago or so. Smartphone companies purposefully killed the development and mass production of replaceable batteries so you are left with no option but to get these devices that are glued up together carrying batteries that are glued to the chassis of the phone just so it'd hard to replace them.
Not only that, both Apple and Samsung, the biggest smartphone brands for western nations, are continuing to implement a myriad of policies, components and designs that makes it harder for phones to be fixed, on purpose. Their bullshit claims of environmentalism falls flat to anyone who understands what they are doing. Apple has already moved towards locking hardware components via firmware... you can't replace broken components anymore because there is an authentication process between parts that if they don't match, even if components are from the exact same model, they simply will refuse to work together.
Samsung on the other side is applying for country wide bans of specific components such as smartphone screens based on bullshit claims of copyright ownership. They mean to stifle independent repair as a whole by stopping the free trade of component parts.
What we need is government action to stop these predatory actions, crushing up eWaste to recover rare minerals is the worst possible way to make use of old devices - it's more costly than mining new minerals, it's damaging for the environment because it requires toxic chemicals to do so, and it's mostly something done for show alone - there have been multiple reports that eWaste is majorly exported to poor countries with no regulations or environmental protection, where this waste ends up in poor regions of the country where people will use these chemicals to extract rare minerals at huge costs on their health and their environments.
So there you go. If you are interested in this industry, don't trust me, do your own research. I didn't even touch the surface on the bad practices of smartphone makers.
Get rid of your smart phone government surveillance device!
Go UK!
They have really bad reviews on google 😔
YES!!
Why stop with cell phones , why not lap tops iPad and apple watches . Also with the option too add after market parts , more memory , better faster prossers and longer battery life ? Sensors that will pickup the wi-fi a block away as to cut down on your cellphone bill.
Hey how are you doing today…?
@@drakehonest2 Feeling kinda "Shitty"
Bad trade to get into with Apple and Samsung trying to lock down their devices and remove access to replacement parts.
I really liked the fact that we could swap batteries back in the day. But now the manufacturer are making them planned obsolete products. It's very wasteful.
How filthy rich are you over there in London to intentionally drop and damage a pocket computer?
It's not hard to learn especially when Ifix can make it pretty easy to fix it.
Everyone should watch Louis Rossmann.
I'd rather take it to a repair shop then do it myself
Πολύ ωραίο βίντεο!!!Να είστε πάντα καλά!!!+++☦️🛐💒🇬🇷🙋🤍👋🌹👍
Fun story, on my high school graduation party my iPhone 6 slipped out of my suit and went on the floor. Amidst the partying I jumped on it a few times before noticing. It did not look pretty after that :D
Good job
To repair smartphone looks difficult,but I wanna try.
Do you know Jesus Christ can set you free from sins and save you from hell today
Jesus Christ is the only hope in this world no other gods will lead you to heaven
There is no security or hope with out Jesus Christ in this world come and repent of all sins today
Today is the day of salvation come to the loving savior Today repent and do not go to hell
Come to Jesus Christ today
Jesus Christ is only way to heaven
Repent and follow him today seek his heart Jesus Christ can fill the emptiness he can fill the void
Heaven and hell is real cone to the loving savior today
Today is the day of salvation tomorrow might be to late come to the loving savior today
Romans 6.23
For the wages of sin is death; but the gift of God is eternal life through Jesus Christ our Lord.
John 3:16-21
16 For God so loved the world, that he gave his only begotten Son, that whosoever believeth in him should not perish, but have everlasting life. 17 For God sent not his Son into the world to condemn the world; but that the world through him might be saved. 18 He that believeth on him is not condemned: but he that believeth not is condemned already, because he hath not believed in the name of the only begotten Son of God. 19 And this is the condemnation, that light is come into the world, and men loved darkness rather than light, because their deeds were evil. 20 For every one that doeth evil hateth the light, neither cometh to the light, lest his deeds should be reproved. 21 But he that doeth truth cometh to the light, that his deeds may be made manifest, that they are wrought in God.
Mark 1.15
15 And saying, The time is fulfilled, and the kingdom of God is at hand: repent ye, and believe the gospel.
2 Peter 3:9
The Lord is not slack concerning his promise, as some men count slackness; but is longsuffering to us-ward, not willing that any should perish, but that all should come to repentance.
Hebrews 11:6
6 But without faith it is impossible to please him: for he that cometh to God must believe that he is, and that he is a rewarder of them that diligently seek him.
Jesus
0:29 eek he needs help
Send them to a Chinese sweat shop. 5 dollars to repair. 😂
??
I fix ipads and other devices, it really isnt that hard and isnt very risky!
One cannot be clumsy
There should be a legislation to require phone companies to not manufacture the mobile phones so fragile and easily breakable
Not if apple has anything to do with it!
Hello how are you doing…?
All ppl who blame phone company thinking they make the phone like that so they can break is like saying car company made windshield so they can break lmao. I've been using smartphone for 20 years, I've only drop and broke screen once, i just dont understand how people can be this clumsy but then again people crash their cars easily too so it make sense.
This is why I use metal cases 😅
I’m Tech from Pakistan i just googled tmt first and they have rating of 2.2 that’s very bad
Smartphones aren't designed to be repaired.
See Fairphone can do it, so all of the other phone manufacturers are choosing not to make their phones easily repairable.
Hey how are you doing…?
basically it's stupid people who can't look after something, you'd think they'd looked after their phones considering how much they cost.
*Laughs in Fairphone*
It's not about that we all need to learn how to repair smartphones. It's the FREEDOM to do it whether you like it or not. Not all people has the technical ability to repair such gadgets, but some people who can must have the FREEDOM to do so. BBC again missed the point.
Takes 150 to repair each phone? No wonder people don't work for someone else and get paid hourly rate when you can make 120 an hour self employed.
That was Samsung Galaxy 7 Edge she dropped. Obviously,
I dropped it on the first day I bought it.
And I was surprised about the amount of web of cracks that single drop created.
So thanks SAMSUNG and take you cake with your tea off.
Instead of making easy to replace battery, phone these days are...
Imagine all that money's worth of data that's worth nothing in reality
Broke the screen on my ipad.
Technician told me to buy a new ipad because screen replacement was more expensive than the cost of a new ipad. 🥴
They should make a disposable phone I would buy them if they were cheap
No
your better of keeping it broken