How to make Ice macchiato at Dunkin Donuts and more?!training tutorial by professional
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- čas přidán 5. 08. 2024
- Hey guys it's your boii naz bringing you another video and getting u closer to your job and learning how to make Dunkin material helps and you know me I'm always here to help you guys get training you need and please subscribe and comment below
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I finished my second day today. I can make iced coffees, iced teas, hot coffees, coolatas, frozen coffees, and frozen chocolates but I have so much trouble remembering how to make espresso coffees. It really bothers me too.
Teneishia Coleman I dont even know how to make frozen coffees or coolatas and its gonna be my fourth day tomorrow 😭
Do you know how to make it now?
shamelessxroyalty you just take the syrup and put in that ice thing
Wow how did you learn so much in just two days? I finished my second day yesterday, and I’ve only done the iced and hot coffee and they started training me for the register..going back tomorrow... There’s so much I don’t know
@@Fartsquad_ for me they trained me in everything but the register I guess it all depends on your trainer
Dude, you are a lifesaver. As someone who only drinks good old fashioned coffee and iced coffee, all these "macchiato, matcha, coolatta" stuff is confusing to me at work lol
Thank you so much for your helpful detailed training!
I started at Dunkin Donuts and have been having a hard time due to a history involving learning and memory problems that made co-workers rude and disrespectful towards me for not keeping up with the process of Lattes and espresso stuff.
Your videos are extremely helpful! Keep it up!
Thanks
Just had my first day at training (they didn't train me throughout 2 days like they said so it was jammed packed busy, but luckily Naz taught me a thing or two) but the hardest for me to grasp was the Machiatto so this made it so easy to memorize thanks again Naz!
Thanks 🙏
I just started & I'm literally writing notes from your videos as if I'm in school haha. you're a lifesaver thanks so much!!!
Dude we are in the fucking same boat, today was my first day and yesterday was my training and im just a BIG MESS!
But the second one I dont think they have it and if they do maybe not in my store tho...
Depending on which DD location you work you don't have time to make the drinks slowly. lol
Me too! I have my second day tomorrow morning😭
Girl me too I’m going crazy with the notes lol I start Monday so pray for me y’all!
Your Videos are easier than the Dunkin donuts videos. I started working at Dunkin donuts before Christmas 😎
Naz is the Best!!! Thank God above for him!!!! Advanced training is helping us before we start!!!! God bless you!!!!!
Thanks Justine
i need this guy as my manager
great vid naz my boi
Thanks
You always do ice first and then do the RIGHT amount of milk, that wasn't the right amount, and then add the 3 shots of Carmel and stab it with a spoon, then in the metal espresso cup you press the size (medium) and get the RIGHT amount of espresso and then you pour the espresso in the cup with the ice and Carmel milk.. that was too much espresso
leave naz alone.
@@genc1397 I am a shift leader at Dunkin and Julian Felix right for the most part. The only thing is that you use a double shot of espresso in a macchiato. However Naz is using way too much espresso and not nearly enough milk.
Probably the customer wanted an extra shot and not too much milk. I get requests like that often. I don’t work at Dunkin tho but I do get it requested at my job
How do you make a hot macchiato?? Your video is very helpful I really can't wait for my training tomorrow. Hopefully your video will help me pass the training quick. Thanks a lot!! Keep it up :)
+isfaque hossain thanks and yeah hot macchiato is easy if it's small two small shot if it's medium one medium and small shot u get it then steam the milk
tkx a lote brother i learned fastly with your vidios
+Malika Alahiane no problem bro
The vanilla chai is made with skim milk bro
lazy diaz actually u can make it with whole or skim milk ...
Or cream . We have a whole button for vanilla chi . And its in the middle ..
QueenMamii👑 wait so u can use both milk and skim or cream for chai?
Frank Castle it depends! Some customers want chai with whole milk ;)
No fuxkin gway
nvm you already did . thank you so much your the best :)
+Gigi g thanks
this was so helpful, thank you! I just got hired at DD! I'm watching the training the videos, just not the same as making it.
+Gabriella Rocha your welcome and I know watching and making is not the same but u know now when in a rush u could use my tactic to make the drink faster
Thank you, I appreciate it 😊 everyone has thier own way working. I'm watching all your videos, I'm tired of being behind at work, even though I just started this week.
+Gabriella Rocha exactly keep it up it's gonna be easy for u
thank you!
+Gabriella Rocha your welcome
So brilliant u r
Thanks brother
I'll be starting with my training tom. Hope everything will go well, your videos are very helpful though :)
+joshina martin thanks
Goodness, I started my training today, And it was slightly a disaster haha .. It's very much confusing, and things you have to learn are overwhelming, they're a lot!! goodness.. Don't know how much time would it take me to learn everything..Hope you'll upload more vids :) .. Cuz I cant access the Dunkin donuts official training video site :(
+joshina martin hey Man U can do it never give up trying
joshina martin I just started working at dunkin donuts. they didn't even train me and I need to ask for help constantly for help me make lattes, macciatos and whatever else. it's awful. the managers are not to good at helping new employees. but hope you got it under control now
+Silence441 yea sometimes it sucks not knowing what u doing at your job and no want is helping u what shift u work
Keep doing more videos please🙏🙏🙏❣❣❣❣❣
For vanilla chai I get in trouble because it has always in skim milk not regular milk
+R Jayson Arpa true chai is made with skim milk honestly I make it with milk because sometimes the milk is the solution to everything but no so don't worry you will get use to it
I’ve been thinking about applying to dunkin. I want to have an idea of what to do.
Watch some of my videos definitely helps
Enjoy your videos. Have done 2 days of training so far and and really nervous about working tomorrow because my first two days everyone treated me pretty bad and just sort of ignored me and didn't help much on what I was doing. Nervous I screw up or don't do enough.
+The POP! Show hey never doubt yourself it's your first time working at Dunkin and I'm proud of u for even trying just ask your co worker to help you when they not busy and watch how they make people coffee and stuff also I'm here to help so don't get nervous
Nazneos how do you make cappachino blast
+JDM Boss 914 I don't work for baskin robins
Oh I thought dunkin and them were both connected an I thought it was a dunking donuts drink my bad
+JDM Boss 914 it's ok
Hey Naz can you show them how to make the Frozen Mocha Coffee
Macchiado which brand good
That's a lot of espresso for a macchiato
How can I make milk smoothie, banana smoothie, mangonada, mango smoothie
Do u always do caramel unless the customer asks for none?
There are different flavors not just carmel
Can you try my love to hold the camera steady
+Jasmine Wray sorry I tried but I don't have a camera man
How long did it take you to remember all this? I started my second day and messed up pretty badly :-/
Honestly it takes time and patients but also I worked at night time and night shift is always slow and I pretty much learned everything one at a time
+Nazneos oh okay I hope I get used to it soon lol I might be working afternoon till nights so hopefully I can do the same! These vids help me alot thanks 8-)
+kikyoinuyasha123 no problem just remember the steps and always if u made something wrong and customers don't like it make it again also remember the customers are always right
kikyoinuyasha123 u can always tell the customer that your still new and training and they will be a little more patient and understanding
@@Nazneos my dad told me other day that costumer are always right too.
It doesn't matter how he made it tbh, it looks the way it's supposed to look and I'm sure he doesn't have a customer coming back to complain about how it doesn't look or taste like what they ordered or some shit, he presented it how it should look. But as for the vanilla chai it must be skim milk but tbh my manager doesn't even give a fuck when it comes to these things, like my container can have some whole milk, cream or skim left in the cup and because it's rush hour he won't let me rinse them off the cup and just add a different milk over the previous one as if a customer may not taste the difference or something lol
Thanks daphney if I made it wrong then I would have been jobless lol I make it the way it should be done and with vanilla chai it’s made with skim but some people wants it with milk
not too much ice naz. Not too much.
I have an interview tomorrow, so i'm preparing if i do end up getting the job. Wish me luck man :)
+Oscar Darski good luck bro and always be positive
how do we mark the cup for ice machitio
Stephanie Array so u write MC on the cup
to much ice
I wish I was at your location lol
So basically u pay for a cup of ice 🥴 any time i ask for less ice they leave a space at the top I’m like??? I asked for LESS ICE so i get MORE COFFEE
The steam wand looks awful
I work at Dunkin, where is the expresso machine???
Like what is it next to
Hannah glitter ......that’s depends where it’s located at your dunkin ma
bro just fill cup with ice put milk 2 inches below rim of cup put whatever flavors they want and put expresso, godamn nigga 😂
Just doesn't seem accurate. The touching of the ice holder and putting it back just irks me lol and random ice falling in things seems sloppy it's just a peeve haha
+Kasandra King lol it's accurate when u have been working for DD For While
TOO Much ICEE 😭
I appriciate all of this, however the ending to this video scared me, and that's because I noticed you took the spoon from that dirty sanitization bucket. I only hope that this isn't a normal thing.
No just for the video
@@Nazneos Okay, thank goodness haha
That's not how it's suppose to look like bro. I'm a shiftleader at DD.
he has no idea 😒 training wrong
+Stefany Diaz my training is wrong how
Could you tell me exactly step by step how to make a iced caramel macchiato? I’ve searched all thru the internet and CZcams to find how to make the exact Dunkin’ Donuts macchiato. I tried it but not with DD products and it’s no where near like DD.
Valerie Kinder hm. I guess you get a cup, fill it with ice. Then, get enough milk and DD macchiato mix added to flavoring and mix it together and pour into your cup to fill it a third of the way. Next, in a bowl, add half milk half flavoring and mix together. Pour this into your cup. If you have an espresso machine, make a small shot of espresso and either a small, medium or large shot of espresso as well. Add this and your done
Gerrit Irish f
Cccccccccccooooooooooooooooooollllllllllllllllllllll nnnnnnnnnnoooooooowwwwwwww
That macchiato look like the ugliest thing ever you put it in a pitcher for the espresso and than you poor it nicely in the cup not put the cup under the espresso 💀
Sweener
then ur machines are not calibrated if you don't use the correct size! omg u need to take these videos down asap...no one should listen to these!!!!! well at least u used the darn scoop, and the steam wand hasent't been cleaned, the contamination for other product...holy moly, get out of here with all of this.
Damn heather tell me something how many people you actually helped in your store or r u those manager make the old employee teach the new employee
many ppl look at these viedoes and not much is done to specification, so maybeeee, go to online dunkin to refresh YOUR training.
This guy is wrong😂
That’s the weakest looking espresso I’ve ever seen
this store needs to be revamped. There were cleaning buckets of water next to the machines itself.
Is because the machines and the areas near them have to be cleaned constantly after you use them if milk or anything gets spilled which will always happen
This videos help out a lot thanks
+Ryan Callahan no problem just helping people who really needs a job
DD has a really different way of making coffee. I thought a macchiato is syrup-(ice)milk-espresso-caramel
Great video!! I also wanted to know if you can add some summer drink tutorials. iv only made the coolata and the iced tea and green tea. I would like to prepare ahead of time for the season. If possible can you also show the baskin shakes or smoothies?? Thank you!
+Kat Sokol I only work at regular Dunkin
Clean your steamer and put expresso shot in steam cup
Then pour it in cup
Bud I am manager at dunkin donuts in brooklyn
Everyone works different. Now repeat that 3 times
Thank you for saying never mix the macchiato it’s not a latte do you know how many times they mix my drink
Aqua31 Forsberg it’s probably because some customers want their macchiatos mixed. And also when it gets busy you can no longer tell the difference between a latte and a macchiato.
Thats how my inkjet printer will sound before printing.
nice job helped me at dunkin I work at. im a visual person & to me I always knew I was taught wrong by coworker. im like where's the book so I can see exactly how its done or a video. nada till I googled it & found this. so thank u.
+Loops Torres what Dunkin' company u work for
Nazneos shouldn't they show him/her a video when they first start?
How about put lil coffee in the cup of ice....gezzzzzz
You did 3 pumps of caramel but it look like you did 7?
thank you for posting this video i knew there was a certain way dunkin made these! There were times i would go to different Dunkin Donuts and they would make it completely different will it be more milk than expresso and I knew when I would have it look the way you made it that was right way
+Evita Estremera no problem
+Evita Estremera less milk because there's two shots of espresso
And to make it easier add the chi right to the milk and steam it together saves time when your busy
+ellie rasmussen yeah because we mostly we use milk for everything and it gets so busy that we don't have time for skin
thanks
+Stephanie Array your welcome Stephanie
I work at Dunkin as a shift leader and that is not the proper way to make a macchiato. You didn't use enough milk and you are never supposed to make the lattes or macchiatos in the cup. You are supposed to use the metal milk pitchers next to the espresso machine. You mix the milk and any swirl or flavor shot the customer requests in the pitcher and then pour it over ice into the cup. After that you would layer the espresso over the top. Also you need to label the cups for every customer.
Hey kacy as a shift leader that title doesn’t mean anything ok your not getting paid more so stop criticizing it what I do with my video
@@Nazneos Actually I do get paid more per hour and I don't appreciate you giving incorrect training to people for online attention.
I don’t have much experience in Dunkin’ Donuts but I do have a lot of experience in the food industry as a supervisor. Everyone works different. As long if they got the job done that’s all that matters. He may not have did it the way your store does but he got it done. Everyone works different
Ugh, I always hate these drinks! I always forget how to make them 😭😐
+youiloves 12 lol
+youiloves 12 for me it's easy
Nazneos lucky hahahaha. I just need to get used to them
+youiloves 12 yeah
@@youiloves1242 i have the same prob, I'd rather do anything but making the espresso drinks
That Def not how you make either one Def need more training
+Mountain ][][][ how long have u worked at Dunkin
I have worked at dunkin donuts for 6 years.
+Mountain ][][][ buddy 5 years running
I iced macchiato does small gets two smalls medium gets a small and medium a large gets a large and a small shot it is always ice first also you are supposed to put the milk in the stainless steel pitcher mix the flavor if the guest wants a flavor pour the milk over the ice. After that you do NOT put the espresso right over the cup with the milk you put the turbos in the small silver pitcher wait for it to all come out in the pitcher and then pour over it for no more than 5 seconds. yours has not enough milk and way to much espresso. it should be half of it not the whole cup. Also the vanilla chai is always MADE with skim milk.
Mountain ][][][ ROAST
“ if it dosent look like dis your making it WRONG “
Taking Notes
is it true that vanilla chais only come in medium?
Yeah
Its your Boii Naz why
dude ur using dunkin's raw materials....pls tell us hw do we make at home....????
+pinku teja if u can get the materials then maybe u can make some at home
+Hannah Renshaw true
I happened to land here
Hi Naz how to make iced americano?
An americano is just espresso and water. An iced americano is the same thing poored over ice. If someone orders a small iced americano it would just be a small double shot of espresso in the shareer espresso machine with water over ice. If you have the barista espresso machine in your store it may be different as I have not been trained with that machine. This is all explained in greater detail in the all about espresso course on you dunkin u portal.
I work for 30 years in dunkin good job train
+Paula Paula Paula thanks I try my best
Are you kidding me? Good training? No offense but the macchiato does not end up looking like that, and the chai is made with skim milk only not milk.
+lazy diaz bro like I said it's made with skim milk but trust me everyone uses the regular milk so it can be faster to serve and bro how long u been working Dunkin
Just go to my favorite place Starbucks where you know that your not paying money for a cup of ice
Don't recall having a boy...nor naming ANYBODY noz. And this clown is clearly NOT a 'professional'. I hope this is just BS and not a real training video. However, if it is, that would explain the REALLY crappy coffee that my local DD spits out. Hope DD sues this clown....he really makes them look bad.
This looks so unsanitary... also this video was way too long.