How to easily maintain your Philips Air purifier Series 1000, 2000, 3000
Vložit
- čas přidán 22. 11. 2016
- Learn how to use Philips air purifier Series 1000, 2000 and 3000. Discover how to set the different modes to get the most out of your Air purifiers and adapt it to your needs.
You can choose between Auto mode, Allergen mode, Sleep mode, Turbo mode, Child-lock mode, and Manual mode.
Thanks to this video you will also discover how to easely clean it and efficiently maintain it.
Read more at
Facebook: / philips
Twitter: / philips
CZcams: / philips - Věda a technologie
If you’ve never used an air filter these are great. czcams.com/users/postUgkx_dppjvjF8BYEmPSDTcgCUdRsgWYLXNHN I ended up with three after starting out with one. The noise level depends on the 1-3 settings with how hard you want the machine to work. You can also upgrade the filters and get one better for pet hair and smells which is a must have in my home. I noticed the air seemed lighter and easier to breathe when running the machine for the first time. Works great every time. Highly recommended!
You have quality and affordable products,
Thanks God.
Paid and fake comment
Thank you for this demonstration
But how do you cleaning inside that dust builds up on the fans ? Change filter is another thing tho.
Where can i buy these replacement filters?
Unique video
what is the price of this product.,?
Who performed this music in video?
Hi I hope you can help. I have a phillips air purifier AC2887 model and there's no way to clean inside the vents at the back - sponges and cloths do not reach it. How are we supposed to clean the gunk and build up in there? Where the fan is? Not the front where the filters are? And the downloadable instructions aren't clear at all. Doesn't explain how to clean the sensor wherever that is!!! So how do we clean the actual fan inside it and the back part where the 'clean' air is coming out? Because on the left side (where it stupidly goes up on an angle and air doesn't reach it) there's a really big build up of dust. You can't fit a cloth or anything in between those tiny vents at the top! Please help!
I bought vitashielf series 1000, after i started using this I didn't experience any nasal congestion. My nasals are wide open now , thanns to God and Philips, its Awesome. I pose lot of issues in the night time . Let me check and post my experience here. I could see every once in 14 days the filters have to be changed ?? What is the cost of them ? do I have to change ONLY the nano protect filters ?? Also, I could see pre filter can be washed @ home , is this true , please confirm
Hi thank you for reaching out with your question. The lifespan of the filters depends on the type of filter, duration of use and air quality in the house. In general, you should replace filters every 1-3 years. Cost of the filter depends on your country of residence. We indeed recommend cleaning the pre-filter over time, yes, this can be done at home. Hope this answers your question, if you have more, feel free to let us know.
hi Phillips, i bought this airfilter and turned it on without realising that the filters were wrapped in plastic, as it had been delivered completely fully assembled. It was in use for about a week before i even realised an i am worried that the machine was damaged somehow. It asked me to clean the prefilter and this is when i discovered the issue. The machine appears to be working fine but i just want reassurance that no damage has been done. It would have been nice to have a warning label on the front saying to please unwrap filters before use. Thanks.
Philips AC3256/30 3000 Series Air Purifier from John Lewis! Thanks!
How do you clean the area around the fan, the one beneath the handle and on the other side of purifier than the filters? It doesn't seem to be openable easily, and yet it accumulated substantial amount of dust and cat fur over the course of two years. I've decided to clean it and the fan. But how can I do that?
Hi there, thank you for reaching out to us. We would like to help you with your question. You could find more information about cleaning your air purifier through this link: to.philips/60511gXuB. We hope this information helps you!
Hi Phillips we have a mold problem in our building, will the air purifier help with the spores?! Thanks
+Philips ok
The HEPA filter will remove spores from the air, but you will also need to remove all moldy materials from the affected home to stop the spores from coming back.
Hi, is there usually a need to replace both filters: carbon and HEPA or one of them needs to be replaced more often than another?
AC3259 HEPA filter change: 4800 Hours, Carbon filter: 2400 Hours, Prefilter cleaning: 360 Hours.
How long the filters can least before having to change them?
Hi there, thank you for getting in touch. This will depend on the air quality naturally. When the filters need to be replaced, the filter code displays on the screen.
Hi,
Where can i find Carbon filter and HEPA for ac1215/20 model?
Philips i live in Italy
Visit in its official Philips website in your country .
what does it mean when FO is shown on the top?
It means you need to wash pre- filter ( the plastic one) with clean water under the tap.
Where can I buy spare filters?I live in Delhi
Hi Sheeba, thanks for your comment. You can order filters here: to.philips/605813SHy. We hope that helps, have a great weekend!
Hi, is it alright to use a soft brush to clean the surface of the activated carbon filter? When I took off my pre-filter this morning, I noticed that the surface of the activated carbon filter was quite dusty.
Philips I am currently based in Taiwan, and this was also where I purchased my purifier. However, as I do not speak Mandarin, I was hoping you can help me out. :)
I think I might just ask a Taiwanese friend to call their local office. Thanks, though! :)
Not recommended
This is normal just replace your filters as needed an you will be ok
Hi Philips, I am allergic to my near by environment. my nose stay blocked all the time, first i thought it was a sinus symptoms but when the doctor saw he advice me to leave the place where you are living as it is not healthy for you. The near by place where i am living always smell stink.(The drains,the pollens, dust & the air). which model is the best suited for all the air impurities. Please suggest
Philips, I am living in Rajasthan (India)
For online warranty service registration we have to fill Serial no of the product however my new AC2887 air purifier does not have any product serial no printed on the label. This does not allow me to register the product on line.
Hello there, thank you for reaching out to us. You can find the serial number of your air purifier at the back of the device. It should consist of four digits, and is usually found below the country of origin. If you are still unable to locate it, please feel free to let us know. We'd love to assist you further! :-)
@@Philips Thank you for the prompt reply. NowI tried to register the product online which I purchased from Amezon on line. The Amezon receipt I scanned it and tried to upload it however the file is not getting uploaded & I get the messages "The product registration details have not been saved.
Unable to upload the proof of purchase" Please help me in registration of my product.
I changed the browser & product got registered
Hi there, thank you for getting back to us. Indeed, that is what usually does the trick. We're glad you found the way to resolve it! Enjoy your new product, and if there's anything else we can do for you, feel free to let us know. :-)
Hi, I am using Philips air purifier 2887 from quite some years. Now I am facing problem. After cleaning all filo, I can’t fix ‘FO’ problem. Please suggest me what to do next?
Hi Satish, thanks for your question. We are sorry to hear that you are experiencing an issue with your Air Purifier and will be more than happy to take a closer look. Could you kindly send us a picture of the model and serial number (this information should be found on either the side or base of the purifier) with more details regarding the issue, we can then advise you on the next best steps. We'll look out for your message!
Hello Satish, we just wanted to check if you still needed any help? Feel free to reply, as we are more than happy to assist you further!
I cleaned the pre filter but even after that FO is being shown on the panel
How do I clean the sensor?
Thank you for your answer! Model number on my device is AC2887/10. A video would be nice...
Oh, also, thank you for this product. I live in Bucharest, Romania and it helped a lot with the air quality in my home. I don't smoke but we have lots of crappy Diesel cars on the streets and this device saved me. Never coughed since I bought this. Would like replacement filters to be cheaper, though... Kind of expensive for Eastern Europeans.
The instructions in the manual showed above are not very clear, although I think I understood what to do. Still, a video in English would be better, since Philips is such a big brand and can afford making one. It's not like we ask for a video in every language out there. The PROBLEM is that I am afraid to damage the sensor, so it's always better to see it done by others instead of reading a manual made by an engineer.
I see from other comments I'm not the only one requesting a video on this matter. So I'm not crazy.
how many hours non-stop can it work?
Philips not exactly, i meant whether i could switch it on and leave working constantly, like a fridge, all the time
Interesting Things I leave it on whole night only turn off when I am not around
I think, the bearing of the blower motor not tolerant the turbo mode in 24/7 :)
what is the A3 code on the air purifier
Hi there, usually the A3 code means “Replace NanoProtect filter Series 3“, however, it might depend on the model number that you currently use. Would you mind contacting us on social media and specify your model number? You can do that on Facebook (@Philips) or on Twitter (@Philips). We'll be happy to assist you there!
Why do you have to press the reset button on the right after you put the pre-filter back? Won't it turn on otherwise or do you just like pressing buttons for no reason?
Hi there, thank you for reaching out to us. Resetting the purifier after cleaning the machine will allow it to start over again. So without any of the data from when the filter was dirty, and will in turn give a more accurate reading of the Air quality. Hope this helps. :)
@@Philips my new Ac2887 Phillips Air purifier is showing bad air quality ie pink instead of blue and has readings fluctuating from 20 to 40. Now here's the thing do I have to completely close all windows with no oxygen getting into my unit whatsoever for me to have clean but stale air? NB this does not pump out oxygen so to just have clean stale oxygenless air is not healthy either. Even though there's no badness in it like smoke and pollutants it also hasn't got anything good in it either like oxygen so as an asthmatic how much oxygen can I have before the room gets polluted? I guess its a balancing act of needing outside air with oxygen and pollutants vs clean stale inside air. Unfortunately, I live in a concrete jungle outside with very little green space. Do I also need a negative ionizer as well as my air conditioner and this air purifier?
Hi there, thanks for getting back to us. If you open the window, the Purifier will naturally also gauge the quality of the external air. Hope this helps.
@@Philips true but just out of interest how would you know if the air sensor on the side is faulty or not since I've had no air in my room for a good hour and it's still fluctuating. Admittedly even opening a fridge door can make it go pink. Right now thank god its pure blue with a reading of 7 which is great but it still goes pink a lot more and I've read reviews that the sensor is not great on this model 2887 is that true? Also whilst the air seems ok coming out it still has a foggy carpet feel about it like its not fully fresh??
Hi there, sensors are very sensitive and the readings could fluctuate with the slightest change in the room. If you feel like your purifier isn't working properly, please feel free to reach out to us on Twitter or Facebook. Then we'll be able to take a closer look at this for you. :)
when i need to replace the filters
Hi Philips, I am allergic to my dog for the past 3 years. My nose stay blocked all the time and i spend almost half my day sneezing. Which model would be best suited for my condition ? Please help.
Get rid of the dog!...........Only joking :)
It depends on the room size but check the specs sheet when buying ( make sure it has an allergy mode )
It depends on the room size but check the specs sheet when buying ( make sure it has an allergy mode )
Use this 3000 series for better results.
How is that a question? Get rid of your dog. Simple.
my philips purifier goes crazy when I take drag of my thc vape pen, the allergen level goes to 12 and pml over 500 lol. quite annoying
🤦🏽♂️😆😆😆😆
PHILIPS! YOU FORGOT TO *SHOW TO CLEAN THE S E N S O R ! ! ! !* :(
Yes!
Brenciu
sloma111
Indeed
Regarding the Philips instruction, take a small soft brush and clean it.
Kids lock how to method
Where is the HEPA light?
I used to have a Japanese one, used for years. Lately I bought a Philips AC4012, after only a few month's use, the unit automatically stops after turn on for just 30 seconds and blue light flashes, totally useless.
Hi there, we're sorry to hear you've experienced issues with your Air Purifier so soon after purchasing. Could you let us know if you held on to the Air purifier? If so, we would like to receive a video of the issue so that we can see if there's anything we can do to fix the issue. Hope to hear from you.
@@Philips Sold to scrap dealer already, thanks anyway. Just want to say, filters were new, fan working fine, display and everything were in good order. Just a faulty sensor rendered the whole unit useless was so wasteful.
Sorry to hear this. This should of course not happen with a brand new Air Purifier, so that's regrettable. Be advised that if anything happens to any Philips product, we're here 24/7 to assist you. (CZcams, Facebook, Twitter, Instagram.)
Anyway, it's of no use to you right now. We wish you a pleasant evening.
My air purifier will turn off when on high speed for a few second..
Hi Sai, thank you for reaching out. We're sorry to hear you're experiencing issues when using your Air Purifier on a high speed. We would like to see what we can do. Please feel free to contact us on Twitter (@PhilipsCare) or Facebook, so we can have a close look at the issue. We'll be awaiting your reply!
read the full review besthomepurifier.com/philips-air-purifier/
Read all the reviews of the best Philips Air Purifier, which to buy? - www.airpurifiersguru.com/philipsairpurifiers
Nobody is telling us how to deal with the dry thrown air from the air purifier worsening the allergy symptoms and causing inflammation in your airways?
Hello, thank you for your feedback. The air released by the air purifier is not supposed to cause any harm to your health. If you feel your air purifier is not working properly, we'd be happy to hear more about it. Please contact us on our social media and share your product specifications, also elaborating a bit more on the issue. We'll be glad to assist you further!
Hi again, we hope you're doing well! Just checking in to see if the information we provided in our previous reply was helpful. Feel free to let us know, hope to hear from you soon. :)
Hey!
Thanks for your reply, after consulting with some Asthma support group friends, I am keeping a wide mouthed Bottle of filtered water in my room. Now, the situation is better but I would highly recommend informing the customer about this thing. I have ordered a humidifier as well, will reach soon. Thanks again for your concern
just recently purchased one of these, absolutely garbage... just 600 bucks of junk plastic.
Not as Described
Don't go for PHILIPS, they will not provide proper service, in my case my air purifier stopped working after 40 days of purchase, raised complaint, 32"days are over issue is not solved, careless people
We're sorry to hear this, Rajashekar. This is not the kind of service we want to provide to our customers, and we want to check if we can help speed up the process. Therefore, we kindly ask you to reach out to our colleagues on Facebook or Twitter, as they will be take a closer look at the situation. Talk to you soon.
most useless after sales service
THERE IS NO WAY TO CLEAN THE FAN AREA AND THE AREA FROM WHERE AIR COMES OUT ----- NEVER EVER BUY THIS
Why you calling hepa filter a pre filter. Are you playing with customers, this might not be hepha filter
the thic one is called the hepa filter. the pre filter is the thin one infront of it, extending the lifetime of the hepafilter.
they didnt give the filters any names, because the video is about various models. not all of them has a hepafilter. some of them has the nanoprotectfilter which is on the more expensive models
That is NOT hepa filter. U are playing what game?